Getting Started Guide
Page 19
... that you can also download the HP software from outside and inside the printer. or Letter-size (8.5x11 inch) paper. that no other • If the computer cannot recognize the HP software CD in good securely connected and that the USB drivers have completed setting up properly for ...faxing. correct drive letter. • If you type, make sure that the power source is not set up the printer. jammed in the Windows Device Manager. Note: If the printer is...
... that you can also download the HP software from outside and inside the printer. or Letter-size (8.5x11 inch) paper. that no other • If the computer cannot recognize the HP software CD in good securely connected and that the USB drivers have completed setting up properly for ...faxing. correct drive letter. • If you type, make sure that the power source is not set up the printer. jammed in the Windows Device Manager. Note: If the printer is...
User Guide
Page 5
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
... panel...12 Overview of buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 15 Finding the printer model number 15 HP Digital Solutions...15 Select print media...16 Recommended papers for printing and copying 16 Recommended ... (some models only 25 Install the duplexer...25 Turn on accessories in the printer driver 26 To turn on accessories on Windows computers 26 To turn on accessories on Macintosh computers 26 Maintain the printer...26 Clean the scanner glass...26 Clean the exterior ...27 Clean the automatic ...
User Guide
Page 9
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
... firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...153 Step 7: Add hardware addresses to a wireless access point...
User Guide
Page 30
...Start, click Control Panel, and then double-click Printers. 2. Open the System Preferences and then select Print & Fax. 2. Maintain the printer This section provides instructions for keeping the printer in the printer driver when you want to turn on Windows computers 1. To clean the scanner glass 1. ... backing, or scanner frame can slow down menu, and then click OK. Click the Driver tab. 4. Chapter 1 Turn on accessories in the printer driver • To turn on accessories on Windows computers • To turn on accessories on Macintosh computers To turn on accessories on ,...
...Start, click Control Panel, and then double-click Printers. 2. Open the System Preferences and then select Print & Fax. 2. Maintain the printer This section provides instructions for keeping the printer in the printer driver when you want to turn on Windows computers 1. To clean the scanner glass 1. ... backing, or scanner frame can slow down menu, and then click OK. Click the Driver tab. 4. Chapter 1 Turn on accessories in the printer driver • To turn on accessories on Windows computers • To turn on accessories on Macintosh computers To turn on accessories on ,...
User Guide
Page 43
... • Always use media that conforms to enable and set up the printer's Web Services. For more information, see Media specifications. For more information, see Guidelines for printing on one side of a page (Windows) 1. This section contains the following topics: • Guidelines for printing.... Load the appropriate media. For more information, see www.hp.com/go/ePrintCenter. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides of a page...
... • Always use media that conforms to enable and set up the printer's Web Services. For more information, see Media specifications. For more information, see Guidelines for printing on one side of a page (Windows) 1. This section contains the following topics: • Guidelines for printing.... Load the appropriate media. For more information, see www.hp.com/go/ePrintCenter. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides of a page...
User Guide
Page 83
...offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac ...OS X), which provide easy, step-by printer, country/region, and language. Obtain electronic support To find support and warranty information, go...
...offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac ...OS X), which provide easy, step-by printer, country/region, and language. Obtain electronic support To find support and warranty information, go...
User Guide
Page 90
... non-HP software ...printer to your computer • Solution 10: Restart the printer 86 Solve a problem Solutions are listed in order, with the printer. Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver... status • Solution 5: Wait until the issue is not responding or nothing happens when I try the next solution. The printer is resolved. • Solution 1: Turn on the printer...printer completes the current operation • Solution...
... non-HP software ...printer to your computer • Solution 10: Restart the printer 86 Solve a problem Solutions are listed in order, with the printer. Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver... status • Solution 5: Wait until the issue is not responding or nothing happens when I try the next solution. The printer is resolved. • Solution 1: Turn on the printer...printer completes the current operation • Solution...
User Guide
Page 91
... the input tray. Cause: The status of paper. Make sure the power cord is turned off . To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. If this did not solve the issue...
... the input tray. Cause: The status of paper. Make sure the power cord is turned off . To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. If this did not solve the issue...
User Guide
Page 152
...troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP software that came with a personal firewall) by...the TCP/IP port for computers running Windows • The printer is not recommended that the network ports created in the printer driver match the printer IP address: 1. Though it matches...Click Start, click Control Panel, and then double-click Printers. 3. Click OK twice to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page....
...troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP software that came with a personal firewall) by...the TCP/IP port for computers running Windows • The printer is not recommended that the network ports created in the printer driver match the printer IP address: 1. Though it matches...Click Start, click Control Panel, and then double-click Printers. 3. Click OK twice to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page....
User Guide
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...8226; Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to ...a wireless access point (WAP) Step 1: Make sure your computer is connected to your network. NOTE: Macintosh computers do not see if the indicator lights are two indicator lights, one...
...8226; Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to ...a wireless access point (WAP) Step 1: Make sure your computer is connected to your network. NOTE: Macintosh computers do not see if the indicator lights are two indicator lights, one...
User Guide
Page 157
... default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Or Click Start, click Control Panel, and then double-click Printers. 2. Select the printer, and then click Print Queue. 3. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. NOTE: If there is more than one of...
... default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Or Click Start, click Control Panel, and then double-click Printers. 2. Select the printer, and then click Print Queue. 3. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. NOTE: If there is more than one of...
User Guide
Page 163
... in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - You can download the printer driver from the HP Web site (www.hp.com/support). Restart your operating system. • Before installing HP software, make sure that all other programs are using a computer running Windows. ◦...
... in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - You can download the printer driver from the HP Web site (www.hp.com/support). Restart your operating system. • Before installing HP software, make sure that all other programs are using a computer running Windows. ◦...
User Guide
Page 174
... An Internet connection (required for guidelines that should be on both side of a firewall as the printer. HP recommends testing any paper before buying it in the printer driver, and configure the trays for supported media Always use the correct media-type setting in large quantities....Understand supported media types and weights tables to determine the correct media to use with your printer, and determine what features work with your media. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise ...
... An Internet connection (required for guidelines that should be on both side of a firewall as the printer. HP recommends testing any paper before buying it in the printer driver, and configure the trays for supported media Always use the correct media-type setting in large quantities....Understand supported media types and weights tables to determine the correct media to use with your printer, and determine what features work with your media. Appendix A • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise ...
User Guide
Page 240
... has become jammed in the printer driver, and then print the document again. For more information, see Media specifications. • Make sure that the printer is empty. Click Start,...view, click the View menu, and then click Details. 236 Errors (Windows) Try using the printer again. To change the printer's status, complete the following steps: 1. For instructions on the product's ...printer. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Appendix G To solve this problem, try to clear the jam, check the following: • Make sure that you try one...
... has become jammed in the printer driver, and then print the document again. For more information, see Media specifications. • Make sure that the printer is empty. Click Start,...view, click the View menu, and then click Details. 236 Errors (Windows) Try using the printer again. To change the printer's status, complete the following steps: 1. For instructions on the product's ...printer. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Appendix G To solve this problem, try to clear the jam, check the following: • Make sure that you try one...
User Guide
Page 244
...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
...head 111 header, fax 61 Help 14 Hewlett-Packard Company notices 3 HP software uninstall from Mac OS X 229 uninstall from Windows 228 HP Utility (Mac OS X) opening 230 humidity specifications 177 I ink low ... phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test, fax... Print photos 34 print settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112...
User Guide
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... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
... 112 quality, troubleshoot 96, 100, 103, 106 reversed page order 90 slow 84 troubleshoot 84 troubleshooting 85 vertical streaks 107 Print borderless Mac OS 38 Windows 38 Print brochures print 33 print driver accessories settings 26 warranty 166 Print envelope 33 Print envelopes Mac OS 34 Print photos Mac OS 34...
User Guide
Page 246
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
... panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26 warranty 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111...111 reprint faxes from memory 53 right navigation 13 rings to answer 62 S save faxes in memory 53 scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130 Scan screen 13 ...
User Guide
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wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...
wired network 148 wireless problems 149 TWAIN unable to activate source 132 two-sided printing 39 U uninstall HP software Mac OS X 229 Windows 228 unwanted fax mode 56 USB connection port, locating 10, 11 specifications 168 V vertical stripes on copies, troubleshoot...) 219 voltage specifications 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless communication advanced wireless troubleshooting 149 basic wireless troubleshooting 149 radio, turn off 223 reducing interference 228 regulatory information...