HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by Anonymous-147706 on December 29th, 2014
My Hp Officejet 6500a Plus Keeps Locking Up
My HP Officejet 6500A Plus keeps “locking”. When my printer sits for a period of time (like overnight or at least several hours) and I send something to print, it won’t print. In fact the whole thing seems LOCKED. The touch screen won’t respond, nothing. I have to pull out the power then plug it back it, and then it prints and the touch screen is responsive. I’ve tried turning off the “sleep mode” or whatever HP calls it and it’s the same.
Current Answers
Answer #1: Posted by BusterDoogen on December 29th, 2014 1:14 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,437
Member since:
October 30th, 2011 Points: 28,565,437
Printer Disconnected
The computer cannot communicate with the printer because one of the following events has occurred:
• The printer has been turned off.
• The cable connecting the printer - such as a USB cable or a network (Ethernet) cable - has been disconnected.
• If the printer is connected to a wireless network, the wireless connection has been broken.
To solve this problem, try the following solutions:
• Make sure the product is turned on and that the (Power) light is on.
• Make sure the power cord and other cables are working and are firmly connected to the printer.
• Make sure the power cord is connected firmly to a functioning, alternating current (AC) power outlet.
• If the product is connected to a network, make sure the network is functioning properly. For more information, see Solve wired (Ethernet) network problems.
• If the product is connected to a wireless network, make sure the wireless network is functioning properly.
I hope this is helpful to you!
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Answer #2: Posted by TechSupport101 on December 29th, 2014 12:19 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 5
... eliminate the hassle of digital solutions that can print from mobile devices. In addition, you can help you can turn off fax printing altogether - saving money on the printer's control panel, and either using a USB cable. With this service, called HP ePrint, you can send print jobs to your HP printer.
In the window that can help you simplify...
Getting Started Guide - Page 6
... Internet (either using an Ethernet cable or wireless connection)
• A device that could be sitting next to you can print from the printer's control-panel display (on your printer. HP Apps
HP Apps provide a quick and easy way to create and print professional marketing materials. Note: For a list of print options allow you to get started, select Marketsplash by...
User Guide - Page 3
HP Officejet 6500A (E710) eAll-in-One series
User Guide
User Guide - Page 11
...only 191
Third-party licenses...192 HP Officejet 6500A (E710) e-All-in-One series 192
B HP supplies and accessories Order printing supplies online 198 Supplies...198 Ink cartridges...198 HP media...199
C Additional fax ... computer modem (no voice calls received 208 Set up the printer with a computer dial-up modem 209 Set up the printer with a computer DSL/ADSL modem 210 Case H: Shared voice...
User Guide - Page 14
... to assess and reduce the impact of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Understand the printer parts
This section contains the following topics: • Front view • Printing supplies area • Back view
Front view
1 2 3
4 5
6
HP Officejet 6500B Plus e-All-in this printer, please visit the HP Eco Solutions Web site for more information...
User Guide - Page 15
1 Automatic document feeder 2 Control panel 3 Color display 4 Memory card slots 5 Output tray 6 Output tray extension 7 Main tray 8 Scanner glass 9 Scanner backing
Printing supplies area
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HP Officejet 6500B Plus e-All-in-One
1
1 Cartridge access door 2 Ink cartridges
Back view
2 1 34
2 6 5
Understand the printer parts
11
User Guide - Page 21
... cost, using HP papers that are heavyweight for casual photo printing. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm.
It resists water, smears, fingerprints, and humidity. glossy or soft gloss (satin matte).
NOTE: At this time, some of printing affordable professional photos with any inkjet printer. They are specifically...
User Guide - Page 25
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HP Officejet 6500B Plus e-All-in the tray to adjust them for the media size that you have loaded.
5. Pull out the tray extender. Slide the media guides in -One
NOTE: Do not load paper while the printer is printing.
4.
Make sure the media aligns with the right...
User Guide - Page 51
... fax number by this option might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. TIP: To add a pause in the automatic document feeder (ADF). 2.
Send a standard fax from the printer.
Windows 1. On the File menu in the name.
4. Make sure the printer you need printed confirmation that has "fax" in your software application, this method...
User Guide - Page 74
...: To use these solutions, you can send print jobs to access, store, and print business information without using a USB cable. In addition, you can use a Web service (Marketsplash by HP
HP Apps
HP Apps provide a quick and easy way to the printer remotely from email connected mobile phones, netbooks, or other mobile devices-anywhere, anytime. For more information...
User Guide - Page 75
... marketsplash.com. Visit marketsplash.com for the most current information.
To get exactly what you need, when you expect, while minimizing printing costs.
• Keep all countries, regions and languages. Marketsplash by HP
71
For immediate, high-quality results, print on select models only). Marketsplash by HP
Grow your printer.
With Marketsplash, you to create and...
User Guide - Page 78
...cartridges. Open the print-carriage access door. NOTE: Make sure you have a new ink cartridge available before proceeding. 3. Do not leave the ink cartridge outside of the printer for an extended period of time.
This can ... it from
the slot.
4. Chapter 7
NOTE: At this time, some portions of the HP Web site are available in the printer, or printing fails.
74
Work with ink cartridges
User Guide - Page 91
...: Load paper in your different software applications. Solution 3: Select the correct printer Solution: Make sure you select Print in the File menu of your software application.
To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See
What's Printing. • Mac OS: Open System Preferences, and then click...
User Guide - Page 128
...printer for an extended period of the printer, until it clicks into place.
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HP Officejet 6500B Plus e-All-in damage to use for help, slide the ink cartridge into the empty slot until
the door locks into place and is seated firmly in the printer...right of time can ...sure the printer is not resolved, printing can result ...
User Guide - Page 138
... of the scanning process.
• Unclear text Try adjusting the settings. See the HP software Help for basic information about changing the settings. For more information, see The ... status of the printer. If you are having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes, but can print a fax test ...
User Guide - Page 155
... connected to an Ethernet network, make sure an Ethernet cable is actively connected to a wireless network, print the printer's Wireless Configuration page. Run the Wireless Network Test (using a computer running Windows, you can also access HP Network Assistant at the top of connections. The URL shown here is the network address assigned to...
User Guide - Page 156
...If you cannot access the EWS and are on the network configuration page (for printing). If you can check the printer's status from using it was successful. c. Step 3: Check to see if... establish that the computer and the printer both have active connections to
a network, you can verify if they are sure both the computer and printer have the HP software installed, you can access the...
User Guide - Page 191
...test reports, this device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1)
HP Officejet 6500A Plus e-All-in-One...Singapore February 2010
Yik Hou Meng Product Regulations Manager Customer Assurance, Business Printing Division
Local contact for Calculating the Energy Efficiency of conformity
DECLARATION OF ...
User Guide - Page 196
... THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY
192 Technical information Appendix A
Third-party licenses
This section contains the following topics: • HP Officejet 6500A (E710) e-All-in-One series
HP Officejet 6500A (E710) e-All-in-One series LICENSE.aes-pubdom--crypto /* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher...
User Guide - Page 239
... and on Turn off the printer, and then turn it to stop moving before proceeding.
3. Open the print-carriage access door. Slide the ink cartridge into place and is still under warranty, contact HP support for the print carriage to remove most likely solution first. If the problem persists after you replace the cartridge...
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