User Guide
Page 8
...HP support by phone...79 Before you call...79 Phone support period 80 Telephone support numbers 81 After the phone support period 83 General troubleshooting tips and resources 83 Solve printing problems...84 The printer shuts down unexpectedly 84 Alignment fails...84 Printer... 85 Borderless printing...86 The printer is not responding or nothing happens when I try to print 86 The printer prints meaningless characters 90 Page ... skewed 108 Ink streaks on the back of the paper 108 Poor black text...109 The printer prints slowly...111 Printhead maintenance...111 Clean the printhead...
...HP support by phone...79 Before you call...79 Phone support period 80 Telephone support numbers 81 After the phone support period 83 General troubleshooting tips and resources 83 Solve printing problems...84 The printer shuts down unexpectedly 84 Alignment fails...84 Printer... 85 Borderless printing...86 The printer is not responding or nothing happens when I try to print 86 The printer prints meaningless characters 90 Page ... skewed 108 Ink streaks on the back of the paper 108 Poor black text...109 The printer prints slowly...111 Printhead maintenance...111 Clean the printhead...
User Guide
Page 43
...HP Automatic Two-sided Printing Accessory (duplexer) to be installed on the printer's control panel to the printer specifications. For more information, see Install the duplexer. Once the ink dries, the media is pulled back into the printer...printer's Web Services. When printing is complete, the media is printed. For more information, see Guidelines for printing on one side of transparencies, envelopes, photo paper, glossy media, or paper... only the odd pages, flipping the pages over and feeding it before printing is installed correctly. Jams might occur with watermarks and prepunched holes....
...HP Automatic Two-sided Printing Accessory (duplexer) to be installed on the printer's control panel to the printer specifications. For more information, see Install the duplexer. Once the ink dries, the media is pulled back into the printer...printer's Web Services. When printing is complete, the media is printed. For more information, see Guidelines for printing on one side of transparencies, envelopes, photo paper, glossy media, or paper... only the odd pages, flipping the pages over and feeding it before printing is installed correctly. Jams might occur with watermarks and prepunched holes....
User Guide
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... troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for common problems...
... troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for common problems...
User Guide
Page 87
... and other cables are working, and are not using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the current or default printer. Make sure the printer is connected firmly to initialize it using or restart the computer...
... and other cables are working, and are not using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the current or default printer. Make sure the printer is connected firmly to initialize it using or restart the computer...
User Guide
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... order. Solution 2: Print a previously saved version of the stack. Cause: The document was no available memory in the printer. Because of the way the paper feeds through the printer, the first page is print-side up at the bottom of the document Solution: Try printing another document from the same... software application. For more information, see Turn off the printer and your document first. If the first solution does not ...
... order. Solution 2: Print a previously saved version of the stack. Cause: The document was no available memory in the printer. Because of the way the paper feeds through the printer, the first page is print-side up at the bottom of the document Solution: Try printing another document from the same... software application. For more information, see Turn off the printer and your document first. If the first solution does not ...
User Guide
Page 130
...paper-feed problems Media is not supported for the printer or tray Use only media that is loaded in the tray for the media size you still receive the error message, turn the printer off, and then on top of other paper... of the same size so that the stack height is not curled. Fan the media before loading. • Make sure the paper guides are set...on each ink cartridge in small quantities, try placing the special media on the slot for the printer and the tray being used. For more easily if the tray is full.) • If ...
...paper-feed problems Media is not supported for the printer or tray Use only media that is loaded in the tray for the media size you still receive the error message, turn the printer off, and then on top of other paper... of the same size so that the stack height is not curled. Fan the media before loading. • Make sure the paper guides are set...on each ink cartridge in small quantities, try placing the special media on the slot for the printer and the tray being used. For more easily if the tray is full.) • If ...
User Guide
Page 166
...the trays are loaded correctly and are not too full. For more information, see Maintain the printer. • Make sure that the printer is feeding pages. 162 Solve a problem This section contains the following remedies to reduce jams. •... Make sure that you might need to jam the ADF: • Placing too much paper in the automatic document feeder (ADF). SLP: Shows information about the active Multicast Domain Name System (mDNS) connection. Paper can cause paper...
...the trays are loaded correctly and are not too full. For more information, see Maintain the printer. • Make sure that the printer is feeding pages. 162 Solve a problem This section contains the following remedies to reduce jams. •... Make sure that you might need to jam the ADF: • Placing too much paper in the automatic document feeder (ADF). SLP: Shows information about the active Multicast Domain Name System (mDNS) connection. Paper can cause paper...
User Guide
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Index Symbols/Numerics (ADF) automatic document feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories installation 25 Printer Status Report 161 turn on and off in driver 26 warranty 166 acoustic emissions 177 ADF media sizes supported 170 ADF (automatic document feeder) ... status icons 13 Copy 13 copy quality 129 settings 44 specifications 175 troubleshoot 127 copy settings copy 45 correct port test, fax 136 custom-size paper Mac OS 37 print on 39 broadcast faxing send 51 buttons, control panel 12 C cameras insert memory cards 25 Cancel 13 cancel scheduled fax...
Index Symbols/Numerics (ADF) automatic document feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories installation 25 Printer Status Report 161 turn on and off in driver 26 warranty 166 acoustic emissions 177 ADF media sizes supported 170 ADF (automatic document feeder) ... status icons 13 Copy 13 copy quality 129 settings 44 specifications 175 troubleshoot 127 copy settings copy 45 correct port test, fax 136 custom-size paper Mac OS 37 print on 39 broadcast faxing send 51 buttons, control panel 12 C cameras insert memory cards 25 Cancel 13 cancel scheduled fax...
User Guide
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...set up with fax parallel phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test... settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112 check ...print on custom-size 36 selecting 18 skewed pages 127 specifications 170 supported sizes 170 troubleshoot feeding 126 types and weights supported 173 memory reprint faxes 53 save faxes 53 memory cards insert...
...set up with fax parallel phone systems 205 J jams clear 162 media to avoid 18 paper 162, 164 L language, printer 168 light images, troubleshoot copies 129 scans 133 lights, control panel 12 line condition test... settings 32 turn accessories on and off in driver 26 Mac OS X HP Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 maintenance align printhead 112 check ...print on custom-size 36 selecting 18 skewed pages 127 specifications 170 supported sizes 170 troubleshoot feeding 126 types and weights supported 173 memory reprint faxes 53 save faxes 53 memory cards insert...
User Guide
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...and voice line (parallel phone systems) 211 shared with fax and voice mail (parallel phone systems) 219 monitor dialing 49, 51 multi-feeds, troubleshoot 127 N network port address 148 networks advanced settings 223 connector illustration 11 IP settings 224 link speed 224 operating systems supported ... scan 41 output tray locating 10 media supported 174 P pages per month (duty cycle) 168 paper feed fails 94 jams 162, 164 ordering 199 size, set for fax 55 paper-feed problems, troubleshoot 126 parallel phone systems answering machine setup 214 countries/regions with 200 distinctive ringing setup...
...and voice line (parallel phone systems) 211 shared with fax and voice mail (parallel phone systems) 219 monitor dialing 49, 51 multi-feeds, troubleshoot 127 N network port address 148 networks advanced settings 223 connector illustration 11 IP settings 224 link speed 224 operating systems supported ... scan 41 output tray locating 10 media supported 174 P pages per month (duty cycle) 168 paper feed fails 94 jams 162, 164 ordering 199 size, set for fax 55 paper-feed problems, troubleshoot 126 parallel phone systems answering machine setup 214 countries/regions with 200 distinctive ringing setup...
User Guide
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... tray 126 memory cards 147 missing or incorrect information 84 multiple pages are picked 127 network configuration page 161 paper-feed problems 126 power 84 print 84 print quality 96 Printer Status Report 160 receive faxes 140, 142 scan 130 scan quality 132 send faxes 140, 142, 144 skewed... copies 129 skewed pages 127 slow print 84 tips 83 troubleshooting general network troubleshooting 148 hardware installation suggestions 157 HP software installation suggestions 158 ...
... tray 126 memory cards 147 missing or incorrect information 84 multiple pages are picked 127 network configuration page 161 paper-feed problems 126 power 84 print 84 print quality 96 Printer Status Report 160 receive faxes 140, 142 scan 130 scan quality 132 send faxes 140, 142, 144 skewed... copies 129 skewed pages 127 slow print 84 tips 83 troubleshooting general network troubleshooting 148 hardware installation suggestions 157 HP software installation suggestions 158 ...
