Wireless Getting Started Guide
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...list of allowed ports. This is on the local subnet, computers and devices in the firewall configuration utility, look for an option to your HP Officejet/Officejet Pro device" on the local subnet (sometimes called the "scope" or "zone"). If this occurs, and if you installed the..., located in C:\program files\HP\digital imaging\bin NOTE: Refer to your firewall documentation on your home can happen if you answered "block" to any firewall dialog boxes that appeared when you are in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable ...
...list of allowed ports. This is on the local subnet, computers and devices in the firewall configuration utility, look for an option to your HP Officejet/Officejet Pro device" on the local subnet (sometimes called the "scope" or "zone"). If this occurs, and if you installed the..., located in C:\program files\HP\digital imaging\bin NOTE: Refer to your firewall documentation on your home can happen if you answered "block" to any firewall dialog boxes that appeared when you are in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable ...
User Guide
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... messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
... messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
User Guide
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... 104 Clean the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts...
... 104 Clean the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts...
User Guide
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... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 ... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan... ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement ...
... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 ... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan... ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement ...
User Guide
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(continued) 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges Back view 1 Rear universal serial bus (USB) port 2 Power input 3 1-LINE (fax) 4 2-EXT (phone) Understand the device parts 9
(continued) 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges Back view 1 Rear universal serial bus (USB) port 2 Power input 3 1-LINE (fax) 4 2-EXT (phone) Understand the device parts 9
User Guide
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...system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. • On the taskbar, click Start, point to completely uninstall the HP Photosmart Software; To open the HP Photosmart Software on the scanner glass • Load an original in the automatic document feeder (ADF)... Studio software on the devices you have more information, see the setup poster that feature does not appear in the Dock. Do one HP device installed, select the tab with your device from the Device drop-down menu. Select your device. If you have occurred during the ...
...system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. • On the taskbar, click Start, point to completely uninstall the HP Photosmart Software; To open the HP Photosmart Software on the scanner glass • Load an original in the automatic document feeder (ADF)... Studio software on the devices you have more information, see the setup poster that feature does not appear in the Dock. Do one HP device installed, select the tab with your device from the Device drop-down menu. Select your device. If you have occurred during the ...
User Guide
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...: Some features, such as the Fit to Page copy feature, do not work correctly if the glass and lid backing are not clean. Lift the scanner lid. 2. or multiple-page, A4- Load an original in the right front corner of plain paper. The document feeder tray holds a maximum of 50 sheets... 1. Place the pages so that the top edge of the document goes in the document feeder tray. For more help on the scanner glass You can copy, scan, or fax a one-sided, single- this might cause damage to your originals on the glass. TIP: For more information, see Clean the device. You...
...: Some features, such as the Fit to Page copy feature, do not work correctly if the glass and lid backing are not clean. Lift the scanner lid. 2. or multiple-page, A4- Load an original in the right front corner of plain paper. The document feeder tray holds a maximum of 50 sheets... 1. Place the pages so that the top edge of the document goes in the document feeder tray. For more help on the scanner glass You can copy, scan, or fax a one-sided, single- this might cause damage to your originals on the glass. TIP: For more information, see Clean the device. You...
User Guide
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To make quality copies from the HP photo and imaging software is stored in the device memory until the copying finishes. For more information...copy • Enhance light areas of your original face down on the scanner glass. NOTE: If you have paper loaded in the main tray. 2. Press OK. 5. This can produce high-quality color and grayscale copies on the Mac OS. Make sure you are copying...Set the copy paper type • Change copy speed or quality • Resize an original to select one of the following functions: • Copy B&W: To select a black-and-white copy job. • Copy...
To make quality copies from the HP photo and imaging software is stored in the device memory until the copying finishes. For more information...copy • Enhance light areas of your original face down on the scanner glass. NOTE: If you have paper loaded in the main tray. 2. Press OK. 5. This can produce high-quality color and grayscale copies on the Mac OS. Make sure you are copying...Set the copy paper type • Change copy speed or quality • Resize an original to select one of the following functions: • Copy B&W: To select a black-and-white copy job. • Copy...
User Guide
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... the copy function settings, and then press OK to enter the number of Copies option on the scanner glass. 3. Press right arrow until the appropriate paper size appears, and then press OK. 4. ...of the arrow buttons, the number of 5 to print by increments of copies changes by using the HP Photosmart Studio Software (Mac OS). Press the left arrow or right arrow to select Yes, and ...Press Start. To set the changes as defaults for the settings to apply to select Copy B&W or Copy Color, and then press OK. 4. Press right arrow until Copy Paper Size appears, and then press OK. ...
... the copy function settings, and then press OK to enter the number of Copies option on the scanner glass. 3. Press right arrow until the appropriate paper size appears, and then press OK. 4. ...of the arrow buttons, the number of 5 to print by increments of copies changes by using the HP Photosmart Studio Software (Mac OS). Press the left arrow or right arrow to select Yes, and ...Press Start. To set the changes as defaults for the settings to apply to select Copy B&W or Copy Color, and then press OK. 4. Press right arrow until Copy Paper Size appears, and then press OK. ...
User Guide
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... software's Help for more information. To resize a document from the device control panel 1. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 4. NOTE: Copy functions can also use the Legal > Ltr 72% setting to reduce a copy of the paper. Make sure you have... original and prevent unwanted cropping of the text or images at the edges of a full-size page. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS). Chapter 4 Resize an original to fit onto letter or A4 paper If the image or text on the...
... software's Help for more information. To resize a document from the device control panel 1. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 4. NOTE: Copy functions can also use the Legal > Ltr 72% setting to reduce a copy of the paper. Make sure you have... original and prevent unwanted cropping of the text or images at the edges of a full-size page. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS). Chapter 4 Resize an original to fit onto letter or A4 paper If the image or text on the...
User Guide
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... areas of black text or adjust photographs by sharpening edges of your original face down on the scanner glass. 3. Enhance blurred areas of the following: • Press right arrow to darken the copy... for more information. Press the left arrow to select Copy B&W or Copy Color, and then press OK. 4. Press Start. Do one of your original face up in the main tray. 2. Make sure you ...have paper loaded in the main tray. 2. Place your copy 35 Place your copy You can also be performed using the HP...
... areas of black text or adjust photographs by sharpening edges of your original face down on the scanner glass. 3. Enhance blurred areas of the following: • Press right arrow to darken the copy... for more information. Press the left arrow to select Copy B&W or Copy Color, and then press OK. 4. Press Start. Do one of your original face up in the main tray. 2. Make sure you ...have paper loaded in the main tray. 2. Place your copy 35 Place your copy You can also be performed using the HP...
User Guide
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... arrow to eliminate or reduce any of the following that might occur when copying with Text enhancements: • Stray dots of color surround some text on the scanner glass. 3. Press right arrow until the Text setting appears, and then press OK. 6. Cancel a copy job To stop ...copying, press Cancel on the scanner glass. 3. Make sure you have paper loaded in the main tray. 2. Press right arrow until the Photo enhancement setting appears, and then press OK. 6. to enhance light colors that might otherwise appear white. Place your copies • ...
... arrow to eliminate or reduce any of the following that might occur when copying with Text enhancements: • Stray dots of color surround some text on the scanner glass. 3. Press right arrow until the Text setting appears, and then press OK. 6. Cancel a copy job To stop ...copying, press Cancel on the scanner glass. 3. Make sure you have paper loaded in the main tray. 2. Press right arrow until the Photo enhancement setting appears, and then press OK. 6. to enhance light colors that might otherwise appear white. Place your copies • ...
User Guide
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...available, it is running Windows, look for the device icon in the No Connection error message. If this happens, you know that a scanner was not found. This section contains the following steps if your device to lose some of its scan functionality and result in the system ... a program on a computer. To verify that came with your device and computer must also be connected and turned on your computer or by starting the HP Photosmart Software. • Scan an original to a program on a computer (direct connection) Scan an original to a program on a computer running on a computer...
...available, it is running Windows, look for the device icon in the No Connection error message. If this happens, you know that a scanner was not found. This section contains the following steps if your device to lose some of its scan functionality and result in the system ... a program on a computer. To verify that came with your device and computer must also be connected and turned on your computer or by starting the HP Photosmart Software. • Scan an original to a program on a computer (direct connection) Scan an original to a program on a computer running on a computer...
User Guide
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... from a WIA-compliant program Scan from a TWAIN-compliant program Generally, a software program is TWAIN-compliant if it has a command such as the HP photo and imaging software), and then press OK. 4. Chapter 5 When the scan is complete, the program that you have scanned. TWAIN is supported... in a TWAIN-compliant or WIA-compliant program, you want to a program on the scanner glass. On the computer, open the HP photo and imaging software. Press Start. See the software program Help or documentation for further instructions. Scan from the...
... from a WIA-compliant program Scan from a TWAIN-compliant program Generally, a software program is TWAIN-compliant if it has a command such as the HP photo and imaging software), and then press OK. 4. Chapter 5 When the scan is complete, the program that you have scanned. TWAIN is supported... in a TWAIN-compliant or WIA-compliant program, you want to a program on the scanner glass. On the computer, open the HP photo and imaging software. Press Start. See the software program Help or documentation for further instructions. Scan from the...
User Guide
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... HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list. • Windows: Open the device software, select Settings, select Scan Settings and Preferences, then select from the available options and make your computer, or the scanner ...information about how to create a link to adjust the brightness, contrast, color saturation, and more information, see the onscreen HP Photosmart Software Help. You can also edit a scanned document by using the HP Photosmart Software. You can also rotate the image using your Optical Character Recognition...
... HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list. • Windows: Open the device software, select Settings, select Scan Settings and Preferences, then select from the available options and make your computer, or the scanner ...information about how to create a link to adjust the brightness, contrast, color saturation, and more information, see the onscreen HP Photosmart Software Help. You can also edit a scanned document by using the HP Photosmart Software. You can also rotate the image using your Optical Character Recognition...
User Guide
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... alignment sheet face down on the scanner glass in firmly until it snaps into the left slot. Make sure you installed with the HP logo on the scanner glass. You can also align the... cartridges. 102 Maintain and troubleshoot If you are installing the tri-color ink cartridge, slide it into the empty cartridge slot. The HP All-in the input tray, then press OK. 10. For...or gray photo ink cartridge, slide it into place. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. Chapter 8 7. It remembers the alignment values for that ink cartridge, so you ...
... alignment sheet face down on the scanner glass in firmly until it snaps into the left slot. Make sure you installed with the HP logo on the scanner glass. You can also align the... cartridges. 102 Maintain and troubleshoot If you are installing the tri-color ink cartridge, slide it into the empty cartridge slot. The HP All-in the input tray, then press OK. 10. For...or gray photo ink cartridge, slide it into place. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. Chapter 8 7. It remembers the alignment values for that ink cartridge, so you ...
User Guide
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...HP All-in -One prints an ink cartridge alignment sheet. 4. Selects Tools and then select Align Cartridge. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. 2. For more information, see Load an original on the scanner glass. NOTE: If you have colored... paper loaded in the front right corner with ink cartridges 103 Go to www.hp.com/support. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software (Windows) 1. Recycle or...
...HP All-in -One prints an ink cartridge alignment sheet. 4. Selects Tools and then select Align Cartridge. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. 2. For more information, see Load an original on the scanner glass. NOTE: If you have colored... paper loaded in the front right corner with ink cartridges 103 Go to www.hp.com/support. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software (Windows) 1. Recycle or...
User Guide
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... HP All-in -One aligns the ink cartridges. The HP All-in -One prints an ink cartridge alignment sheet. 5. HP Printer Utility (Mac OS): Open the HP Printer Utility. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of color or when a color is muddy. The HP All-in -One...
... HP All-in -One aligns the ink cartridges. The HP All-in -One prints an ink cartridge alignment sheet. 5. HP Printer Utility (Mac OS): Open the HP Printer Utility. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of color or when a color is muddy. The HP All-in -One...
User Guide
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...top of the ink cartridge protector to a certain page size. • Clean the scanner glass • Clean the exterior • Clean the automatic document feeder Clean the scanner glass To clean the scanner glass 1. Perform these maintenance procedures as fitting copies to release the ink cartridge, then... gently remove the ink cartridge out of special features such as necessary. Clean the device 109 Lift the scanner lid. Turn off the device. 2. Clean the device This section provides instructions for keeping the device in top working condition. To ...
...top of the ink cartridge protector to a certain page size. • Clean the scanner glass • Clean the exterior • Clean the automatic document feeder Clean the scanner glass To clean the scanner glass 1. Perform these maintenance procedures as fitting copies to release the ink cartridge, then... gently remove the ink cartridge out of special features such as necessary. Clean the device 109 Lift the scanner lid. Turn off the device. 2. Clean the device This section provides instructions for keeping the device in top working condition. To ...
User Guide
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... then close the cover. 110 Maintain and troubleshoot If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. Keep fluids away from the interior of which can leave streaks on the glass. Avoid isopropyl alcohol because it does not pick up plain paper..., you can clean the rollers and separator pad. Close the scanner lid, and turn off of the device does not require cleaning. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the...
... then close the cover. 110 Maintain and troubleshoot If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. Keep fluids away from the interior of which can leave streaks on the glass. Avoid isopropyl alcohol because it does not pick up plain paper..., you can clean the rollers and separator pad. Close the scanner lid, and turn off of the device does not require cleaning. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the...