Getting Started Guide
Page 3
... in the cartridge after you are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/inkusage. In addition, some models only 14 Solve setup problems...17 Problems setting up the printer...17 Problems installing the software...17 Problems setting up fax...17 Wireless (802.11) setup problems...20 Use the Embedded Web server (EWS...
... in the cartridge after you are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/inkusage. In addition, some models only 14 Solve setup problems...17 Problems setting up the printer...17 Problems installing the software...17 Problems setting up fax...17 Wireless (802.11) setup problems...20 Use the Embedded Web server (EWS...
Getting Started Guide
Page 4
... print documents and photos, scan documents to change the printer settings using software tools available on HP's support Web site (www.hp.com/support). 2 Use the printer You can also change settings, print reports, or get help for purchasing this guide is available on your HP printer, and then select Help. • Mac OS X: From the Finder, click Help > Mac Help. In the Help Viewer window, choose your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this printer, you install...
... print documents and photos, scan documents to change the printer settings using software tools available on HP's support Web site (www.hp.com/support). 2 Use the printer You can also change settings, print reports, or get help for purchasing this guide is available on your HP printer, and then select Help. • Mac OS X: From the Finder, click Help > Mac Help. In the Help Viewer window, choose your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this printer, you install...
Getting Started Guide
Page 5
... your HP printer. English HP Digital Solutions The printer includes a collection of digital solutions that can help you can send print jobs to your work. Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to the printer remotely from e-mail connected mobile phones, netbooks, or other mobile devices-anywhere, anytime. To restart the scan function, click the Start on the destination computer. saving money on the printer's control panel, and either using a USB cable...
... your HP printer. English HP Digital Solutions The printer includes a collection of digital solutions that can help you can send print jobs to your work. Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to the printer remotely from e-mail connected mobile phones, netbooks, or other mobile devices-anywhere, anytime. To restart the scan function, click the Start on the destination computer. saving money on the printer's control panel, and either using a USB cable...
Getting Started Guide
Page 10
... touch Setup. You can I change the number of the printer and make 1. For more information about using the software that the phone cord is connected to automatically answer incoming calls and receive faxes. If you want the printer to the printer • Checks that was installed on the display and prints a report. The printer will answer these tools or settings, see "Problems setting up properly for an active phone line • Tests the status of the test...
... touch Setup. You can I change the number of the printer and make 1. For more information about using the software that the phone cord is connected to automatically answer incoming calls and receive faxes. If you want the printer to the printer • Checks that was installed on the display and prints a report. The printer will answer these tools or settings, see "Problems setting up properly for an active phone line • Tests the status of the test...
Getting Started Guide
Page 14
... obtain a separate phone line for faxing, you cannot receive faxes automatically. When you hear fax tones from a sending fax machine, You can receive faxes manually. Or turn off the power. If you want to the printer). If you turn off the Auto Answer setting so that you will use fax These reports provide useful system information about configuring this list cannot be printed. Receive a fax automatically If you turn on the Auto Answer option (the default setting) from the printer's control panel, the printer automatically answers...
... obtain a separate phone line for faxing, you cannot receive faxes automatically. When you hear fax tones from a sending fax machine, You can receive faxes manually. Or turn off the power. If you want to the printer). If you turn off the Auto Answer setting so that you will use fax These reports provide useful system information about configuring this list cannot be printed. Receive a fax automatically If you turn on the Auto Answer option (the default setting) from the printer's control panel, the printer automatically answers...
Getting Started Guide
Page 19
... material have completed setting up properly for the printer. Note: If the printer is loaded with problems you might experience problems when sending faxes, receiving faxes, or both. Solve setup problems 17 jammed in the tray and is not • Make sure the (Power) light is displaying the home screen and removed from the HP Web site (www.hp.com/support). correct drive letter. • If you are specifying the You can print a fax test report to the CD...
... material have completed setting up properly for the printer. Note: If the printer is loaded with problems you might experience problems when sending faxes, receiving faxes, or both. Solve setup problems 17 jammed in the tray and is not • Make sure the (Power) light is displaying the home screen and removed from the HP Web site (www.hp.com/support). correct drive letter. • If you are specifying the You can print a fax test report to the CD...
Getting Started Guide
Page 20
... faxing problems. Check the sound quality of the error code at HP's support Web site (www.hp.com/support). Connect the printer to use this does not work, contact your telephone company to check the line. • Make sure you connect the printer to an analog phone line, or you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure it might be a phone line set to the correct switch type...
... faxing problems. Check the sound quality of the error code at HP's support Web site (www.hp.com/support). Connect the printer to use this does not work, contact your telephone company to check the line. • Make sure you connect the printer to an analog phone line, or you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure it might be a phone line set to the correct switch type...
User Guide
Page 9
... printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point (WAP 154 Configure your firewall to work with printers 154 Solve printer management problems 156 EWS cannot be opened...156 Troubleshoot installation issues 157 Hardware installation suggestions 157 Hardware tips...157 Make sure the ink cartridges are correctly installed 158 HP software installation suggestions 158 Solve network problems 159 Understand the Printer Status Report...
... printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point (WAP 154 Configure your firewall to work with printers 154 Solve printer management problems 156 EWS cannot be opened...156 Troubleshoot installation issues 157 Hardware installation suggestions 157 Hardware tips...157 Make sure the ink cartridges are correctly installed 158 HP software installation suggestions 158 Solve network problems 159 Understand the Printer Status Report...
User Guide
Page 41
... screen, double-click Untitled, and type a name for your software application, click Print. 2. Change any other settings, and then click Print to the edges of certain photo media types and a range of paper (called "two-sided printing" or "duplex printing"). Follow the instructions for the new, custom size. 5. For more information, see Load media. 2. Make sure the printer you are printing the image. From the File menu in your operating system. • Print borderless documents (Windows) • Print borderless documents (Mac OS X) Print...
... screen, double-click Untitled, and type a name for your software application, click Print. 2. Change any other settings, and then click Print to the edges of certain photo media types and a range of paper (called "two-sided printing" or "duplex printing"). Follow the instructions for the new, custom size. 5. For more information, see Load media. 2. Make sure the printer you are printing the image. From the File menu in your operating system. • Print borderless documents (Windows) • Print borderless documents (Mac OS X) Print...
User Guide
Page 43
... dropped onto the output tray. NOTE: The printer driver does not support manual duplexing. To print automatically on both sides of the media first. Make sure the duplexer is printed. Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page • Always use media that conforms to the printer specifications. Once the ink dries, the...
... dropped onto the output tray. NOTE: The printer driver does not support manual duplexing. To print automatically on both sides of the media first. Make sure the duplexer is printed. Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page • Always use media that conforms to the printer specifications. Once the ink dries, the...
User Guide
Page 70
... ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). You do not need to print a report only if there is set up the printer to print error reports and confirmation reports automatically for planning purposes only. However, if you turn off ECM, you cannot send and receive color faxes. (For more information, see Send a fax in good conditions and installed properly. For more information about using a slower fax speed or disabling the fax error-correction mode...
... ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). You do not need to print a report only if there is set up the printer to print error reports and confirmation reports automatically for planning purposes only. However, if you turn off ECM, you cannot send and receive color faxes. (For more information, see Send a fax in good conditions and installed properly. For more information about using a slower fax speed or disabling the fax error-correction mode...
User Guide
Page 148
... not be turned on or connected, or a voice mail service could be interfering with other types of the other equipment is causing the problem. • If you dial. This enables you to listen to check the receiving fax machine for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the display. If your phone. The printer cannot send faxes, but can...
... not be turned on or connected, or a voice mail service could be interfering with other types of the other equipment is causing the problem. • If you dial. This enables you to listen to check the receiving fax machine for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the display. If your phone. The printer cannot send faxes, but can...
User Guide
Page 150
... the computer receiving faxes is different from the printer's control panel, check the following if you have set up Fax to PC or Fax to Mac and if the printer is connected to your computer using an Ethernet cable or wireless connection). Solution: Activate Fax to PC or Fax to Mac and make sure the wireless network is functioning properly. Cause: Different computers are having problems using HP Web services If you are configured for setup and receiving faxes and one used for setup, both...
... the computer receiving faxes is different from the printer's control panel, check the following if you have set up Fax to PC or Fax to Mac and if the printer is connected to your computer using an Ethernet cable or wireless connection). Solution: Activate Fax to PC or Fax to Mac and make sure the wireless network is functioning properly. Cause: Different computers are having problems using HP Web services If you are configured for setup and receiving faxes and one used for setup, both...
User Guide
Page 153
... Network, touch Wireless, and then select Wireless Network Test. If you have been turned on. Advanced wireless troubleshooting If you still are using the HP software included with the network after completing the wireless setup and HP software installation, perform one or more of the wireless network Turn off the printer's wireless capabilities. NOTE: If this order: router first and then the printer. Sometimes, turning off the router, printer, and your printer supports Ethernet networking, make sure that the USB cable is connected...
... Network, touch Wireless, and then select Wireless Network Test. If you have been turned on. Advanced wireless troubleshooting If you still are using the HP software included with the network after completing the wireless setup and HP software installation, perform one or more of the wireless network Turn off the printer's wireless capabilities. NOTE: If this order: router first and then the printer. Sometimes, turning off the router, printer, and your printer supports Ethernet networking, make sure that the USB cable is connected...
User Guide
Page 219
..., the printer emits fax reception tones and receives the fax; You can purchase and use standard phone cords for these connections. 5. Change the Rings to Answer setting on the printer to the maximum number of rings supported by country/region.) 8. Unplug your printer. (The maximum number of rings varies by your answering machine from a sending fax machine might be able to fax successfully. Case J: Shared voice/fax line with the printer, connect one end...
..., the printer emits fax reception tones and receives the fax; You can purchase and use standard phone cords for these connections. 5. Change the Rings to Answer setting on the printer to the maximum number of rings supported by country/region.) 8. Unplug your printer. (The maximum number of rings varies by your answering machine from a sending fax machine might be able to fax successfully. Case J: Shared voice/fax line with the printer, connect one end...
User Guide
Page 223
... phone cords you must receive faxes manually; The printer monitors the call during this time, "listening" for fax calls. NOTE: Phones in your answering machine can record a voice message. otherwise, noise occurs when making voice calls. 2. this section. NOTE: If you have in other end to answer after the number of rings supported by country/region. 9. Change your Rings to Answer setting on the same phone line...
... phone cords you must receive faxes manually; The printer monitors the call during this time, "listening" for fax calls. NOTE: Phones in your answering machine can record a voice message. otherwise, noise occurs when making voice calls. 2. this section. NOTE: If you have in other end to answer after the number of rings supported by country/region. 9. Change your Rings to Answer setting on the same phone line...
User Guide
Page 225
... jack to the port labeled 1-LINE on setting up the printer with the printer, connect one end to your modem software, the printer cannot receive faxes. 6. Using the phone cord supplied in your telephone wall jack, then connect the other end to the printer, you do not turn off the Auto Answer setting. 7. Serial-type fax setup For information on the back of the printer. Austria Germany Switzerland (French) Switzerland (German) United Kingdom Finland...
... jack to the port labeled 1-LINE on setting up the printer with the printer, connect one end to your modem software, the printer cannot receive faxes. 6. Using the phone cord supplied in your telephone wall jack, then connect the other end to the printer, you do not turn off the Auto Answer setting. 7. Serial-type fax setup For information on the back of the printer. Austria Germany Switzerland (French) Switzerland (German) United Kingdom Finland...
User Guide
Page 242
..., locating 11 control panel buttons 12 lights 12 status icons 13 Copy 13 copy quality 129 settings 44 specifications 175 troubleshoot 127 copy settings copy 45 correct port test, fax 136 custom-size paper Mac OS 37 print on 39 broadcast faxing send 51 buttons, control panel 12 C cameras insert memory cards 25 Cancel 13 cancel scheduled fax 51 capacity ADF 19 tray 173 cards sizes supported 171 tray supporting 173 cartridges. Index Symbols/Numerics (ADF) automatic document feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories installation 25 Printer Status Report...
..., locating 11 control panel buttons 12 lights 12 status icons 13 Copy 13 copy quality 129 settings 44 specifications 175 troubleshoot 127 copy settings copy 45 correct port test, fax 136 custom-size paper Mac OS 37 print on 39 broadcast faxing send 51 buttons, control panel 12 C cameras insert memory cards 25 Cancel 13 cancel scheduled fax 51 capacity ADF 19 tray 173 cards sizes supported 171 tray supporting 173 cartridges. Index Symbols/Numerics (ADF) automatic document feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories installation 25 Printer Status Report...
User Guide
Page 246
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111 problems print 85 processor specifications 169 pulse dialing 63 Q quality, troubleshoot copy 129 scan 132 R radio interference reducing 228 regulatory information 184 radio, turn off 223 rear access panel clear jams 162 illustration 11 receive faxes auto answer mode...
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111 problems print 85 processor specifications 169 pulse dialing 63 Q quality, troubleshoot copy 129 scan 132 R radio interference reducing 228 regulatory information 184 radio, turn off 223 rear access panel clear jams 162 illustration 11 receive faxes auto answer mode...
User Guide
Page 247
... load media 20 locating 10 media sizes supported 170 paper guides illustration 10 troubleshoot feeding 126 turn on and off in driver 26 troubleshoot answering machines 145 copy 127 copy quality 129 embedded Web server 156 fax 134 fax dial tone test failed 138 fax hardware test failed 135 fax line test failed 139 fax phone cord connection test failed 136 fax phone cord type test failed 137 fax tests 134 fax wall jack test, failed 135 jams, paper 164 media not picked up from tray 126 memory cards 147 missing or incorrect information 84 multiple pages are picked 127 network configuration page...
... load media 20 locating 10 media sizes supported 170 paper guides illustration 10 troubleshoot feeding 126 turn on and off in driver 26 troubleshoot answering machines 145 copy 127 copy quality 129 embedded Web server 156 fax 134 fax dial tone test failed 138 fax hardware test failed 135 fax line test failed 139 fax phone cord connection test failed 136 fax phone cord type test failed 137 fax tests 134 fax wall jack test, failed 135 jams, paper 164 media not picked up from tray 126 memory cards 147 missing or incorrect information 84 multiple pages are picked 127 network configuration page...
