Getting Started Guide
Page 10
... adapter provided for faxing. CAUTION: If you might already have done the following: • Installed ink cartridges • Loaded A4- You also need to extend the length. be different from the one provided with the printer, HP recommends that is not long enough, purchase a coupler at an electronics store that you cannot receive...
... adapter provided for faxing. CAUTION: If you might already have done the following: • Installed ink cartridges • Loaded A4- You also need to extend the length. be different from the one provided with the printer, HP recommends that is not long enough, purchase a coupler at an electronics store that you cannot receive...
Getting Started Guide
Page 27
... the product's specifications; However, if printer failure or damage is distributed by HP's warranty, HP shall, within a reasonable time after being replaced. 9. Limitations of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the duration specified above will be consistent with the customer...
... the product's specifications; However, if printer failure or damage is distributed by HP's warranty, HP shall, within a reasonable time after being replaced. 9. Limitations of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the duration specified above will be consistent with the customer...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
Page 9
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
Page 11
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
... two finishes - glossy or soft gloss (satin matte). HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of the HP web site are long lasting and vivid, print after print... Features an instant-dry finish for longer lasting documents. Available in semi-gloss finish in the automatic document feeder (ADF). Original HP inks and HP Advanced Photo Paper have a look and feel comparable to a store processed photo. It resists water, smears, fingerprints, and humidity...
... two finishes - glossy or soft gloss (satin matte). HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of the HP web site are long lasting and vivid, print after print... Features an instant-dry finish for longer lasting documents. Available in semi-gloss finish in the automatic document feeder (ADF). Original HP inks and HP Advanced Photo Paper have a look and feel comparable to a store processed photo. It resists water, smears, fingerprints, and humidity...
User Guide
Page 33
... you incorrectly turn on the right, select Printer Update, select Auto Update: Off, and then select On. Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Press the button to improve the performance of Printer Update. 2. Turn off the printer Turn the...
... you incorrectly turn on the right, select Printer Update, select Auto Update: Off, and then select On. Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Press the button to improve the performance of Printer Update. 2. Turn off the printer Turn the...
User Guide
Page 70
You do not need to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. Scroll to and select one of the following topics: • Print fax confirmation reports • Print fax error reports • Print and ...8226; Print a Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. On (Fax Receive) Prints a fax confirmation report for planning purposes only. Using the buttons on the Fax...
You do not need to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. Scroll to and select one of the following topics: • Print fax confirmation reports • Print fax error reports • Print and ...8226; Print a Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. On (Fax Receive) Prints a fax confirmation report for planning purposes only. Using the buttons on the Fax...
User Guide
Page 77
... shortens the life of time. CAUTION: Do not leave the ink cartridge outside of the printer for replacing ink cartridges, and are needed. • Store ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for...
... shortens the life of time. CAUTION: Do not leave the ink cartridge outside of the printer for replacing ink cartridges, and are needed. • Store ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for...
User Guide
Page 78
...unavailable. In addition, some residual ink is used ink supplies, see Turn off the printer by pressing Power. Chapter 7 • Handle ink cartridges carefully. Using the buttons on its side, back, front, or top. For more information, see HP inkjet supplies recycling program. The...You do the following to view this information (see HP supplies and accessories. 74 Work with ink cartridges Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you leave the ink cartridges and printhead installed. ◦ The printer must be ...
...unavailable. In addition, some residual ink is used ink supplies, see Turn off the printer by pressing Power. Chapter 7 • Handle ink cartridges carefully. Using the buttons on its side, back, front, or top. For more information, see HP inkjet supplies recycling program. The...You do the following to view this information (see HP supplies and accessories. 74 Work with ink cartridges Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you leave the ink cartridges and printhead installed. ◦ The printer must be ...
User Guide
Page 79
... is turned on the front of the ink cartridge to remove the plastic wrap from the slot. 4. Do not leave the ink cartridge outside of the printer for an extended period of time. NOTE: At this time, some portions of the HP Web site are available in all cartridges are available in English only. NOTE: Not...
... is turned on the front of the ink cartridge to remove the plastic wrap from the slot. 4. Do not leave the ink cartridge outside of the printer for an extended period of time. NOTE: At this time, some portions of the HP Web site are available in all cartridges are available in English only. NOTE: Not...
User Guide
Page 80
...of time. Close the ink cartridge access door. Chapter 7 5. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing. 7. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap... it clicks into the empty slot until it off. 6. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Twist the orange cap to ...
...of time. Close the ink cartridge access door. Chapter 7 5. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing. 7. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap... it clicks into the empty slot until it off. 6. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Twist the orange cap to ...
User Guide
Page 86
... help you correct many common printer problems. Contact your country/region to the printer. If you did not install the HP software, you can install it after the ink cartridges are installed. • The power cord and other cables are working, and are firmly connected to learn more information.... cost. For Windows, set it as the default in the Printers folder. Close programs that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. Chapter 8 After the phone support period After the phone support period, help you correct ...
... help you correct many common printer problems. Contact your country/region to the printer. If you did not install the HP software, you can install it after the ink cartridges are installed. • The power cord and other cables are working, and are firmly connected to learn more information.... cost. For Windows, set it as the default in the Printers folder. Close programs that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. Chapter 8 After the phone support period After the phone support period, help you correct ...
User Guide
Page 87
... outlet. If the alignment process fails repeatedly, you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to the Help system for the operating system for technical support. If... cleaning the printhead does not solve the problem, contact HP support. The printer is not responding (nothing prints) There are turning off the printer while the printer is performing any potential damage...
... outlet. If the alignment process fails repeatedly, you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to the Help system for the operating system for technical support. If... cleaning the printhead does not solve the problem, contact HP support. The printer is not responding (nothing prints) There are turning off the printer while the printer is performing any potential damage...
User Guide
Page 88
...a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Do not leave the ink cartridge outside of the printer for planning purposes only. For more ...information, see Uninstall and reinstall the HP software. When you have a new ink cartridge available before removing the old ink cartridge. Cause: The print quality was set...
...a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Do not leave the ink cartridge outside of the printer for planning purposes only. For more ...information, see Uninstall and reinstall the HP software. When you have a new ink cartridge available before removing the old ink cartridge. Cause: The print quality was set...
User Guide
Page 89
... picked For more information, see Solve paper-feed problems. There is no blank page. NOTE: Incorrectly turning off incorrectly. Solve printer problems 85 Cause: The ink cartridges might have insufficient ink. Solution 3: Contact HP support Solution: Contact HP support for service. If this did not solve the issue, try the next solution.
... picked For more information, see Solve paper-feed problems. There is no blank page. NOTE: Incorrectly turning off incorrectly. Solve printer problems 85 Cause: The ink cartridges might have insufficient ink. Solution 3: Contact HP support Solution: Contact HP support for service. If this did not solve the issue, try the next solution.
User Guide
Page 91
... Solution 1: Make sure you are using a non-HP supply are genuine HP ink cartridges. When you receive a low-ink alert, consider having a replacement cartridge available to both the printer and the ink cartridge. This can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. NOTE: Ink level alerts and indicators provide estimates for...
... Solution 1: Make sure you are using a non-HP supply are genuine HP ink cartridges. When you receive a low-ink alert, consider having a replacement cartridge available to both the printer and the ink cartridge. This can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. NOTE: Ink level alerts and indicators provide estimates for...
User Guide
Page 92
... to meet high standards of paper was wrinkled or too thick. When you use HP Advanced Photo Paper. Solution 4: Check the paper type Solution: HP recommends that you have insufficient ink. This prevents the photo paper from curling. Store specialty media in its original packaging...when printing images, use HP papers or any unused photo paper to the printhead during printing, the ink might have finished printing, return any other paper type with ColorLok technology that it was loaded in a cool, dry place. Chapter 8 Cause: The ink cartridges might be smeared. Solution...
... to meet high standards of paper was wrinkled or too thick. When you use HP Advanced Photo Paper. Solution 4: Check the paper type Solution: HP recommends that you have insufficient ink. This prevents the photo paper from curling. Store specialty media in its original packaging...when printing images, use HP papers or any unused photo paper to the printhead during printing, the ink might have finished printing, return any other paper type with ColorLok technology that it was loaded in a cool, dry place. Chapter 8 Cause: The ink cartridges might be smeared. Solution...
User Guide
Page 93
...the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper is working correctly. Solve paper-feed problems TIP: You can help you are set ... that can have many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper. Or, check to see : Select print media Cause: The print settings were ...NOTE: On some computer screens, colors might need to : www.hp.com/go /customercare for service. Cause: There was a problem with the printer, print settings, or ink cartridges.
...the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper is working correctly. Solve paper-feed problems TIP: You can help you are set ... that can have many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper. Or, check to see : Select print media Cause: The print settings were ...NOTE: On some computer screens, colors might need to : www.hp.com/go /customercare for service. Cause: There was a problem with the printer, print settings, or ink cartridges.
