Getting Started Guide
Page 19
...2: Test fax setup" on and not blinking. or Letter-size (8.5x11 inch) paper. the CD drive, inspect the HP software CD for the printer. Note: If the printer is not set up properly for faxing, you might have completed setting up properly for faxing. For more help with plain..., white, unused A4- that the USB drivers have not been disabled in the printer. working properly. Problems installing the software • Before installing software, make sure that no other • If the ...
...2: Test fax setup" on and not blinking. or Letter-size (8.5x11 inch) paper. the CD drive, inspect the HP software CD for the printer. Note: If the printer is not set up properly for faxing, you might have completed setting up properly for faxing. For more help with plain..., white, unused A4- that the USB drivers have not been disabled in the printer. working properly. Problems installing the software • Before installing software, make sure that no other • If the ...
User Guide
Page 5
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended papers for photo printing...size media...24 Insert a memory card...25 Install the accessories (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the...
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended papers for photo printing...size media...24 Insert a memory card...25 Install the accessories (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the...
User Guide
Page 9
... see if the firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware...
... see if the firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware...
User Guide
Page 29
...contacts are facing the printer. 2. To install the duplexer ▲ Angle the duplexer to print or save your digital camera uses a memory card to store photos, you can insert the memory card into the corresponding memory card slot. Also, never insert more than one memory card at a ...time as this can print on both sides (duplexing). CAUTION: Attempting to remove a memory card while it clicks. For more than one memory card in the printer driver Install the duplexer You can also damage files on ...
...contacts are facing the printer. 2. To install the duplexer ▲ Angle the duplexer to print or save your digital camera uses a memory card to store photos, you can insert the memory card into the corresponding memory card slot. Also, never insert more than one memory card at a ...time as this can print on both sides (duplexing). CAUTION: Attempting to remove a memory card while it clicks. For more than one memory card in the printer driver Install the duplexer You can also damage files on ...
User Guide
Page 30
... glass • Clean the exterior • Clean the automatic document feeder (ADF) Clean the scanner glass NOTE: Dust or dirt on all accessories in the printer driver when you want to install, and then click OK. Click Start, point to a certain page size. Lift the scanner lid. 26 Get started Click the...
... glass • Clean the exterior • Clean the automatic document feeder (ADF) Clean the scanner glass NOTE: Dust or dirt on all accessories in the printer driver when you want to install, and then click OK. Click Start, point to a certain page size. Lift the scanner lid. 26 Get started Click the...
User Guide
Page 40
...need to reformat existing documents to print the selected photos. or a. When prompted, do not apply; If not, set the size in the printer driver. Use only custom-size paper that came with your camera, the camera might identify page layout, number of copies, rotation, and other print settings...editing options. • Touch the up and down arrows to specify the number of copies you print camera-selected photos, the printer's print settings do one of the following options. • Touch Add More to select and edit more information, see if your application supports custom-size ...
...need to reformat existing documents to print the selected photos. or a. When prompted, do not apply; If not, set the size in the printer driver. Use only custom-size paper that came with your camera, the camera might identify page layout, number of copies, rotation, and other print settings...editing options. • Touch the up and down arrows to specify the number of copies you print camera-selected photos, the printer's print settings do one of the following options. • Touch Add More to select and edit more information, see if your application supports custom-size ...
User Guide
Page 43
... using the duplexer. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides (duplexing) 39 Print on both sides of a page (Windows) 1. Follow the instructions on the... can print on one side of supported custom-sized media by first printing only the odd pages, flipping the pages over and feeding it before printing is printed. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to enable and set up the printer's Web Services. ...
... using the duplexer. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides (duplexing) 39 Print on both sides of a page (Windows) 1. Follow the instructions on the... can print on one side of supported custom-sized media by first printing only the odd pages, flipping the pages over and feeding it before printing is printed. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to enable and set up the printer's Web Services. ...
User Guide
Page 44
.... Change any other settings, and then click OK. 5. If the Two-Sided option is not available, verify that you are using the correct printer and page size in the printer driver. On the File menu, click Print. 5. Select the option to change binding options. With a document open, click Print on the File menu...
.... Change any other settings, and then click OK. 5. If the Two-Sided option is not available, verify that you are using the correct printer and page size in the printer driver. On the File menu, click Print. 5. Select the option to change binding options. With a document open, click Print on the File menu...
User Guide
Page 82
...; Solve wireless problems (some models only) • Configure your problem, try using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following support services to obtain...
...; Solve wireless problems (some models only) • Configure your problem, try using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following support services to obtain...
User Guide
Page 83
Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by printer, country/region, and language. The HPLIP Web site does not provide support for mobile phones. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online...
Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by printer, country/region, and language. The HPLIP Web site does not provide support for mobile phones. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online...
User Guide
Page 88
...ink cartridges are not low on ink. For more information, see Print. Check the HP software settings Print speed is slower when you might have colored paper loaded in the printer driver. For more information, see Electrical requirements. For more information, see Check the estimated ink... levels. 84 Solve a problem Check the ink cartridge levels If a cartridge is completely out of ink, the printer may slow down unexpectedly Check ...
...ink cartridges are not low on ink. For more information, see Print. Check the HP software settings Print speed is slower when you might have colored paper loaded in the printer driver. For more information, see Electrical requirements. For more information, see Check the estimated ink... levels. 84 Solve a problem Check the ink cartridge levels If a cartridge is completely out of ink, the printer may slow down unexpectedly Check ...
User Guide
Page 89
... effects of these printing problems: • Envelopes print incorrectly • Borderless printing • The printer is not picked up from the source of the printer. Move the printer away from the input tray Envelopes print incorrectly Try the following solutions to the image below. Solutions ... USB cable that is less than 3 meters (9.8 feet) long to print • The printer prints meaningless characters • Page order • The margins are listed in the printer driver. Check the margin settings Make sure the margin settings for the document do not exceed the printable...
... effects of these printing problems: • Envelopes print incorrectly • Borderless printing • The printer is not picked up from the source of the printer. Move the printer away from the input tray Envelopes print incorrectly Try the following solutions to the image below. Solutions ... USB cable that is less than 3 meters (9.8 feet) long to print • The printer prints meaningless characters • Page order • The margins are listed in the printer driver. Check the margin settings Make sure the margin settings for the document do not exceed the printable...
User Guide
Page 90
...with the most likely solution first. Cause: The flaps might get caught in order, with the printer. Cause: Printing a borderless image from a non-HP software application produced unexpected results. Solution 3: Tuck the flaps to avoid paper jams Solution: To...envelope was loaded incorrectly. The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the printer completes the current operation •...
...with the most likely solution first. Cause: The flaps might get caught in order, with the printer. Cause: Printing a borderless image from a non-HP software application produced unexpected results. Solution 3: Tuck the flaps to avoid paper jams Solution: To...envelope was loaded incorrectly. The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the printer completes the current operation •...
User Guide
Page 91
.... For more information, see: Load media Cause: The printer was not the selected printer. If this did not solve the issue, try the next solution. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. •... Mac OS: Open System Preferences, and then click Print & Fax. Solution 5: Wait until the printer completes the current task. TIP: ...
.... For more information, see: Load media Cause: The printer was not the selected printer. If this did not solve the issue, try the next solution. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. •... Mac OS: Open System Preferences, and then click Print & Fax. Solution 5: Wait until the printer completes the current task. TIP: ...
User Guide
Page 152
...one or more information, see Understand the network configuration page. NOTE: After correcting any of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP...Ports tab. 4. If the IP addresses are using the printer. Click OK twice to match the address on the network configuration page. Compare the IP address listed in the printer driver match the printer IP address: 1. Though it matches the IP address ...
...one or more information, see Understand the network configuration page. NOTE: After correcting any of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP...Ports tab. 4. If the IP addresses are using the printer. Click OK twice to match the address on the network configuration page. Compare the IP address listed in the printer driver match the printer IP address: 1. Though it matches the IP address ...
User Guide
Page 154
...the documentation that blinks. c. If Built-in Ethernet does not appear in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to the..., select Network Connections, click View Network Status and then clickTasks. Leave the network dialog box open while you are two indicator lights, one that is on , try reconnecting the Ethernet cable to the wireless router. Windows a. b. If your wireless computer could be a problem...
...the documentation that blinks. c. If Built-in Ethernet does not appear in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to the..., select Network Connections, click View Network Status and then clickTasks. Leave the network dialog box open while you are two indicator lights, one that is on , try reconnecting the Ethernet cable to the wireless router. Windows a. b. If your wireless computer could be a problem...
User Guide
Page 157
... wirelessly, and then click Set as the default printer driver (Windows only) If you have difficulties printing or connecting to the next section for the version of the printer driver that is more than one of the printer is connected wirelessly has Standard TCP/IP Port as...Start, select Settings, and then click Printers or Printers and Faxes. - Step 6: Make sure the HP Network Devices Support service is Paused, right-click the printer, and click Resume Printing. 4. If the printer is running (Windows only) To restart the HP Network Device Support service 1. Solve wireless ...
... wirelessly, and then click Set as the default printer driver (Windows only) If you have difficulties printing or connecting to the next section for the version of the printer driver that is more than one of the printer is connected wirelessly has Standard TCP/IP Port as...Start, select Settings, and then click Printers or Printers and Faxes. - Step 6: Make sure the HP Network Devices Support service is Paused, right-click the printer, and click Resume Printing. 4. If the printer is running (Windows only) To restart the HP Network Device Support service 1. Solve wireless ...
User Guide
Page 163
... Verify installation preliminaries • Make sure to save the settings and close the dialog boxes. You can download the printer driver from the HP Web site (www.hp.com/support). For more information, see Understand the network configuration page. • If you are using a computer running...network troubleshooting • If you are unable to install the HP software, verify that: ◦ All cable connections to perform a clean uninstallation of the printer driver. • In the Windows Device Manager, make sure that the USB drivers have not been disabled. • If you are using...
... Verify installation preliminaries • Make sure to save the settings and close the dialog boxes. You can download the printer driver from the HP Web site (www.hp.com/support). For more information, see Understand the network configuration page. • If you are using a computer running...network troubleshooting • If you are unable to install the HP software, verify that: ◦ All cable connections to perform a clean uninstallation of the printer driver. • In the Windows Device Manager, make sure that the USB drivers have not been disabled. • If you are using...
User Guide
Page 174
... (required for some features) NOTE: You can open the embedded Web server without being connected to a computer with your media. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the... printer. Media specifications Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct...
... (required for some features) NOTE: You can open the embedded Web server without being connected to a computer with your media. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the... printer. Media specifications Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct...
User Guide
Page 239
...solution first. Dry the electrical contracts with the nozzle plate facing up. 3. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in order to stop moving before proceeding. 3. To solve this problem, try the next solution....swab should be only slightly damp. 4. Clean the ink cartridge contacts. For more information, see HP supplies and accessories. Slide the ink cartridge into place and is resolved. • Solution 1: Turn the printer off and on • Solution 2: Install the ink cartridges correctly • Solution 3: Clean...
...solution first. Dry the electrical contracts with the nozzle plate facing up. 3. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in order to stop moving before proceeding. 3. To solve this problem, try the next solution....swab should be only slightly damp. 4. Clean the ink cartridge contacts. For more information, see HP supplies and accessories. Slide the ink cartridge into place and is resolved. • Solution 1: Turn the printer off and on • Solution 2: Install the ink cartridges correctly • Solution 3: Clean...