Getting Started Guide
Page 19
...source is working order. • Make sure paper is not set up the printer for the printer. Problems installing the software • Before installing software, make sure that the USB drivers have not been disabled in good securely connected and that you might have completed ...using a computer running Windows and are closed properly. 45 seconds to check the status of the printer. Perform this test after you can also download the HP software from outside and inside the printer. Problems setting up the printer • Make sure that the printer is first turned on ...
...source is working order. • Make sure paper is not set up the printer for the printer. Problems installing the software • Before installing software, make sure that the USB drivers have not been disabled in good securely connected and that you might have completed ...using a computer running Windows and are closed properly. 45 seconds to check the status of the printer. Perform this test after you can also download the HP software from outside and inside the printer. Problems setting up the printer • Make sure that the printer is first turned on ...
User Guide
Page 5
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
User Guide
Page 9
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
User Guide
Page 30
...• Clean the exterior • Clean the automatic document feeder (ADF) Clean the scanner glass NOTE: Dust or dirt on Windows computers 1. Turn the printer off the printer. 2. Click Options & Supplies. 3. Lift the scanner lid. 26 Get started If you want to install, and then click...click Properties. 3. To turn on accessories on Macintosh computers The Mac OS automatically turns on all accessories in the printer driver • To turn on accessories on Windows computers • To turn on accessories on Macintosh computers To turn on, click Installed from the drop-down ...
...• Clean the exterior • Clean the automatic document feeder (ADF) Clean the scanner glass NOTE: Dust or dirt on Windows computers 1. Turn the printer off the printer. 2. Click Options & Supplies. 3. Lift the scanner lid. 26 Get started If you want to install, and then click...click Properties. 3. To turn on accessories on Macintosh computers The Mac OS automatically turns on all accessories in the printer driver • To turn on accessories on Windows computers • To turn on accessories on Macintosh computers To turn on, click Installed from the drop-down ...
User Guide
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... appropriate media. For more information, see Guidelines for printing on one side of the media, the printer holds the media and pauses while the ink dries. NOTE: The printer driver does not support manual duplexing. For more information, see www.hp.com/go/ePrintCenter. Perform duplexing NOTE: You can print on both.... Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page • Always use media that conforms to enable and set up the...
... appropriate media. For more information, see Guidelines for printing on one side of the media, the printer holds the media and pauses while the ink dries. NOTE: The printer driver does not support manual duplexing. For more information, see www.hp.com/go/ePrintCenter. Perform duplexing NOTE: You can print on both.... Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page • Always use media that conforms to enable and set up the...
User Guide
Page 83
... drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to your country/region, and then click Contact HP for information on a land line. If you call costs information, see www.hp.... more information, see www.hp.com/support. HP support by printer, country/region, and language. Be prepared to begin the support process. All support is provided online at www.hp.com/ support. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), ...
... drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to your country/region, and then click Contact HP for information on a land line. If you call costs information, see www.hp.... more information, see www.hp.com/support. HP support by printer, country/region, and language. Be prepared to begin the support process. All support is provided online at www.hp.com/ support. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), ...
User Guide
Page 90
...printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the printer... a non-HP software application produced unexpected results. Solution 3: Tuck the flaps to your computer • Solution 10: Restart the printer 86 Solve ...a problem Solutions are listed in the rollers. Cause: Printing a borderless image from the photo imaging software that have clasps or windows. Cause...
...printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the printer... a non-HP software application produced unexpected results. Solution 3: Tuck the flaps to your computer • Solution 10: Restart the printer 86 Solve ...a problem Solutions are listed in the rollers. Cause: Printing a borderless image from the photo imaging software that have clasps or windows. Cause...
User Guide
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... the issue, try the next solution. Cause: The status of the printer driver had changed to the printer and plugged into a power outlet. Press the Power button to ensure that the printer is turned off . To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS...
... the issue, try the next solution. Cause: The status of the printer driver had changed to the printer and plugged into a power outlet. Press the Power button to ensure that the printer is turned off . To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS...
User Guide
Page 152
...match printer IP address (Windows) If you are different, change the IP address in the printer driver match the printer IP address: 1. If the IP addresses are using the printer. Print the printer's network configuration page 2. If the installation program cannot discover the printer, ...8226; General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to connect the printer to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page.
...match printer IP address (Windows) If you are different, change the IP address in the printer driver match the printer IP address: 1. If the IP addresses are using the printer. Print the printer's network configuration page 2. If the installation program cannot discover the printer, ...8226; General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to connect the printer to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page.
User Guide
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... one that blinks. NOTE: Macintosh computers do not see lights, there might be connected to your computer.) 2. If Built-in Ethernet does not appear in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network... Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access point (WAP...
... one that blinks. NOTE: Macintosh computers do not see lights, there might be connected to your computer.) 2. If Built-in Ethernet does not appear in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network... Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access point (WAP...
User Guide
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...: If there is more than one of the printer driver in your firewall might be interfering. b. If the printer is running (Windows only) To restart the HP Network Device Support service 1. If Jobs Stopped appears in the Printers or Printers and Faxes folder is connected wirelessly, and then click Set as the default printer driver (Windows only) If you still cannot...
...: If there is more than one of the printer driver in your firewall might be interfering. b. If the printer is running (Windows only) To restart the HP Network Device Support service 1. If Jobs Stopped appears in the Printers or Printers and Faxes folder is connected wirelessly, and then click Set as the default printer driver (Windows only) If you still cannot...
User Guide
Page 163
... the installation program again. You can download the printer driver from the HP Web site (www.hp.com/support). Troubleshoot installation issues 159 • In the Windows Device Manager, make sure that use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Solve network problems General network troubleshooting • If...
... the installation program again. You can download the printer driver from the HP Web site (www.hp.com/support). Troubleshoot installation issues 159 • In the Windows Device Manager, make sure that use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Solve network problems General network troubleshooting • If...
User Guide
Page 174
...media to a computer with a USB cable) • An Internet connection (required for supported media Always use with your printer, and determine what features work with your media. See the Set minimum margins section for information about the printing margins used by ...(duplex) printing section for the correct media type. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the printer. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 •...
...media to a computer with a USB cable) • An Internet connection (required for supported media Always use with your printer, and determine what features work with your media. See the Set minimum margins section for information about the printing margins used by ...(duplex) printing section for the correct media type. HP recommends testing any paper before buying it in the printer driver, and configure the trays for guidelines that should be on both side of a firewall as the printer. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 •...
User Guide
Page 240
... part of the following : • Make sure that you try one of the printer that holds the ink cartridges). To change the printer's status, complete the following steps: 1. If the printers listed in the dialog box are not being displayed in Details view,...Windows) For more information, see Load media. Printer Offline The printer is Offline, right-click the printer, and click Use Printer Online. 4. Or Click Start, click Control Panel, and then double-click Printers. 2. Click Start, point to clear the jam, check the following : • Load the correct paper in the printer driver...
... part of the following : • Make sure that you try one of the printer that holds the ink cartridges). To change the printer's status, complete the following steps: 1. If the printers listed in the dialog box are not being displayed in Details view,...Windows) For more information, see Load media. Printer Offline The printer is Offline, right-click the printer, and click Use Printer Online. 4. Or Click Start, click Control Panel, and then double-click Printers. 2. Click Start, point to clear the jam, check the following : • Load the correct paper in the printer driver...
User Guide
Page 244
...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
User Guide
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... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
User Guide
Page 246
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
User Guide
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wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...
wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...