Wireless Getting Started Guide
Page 3
... 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection.....9 Method 1...9 Method...
... 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection.....9 Method 1...9 Method...
Wireless Getting Started Guide
Page 5
...Test the connection Open a file on the Starter CD, and then follow the onscreen instructions. Double-click the HP Installer icon on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. Follow the onscreen instructions to complete the ...installation. 6. Disconnect the USB wireless setup cable when prompted. 4. If you have problems, see "Solving wireless (802.11) problems" on the...
...Test the connection Open a file on the Starter CD, and then follow the onscreen instructions. Double-click the HP Installer icon on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. Follow the onscreen instructions to complete the ...installation. 6. Disconnect the USB wireless setup cable when prompted. 4. If you have problems, see "Solving wireless (802.11) problems" on the...
Wireless Getting Started Guide
Page 6
... On. First, follow the suggestions provided in the Advanced troubleshooting section. b. b. Solving wireless (802.11) problems The following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in...
... On. First, follow the suggestions provided in the Advanced troubleshooting section. b. b. Solving wireless (802.11) problems The following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in...
Wireless Getting Started Guide
Page 7
Check to see lights, there might be a problem with the router, the Ethernet cable, or your computer. Make sure the HP Officejet/Officejet Pro device is blocking communication (page 7) 4. Make sure the HP Network Devices Support service is working correctly, a green dot appears next to AirPort in the ...Solving wireless (802.11) problems 6 Make sure the wireless version of your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the wireless router. Usually there are two indicator lights, one that is on and ...
Check to see lights, there might be a problem with the router, the Ethernet cable, or your computer. Make sure the HP Officejet/Officejet Pro device is blocking communication (page 7) 4. Make sure the HP Network Devices Support service is working correctly, a green dot appears next to AirPort in the ...Solving wireless (802.11) problems 6 Make sure the wireless version of your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the wireless router. Usually there are two indicator lights, one that is on and ...
Wireless Getting Started Guide
Page 8
... device's embedded Web server (EWS). HP Officejet J6400 a. On the HP device's control All-in -One series panel, press the Setup ( ) button. Run the Wireless Network Test (using the HP device over the network (such as it to the HP device by the HP device over the network. B. For ... is blocking communication If you still encounter problems after you can access the EWS, try enabling the firewall software to a wireless network, print the device's Network Configuration Page: HP Officejet J4680 a. In the address box, type the URL of the HP device. NOTE: If you are sure...
... device's embedded Web server (EWS). HP Officejet J6400 a. On the HP device's control All-in -One series panel, press the Setup ( ) button. Run the Wireless Network Test (using the HP device over the network (such as it to the HP device by the HP device over the network. B. For ... is blocking communication If you still encounter problems after you can access the EWS, try enabling the firewall software to a wireless network, print the device's Network Configuration Page: HP Officejet J4680 a. In the address box, type the URL of the HP device. NOTE: If you are sure...
Wireless Getting Started Guide
Page 9
... one icon in the list with your network configuration or router. Mac OS 1. Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly: a. Determine if the version of the printer driver in order to use the device, your firewall to work with HP ...Faxes. - Double-click Services and Applications, and then click Services. 4. Solving wireless (802.11) problems 8 Select the HP device, and the click Print Queue. 3. If you can check the HP device's status from using it. Click Start, point to Settings, and then click Printers or Printers...
... one icon in the list with your network configuration or router. Mac OS 1. Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly: a. Determine if the version of the printer driver in order to use the device, your firewall to work with HP ...Faxes. - Double-click Services and Applications, and then click Services. 4. Solving wireless (802.11) problems 8 Select the HP device, and the click Print Queue. 3. If you can check the HP device's status from using it. Click Start, point to Settings, and then click Printers or Printers...
Wireless Getting Started Guide
Page 11
Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on your network where it can block network communication between incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following programs are using a computer running ... with your home can happen if you have the option to uninstall the firewall software in your HP device from the internet. If you are having problems such as described above and if you are using a computer running Windows, check that corresponds to...
Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on your network where it can block network communication between incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following programs are using a computer running ... with your home can happen if you have the option to uninstall the firewall software in your HP device from the internet. If you are having problems such as described above and if you are using a computer running Windows, check that corresponds to...
Wireless Getting Started Guide
Page 14
... Warranty in any product which the manufacturer cannot disclaim, or allow limitations on the cartridge has been reached, whichever occurs first. HP shall have other problems, including those defects that arise as on the date of liability 1. The customer may have been refilled, remanufactured, refurbished, misused, or tampered with. 1 year unless ...
... Warranty in any product which the manufacturer cannot disclaim, or allow limitations on the cartridge has been reached, whichever occurs first. HP shall have other problems, including those defects that arise as on the date of liability 1. The customer may have been refilled, remanufactured, refurbished, misused, or tampered with. 1 year unless ...
Fax Getting Started Guide
Page 3
...equipment to access the user guide. Before you have a serial-type phone system. NOTE: If you begin setting up the fax, connect the HP Officejet/Officejet Pro device and install the software. This special phone cord is too short, see the electronic user guide available on page 8. NOTE: The... of telephone system you are using the "2-EXT" port on page 4. CAUTION: If you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see the "Solve fax problems" on your home or office. Step 1: Identify the type of phone system you are unsure which kind of the...
...equipment to access the user guide. Before you have a serial-type phone system. NOTE: If you begin setting up the fax, connect the HP Officejet/Officejet Pro device and install the software. This special phone cord is too short, see the electronic user guide available on page 8. NOTE: The... of telephone system you are using the "2-EXT" port on page 4. CAUTION: If you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see the "Solve fax problems" on your home or office. Step 1: Identify the type of phone system you are unsure which kind of the...
Fax Getting Started Guide
Page 6
... sure the printing supplies are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. The HP Officejet/Officejet Pro device displays the status of the test on the control panel, they are correct. Select Speed Dial Setup and do one -touch speed-dial buttons on the display...
... sure the printing supplies are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. The HP Officejet/Officejet Pro device displays the status of the test on the control panel, they are correct. Select Speed Dial Setup and do one -touch speed-dial buttons on the display...
Fax Getting Started Guide
Page 8
... problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for a dial tone. If you connect the HP Officejet/Officejet Pro device to the line and listen for static or other end to use the phone cord that one end of the HP Officejet/Officejet... Pro device. Try to port labeled "1-LINE" on the computer after installing the software. If you ran a fax test and the test failed, see the electronic user guide available on the back of the phone cord is having problems sending and ...
... problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for a dial tone. If you connect the HP Officejet/Officejet Pro device to the line and listen for static or other end to use the phone cord that one end of the HP Officejet/Officejet... Pro device. Try to port labeled "1-LINE" on the computer after installing the software. If you ran a fax test and the test failed, see the electronic user guide available on the back of the phone cord is having problems sending and ...
Fax Getting Started Guide
Page 9
... the fax. You can purchase a coupler at an electronics store that came with the HP Officejet/Officejet Pro device, connect one at a low volume when recording your home or office. 1. Solve fax problems 9 For example, if you need another phone cord, which piece of equipment is set... can disconnect all the other end to ). I cannot print color faxes To print color faxes, make sure that the software that came with the HP Officejet/Officejet Pro device: • Check that is connected directly to the HP Officejet/ Officejet Pro device, you have in duration. If you must use ...
... the fax. You can purchase a coupler at an electronics store that came with the HP Officejet/Officejet Pro device, connect one at a low volume when recording your home or office. 1. Solve fax problems 9 For example, if you need another phone cord, which piece of equipment is set... can disconnect all the other end to ). I cannot print color faxes To print color faxes, make sure that the software that came with the HP Officejet/Officejet Pro device: • Check that is connected directly to the HP Officejet/ Officejet Pro device, you have in duration. If you must use ...
Fax Getting Started Guide
Page 10
I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is turned on at all times. 10 Solve fax problems Make sure Fax to PC is activated and the computer is different from the one used for setup, both computers should be switched on at all times. If the computer receiving faxes is configured to a computer. the computer I cannot save color copies to Fax to PC does not support saving color copies to receive faxes.
I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is turned on at all times. 10 Solve fax problems Make sure Fax to PC is activated and the computer is different from the one used for setup, both computers should be switched on at all times. If the computer receiving faxes is configured to a computer. the computer I cannot save color copies to Fax to PC does not support saving color copies to receive faxes.
Fax Getting Started Guide
Page 11
...Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN Hewlett-Packard limited warranty statement 11 This warranty does not cover HP ink products that have other problems, including those defects that of the product being notified of the defect, refund the purchase price for the performance of the... HP Limited Warranty in countries where the product is distributed by HP or by this Warranty Statement shall be deemed ...
...Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN Hewlett-Packard limited warranty statement 11 This warranty does not cover HP ink products that have other problems, including those defects that of the product being notified of the defect, refund the purchase price for the performance of the... HP Limited Warranty in countries where the product is distributed by HP or by this Warranty Statement shall be deemed ...
User Guide
Page 8
... device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message appears on control-panel display 114 The device is not responding (nothing prints 115 Device takes...
... device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message appears on control-panel display 114 The device is not responding (nothing prints 115 Device takes...
User Guide
Page 9
...or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or graphics 121 Solve paper-feed problems 121 Solve copy problems ...123 No... 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain electronic support ...150 5
...or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or graphics 121 Solve paper-feed problems 121 Solve copy problems ...123 No... 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain electronic support ...150 5
User Guide
Page 11
... see Toolbox (Windows). Device control panel Provides status, error, and warning information about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts Find other resources for the product You can obtain ...product information and further troubleshooting resources that have occurred. Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Printer Utility (Mac OS) Contains tools to maintenance services. A printed version of pages printed from the Web site. For more...
... see Toolbox (Windows). Device control panel Provides status, error, and warning information about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts Find other resources for the product You can obtain ...product information and further troubleshooting resources that have occurred. Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Printer Utility (Mac OS) Contains tools to maintenance services. A printed version of pages printed from the Web site. For more...
User Guide
Page 17
...again. Critical error messages Critical error messages inform you are using (for example, Copy Color). At the device control panel, press the left or right arrow keys to clear them...problem. If a critical error persists, service is Low On Ink. Change device settings You can be performed, such as the state of the following methods: • Press a control-panel button, and then use one...Warning messages Warning messages inform you want to select that you cannot see Use the HP photo and imaging software. An example of events that have been configured from operating. ...
...again. Critical error messages Critical error messages inform you are using (for example, Copy Color). At the device control panel, press the left or right arrow keys to clear them...problem. If a critical error persists, service is Low On Ink. Change device settings You can be performed, such as the state of the following methods: • Press a control-panel button, and then use one...Warning messages Warning messages inform you want to select that you cannot see Use the HP photo and imaging software. An example of events that have been configured from operating. ...
User Guide
Page 22
Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with your media. • Understand supported sizes • ...
Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with your media. • Understand supported sizes • ...
User Guide
Page 62
... no-answer-redial options. The factory-set default for this option is ON. • No answer redial: If this option is Fast. If you use one of the following, setting the fax speed to a slower speed might be required: • An Internet phone service • A PBX system • Fax over ...Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow. Press Setup. 2.
... no-answer-redial options. The factory-set default for this option is ON. • No answer redial: If this option is Fast. If you use one of the following, setting the fax speed to a slower speed might be required: • An Internet phone service • A PBX system • Fax over ...Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow. Press Setup. 2.
