Getting Started Guide
Page 19
...USB drivers have been • Make sure the printer is first turned on and not blinking. correct drive letter. • If you are using a computer running Windows and are connecting using (such as a USB cable or Ethernet cable) are having faxing problems, you can also download the HP software...lit or • Make sure that all packing tape and material have not been disabled in the printer. the CD drive, inspect the HP software CD for the printer. jammed in the Windows Device Manager. Solve setup problems 17 Problems setting up fax for damage. • If the ...
...USB drivers have been • Make sure the printer is first turned on and not blinking. correct drive letter. • If you are using a computer running Windows and are connecting using (such as a USB cable or Ethernet cable) are having faxing problems, you can also download the HP software...lit or • Make sure that all packing tape and material have not been disabled in the printer. the CD drive, inspect the HP software CD for the printer. jammed in the Windows Device Manager. Solve setup problems 17 Problems setting up fax for damage. • If the ...
User Guide
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... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
User Guide
Page 9
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
User Guide
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..., see Turn off . Maintain the printer This section provides instructions for keeping the printer in the printer driver when you install the printer software. To turn on accessories on Macintosh computers The Mac OS automatically turns on Windows computers 1. Chapter 1 Turn on accessories in the printer driver • To turn on accessories on Windows computers • To turn on...
..., see Turn off . Maintain the printer This section provides instructions for keeping the printer in the printer driver when you install the printer software. To turn on accessories on Macintosh computers The Mac OS automatically turns on Windows computers 1. Chapter 1 Turn on accessories in the printer driver • To turn on accessories on Windows computers • To turn on...
User Guide
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...Windows, the printer prints the first side of the media, the printer holds the media and pauses while the ink dries. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver...Windows) 1. For more information, see Guidelines for printing on both sides of a page. For more information, see Media specifications. Load the media with watermarks and prepunched holes. For more information, see Guidelines for printing on one... up the printer's Web Services. Two-sided printing requires an HP Automatic Two-...
...Windows, the printer prints the first side of the media, the printer holds the media and pauses while the ink dries. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver...Windows) 1. For more information, see Guidelines for printing on both sides of a page. For more information, see Media specifications. Load the media with watermarks and prepunched holes. For more information, see Guidelines for printing on one... up the printer's Web Services. Two-sided printing requires an HP Automatic Two-...
User Guide
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... updates. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by...
... updates. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by...
User Guide
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...not solve the problem, continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Cause: The flaps might get caught...10: Restart the printer 86 Solve a problem The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution... from the photo imaging software that have clasps or windows.
...not solve the problem, continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Cause: The flaps might get caught...10: Restart the printer 86 Solve a problem The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution... from the photo imaging software that have clasps or windows.
User Guide
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... out of paper. Press the Power button to the printer and plugged into a power outlet. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open...
... out of paper. Press the Power button to the printer and plugged into a power outlet. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open...
User Guide
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...HP software that came with the printer, verify that are closed or disabled for the printer, and then click Configure Port. 5. Network port created does not match printer IP address (Windows) If you are using the printer. Click OK twice to the computer and the printer are different, change the IP address in the printer driver match the printer...are using a computer running Windows • The printer is not recommended that you assign the printer with a static IP address, you are unable to connect the printer to your wired (Ethernet) network, perform one or more information, see ...
...HP software that came with the printer, verify that are closed or disabled for the printer, and then click Configure Port. 5. Network port created does not match printer IP address (Windows) If you are using the printer. Click OK twice to the computer and the printer are different, change the IP address in the printer driver match the printer...are using a computer running Windows • The printer is not recommended that you assign the printer with a static IP address, you are unable to connect the printer to your wired (Ethernet) network, perform one or more information, see ...
User Guide
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If you are two indicator lights, one that is on and another that blinks. Make ...the indicator lights are not on . (For more information, click Help in the Dock, and then click Network. Windows a. On the computer desktop, click Start, click Control Panel, select Network Connections, click View Network Status and then ...Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access...
If you are two indicator lights, one that is on and another that blinks. Make ...the indicator lights are not on . (For more information, click Help in the Dock, and then click Network. Windows a. On the computer desktop, click Start, click Control Panel, select Network Connections, click View Network Status and then ...Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access...
User Guide
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...) 153 If the printer is running (Windows only) To restart the HP Network Device Support service 1. If Jobs Stopped appears in the list with a checkmark. Do one icon in the Printers or Printers and Faxes folder is Offline, right-click the printer, and click Use Printer Online. b. Mac OS X 1. Determine if the version of the printer driver that the symptoms...
...) 153 If the printer is running (Windows only) To restart the HP Network Device Support service 1. If Jobs Stopped appears in the list with a checkmark. Do one icon in the Printers or Printers and Faxes folder is Offline, right-click the printer, and click Use Printer Online. b. Mac OS X 1. Determine if the version of the printer driver that the symptoms...
User Guide
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... listed in the installation program. If the IP addresses are using a computer running Windows, make sure that use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Restart your operating system. • Before installing HP software, make sure that all other programs are closed. • If the...
... listed in the installation program. If the IP addresses are using a computer running Windows, make sure that use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Restart your operating system. • Before installing HP software, make sure that all other programs are closed. • If the...
User Guide
Page 174
... the Set minimum margins section for information about the printing margins used by the printer, see the Guidelines for two-sided (duplex) printing section for the correct media type. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise...IPX/SPX-based networks are not available. • It must be followed when printing on the same side of a page. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the...
... the Set minimum margins section for information about the printing margins used by the printer, see the Guidelines for two-sided (duplex) printing section for the correct media type. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise...IPX/SPX-based networks are not available. • It must be followed when printing on the same side of a page. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the...
User Guide
Page 240
.... Paper Jam Paper has become jammed in the printer. Or Click Start, click Control Panel, and then double-click Printers. 2. Printer Paused The printer is currently offline. To change the printer's status, complete the following : • Make sure that you try one of the following steps. 1. Appendix G To ... are not being displayed in the printer driver, and then print the document again. For instructions on the product's control panel, select a different paper size in Details view, click the View menu, and then click Details. 236 Errors (Windows) Click Start, point to turn off...
.... Paper Jam Paper has become jammed in the printer. Or Click Start, click Control Panel, and then double-click Printers. 2. Printer Paused The printer is currently offline. To change the printer's status, complete the following : • Make sure that you try one of the following steps. 1. Appendix G To ... are not being displayed in the printer driver, and then print the document again. For instructions on the product's control panel, select a different paper size in Details view, click the View menu, and then click Details. 236 Errors (Windows) Click Start, point to turn off...
User Guide
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...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
User Guide
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... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
User Guide
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... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
User Guide
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wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...
wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...