Getting Started Guide
Page 3
...the cartridge after you install the software). 8. There are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/inkusage. For more information see the user guide (......23 Safety Information Always follow basic safety precautions when using this printer to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all instructions in the documentation that comes with the printer. Contents 1 Refer servicing to reduce risk of different ways,...
...the cartridge after you install the software). 8. There are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/inkusage. For more information see the user guide (......23 Safety Information Always follow basic safety precautions when using this printer to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all instructions in the documentation that comes with the printer. Contents 1 Refer servicing to reduce risk of different ways,...
Getting Started Guide
Page 19
... that you can also download the HP software from outside and inside the printer. Note: If the printer is first turned on page 8. When the printer is not set up properly for the printer. working properly. blinking. • Make sure that the power cord and power adapter are • Make sure that any cords and cables that all latches...
... that you can also download the HP software from outside and inside the printer. Note: If the printer is first turned on page 8. When the printer is not set up properly for the printer. working properly. blinking. • Make sure that the power cord and power adapter are • Make sure that any cords and cables that all latches...
User Guide
Page 10
......165 Hewlett-Packard limited warranty statement 166 Ink cartridge warranty information 167 Printer specifications...168 Physical specifications...168 Printer features and capacities 168 Processor and memory specifications 169 System requirements...169...HP Web site specifications 177 Operating environment...177 Electrical requirements...177 Acoustic emission specification 177 Memory card specifications 178 Regulatory information...179 FCC statement...180 Notice to users in Korea 180 VCCI (Class B) compliance statement for users in Japan 180 Notice to users in Japan about the power cord...
......165 Hewlett-Packard limited warranty statement 166 Ink cartridge warranty information 167 Printer specifications...168 Physical specifications...168 Printer features and capacities 168 Processor and memory specifications 169 System requirements...169...HP Web site specifications 177 Operating environment...177 Electrical requirements...177 Acoustic emission specification 177 Memory card specifications 178 Regulatory information...179 FCC statement...180 Notice to users in Korea 180 VCCI (Class B) compliance statement for users in Japan 180 Notice to users in Japan about the power cord...
User Guide
Page 31
... the scanner. 4. CAUTION: Do not spray the glass cleaner directly on the printer. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the power and unplug the power cord from the printer control panel. The exterior of which can damage the scanner glass. Avoid cleaners ...that has been sprayed with a dry, soft, lint-free cloth. Before cleaning the printer, turn on the glass. Lift the ...
... the scanner. 4. CAUTION: Do not spray the glass cleaner directly on the printer. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the power and unplug the power cord from the printer control panel. The exterior of which can damage the scanner glass. Avoid cleaners ...that has been sprayed with a dry, soft, lint-free cloth. Before cleaning the printer, turn on the glass. Lift the ...
User Guide
Page 33
...clean the plastic strip inside the automatic document feeder Use these instructions to reset the date and time when you plug the power cord back in. 2. Turn off the printer. You might be erased. Continue lifting the automatic document feeder cover to release the catch. 3. Lift the cover of the... feeder until it stops, and then gently pry the cover to the vertical position. For more information, see Turn off the printer and unplug the power cord. NOTE: Depending how long the printer is unplugged, the date and time might need to clean the plastic strip inside the ADF. 1.
...clean the plastic strip inside the automatic document feeder Use these instructions to reset the date and time when you plug the power cord back in. 2. Turn off the printer. You might be erased. Continue lifting the automatic document feeder cover to release the catch. 3. Lift the cover of the... feeder until it stops, and then gently pry the cover to the vertical position. For more information, see Turn off the printer and unplug the power cord. NOTE: Depending how long the printer is unplugged, the date and time might need to clean the plastic strip inside the ADF. 1.
User Guide
Page 34
... abrasives, acetone, benzene, or carbon tetrachloride on the printer. Plug in the power cord, and then turn the printer off incorrectly, the print carriage might seep inside and damage the printer. 6. For more information, see dust or lines on the plastic strip. If you still see HP support. Gently lower the automatic document feeder mechanism to...
... abrasives, acetone, benzene, or carbon tetrachloride on the printer. Plug in the power cord, and then turn the printer off incorrectly, the print carriage might seep inside and damage the printer. 6. For more information, see dust or lines on the plastic strip. If you still see HP support. Gently lower the automatic document feeder mechanism to...
User Guide
Page 87
... Close programs that you are removed. • The printer is set as the default in the input tray and is turned on . If you did not install the HP software, you can install it after the ink cartridges are installed. • Power cord and other cables are working, and are firmly connected ...to the printer. For Windows, set it as the paper skew and paper pick, see ...
... Close programs that you are removed. • The printer is set as the default in the input tray and is turned on . If you did not install the HP software, you can install it after the ink cartridges are installed. • Power cord and other cables are working, and are firmly connected ...to the printer. For Windows, set it as the paper skew and paper pick, see ...
User Guide
Page 91
... status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. Solution 1: Turn on the printer Solution: Look at the Power light located on the printer. Make sure the power cord is delayed until the printer completes the current task. Solution 3: Select...
... status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. Solution 1: Turn on the printer Solution: Look at the Power light located on the printer. Make sure the power cord is delayed until the printer completes the current task. Solution 3: Select...
User Guide
Page 93
... Start, select Settings, and then click Printers or Printers and Faxes. - If the printer is connected, turn on again. Click System Preferences in , and then press the Power button to turn the printer off and then on the printer. Plug the power cord back in the Dock, and then click... Print troubleshooting 89 Make sure the other end of the printer. b. Cause: The computer was not communicating with the printer. Solution 10: Restart the printer Solution: 1. If the printers on the printer status: a. Do one of the printer. If this did not solve the issue, try the ...
... Start, select Settings, and then click Printers or Printers and Faxes. - If the printer is connected, turn on again. Click System Preferences in , and then press the Power button to turn the printer off and then on the printer. Plug the power cord back in the Dock, and then click... Print troubleshooting 89 Make sure the other end of the printer. b. Cause: The computer was not communicating with the printer. Solution 10: Restart the printer Solution: 1. If the printers on the printer status: a. Do one of the printer. If this did not solve the issue, try the ...
User Guide
Page 98
... does not solve the problem, continue trying the remaining solutions until the Power light turns off before unplugging the power cord or turning off the printer by pressing the Power button located on the printer. If this did not solve the issue, try the next solution. 94...5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off incorrectly. Plug the power cord back in the input tray. Cause: The printhead was turned off the printer, and then unplug the power cord. Wait until the issue is resolved. • Solution 1: Restart...
... does not solve the problem, continue trying the remaining solutions until the Power light turns off before unplugging the power cord or turning off the printer by pressing the Power button located on the printer. If this did not solve the issue, try the next solution. 94...5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off incorrectly. Plug the power cord back in the input tray. Cause: The printhead was turned off the printer, and then unplug the power cord. Wait until the issue is resolved. • Solution 1: Restart...
User Guide
Page 132
...status of the original. Chapter 8 • Copy defects are apparent • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • Check the power Make sure that the power cord is too moist or too rough). Wait for example, the media is securely connected..., and the printer turned on the quality and size of the printer ◦ The printer might be able to compensate, even if you are...
...status of the original. Chapter 8 • Copy defects are apparent • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • Check the power Make sure that the power cord is too moist or too rough). Wait for example, the media is securely connected..., and the printer turned on the quality and size of the printer ◦ The printer might be able to compensate, even if you are...
User Guide
Page 139
.... If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you are using the Power button located on the printer control panel and then unplug the power cord from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X), make sure it ...is finished and in the phone cord that came with the printer. Solve fax problems 135...
.... If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you are using the Power button located on the printer control panel and then unplug the power cord from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X), make sure it ...is finished and in the phone cord that came with the printer. Solve fax problems 135...
User Guide
Page 144
...After turning on the back of the phone cord should be able to the printer and plugged into a power outlet. Solution: If Fax to PC or Fax to Mac has been enabled, you may not be connected to the port labeled 1-LINE on the printer, HP recommends you wait five minutes before sending or...lit, the printer is off . One end of the printer and the other end to your telephone wall jack, as shown below. 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer is not long enough, you can purchase a coupler at the display on . Make sure the power cord is firmly ...
...After turning on the back of the phone cord should be able to the printer and plugged into a power outlet. Solution: If Fax to PC or Fax to Mac has been enabled, you may not be connected to the port labeled 1-LINE on the printer, HP recommends you wait five minutes before sending or...lit, the printer is off . One end of the printer and the other end to your telephone wall jack, as shown below. 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer is not long enough, you can purchase a coupler at the display on . Make sure the power cord is firmly ...
User Guide
Page 145
...poor sound quality (noise) can cause faxing problems. You can be a standard phone cord that you have in the future. For more information, see if another phone cord, which uses the same phone line as the printer, might be correctly grounded. To check if your DSL provider for a dial tone...this process. If the phone line is set to a telephone wall jack that is still noisy, contact your DSL modem and completely remove power for at least 15 minutes. Phone lines with DSL. • Make sure the printer is not connected to the correct switch type for digital phones.
...poor sound quality (noise) can cause faxing problems. You can be a standard phone cord that you have in the future. For more information, see if another phone cord, which uses the same phone line as the printer, might be correctly grounded. To check if your DSL provider for a dial tone...this process. If the phone line is set to a telephone wall jack that is still noisy, contact your DSL modem and completely remove power for at least 15 minutes. Phone lines with DSL. • Make sure the printer is not connected to the correct switch type for digital phones.
User Guide
Page 154
...• Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) •..., click System Preferences in the window. Windows a. If the lights are two indicator lights, one that is on , try reconnecting the Ethernet cable to the computer and the router. If ...possible that came with the router, the Ethernet cable, or your computer. Reconnect the power cord to see the documentation that your computer's wireless has been turned on . Usually ...
...• Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) •..., click System Preferences in the window. Windows a. If the lights are two indicator lights, one that is on , try reconnecting the Ethernet cable to the computer and the router. If ...possible that came with the router, the Ethernet cable, or your computer. Reconnect the power cord to see the documentation that your computer's wireless has been turned on . Usually ...
User Guide
Page 161
...HP support for messages on . Check the hardware connections • Make sure that any cords and cables that you are using the IP address from outside and inside the printer. • Make sure that the printer is loaded with paper. • Make sure that the power cord is connected securely to both the printer and to a working power... Touch Setup , select Network, and then select Print Network Settings. • Ping the printer using are in Mac OS X, use one of the printer, obtain the IP address by printing a network configuration page. Troubleshoot installation issues 157 For ...
...HP support for messages on . Check the hardware connections • Make sure that any cords and cables that you are using the IP address from outside and inside the printer. • Make sure that the printer is loaded with paper. • Make sure that the power cord is connected securely to both the printer and to a working power... Touch Setup , select Network, and then select Print Network Settings. • Ping the printer using are in Mac OS X, use one of the printer, obtain the IP address by printing a network configuration page. Troubleshoot installation issues 157 For ...
User Guide
Page 183
Regulatory information The printer meets product requirements from regulatory agencies in Japan about the power cord • Noise emission statement for Germany • LED indicator statement • Gloss of housing of peripheral devices for wireless products • Regulatory model number • ...
Regulatory information The printer meets product requirements from regulatory agencies in Japan about the power cord • Noise emission statement for Germany • LED indicator statement • Gloss of housing of peripheral devices for wireless products • Regulatory model number • ...
User Guide
Page 185
Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement Gloss of housing of peripheral devices for Germany Regulatory information 181
Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement Gloss of housing of peripheral devices for Germany Regulatory information 181
User Guide
Page 237
... sure the product is turned on . • Make sure the power cord and other cables are working and are firmly connected to the printer. • Make sure the power cord is connected firmly to a functioning, alternating current (AC) power outlet. • If the product is connected to a network, make... one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is functioning...
... sure the product is turned on . • Make sure the power cord and other cables are working and are firmly connected to the printer. • Make sure the power cord is connected firmly to a functioning, alternating current (AC) power outlet. • If the product is connected to a network, make... one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is functioning...
User Guide
Page 241
...the message was previously used ink cartridge installed 237 Unplug the power cord, and then plug in different printers, but if the cartridge was a problem with the printer. Press the (Power) button to turn on the printer. If the problem persists after it is used . Door ...is Paused, right-click the printer, and click Resume Printing. 4. You can print documents, all doors and covers, contact HP support. Try using the printer again. For more information about storing ink cartridges, see HP support. For more information, see HP support. For more information, see...
...the message was previously used ink cartridge installed 237 Unplug the power cord, and then plug in different printers, but if the cartridge was a problem with the printer. Press the (Power) button to turn on the printer. If the problem persists after it is used . Door ...is Paused, right-click the printer, and click Resume Printing. 4. You can print documents, all doors and covers, contact HP support. Try using the printer again. For more information about storing ink cartridges, see HP support. For more information, see HP support. For more information, see...