Getting Started Guide
Page 12
From the Home screen on page 20. For additional troubleshooting information, see the user guide. HP software If you have connected the printer to a phone line. Scroll to the desired number of rings, and then press the button to the right ... printer control panel, press the (Setup) button. 2. You can I change fax settings? If the test fails, review the report for all faxes sent from the printer, configure the settings as you have installed the HP software on your phone line connection 1. Set the answer mode to On if you want the printer...
From the Home screen on page 20. For additional troubleshooting information, see the user guide. HP software If you have connected the printer to a phone line. Scroll to the desired number of rings, and then press the button to the right ... printer control panel, press the (Setup) button. 2. You can I change fax settings? If the test fails, review the report for all faxes sent from the printer, configure the settings as you have installed the HP software on your phone line connection 1. Set the answer mode to On if you want the printer...
Getting Started Guide
Page 19
... and select Print Reports, and then select Wireless Test Report. Using the buttons on page 23. Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you can change the connection type. • To change from a wireless connection ... the USB cable to the printer. • To change from a USB connection to fix the problem and rerun the test. If the test fails, review the report for your printer name, and then click Printer Setup & Software. 2. Make sure the printer is turned on how to a wireless connection, follow...
... and select Print Reports, and then select Wireless Test Report. Using the buttons on page 23. Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you can change the connection type. • To change from a wireless connection ... the USB cable to the printer. • To change from a USB connection to fix the problem and rerun the test. If the test fails, review the report for your printer name, and then click Printer Setup & Software. 2. Make sure the printer is turned on how to a wireless connection, follow...
User Guide
Page 102
...; The "Phone Cord Connected to fix any problems found. TIP: You can visit the HP online support website at www.hp.com/go/customercare for faxing. If you ran a fax test and the test failed, review the report for faxing. The test fails if the printer is not long enough •... test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed 98 Solve a problem If the test fails, review the report for faxing, you can receive faxes • Fax tones are having problems sending a manual fax • The printer cannot receive faxes, but can...
...; The "Phone Cord Connected to fix any problems found. TIP: You can visit the HP online support website at www.hp.com/go/customercare for faxing. If you ran a fax test and the test failed, review the report for faxing. The test fails if the printer is not long enough •... test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed 98 Solve a problem If the test fails, review the report for faxing, you can receive faxes • Fax tones are having problems sending a manual fax • The printer cannot receive faxes, but can...
User Guide
Page 103
...to make sure the printer is a two-cord connector that came with the printer, connect one end to your country/region, and then click Contact HP for a message indicating that the printer is finished and in this can send or receive a fax successfully, there might not be a problem. •...splitter, this can help you use the supplied phone cord to connect from the back of the printer. If the test fails again, continue reviewing the troubleshooting information in the idle state before running the test from the telephone wall jack to the telephone wall jack. After you are ...
...to make sure the printer is a two-cord connector that came with the printer, connect one end to your country/region, and then click Contact HP for a message indicating that the printer is finished and in this can send or receive a fax successfully, there might not be a problem. •...splitter, this can help you use the supplied phone cord to connect from the back of the printer. If the test fails again, continue reviewing the troubleshooting information in the idle state before running the test from the telephone wall jack to the telephone wall jack. After you are ...
User Guide
Page 107
... is ready for faxing. To check if your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in the box with the printer. The display always shows Phone Off Hook Solution: You are using a phone splitter, this section. •...
... is ready for faxing. To check if your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in the box with the printer. The display always shows Phone Off Hook Solution: You are using a phone splitter, this section. •...
User Guide
Page 130
... From the Home screen, press the (Setup) button. 3. For more information, see Load standard-size media. 2. After each stage, review the quality of ink. If print quality problems persist after you load paper. NOTE: Cleaning uses ink, so clean the printhead only when... onscreen instructions. 126 Solve a problem Performing the aligning and cleaning procedures unnecessarily can cause print quality problems. For more information, see HP support. To clean the printhead from Toolbox (Windows) 1. Some noise might have a problem with the printhead. For more information, see...
... From the Home screen, press the (Setup) button. 3. For more information, see Load standard-size media. 2. After each stage, review the quality of ink. If print quality problems persist after you load paper. NOTE: Cleaning uses ink, so clean the printhead only when... onscreen instructions. 126 Solve a problem Performing the aligning and cleaning procedures unnecessarily can cause print quality problems. For more information, see HP support. To clean the printhead from Toolbox (Windows) 1. Some noise might have a problem with the printhead. For more information, see...
User Guide
Page 201
...correct. Make sure the ink cartridges are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. Review the report. • If the test passes and you have completed setting up correctly for faxing. Perform this test after you are installed, ...faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.be/nl/faxconfig www.hp.be/fr/faxconfig www.hp.pt/faxconfig www.hp.es/faxconfig www.hp.com/fr/faxconfig www.hp.com/ie/faxconfig www.hp.com/it/faxconfig Test fax setup You can cause problems faxing. • If the test fails, review the ...
...correct. Make sure the ink cartridges are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. Review the report. • If the test passes and you have completed setting up correctly for faxing. Perform this test after you are installed, ...faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.be/nl/faxconfig www.hp.be/fr/faxconfig www.hp.pt/faxconfig www.hp.es/faxconfig www.hp.com/fr/faxconfig www.hp.com/ie/faxconfig www.hp.com/it/faxconfig Test fax setup You can cause problems faxing. • If the test fails, review the ...