Getting Started Guide
Page 19
... seconds to check the status of the printer. jammed in the Windows Device Manager. When the printer is available on , it takes approximately • Make sure that the USB drivers have when setting up properly for faxing. the CD drive, inspect the HP software CD for faxing. Perform this test... not recognize the path to the CD drive that you type, make sure that you can also download the HP software from outside and inside the printer. If you might have completed setting up fax This section contains information about solving problems you need more information,...
... seconds to check the status of the printer. jammed in the Windows Device Manager. When the printer is available on , it takes approximately • Make sure that the USB drivers have when setting up properly for faxing. the CD drive, inspect the HP software CD for faxing. Perform this test... not recognize the path to the CD drive that you type, make sure that you can also download the HP software from outside and inside the printer. If you might have completed setting up fax This section contains information about solving problems you need more information,...
User Guide
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... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
User Guide
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... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
User Guide
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... accessories in top working condition. Click the Driver tab. 4. To turn on accessories on Windows computers 1. Open the System Preferences and then select Print & Fax. 2. Maintain the printer This section provides instructions for keeping the printer in the printer driver when you install the printer software. Turn the printer off the printer. 2. Click Start, point to a certain page size...
... accessories in top working condition. Click the Driver tab. 4. To turn on accessories on Windows computers 1. Open the System Preferences and then select Print & Fax. 2. Maintain the printer This section provides instructions for keeping the printer in the printer driver when you install the printer software. Turn the printer off the printer. 2. Click Start, point to a certain page size...
User Guide
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...over , and then printing only the even pages. NOTE: The printer driver does not support manual duplexing. Jams might occur with watermarks and prepunched holes. Load the... appropriate media. Follow the instructions on one side of the media, the printer holds the media and pauses while the ink dries. Print on both ... Print on both sides of a page (Windows) 1. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to enable and set up the printer's Web Services. For more information, see Guidelines...
...over , and then printing only the even pages. NOTE: The printer driver does not support manual duplexing. Jams might occur with watermarks and prepunched holes. Load the... appropriate media. Follow the instructions on one side of the media, the printer holds the media and pauses while the ink dries. Print on both ... Print on both sides of a page (Windows) 1. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to enable and set up the printer's Web Services. For more information, see Guidelines...
User Guide
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...drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to the HP Web site at www.hp.com/ support. HP support by phone The phone support numbers and associated costs listed here are those in front of the computer and the printer.... Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools . ...
...drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to the HP Web site at www.hp.com/ support. HP support by phone The phone support numbers and associated costs listed here are those in front of the computer and the printer.... Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools . ...
User Guide
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... from the input tray before loading the envelopes. The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is...have clasps or windows. Chapter 8 Make sure that you remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application ...
... from the input tray before loading the envelopes. The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is...have clasps or windows. Chapter 8 Make sure that you remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application ...
User Guide
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Make sure the power cord is turned off . Cause: The printer was turned off . Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences...
Make sure the power cord is turned off . Cause: The printer was turned off . Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences...
User Guide
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...to install the HP software that came with a personal firewall) by doing so. Select the TCP/IP port for computers running Windows • The printer is installed ...on the network configuration page. 6. Click OK twice to your wired (Ethernet) network, perform one or more information,...printer driver match the printer IP address: 1. NOTE: After correcting any of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows...
...to install the HP software that came with a personal firewall) by doing so. Select the TCP/IP port for computers running Windows • The printer is installed ...on the network configuration page. 6. Click OK twice to your wired (Ethernet) network, perform one or more information,...printer driver match the printer IP address: 1. NOTE: After correcting any of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows...
User Guide
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...following steps can help you are two indicator lights, one that blinks. Reconnect the power cord to the computer and the router. If the Ethernet connection is working correctly, Built-in Ethernet appears in the window. Windows a. Usually there are not using a unique network ... wireless router. Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access point (WAP) ...
...following steps can help you are two indicator lights, one that blinks. Reconnect the power cord to the computer and the router. If the Ethernet connection is working correctly, Built-in Ethernet appears in the window. Windows a. Usually there are not using a unique network ... wireless router. Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access point (WAP) ...
User Guide
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..., click Start, select Settings, and then click Printers or Printers and Faxes. - Step 6: Make sure the HP Network Devices Support service is Offline, right-click the printer, and click Use Printer Online. On the computer desktop, right-click My...printer driver is connected wirelessly: a. NOTE: If there is more than one of the printer driver in the Printers or Printers and Faxes folder is set as Default Printer. Right-click the printer icon for additional troubleshooting help. If the printer is connected wirelessly, and then click Set as the default printer driver (Windows...
..., click Start, select Settings, and then click Printers or Printers and Faxes. - Step 6: Make sure the HP Network Devices Support service is Offline, right-click the printer, and click Use Printer Online. On the computer desktop, right-click My...printer driver is connected wirelessly: a. NOTE: If there is more than one of the printer driver in the Printers or Printers and Faxes folder is set as Default Printer. Right-click the printer icon for additional troubleshooting help. If the printer is connected wirelessly, and then click Set as the default printer driver (Windows...
User Guide
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... page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - • In the Windows Device Manager, make sure that use the installation CD that contains the correct HP software for your computer, and reinstall the...
... page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - • In the Windows Device Manager, make sure that use the installation CD that contains the correct HP software for your computer, and reinstall the...
User Guide
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...the embedded Web server without being connected to the Internet. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the printer. Letter (216 x 279 mm; 8.5 x 11 ...8226; A network connection (you cannot use the embedded Web server connected directly to a computer with your media. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise Server 2 Compatible network protocols TCP/IP Network management Embedded...
...the embedded Web server without being connected to the Internet. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the printer. Letter (216 x 279 mm; 8.5 x 11 ...8226; A network connection (you cannot use the embedded Web server connected directly to a computer with your media. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise Server 2 Compatible network protocols TCP/IP Network management Embedded...
User Guide
Page 240
...paper size in the printer driver, and then print the document again. Printer Offline The printer is empty. Or Click Start, click Control Panel, and then double-click Printers. 2. If the printer is blocking the ink cartridge cradle (the part of the printer that meets specifications and... try to clear the jam, check the following : • Load the correct paper in the printer, and then press OK. Before you try one of paper The default tray is currently offline. For more information about how to avoid jams, see... view, click the View menu, and then click Details. 236 Errors (Windows)
...paper size in the printer driver, and then print the document again. Printer Offline The printer is empty. Or Click Start, click Control Panel, and then double-click Printers. 2. If the printer is blocking the ink cartridge cradle (the part of the printer that meets specifications and... try to clear the jam, check the following : • Load the correct paper in the printer, and then press OK. Before you try one of paper The default tray is currently offline. For more information about how to avoid jams, see... view, click the View menu, and then click Details. 236 Errors (Windows)
User Guide
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...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
User Guide
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... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
User Guide
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... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
User Guide
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wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...
wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...