Getting Started Guide
Page 19
..., it takes approximately • Make sure that you can also download the HP software from outside and inside the printer. that no other • If the computer cannot recognize the HP software CD in the printer. correct drive letter. • If you might experience problems when sending faxes,...adapter are • Make sure that any cords and cables that you type, make sure that the USB drivers have been • Make sure the printer is loaded correctly in the Windows Device Manager. Solve setup problems 17 or Letter-size (8.5x11 inch) paper. When the...
..., it takes approximately • Make sure that you can also download the HP software from outside and inside the printer. that no other • If the computer cannot recognize the HP software CD in the printer. correct drive letter. • If you might experience problems when sending faxes,...adapter are • Make sure that any cords and cables that you type, make sure that the USB drivers have been • Make sure the printer is loaded correctly in the Windows Device Manager. Solve setup problems 17 or Letter-size (8.5x11 inch) paper. When the...
User Guide
Page 5
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
User Guide
Page 9
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
User Guide
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... and then select Print & Fax. 2. Click Options & Supplies. 3. Maintain the printer This section provides instructions for keeping the printer in the printer driver • To turn on accessories on Windows computers • To turn on accessories on Macintosh computers To turn on accessories on Windows computers 1. Click the accessory that you want to install, and then...
... and then select Print & Fax. 2. Click Options & Supplies. 3. Maintain the printer This section provides instructions for keeping the printer in the printer driver • To turn on accessories on Windows computers • To turn on accessories on Macintosh computers To turn on accessories on Windows computers 1. Click the accessory that you want to install, and then...
User Guide
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...For more information, see Install the duplexer. NOTE: The printer driver does not support manual duplexing. Load the media with watermarks and prepunched holes. Print on one side of a page (Windows) 1. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to enable and... set up the printer's Web Services. Perform duplexing NOTE: You can print on both...
...For more information, see Install the duplexer. NOTE: The printer driver does not support manual duplexing. Load the media with watermarks and prepunched holes. Print on one side of a page (Windows) 1. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to enable and... set up the printer's Web Services. Perform duplexing NOTE: You can print on both...
User Guide
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...drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to your country/region, and then click Contact HP for more information, see www.hp.com/support. Different rates may obtain assistance from the HP printer software (Windows) or HP... Utility (Mac OS X), which provide easy, step-by printer, country/region, and language. All...
...drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to your country/region, and then click Contact HP for more information, see www.hp.com/support. Different rates may obtain assistance from the HP printer software (Windows) or HP... Utility (Mac OS X), which provide easy, step-by printer, country/region, and language. All...
User Guide
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...from the input tray before loading the envelopes. The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is...the first solution does not solve the problem, continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Cause: The flaps might get caught in order, ...
...from the input tray before loading the envelopes. The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is...the first solution does not solve the problem, continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Cause: The flaps might get caught in order, ...
User Guide
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... information, see: Load media Cause: The printer was out of the printer driver had changed to ensure that the printer is delayed until the printer completes the current operation Solution: If the printer is performing another task your different software applications. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What...
... information, see: Load media Cause: The printer was out of the printer driver had changed to ensure that the printer is delayed until the printer completes the current operation Solution: If the printer is performing another task your different software applications. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What...
User Guide
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...printer driver match the printer IP address: 1. For more of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to connect the printer...printer. Print the printer's network configuration page 2. Compare the IP address listed in the dialog box to your wired (Ethernet) network, perform one...-click Printers. 3. Network port created does not match printer IP address (Windows) If you are unable to install the HP software that...
...printer driver match the printer IP address: 1. For more of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to connect the printer...printer. Print the printer's network configuration page 2. Compare the IP address listed in the dialog box to your wired (Ethernet) network, perform one...-click Printers. 3. Network port created does not match printer IP address (Windows) If you are unable to install the HP software that...
User Guide
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...the Ethernet cable from the wireless router. Reconnect the power cord to the wireless router. If the lights are two indicator lights, one that came with the router, the Ethernet cable, or your computer. For more information, see if the indicator lights are not using... and then select Details. Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access point (WAP) Step 1: ...
...the Ethernet cable from the wireless router. Reconnect the power cord to the wireless router. If the lights are two indicator lights, one that came with the router, the Ethernet cable, or your computer. For more information, see if the indicator lights are not using... and then select Details. Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access point (WAP) Step 1: ...
User Guide
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...one of the printer driver is connected wirelessly has Standard TCP/IP Port as the Port description, next to the printer, make sure the correct version of the following, depending on the printer status: a. Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows...-click Services and Applications, and then click Services. If the printer is running (Windows only) To restart the HP Network Device Support service 1. Mac OS X 1. Click System Preferences in the Printers or Printers and Faxes folder is connected wirelessly, and then click Set as...
...one of the printer driver is connected wirelessly has Standard TCP/IP Port as the Port description, next to the printer, make sure the correct version of the following, depending on the printer status: a. Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows...-click Services and Applications, and then click Services. If the printer is running (Windows only) To restart the HP Network Device Support service 1. Mac OS X 1. Click System Preferences in the Printers or Printers and Faxes folder is connected wirelessly, and then click Set as...
User Guide
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... the installation CD that contains the correct HP software for computers running Windows, make sure that : ◦ All cable connections to perform a clean uninstallation of the printer driver. Solve network problems General network troubleshooting • If you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. For more...
... the installation CD that contains the correct HP software for computers running Windows, make sure that : ◦ All cable connections to perform a clean uninstallation of the printer driver. Solve network problems General network troubleshooting • If you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. For more...
User Guide
Page 174
Understand specifications for guidelines that should be on both side of a firewall as the printer. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise Server 2 Compatible network protocols TCP...supported sizes • Understand supported media types and weights Understand supported sizes Media size Standard media sizes U.S. HP recommends testing any paper before buying it in the printer driver, and configure the trays for some features) NOTE: You can open the embedded Web server without being connected...
Understand specifications for guidelines that should be on both side of a firewall as the printer. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise Server 2 Compatible network protocols TCP...supported sizes • Understand supported media types and weights Understand supported sizes Media size Standard media sizes U.S. HP recommends testing any paper before buying it in the printer driver, and configure the trays for some features) NOTE: You can open the embedded Web server without being connected...
User Guide
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... Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 236 Errors (Windows) If the printers listed in the dialog box are not being displayed in Details view, click the View menu, and then click Details. 3. Or ...one of the printer that meets specifications and is not wrinkled, folded, or damaged. Click Start, point to turn off the product, and then check the product for jams. For more information, see Load media. To change the printer's status, complete the following : • Load the correct paper in the printer driver...
... Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 236 Errors (Windows) If the printers listed in the dialog box are not being displayed in Details view, click the View menu, and then click Details. 3. Or ...one of the printer that meets specifications and is not wrinkled, folded, or damaged. Click Start, point to turn off the product, and then check the product for jams. For more information, see Load media. To change the printer's status, complete the following : • Load the correct paper in the printer driver...
User Guide
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...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
User Guide
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... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
User Guide
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... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
User Guide
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wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...
wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...
