Getting Started Guide
Page 3
...ink flowing smoothly. on page 4. 8. Refer servicing to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in the documentation that comes with the printer. 2. Observe all warnings and instructions marked on a stable surface. 6. Install ...the printer in a protected location where no user-serviceable parts inside. English Contents Use the printer...4 HP Digital Solutions...5 HP ePrint...6 Update the printer...8 Set up fax...21 Wireless (802.11) setup problems 23 Problems using...
...ink flowing smoothly. on page 4. 8. Refer servicing to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in the documentation that comes with the printer. 2. Observe all warnings and instructions marked on a stable surface. 6. Install ...the printer in a protected location where no user-serviceable parts inside. English Contents Use the printer...4 HP Digital Solutions...5 HP ePrint...6 Update the printer...8 Set up fax...21 Wireless (802.11) setup problems 23 Problems using...
Getting Started Guide
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...printer, you might not 1 2 1 Telephone wall jack 2 1-LINE port on printer 10 Note: You might already have done the following: • Installed ink cartridges • Loaded A4- For more information, see the boxes in the box with other telephone equipment. or letter-size paper in the box with the...user guide. Because you must be available to respond in person to incoming fax calls, be different from the one provided with the printer, HP recommends that you use the phone cord that is not long enough, purchase a coupler at an electronics store that you will use the ...
...printer, you might not 1 2 1 Telephone wall jack 2 1-LINE port on printer 10 Note: You might already have done the following: • Installed ink cartridges • Loaded A4- For more information, see the boxes in the box with other telephone equipment. or letter-size paper in the box with the...user guide. Because you must be available to respond in person to incoming fax calls, be different from the one provided with the printer, HP recommends that you use the phone cord that is not long enough, purchase a coupler at an electronics store that you will use the ...
Getting Started Guide
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...) light is displaying the home screen and that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option. 3. To install the user guide, complete the following sections provide help , see "Where is working order. Follow the onscreen ...that the power source is the user guide?" Problems setting up . • Make sure you use the SETUP cartridges that came with problems you can download the HP software from outside and inside the printer. In the screen showing recommended software, select the option for your computer....
...) light is displaying the home screen and that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option. 3. To install the user guide, complete the following sections provide help , see "Where is working order. Follow the onscreen ...that the power source is the user guide?" Problems setting up . • Make sure you use the SETUP cartridges that came with problems you can download the HP software from outside and inside the printer. In the screen showing recommended software, select the option for your computer....
Getting Started Guide
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... country elsewhere in any product which the manufacturer cannot disclaim, or allow limitations on the date of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted or error free. 3. For software products, HP's limited warranty applies only to a failure to the end-user customer that arise as applicable, a defective product...
... country elsewhere in any product which the manufacturer cannot disclaim, or allow limitations on the date of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted or error free. 3. For software products, HP's limited warranty applies only to a failure to the end-user customer that arise as applicable, a defective product...
User Guide
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...'s control panel 70 Set up HP ePrint using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the... estimated ink levels 74 Replace the ink cartridges...74 Store printing...
...'s control panel 70 Set up HP ePrint using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the... estimated ink levels 74 Replace the ink cartridges...74 Store printing...
User Guide
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... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
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Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 Power ... directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 Power ... directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
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... save energy during the night and weekends. For example, you focus on and off the printer. This wastes ink and shortens the life of the cartridges. • Reduce paper usage by printing on the right, scroll to and select Preferences, select Sleep, and then select the desired option. Manage Power ... with the following : • Change the print mode to Friday. Using the buttons on both sides of your printing choices. and turn on at 8 p.m. HP is committed to Sleep mode 1. Using the buttons on the right, scroll to and select Schedule On/Off, and then set the time to turn...
... save energy during the night and weekends. For example, you focus on and off the printer. This wastes ink and shortens the life of the cartridges. • Reduce paper usage by printing on the right, scroll to and select Preferences, select Sleep, and then select the desired option. Manage Power ... with the following : • Change the print mode to Friday. Using the buttons on both sides of your printing choices. and turn on at 8 p.m. HP is committed to Sleep mode 1. Using the buttons on the right, scroll to and select Schedule On/Off, and then set the time to turn...
User Guide
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Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
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... 4 x 6 inch, and 10 x 15 cm. This affordable, photo paper dries quickly for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of project you use media that are specifically... designed for the type of printing affordable, lab-quality photos with any inkjet printer. To order HP papers and other...
... 4 x 6 inch, and 10 x 15 cm. This affordable, photo paper dries quickly for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of project you use media that are specifically... designed for the type of printing affordable, lab-quality photos with any inkjet printer. To order HP papers and other...
User Guide
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...CAUTION: If you can check for updates: 1. Wipe the ADF bar and glass strip. 1 2 1 ADF bar 2 Glass strip 9. Update the printer HP is connected to automatically check for and install printer updates. To update the printer, complete the following steps: 1. Turn off a power strip. On the... panel, press the (ePrint) button, press the (Setup) button, and then press the button to the correct position, causing problems with the ink cartridges, and print quality issues. On the printer control panel, press the (Setup) button. (ePrint) button, and then press the 2. Close the scanner...
...CAUTION: If you can check for updates: 1. Wipe the ADF bar and glass strip. 1 2 1 ADF bar 2 Glass strip 9. Update the printer HP is connected to automatically check for and install printer updates. To update the printer, complete the following steps: 1. Turn off a power strip. On the... panel, press the (ePrint) button, press the (Setup) button, and then press the button to the correct position, causing problems with the ink cartridges, and print quality issues. On the printer control panel, press the (Setup) button. (ePrint) button, and then press the 2. Close the scanner...
User Guide
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... fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. Scroll to replace the ink cartridges until print quality becomes unacceptable. Off Does not print a fax confirmation report when you receive a...or On (Send and Receive) to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. The default fax confirmation setting is the default setting. To enable fax confirmation 1. From the Home screen, press the (Setup) button. 2....
... fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. Scroll to replace the ink cartridges until print quality becomes unacceptable. Off Does not print a fax confirmation report when you receive a...or On (Send and Receive) to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. The default fax confirmation setting is the default setting. To enable fax confirmation 1. From the Home screen, press the (Setup) button. 2....
User Guide
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... troubleshooting. This wastes ink and shortens the life of time. 7 Work with ink cartridges 73 For more depleted cartridges. This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the cartridges, and cleaning the printhead. Possible solutions include checking the estimated ink levels remaining in...
... troubleshooting. This wastes ink and shortens the life of time. 7 Work with ink cartridges 73 For more depleted cartridges. This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the cartridges, and cleaning the printhead. Possible solutions include checking the estimated ink levels remaining in...
User Guide
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...damage from the printer control panel 1. For more information, see HP supplies and accessories. 74 Work with ink cartridges The printhead assembly should not be inaccurate or unavailable. NOTE: If you have replacement ink cartridges for the printer, see Turn off the printer by pressing ...Make sure you are transporting the printer, do the following to view this information (see HP inkjet supplies recycling program. You do not already have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the printing process in a number of the printer, in...
...damage from the printer control panel 1. For more information, see HP supplies and accessories. 74 Work with ink cartridges The printhead assembly should not be inaccurate or unavailable. NOTE: If you have replacement ink cartridges for the printer, see Turn off the printer by pressing ...Make sure you are transporting the printer, do the following to view this information (see HP inkjet supplies recycling program. You do not already have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the printing process in a number of the printer, in...
User Guide
Page 79
... these steps to both the printer and the ink cartridge. To replace the ink cartridges 1. WARNING! NOTE: Make sure you remove the orange pull-tab completely and the label is turned on the front of the HP Web site are available in all cartridges are available in damage to replace the ink... cartridges. NOTE: Not all countries/regions. Do not leave the ink cartridge outside of the printer for an extended period of time.
... these steps to both the printer and the ink cartridge. To replace the ink cartridges 1. WARNING! NOTE: Make sure you remove the orange pull-tab completely and the label is turned on the front of the HP Web site are available in all cartridges are available in damage to replace the ink... cartridges. NOTE: Not all countries/regions. Do not leave the ink cartridge outside of the printer for an extended period of time.
User Guide
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Twist the orange cap to turn off . 6. Close the ink cartridge access door. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off the printer properly. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into the slot...
Twist the orange cap to turn off . 6. Close the ink cartridge access door. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off the printer properly. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into the slot...
User Guide
Page 81
...of the memory chips from cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). HP collects a sampling of the printer. HP partners who assist in recycling this cartridge might have access to the right of the cartridge or their printer. However... chip's ability to this data, as well. Usage information collection 77 This information helps HP design future printers to and select Preferences, and then select Cartridge Chip Info. 3. The data collected from this information inaccessible by turning off the memory chip...
...of the memory chips from cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). HP collects a sampling of the printer. HP partners who assist in recycling this cartridge might have access to the right of the cartridge or their printer. However... chip's ability to this data, as well. Usage information collection 77 This information helps HP design future printers to and select Preferences, and then select Cartridge Chip Info. 3. The data collected from this information inaccessible by turning off the memory chip...
User Guide
Page 86
...can install it after the ink cartridges are installed. • The power cord and other cables are working, and are performing a task. When the printer is turned on for the first time, it takes approximately 9 minutes to initialize it using the HP software CD included with the ... Many of the System Preferences. Chapter 8 After the phone support period After the phone support period, help is available from the HP support web site, www.hp.com/ go / customercare. This website provides information and utilities that you are firmly connected to a functioning alternating current (AC) power...
...can install it after the ink cartridges are installed. • The power cord and other cables are working, and are performing a task. When the printer is turned on for the first time, it takes approximately 9 minutes to initialize it using the HP software CD included with the ... Many of the System Preferences. Chapter 8 After the phone support period After the phone support period, help is available from the HP support web site, www.hp.com/ go / customercare. This website provides information and utilities that you are firmly connected to a functioning alternating current (AC) power...
User Guide
Page 87
... the printer performs automatic servicing functions to maintain the health of the ink cartridges are missing, the printer will perform extra servicing to a functioning power outlet. If any of the printheads. Try to www.hp.com/go/customercare. The printer is performing any potential damage to a complete...queue Open the print queue, cancel all ink cartridges are turning off the printer, wait for the printer to come to your printer: Do not turn off the printer. If cleaning the printhead does not solve the problem, contact HP support. The printer is connected firmly to ...
... the printer performs automatic servicing functions to maintain the health of the ink cartridges are missing, the printer will perform extra servicing to a functioning power outlet. If any of the printheads. Try to www.hp.com/go/customercare. The printer is performing any potential damage to a complete...queue Open the print queue, cancel all ink cartridges are turning off the printer, wait for the printer to come to your printer: Do not turn off the printer. If cleaning the printhead does not solve the problem, contact HP support. The printer is connected firmly to ...
User Guide
Page 88
...setting Solution: Check the print quality setting. Re-enable the firewall. Cause: The print quality was set to replace the ink cartridges until you receive a low on the computer The personal software firewall is a problem communicating with the printer, try the next ... planning purposes only. For more information, see Uninstall and reinstall the HP software. Chapter 8 installed correctly. Check any personal firewall software installed on ink message, consider having a replacement cartridge available to both ends of the communication problem. When you have a...
...setting Solution: Check the print quality setting. Re-enable the firewall. Cause: The print quality was set to replace the ink cartridges until you receive a low on the computer The personal software firewall is a problem communicating with the printer, try the next ... planning purposes only. For more information, see Uninstall and reinstall the HP software. Chapter 8 installed correctly. Check any personal firewall software installed on ink message, consider having a replacement cartridge available to both ends of the communication problem. When you have a...