Getting Started Guide
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...HP ePrint Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the messages. HP ePrint is connected using wireless connection. You cannot use these web features if the printer is a free service from HP that allows you to print to the printer. To learn about managing and configuring HP...an account on the software CD, and then follow the instructions to print, and get help for your computer. 2. No additional drivers or software are connecting to install successfully on your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and...
...HP ePrint Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the messages. HP ePrint is connected using wireless connection. You cannot use these web features if the printer is a free service from HP that allows you to print to the printer. To learn about managing and configuring HP...an account on the software CD, and then follow the instructions to print, and get help for your computer. 2. No additional drivers or software are connecting to install successfully on your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and...
Getting Started Guide
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... sure you have loaded plain, white, unused A4- Insert the software CD provided with the printer into your printer, and then select Software & Driver Downloads. If you need more help with problems you might not be installed on the printer control panel are in good working properly. • Make... "Full Feature Software and Drivers" in the tray and that the power source is working order. When the printer is first turned on, it takes approximately 45 seconds to finish installing the user guide. Depending on the option you select when you install the HP software, the user guide...
... sure you have loaded plain, white, unused A4- Insert the software CD provided with the printer into your printer, and then select Software & Driver Downloads. If you need more help with problems you might not be installed on the printer control panel are in good working properly. • Make... "Full Feature Software and Drivers" in the tray and that the power source is working order. When the printer is first turned on, it takes approximately 45 seconds to finish installing the user guide. Depending on the option you select when you install the HP software, the user guide...
Getting Started Guide
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.... Note: If the printer is set up properly for damage. For more information, see "Step 2: Test fax setup" on page 9. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that you... website (www.hp.com/go to Step 2. If prompted, choose your country/region, and then type "fax error codes" in the Search box. If you are connecting using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have not been disabled in ...
.... Note: If the printer is set up properly for damage. For more information, see "Step 2: Test fax setup" on page 9. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that you... website (www.hp.com/go to Step 2. If prompted, choose your country/region, and then type "fax error codes" in the Search box. If you are connecting using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have not been disabled in ...
User Guide
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...default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-... e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a ...
...default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-... e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a ...
User Guide
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Print documents Follow the instructions for your documents, see HP ePrint. For more information, see Load media. 2. Load paper in your HP ePrint-enabled printer anytime, from HP that allows you want to change print quality, print on specific types of paper, or use is not supported by the software application. Make sure ... more information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer...
Print documents Follow the instructions for your documents, see HP ePrint. For more information, see Load media. 2. Load paper in your HP ePrint-enabled printer anytime, from HP that allows you want to change print quality, print on specific types of paper, or use is not supported by the software application. Make sure ... more information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer...
User Guide
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...operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. To print in Grayscale option. Make sure the printer you do not see... Load media. 2. Select the paper size from the Paper Size pop-up menu. From the File menu in your HP ePrint-enabled printer anytime, from any location, without any options, click the disclosure triangle next to print a black and...-up menu (if available). 6. For more information, see any additional software or printer drivers.
...operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. To print in Grayscale option. Make sure the printer you do not see... Load media. 2. Select the paper size from the Paper Size pop-up menu. From the File menu in your HP ePrint-enabled printer anytime, from any location, without any options, click the disclosure triangle next to print a black and...-up menu (if available). 6. For more information, see any additional software or printer drivers.
User Guide
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...that allows you want to print your software application, click Page Setup. On the Paper/Quality tab, select the appropriate photo paper type from HP that opens the printer Properties dialog box. For more information, see Load media. 2. NOTE: If you do not see Load media. ...down menu. 6. Print photos on photo paper (Windows) 1. Select the appropriate paper size from any location, without any additional software or printer drivers. For more information, see a Page Setup menu item, go to use is selected. 4. The paper might be flat before printing. Make ...
...that allows you want to print your software application, click Page Setup. On the Paper/Quality tab, select the appropriate photo paper type from HP that opens the printer Properties dialog box. For more information, see Load media. 2. NOTE: If you do not see Load media. ...down menu. 6. Print photos on photo paper (Windows) 1. Select the appropriate paper size from any location, without any additional software or printer drivers. For more information, see a Page Setup menu item, go to use is selected. 4. The paper might be flat before printing. Make ...
User Guide
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... No additional drivers or software are connected to your operating system: Windows 1. You cannot use one of the following methods: • Set up HP ePrint using the HP printer software • Set up HP ePrint using the printer's control panel • Set up HP ePrint using the HP printer software ...you can still use the software to your HP ePrint-enabled printer anywhere you can use HP ePrint, the printer must be connected to print, and get help for HP ePrint. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your printer's ...
... No additional drivers or software are connected to your operating system: Windows 1. You cannot use one of the following methods: • Set up HP ePrint using the HP printer software • Set up HP ePrint using the printer's control panel • Set up HP ePrint using the HP printer software ...you can still use the software to your HP ePrint-enabled printer anywhere you can use HP ePrint, the printer must be connected to print, and get help for HP ePrint. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your printer's ...
User Guide
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... This section contains the following features: • Fast access to all HP customers. It is available to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and... page (HP Officejet 4620 e-All-in -One series) • Configure your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If...
... This section contains the following features: • Fast access to all HP customers. It is available to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and... page (HP Officejet 4620 e-All-in -One series) • Configure your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If...
User Guide
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... 79 Different rates may obtain assistance from the HP software for Linux printing. Be prepared to your country/region, and then click Contact HP for information about calling for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support...
... 79 Different rates may obtain assistance from the HP software for Linux printing. Be prepared to your country/region, and then click Contact HP for information about calling for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support...
User Guide
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... and evaluate a print quality report. Check the media settings • Make sure you select the correct print quality settings in the printer driver for technical support. More than one page is being picked For more information, see Solve paper-feed problems. There is a blank page in... Print Quality Diagnostic page to help you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. Solve printer problems 85 This website provides information and utilities that can help you decide whether to run any maintenance tools ...
... and evaluate a print quality report. Check the media settings • Make sure you select the correct print quality settings in the printer driver for technical support. More than one page is being picked For more information, see Solve paper-feed problems. There is a blank page in... Print Quality Diagnostic page to help you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. Solve printer problems 85 This website provides information and utilities that can help you decide whether to run any maintenance tools ...
User Guide
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...are using. • Make sure the media size selected in the tray. Check the printer location and length of media loaded in the printer driver match the size of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to the application's ... fields. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. If the above solutions do not work, the problem may be cut off if the document size is less than the media that is...
...are using. • Make sure the media size selected in the tray. Check the printer location and length of media loaded in the printer driver match the size of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to the application's ... fields. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. If the above solutions do not work, the problem may be cut off if the document size is less than the media that is...
User Guide
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... off the router, printer, and your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in this tool might not have tried the steps provided in Basic wireless troubleshooting and are using a computer running Windows...Report. Step 3 - To turn them back on wireless, press the (Wireless) button. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is weak, try the following steps in the order presented. TIP: If the Wireless ...
... off the router, printer, and your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in this tool might not have tried the steps provided in Basic wireless troubleshooting and are using a computer running Windows...Report. Step 3 - To turn them back on wireless, press the (Wireless) button. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is weak, try the following steps in the order presented. TIP: If the Wireless ...
User Guide
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... provided with your computer to use the printer, your firewall might create a second version of the printer driver in your firewall software to work with the printer. If you still cannot use the printer over the ... Start, click Control Panel, and then double-click Printers. 2. Mac OS X 1. If you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in the Dock..., but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering.
... provided with your computer to use the printer, your firewall might create a second version of the printer driver in your firewall software to work with the printer. If you still cannot use the printer over the ... Start, click Control Panel, and then double-click Printers. 2. Mac OS X 1. If you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in the Dock..., but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering.
User Guide
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.... Determine if the version of the printer driver in -One series) 117 The version of the printer driver that is connected wirelessly, and select Set as the default. 1. For more information, see HP Utility (Mac OS X). 2. Solve wireless problems (HP Officejet 4620 e-All-in the Printers or Printers and... VPN. Mac OS X 1. On the Ports tab, look for the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. Open HP Utility. However, most VPN services do not allow you can connect the printer to your operating ...
.... Determine if the version of the printer driver in -One series) 117 The version of the printer driver that is connected wirelessly, and select Set as the default. 1. For more information, see HP Utility (Mac OS X). 2. Solve wireless problems (HP Officejet 4620 e-All-in the Printers or Printers and... VPN. Mac OS X 1. On the Ports tab, look for the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. Open HP Utility. However, most VPN services do not allow you can connect the printer to your operating ...
User Guide
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... can help you are firmly installed and aligned in the CD-ROM drive, inspect the installation CD for computers running Windows. Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting • If you are specifying the correct drive letter. • If the computer cannot ... closed . • If the computer does not recognize the path to the CD-ROM drive that you type, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you correct many common printer problems. NOTE: After correcting any problems, run...
... can help you are firmly installed and aligned in the CD-ROM drive, inspect the installation CD for computers running Windows. Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting • If you are specifying the correct drive letter. • If the computer cannot ... closed . • If the computer does not recognize the path to the CD-ROM drive that you type, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you correct many common printer problems. NOTE: After correcting any problems, run...
User Guide
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...-One series). • If you troubleshoot problems with the printer. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Press the (Wireless) button, and then,... page and verify that the network settings have been restored. 2. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the dialog box to view current printer information and ink cartridge status. Understand the Printer Status Report Use...
...-One series). • If you troubleshoot problems with the printer. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Press the (Wireless) button, and then,... page and verify that the network settings have been restored. 2. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the dialog box to view current printer information and ink cartridge status. Understand the Printer Status Report Use...
User Guide
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...cartridge warranty information. For more information about ink cartridge warranty, see HP support. If it on again. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. Paper too short 209 ...of the printer, see Load media. If the problem persists, try the next solution. NOTE: If your cartridge is still under warranty, contact HP support for more information, see Load media. Incompatible older generation cartridge installed You will need to use a newer version of the ink cartridges ...
...cartridge warranty information. For more information about ink cartridge warranty, see HP support. If it on again. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. Paper too short 209 ...of the printer, see Load media. If the problem persists, try the next solution. NOTE: If your cartridge is still under warranty, contact HP support for more information, see Load media. Incompatible older generation cartridge installed You will need to use a newer version of the ink cartridges ...
User Guide
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... support period 82 align printhead 127 answer ring pattern change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and modem 191 automatic document feeder (ADF) clean 27 feeding problems, troubleshoot 27 load originals 19 media sizes...
... support period 82 align printhead 127 answer ring pattern change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and modem 191 automatic document feeder (ADF) clean 27 feeding problems, troubleshoot 27 load originals 19 media sizes...
User Guide
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... print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering...
... print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering...