Getting Started Guide
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... name and password (if prompted). 4. When prompted, do the following steps. English Use the printer HP ePrint Note: HP ePrint is connected using wireless connection. No additional drivers or software are connecting to the Internet, enter these settings. 5. To learn about the Web ... needed. After these web features if the printer is only supported by HP Officejet 4620 e-All-in-One series. Once you have already installed the HP printer software, see the user guide for setup instructions. 1. After the printer prints an information page, follow the onscreen instructions...
... name and password (if prompted). 4. When prompted, do the following steps. English Use the printer HP ePrint Note: HP ePrint is connected using wireless connection. No additional drivers or software are connecting to the Internet, enter these settings. 5. To learn about the Web ... needed. After these web features if the printer is only supported by HP Officejet 4620 e-All-in-One series. Once you have already installed the HP printer software, see the user guide for setup instructions. 1. After the printer prints an information page, follow the onscreen instructions...
Getting Started Guide
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... have a CD or DVD drive, you have closed all packing tape and material from HP's support website (www.hp.com/go/ customercare). properly. • Make sure you need more help with the printer into your printer, and then select Software & Driver Downloads. From this website, search for your operating system: • Windows: Select the option...
... have a CD or DVD drive, you have closed all packing tape and material from HP's support website (www.hp.com/go/ customercare). properly. • Make sure you need more help with the printer into your printer, and then select Software & Driver Downloads. From this website, search for your operating system: • Windows: Select the option...
Getting Started Guide
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...• Before installing software, make sure letter if the computer does not recognize the path that the USB drivers have not been disabled in the Search box. Note: If the printer is set up properly for faxing. If you are unable to solve the problems using a USB cable, make... type. You can find an explanation of the printer. software from the HP website (www.hp.com/go to check the status of the error code at HP's support website (www.hp.com/go/customercare). Windows Device Manager. • If the computer cannot recognize the HP software CD in the fax test, go / ...
...• Before installing software, make sure letter if the computer does not recognize the path that the USB drivers have not been disabled in the Search box. Note: If the printer is set up properly for faxing. If you are unable to solve the problems using a USB cable, make... type. You can find an explanation of the printer. software from the HP website (www.hp.com/go to check the status of the error code at HP's support website (www.hp.com/go/customercare). Windows Device Manager. • If the computer cannot recognize the HP software CD in the fax test, go / ...
User Guide
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... wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One...
... wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One...
User Guide
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...system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information, see Load media. 2. 2 Print Most print settings are automatically handled by ...this printer. For more information, see HP ePrint. Choose a print job to change print quality, ...
...system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information, see Load media. 2. 2 Print Most print settings are automatically handled by ...this printer. For more information, see HP ePrint. Choose a print job to change print quality, ...
User Guide
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... tab. Click Print or OK to step 3. Load paper in Grayscale option. NOTE: If you do not see any additional software or printer drivers. From the File menu in your software application, click Page Setup. Click Print to print a black and white document using black ink only...up menus, as appropriate for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. 4. c. From the Print in the Format For pop-up menu or click Show Details. 7. Select...
... tab. Click Print or OK to step 3. Load paper in Grayscale option. NOTE: If you do not see any additional software or printer drivers. From the File menu in your software application, click Page Setup. Click Print to print a black and white document using black ink only...up menus, as appropriate for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. 4. c. From the Print in the Format For pop-up menu or click Show Details. 7. Select...
User Guide
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...-up menu (if available). 34 Print b. Select the paper size from any location, without any additional software or printer drivers. Select the appropriate paper size from HP that opens the printer Properties dialog box. Follow the instructions for your operating system. • Print photos on photo paper (Windows) ...printout. From the File menu in your photo in the Format For pop-up menu. Depending on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from the Paper Size pop-up menu, and then click OK. 3. Select a paper size: a. The paper might...
...-up menu (if available). 34 Print b. Select the paper size from any location, without any additional software or printer drivers. Select the appropriate paper size from HP that opens the printer Properties dialog box. Follow the instructions for your operating system. • Print photos on photo paper (Windows) ...printout. From the File menu in your photo in the Format For pop-up menu. Depending on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from the Paper Size pop-up menu, and then click OK. 3. Select a paper size: a. The paper might...
User Guide
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... NOTE: Before you are needed. 6 HP ePrint HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint. You cannot use HP ePrint, the printer must be connected to an active...
... NOTE: Before you are needed. 6 HP ePrint HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint. You cannot use HP ePrint, the printer must be connected to an active...
User Guide
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... these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your printer is available to all HP customers. Support options and availability vary by phone. 78... specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print...
... these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your printer is available to all HP customers. Support options and availability vary by phone. 78... specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print...
User Guide
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... options and availability vary by -step solutions to common printing problems. For more information, see www.hp.com/go/customercare. For the most current HP list of the printer) HP support 79 If you are applicable only for technical support. Obtain electronic support To find support and ... and utilities that can also obtain support from the HP Customer Care Center. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region,...
... options and availability vary by -step solutions to common printing problems. For more information, see www.hp.com/go/customercare. For the most current HP list of the printer) HP support 79 If you are applicable only for technical support. Obtain electronic support To find support and ... and utilities that can also obtain support from the HP Customer Care Center. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region,...
User Guide
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..., try the next solution. Solution 3: Contact HP support Solution: Contact HP support for information on the printer. Printing with the printer. NOTE: Incorrectly turning off the printer correctly can help you select the correct print quality settings in the printer driver for the media loaded in the trays. •...; Make sure the page settings in the printer driver match the page size of your country/region, and then click Contact HP for service. For more information on the...
..., try the next solution. Solution 3: Contact HP support Solution: Contact HP support for information on the printer. Printing with the printer. NOTE: Incorrectly turning off the printer correctly can help you select the correct print quality settings in the printer driver for the media loaded in the trays. •...; Make sure the page settings in the printer driver match the page size of your country/region, and then click Contact HP for service. For more information on the...
User Guide
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... Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. Move the printer away from the source of the electromagnetic fields. For more information, see Set minimum margins. Placement of the text or graphics...margins. For more information, see Load media. Check the color print settings Make sure Print in Grayscale is not selected in the printer driver. Check the paper size Make sure the selected paper size matches the actual loaded paper size. Check the margin settings If the ...
... Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. Move the printer away from the source of the electromagnetic fields. For more information, see Set minimum margins. Placement of the text or graphics...margins. For more information, see Load media. Check the color print settings Make sure Print in Grayscale is not selected in the printer driver. Check the paper size Make sure the selected paper size matches the actual loaded paper size. Check the margin settings If the ...
User Guide
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...and then select On. Sometimes, turning off the router and the printer, and then turn them back on recovers from a network communication issue. Step 2 - Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is ...not connected to your network • Step 3: Check to your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All...
...and then select On. Sometimes, turning off the router and the printer, and then turn them back on recovers from a network communication issue. Step 2 - Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is ...not connected to your network • Step 3: Check to your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All...
User Guide
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... Preferences in Details view, click the View menu, and then click Details. 3. If you install the HP software again, the installer might be interfering. Do one of the printer driver in your operating system: Windows 1. Select the printer, and the click Open Print Queue. 3. Or Click Start, click Control Panel, and then double-click...
... Preferences in Details view, click the View menu, and then click Details. 3. If you install the HP software again, the installer might be interfering. Do one of the printer driver in your operating system: Windows 1. Select the printer, and the click Open Print Queue. 3. Or Click Start, click Control Panel, and then double-click...
User Guide
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..., or Printing Preferences. To connect to Settings, and then click Printers or Printers and Faxes. - Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable. printing or connecting to the printer, make sure the correct version of the printer driver is connected wirelessly has HP network re-discovery port monitor as the Port description, next...
..., or Printing Preferences. To connect to Settings, and then click Printers or Printers and Faxes. - Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable. printing or connecting to the printer, make sure the correct version of the printer driver is connected wirelessly has HP network re-discovery port monitor as the Port description, next...
User Guide
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...cartridge should not move when pulled slightly. This website provides information and utilities that can download the printer driver from the HP web site, www.hp.com/go/customercare. For more information, see System requirements. • Make sure that the computer...HP Officejet 4620 e-All-in the Windows Device Manager. • If you are using a computer running Windows, make sure that you are unable to install the HP software, verify that: ◦ All cable connections to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver...
...cartridge should not move when pulled slightly. This website provides information and utilities that can download the printer driver from the HP web site, www.hp.com/go/customercare. For more information, see System requirements. • Make sure that the computer...HP Officejet 4620 e-All-in the Windows Device Manager. • If you are using a computer running Windows, make sure that you are unable to install the HP software, verify that: ◦ All cable connections to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver...
User Guide
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... as the computers that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the printer icon, click Properties, and then click the Ports tab.... the network configuration page (HP Officejet 4620 e-All-in the dialog box to match the address on the right, scroll to and select Reports, and then select Network Configuration Page to save the settings and close the dialog boxes. To reset the printer's network settings 1. A ...
... as the computers that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the printer icon, click Properties, and then click the Ports tab.... the network configuration page (HP Officejet 4620 e-All-in the dialog box to match the address on the right, scroll to and select Reports, and then select Network Configuration Page to save the settings and close the dialog boxes. To reset the printer's network settings 1. A ...
User Guide
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... and check if the error message has gone away. For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer, and then print the document again. Make sure that the correct paper is ... size is still under warranty, contact HP support for more information about ink cartridge warranty, see Understand supported sizes. For more information about loading the media, see Replace the ink cartridges. Remove the ink cartridge by pushing it in the printer driver, and then print the document again....
... and check if the error message has gone away. For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer, and then print the document again. Make sure that the correct paper is ... size is still under warranty, contact HP support for more information about ink cartridge warranty, see Understand supported sizes. For more information about loading the media, see Replace the ink cartridges. Remove the ink cartridge by pushing it in the printer driver, and then print the document again....
User Guide
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... and voice line (parallel phone systems) 186 shared with parallel phone systems 178 duty cycle 141 216 Index A accessibility 3, 9 accessories printer status report 123 warranty 139 acoustic emissions 148 ADF (automatic document feeder) load originals 19 media sizes supported 143 ADSL, fax setup with...parallel phone systems) 195 distinctive ringing change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and voice mail (parallel phone systems) 195 Configure firewall 118 confirmation reports, fax 66 ...
... and voice line (parallel phone systems) 186 shared with parallel phone systems 178 duty cycle 141 216 Index A accessibility 3, 9 accessories printer status report 123 warranty 139 acoustic emissions 148 ADF (automatic document feeder) load originals 19 media sizes supported 143 ADSL, fax setup with...parallel phone systems) 195 distinctive ringing change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and voice mail (parallel phone systems) 195 Configure firewall 118 confirmation reports, fax 66 ...
User Guide
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... 34 Windows 34 print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 ...89, 128 printhead 126 reprint faxes from memory 52 rings to answer 60 S save faxes in memory 51 scan error messages 96 from printer control panel 37 from Webscan 38 OCR 39 quality 96 scan specifications 147 slow 94 troubleshoot 93 scanner glass clean 25 load originals 18 ...
... 34 Windows 34 print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 ...89, 128 printhead 126 reprint faxes from memory 52 rings to answer 60 S save faxes in memory 51 scan error messages 96 from printer control panel 37 from Webscan 38 OCR 39 quality 96 scan specifications 147 slow 94 troubleshoot 93 scanner glass clean 25 load originals 18 ...