Wireless Getting Started Guide
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... : • Printer not found . NOTE: Not all computers on your computer The firewall might need to uninstall the firewall software in "Install software for your HP Officejet/Officejet Pro device" on page 4 and select the network that the following : 1. Follow the instructions in order to work with... devices in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see the documentation available with HP devices 10 If you continue to use the HP device over the network. By trusting all firewalls require you do . If...
... : • Printer not found . NOTE: Not all computers on your computer The firewall might need to uninstall the firewall software in "Install software for your HP Officejet/Officejet Pro device" on page 4 and select the network that the following : 1. Follow the instructions in order to work with... devices in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see the documentation available with HP devices 10 If you continue to use the HP device over the network. By trusting all firewalls require you do . If...
User Guide
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... Warning messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
... Warning messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
User Guide
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...modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device (Mac OS 94 To ...the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 ...
...modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device (Mac OS 94 To ...the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 ...
User Guide
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...119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121...ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not ...installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147...
...119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121...ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not ...installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147...
User Guide
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... or All Programs, select HP, and then click HP Photosmart Software. 2. Load originals You can scan, import documents, and perform maintenance procedures such as the launching pad for a copy or a scan job on the scanner glass. • Load an original on the scanner glass • Load an original in the Dock. Do one HP device installed, select...
... or All Programs, select HP, and then click HP Photosmart Software. 2. Load originals You can scan, import documents, and perform maintenance procedures such as the launching pad for a copy or a scan job on the scanner glass. • Load an original on the scanner glass • Load an original in the Dock. Do one HP device installed, select...
User Guide
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... see Load originals. 3. Use the left arrow or right arrow to select one of the following topics: • Make copies from the device control panel ...NOTE: If you are copying a document when a fax arrives, the fax is only available on the scanner glass. To make quality copies from the device control panel You can reduce the number of fax pages...HP photo and imaging software is stored in the main tray. 2. Make sure you have a color original, selecting the Copy B&W function produces a black-and-white copy of the color original, while selecting the Copy Color function produces a full-color...
... see Load originals. 3. Use the left arrow or right arrow to select one of the following topics: • Make copies from the device control panel ...NOTE: If you are copying a document when a fax arrives, the fax is only available on the scanner glass. To make quality copies from the device control panel You can reduce the number of fax pages...HP photo and imaging software is stored in the main tray. 2. Make sure you have a color original, selecting the Copy B&W function produces a black-and-white copy of the color original, while selecting the Copy Color function produces a full-color...
User Guide
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... the changes as defaults for more information. Press Start. of copies changes by using the HP Photosmart Studio Software (Mac OS). Place your original face down either of the arrow buttons, the number of...the number of copies from the device control panel 1. The paper size you hold down on the scanner glass. 3. Set the copy paper size 31 Press right arrow or use the keypad to print...be performed using the No. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 4. NOTE: Copy functions can customize the copy settings to handle nearly ...
... the changes as defaults for more information. Press Start. of copies changes by using the HP Photosmart Studio Software (Mac OS). Place your original face down either of the arrow buttons, the number of...the number of copies from the device control panel 1. The paper size you hold down on the scanner glass. 3. Set the copy paper size 31 Press right arrow or use the keypad to print...be performed using the No. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 4. NOTE: Copy functions can customize the copy settings to handle nearly ...
User Guide
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...uneven amount of white space around the edges of a legal-size document to select Copy B&W or Copy Color, and then press OK. 4. To resize a document from the device control panel 1. Press the left...size that appears in the main tray. 2. See the software's Help for more information. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS). Place your original face down on your...Resize an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. In order to do this without changing the proportions of the original or cropping the...
...uneven amount of white space around the edges of a legal-size document to select Copy B&W or Copy Color, and then press OK. 4. To resize a document from the device control panel 1. Press the left...size that appears in the main tray. 2. See the software's Help for more information. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS). Place your original face down on your...Resize an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. In order to do this without changing the proportions of the original or cropping the...
User Guide
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... arrow to select Copy B&W or Copy Color, and then press OK. 4. Place your copy You can also be performed using the HP Photosmart Studio Software (Mac OS). To adjust the copy contrast from the device control panel 1. Press Start. Do one of your original face down on the scanner glass. 3. Make sure you have paper...
... arrow to select Copy B&W or Copy Color, and then press OK. 4. Place your copy You can also be performed using the HP Photosmart Studio Software (Mac OS). To adjust the copy contrast from the device control panel 1. Press Start. Do one of your original face down on the scanner glass. 3. Make sure you have paper...
User Guide
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... only available after you know that came with your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. To verify that the printer software is not available, a message appears to adjust, resize, rotate, crop, and sharpen your software. Scan 37 Using this on a computer (direct connection) Use the following topics: •...
... only available after you know that came with your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. To verify that the printer software is not available, a message appears to adjust, resize, rotate, crop, and sharpen your software. Scan 37 Using this on a computer (direct connection) Use the following topics: •...
User Guide
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...a scan to a program on a computer from , or Scanner. Scan from the HP photo and imaging software 1. For more information, see Use the HP photo and imaging software. 2. To send a scan to a program on a computer from a WIA-compliant program Generally, a software program is supported only for the Mac OS. • ... TWAIN-compliant or WIA-compliant program, you do not know what the command is called , see the software program Help or documentation. Load the original on the scanner glass. Press the left arrow or the right arrow to select the Scan function, and then press OK...
...a scan to a program on a computer from , or Scanner. Scan from the HP photo and imaging software 1. For more information, see Use the HP photo and imaging software. 2. To send a scan to a program on a computer from a WIA-compliant program Generally, a software program is supported only for the Mac OS. • ... TWAIN-compliant or WIA-compliant program, you do not know what the command is called , see the software program Help or documentation. Load the original on the scanner glass. Press the left arrow or the right arrow to select the Scan function, and then press OK...
User Guide
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... a scanned photo or graphic using the HP Photosmart Software. Colored text is not present or active, either you to adjust the brightness, contrast, color saturation, and more information, see the onscreen HP Photosmart Software Help. Cancel a scan job To cancel a scan job, press Cancel on your computer, or the scanner software did not recognize the program during the...
... a scanned photo or graphic using the HP Photosmart Software. Colored text is not present or active, either you to adjust the brightness, contrast, color saturation, and more information, see the onscreen HP Photosmart Software Help. Cancel a scan job To cancel a scan job, press Cancel on your computer, or the scanner software did not recognize the program during the...
User Guide
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...color ink cartridge, slide it into the empty cartridge slot. Close the front access door. Recycle or discard the ink cartridge alignment sheet. If you do not need to the right, and then press OK. The HP... control panel or by using the software you install or replace an ink cartridge. For more information, see Load an original on the scanner glass in the front right corner ... it snaps into the right slot. 8. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. If you to align the ink cartridges. It remembers the alignment values for...
...color ink cartridge, slide it into the empty cartridge slot. Close the front access door. Recycle or discard the ink cartridge alignment sheet. If you do not need to the right, and then press OK. The HP... control panel or by using the software you install or replace an ink cartridge. For more information, see Load an original on the scanner glass in the front right corner ... it snaps into the right slot. 8. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. If you to align the ink cartridges. It remembers the alignment values for...
User Guide
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...information on the scanner glass. Load letter, A4, or legal unused plain white paper into the input tray. If the alignment fails again, you might have colored paper loaded in the front right corner with ink cartridges 103 To align the cartridges from the HP Photosmart Software (Windows) ... and then click Service this device. The HP All-in -One prints an ink cartridge alignment sheet. 2. In the HP Solution Center, click Settings, point to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Load unused plain white ...
...information on the scanner glass. Load letter, A4, or legal unused plain white paper into the input tray. If the alignment fails again, you might have colored paper loaded in the front right corner with ink cartridges 103 To align the cartridges from the HP Photosmart Software (Windows) ... and then click Service this device. The HP All-in -One prints an ink cartridge alignment sheet. 2. In the HP Solution Center, click Settings, point to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Load unused plain white ...
User Guide
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...HP Printer Utility. The HP All-in -One aligns the ink cartridges. Load letter, A4, or legal unused plain white paper into the input tray. 2. To clean the ink cartridges from the HP Photosmart Studio Software (Mac OS) 1. To align the ink cartridges from the HP Photosmart Software 1. For more information, see Load an original on the scanner...ink cartridge alignment sheet face down on the scanner glass. For more information, see Load an original on the scanner glass in the front right corner with the top of color or when a color is streaking, white lines through any of the...
...HP Printer Utility. The HP All-in -One aligns the ink cartridges. Load letter, A4, or legal unused plain white paper into the input tray. 2. To clean the ink cartridges from the HP Photosmart Studio Software (Mac OS) 1. To align the ink cartridges from the HP Photosmart Software 1. For more information, see Load an original on the scanner...ink cartridge alignment sheet face down on the scanner glass. For more information, see Load an original on the scanner glass in the front right corner with the top of color or when a color is streaking, white lines through any of the...
User Guide
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...poor • Take steps to protect your originals. • Check the device ◦ The scanner lid might not be able to compensate, even if you adjust the contrast. ◦ Colored backgrounds might cause images in a different shade. See Understand specifications for supported media for more information...Clean the device for more information. Use the Copy menu to reduce the scanned image. See the onscreen Help for the HP photo and imaging software for more information. Chapter 8 Documents are apparent • Vertical white or faded stripes The media might not meet Hewlett-...
...poor • Take steps to protect your originals. • Check the device ◦ The scanner lid might not be able to compensate, even if you adjust the contrast. ◦ Colored backgrounds might cause images in a different shade. See Understand specifications for supported media for more information...Clean the device for more information. Use the Copy menu to reduce the scanned image. See the onscreen Help for the HP photo and imaging software for more information. Chapter 8 Documents are apparent • Vertical white or faded stripes The media might not meet Hewlett-...
User Guide
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To obtain good results when scanning or copying, do not help, see the software Help for troubleshooting information. • Scanner did nothing • Scan takes too long • Part of the document did not scan or text is missing • Text cannot be edited • ... be slower. 126 Maintain and troubleshoot You can lower the resolution to scan, the scan starts if the scanner is not busy. See the onscreen Help for the TWAIN program for information about HP support. Scan takes too long • Check the settings ◦ If you are starting the scan from a computer...
To obtain good results when scanning or copying, do not help, see the software Help for troubleshooting information. • Scanner did nothing • Scan takes too long • Part of the document did not scan or text is missing • Text cannot be edited • ... be slower. 126 Maintain and troubleshoot You can lower the resolution to scan, the scan starts if the scanner is not busy. See the onscreen Help for the TWAIN program for information about HP support. Scan takes too long • Check the settings ◦ If you are starting the scan from a computer...
User Guide
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...you are using the HP photo and imaging software, the default settings in the foreground to edit text. ◦ When you scan the original, make sure that you are performing an OCR operation on an original, any colored text on the scanner glass. For more ...information, see Load originals. ◦ The OCR program might be set to blend too much. Part of the scan itself. For example, if the text that the OCR program converts has missing or combined characters, "rn" might be linked to automatically perform a specific task other than the one...
...you are using the HP photo and imaging software, the default settings in the foreground to edit text. ◦ When you scan the original, make sure that you are performing an OCR operation on an original, any colored text on the scanner glass. For more ...information, see Load originals. ◦ The OCR program might be set to blend too much. Part of the scan itself. For example, if the text that the OCR program converts has missing or combined characters, "rn" might be linked to automatically perform a specific task other than the one...
User Guide
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...sure that the resolution and color settings are not TWAIN-compliant do not solve the problem, you place the original on a screen. If the following suggestions do not work with the device software. ◦ Make sure that the other defects ◦ If the scanner glass is TWAIN-compliant. .... For more colors (or levels of gray). Chapter 8 Error messages appear "Unable to use more information, see if the quality is a second-generation photo or picture Reprinted photographs, such as a digital camera or another scanner, make sure that you are acquiring an image from another ...
...sure that the resolution and color settings are not TWAIN-compliant do not solve the problem, you place the original on a screen. If the following suggestions do not work with the device software. ◦ Make sure that the other defects ◦ If the scanner glass is TWAIN-compliant. .... For more colors (or levels of gray). Chapter 8 Error messages appear "Unable to use more information, see if the quality is a second-generation photo or picture Reprinted photographs, such as a digital camera or another scanner, make sure that you are acquiring an image from another ...
User Guide
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...be on the scanner glass, it might experience problems when sending faxes, receiving faxes, or both. Scan defects are apparent • Blank pages Make sure that the resolution and color settings are having faxing problems, you are correct. • Size is reduced The HP software settings might be... on the flatbed scanner with the top-left corner of the document located in the lower-right ...
...be on the scanner glass, it might experience problems when sending faxes, receiving faxes, or both. Scan defects are apparent • Blank pages Make sure that the resolution and color settings are having faxing problems, you are correct. • Size is reduced The HP software settings might be... on the flatbed scanner with the top-left corner of the document located in the lower-right ...