Getting Started Guide
Page 20
...approximately 45 seconds to finish installing the user guide. If you have correctly loaded paper in the name. • Mac OS X: Select the HP Recommended Software option. 3. or letter-size (8.5x11 inch) paper in the printer. • Make sure you need more help with your ...printer, and then select Software & Driver Downloads. To install the user guide, complete the following sections provide help , see "Where is not jammed in ...
...approximately 45 seconds to finish installing the user guide. If you have correctly loaded paper in the name. • Mac OS X: Select the HP Recommended Software option. 3. or letter-size (8.5x11 inch) paper in the printer. • Make sure you need more help with your ...printer, and then select Software & Driver Downloads. To install the user guide, complete the following sections provide help , see "Where is not jammed in ...
User Guide
Page 9
... Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware ...HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...
... Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware ...HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...
User Guide
Page 82
... information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems... • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you have a problem, follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) ...
... information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems... • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you have a problem, follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) ...
User Guide
Page 86
..., you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the current or default printer. This website provides information and utilities that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. Make sure the printer is connected firmly to...
..., you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the current or default printer. This website provides information and utilities that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. Make sure the printer is connected firmly to...
User Guide
Page 95
...about the status of the printer ◦ The printer might be set from the ADF, make sure that the originals have A4 paper loaded, the printer might be jammed. Change the settings, if needed. For more information, see Media specifications. • Check the settings The contrast setting might ... set to reduce the scanned image. For example, if you are printing letter-size but have been loaded correctly. Check the settings for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The...
...about the status of the printer ◦ The printer might be set from the ADF, make sure that the originals have A4 paper loaded, the printer might be jammed. Change the settings, if needed. For more information, see Media specifications. • Check the settings The contrast setting might ... set to reduce the scanned image. For example, if you are printing letter-size but have been loaded correctly. Check the settings for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The...
User Guide
Page 138
...system is no defects If you see no reason to clear a paper jam. 134 Solve a problem This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can check: • Check the paper. • Check the print settings. • Make sure your... image has sufficient resolution. • If the problem seems confined to a band near the edge of the print. If you do not see HP ...
...system is no defects If you see no reason to clear a paper jam. 134 Solve a problem This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can check: • Check the paper. • Check the print settings. • Make sure your... image has sufficient resolution. • If the problem seems confined to a band near the edge of the print. If you do not see HP ...
User Guide
Page 139
...you turned it towards you do not remove all media from the rollers, check the rollers and wheels for torn pieces of paper from the printer, more paper jams are removing it from the output tray. 2. Open the ink cartridge access door, and then remove the cover in the ...printer, and then close the ink cartridge access door. 3 2 1 5. Clear jams 135 Replace the cover in the printer. 1 3 2 3. To clear a jam inside the printer,...
...you turned it towards you do not remove all media from the rollers, check the rollers and wheels for torn pieces of paper from the printer, more paper jams are removing it from the output tray. 2. Open the ink cartridge access door, and then remove the cover in the ...printer, and then close the ink cartridge access door. 3 2 1 5. Clear jams 135 Replace the cover in the printer. 1 3 2 3. To clear a jam inside the printer,...
User Guide
Page 140
... might remain inside the printer. For more paper jams are not bent or torn. • Do not place too much paper in the input tray to occur. 4. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Make sure that paper loaded in the input tray lays flat...
... might remain inside the printer. For more paper jams are not bent or torn. • Do not place too much paper in the input tray to occur. 4. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Make sure that paper loaded in the input tray lays flat...
User Guide
Page 141
• Do not force paper too far forward in the input tray. • Use paper types that the printer is clean. Do not try to add paper when the printer is about to run out of paper, allow the printer to pick up a sheet. • Make sure that are recommended for the printer. For more information, see Maintain the printer. Clear jams 137 For more information, see Media specifications. • If the printer is trying to run out of paper first, and then add paper.
• Do not force paper too far forward in the input tray. • Use paper types that the printer is clean. Do not try to add paper when the printer is about to run out of paper, allow the printer to pick up a sheet. • Make sure that are recommended for the printer. For more information, see Maintain the printer. Clear jams 137 For more information, see Media specifications. • If the printer is trying to run out of paper first, and then add paper.
User Guide
Page 212
... not need to replace cartridges until the problem is resolved. For information about replacing ink cartridges, see www.hp.com/go/inkusage. For more information, see HP inkjet supplies recycling program. Cartridge Problem The ink cartridge identified in the initialization process, which prepares the printer ... purposes only. G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to memory until print quality becomes unacceptable. However, ...
... not need to replace cartridges until the problem is resolved. For information about replacing ink cartridges, see www.hp.com/go/inkusage. For more information, see HP inkjet supplies recycling program. Cartridge Problem The ink cartridge identified in the initialization process, which prepares the printer ... purposes only. G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to memory until print quality becomes unacceptable. However, ...
User Guide
Page 214
... Printers or Printers and Faxes. - Try using the printer again. 210 Errors (Windows) To clear the obstruction, press the (Power) button to avoid jams, see Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 3. Or Click Start, click Control Panel, and then double-click Printers. 2. Try...
... Printers or Printers and Faxes. - Try using the printer again. 210 Errors (Windows) To clear the obstruction, press the (Power) button to avoid jams, see Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 3. Or Click Start, click Control Panel, and then double-click Printers. 2. Try...
User Guide
Page 222
...levels, check 74 input tray capacity 144 media sizes supported 143 media types and weights supported 144 installation hardware installation suggestions 120 HP software installation suggestions 121 troubleshooting issues 120 Internet Protocol fax, using 64 IP address checking for printer 120 IP settings 203 ISDN... 142 originals scan 37 output tray locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53 paper-feed problems, troubleshoot 89 parallel phone systems answering machine setup 190 countries/regions with 174 distinctive ringing setup 180...
...levels, check 74 input tray capacity 144 media sizes supported 143 media types and weights supported 144 installation hardware installation suggestions 120 HP software installation suggestions 121 troubleshooting issues 120 Internet Protocol fax, using 64 IP address checking for printer 120 IP settings 203 ISDN... 142 originals scan 37 output tray locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53 paper-feed problems, troubleshoot 89 parallel phone systems answering machine setup 190 countries/regions with 174 distinctive ringing setup 180...
User Guide
Page 224
... tray 2 capacity 144 media sizes supported 143 media types and weights supported 144 trays capacities 144 clear jams 134 load media 20 locating 11 media sizes supported 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy... fax phone cord connection test failed 100 fax phone cord type test failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from tray 90 220
... tray 2 capacity 144 media sizes supported 143 media types and weights supported 144 trays capacities 144 clear jams 134 load media 20 locating 11 media sizes supported 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy... fax phone cord connection test failed 100 fax phone cord type test failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from tray 90 220