Wireless Getting Started Guide
Page 9
...in your computer to Settings, and then click Printers or Printers and Faxes. - Or - Determine if the version of the printer driver in the Printers or Printers and Faxes folder is set up your network setup was successful. b. Right-click the printer icon for additional troubleshooting help...the window that is Paused, right-click the device and click Resume Printing. 4. If you can use the HP device over the network, your firewall might be a problem with HP devices" on page 10. For more than one of the HP Officejet/Officejet Pro device is connected wirelessly: a.
...in your computer to Settings, and then click Printers or Printers and Faxes. - Or - Determine if the version of the printer driver in the Printers or Printers and Faxes folder is set up your network setup was successful. b. Right-click the printer icon for additional troubleshooting help...the window that is Paused, right-click the device and click Resume Printing. 4. If you can use the HP device over the network, your firewall might be a problem with HP devices" on page 10. For more than one of the HP Officejet/Officejet Pro device is connected wirelessly: a.
Fax Getting Started Guide
Page 3
... to connect shared telephone equipment to the phone line by using (parallel or serial) NOTE: Before setting up the HP Officejet/Officejet Pro device for fax setup differ depending on page 8. NOTE: Install the software to fax successfully. Parallel-type phone systems In a parallel-type phone system, you might not be able to access the user...
... to connect shared telephone equipment to the phone line by using (parallel or serial) NOTE: Before setting up the HP Officejet/Officejet Pro device for fax setup differ depending on page 8. NOTE: Install the software to fax successfully. Parallel-type phone systems In a parallel-type phone system, you might not be able to access the user...
Fax Getting Started Guide
Page 5
.../computer modem, or caller ID box, or if you have voicemail service included with your fax. 1. Shared phone line If the fax is going to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). If you have attached. You can also configure these tools...
.../computer modem, or caller ID box, or if you have voicemail service included with your fax. 1. Shared phone line If the fax is going to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). If you have attached. You can also configure these tools...
Fax Getting Started Guide
Page 6
... the Setup button. 2. Select Speed Dial Setup and do one -touch speed-dial buttons on the keypad. Select Tools, and then select Run Fax Test. A blank or incorrect fax setting can cause problems faxing. • If the test fails, use the report to fix the problems and rerun the test. If the HP Officejet/Officejet Pro device has one of...
... the Setup button. 2. Select Speed Dial Setup and do one -touch speed-dial buttons on the keypad. Select Tools, and then select Run Fax Test. A blank or incorrect fax setting can cause problems faxing. • If the test fails, use the report to fix the problems and rerun the test. If the HP Officejet/Officejet Pro device has one of...
User Guide
Page 7
... redial options ...58 Set the fax speed ...58 Fax over the Internet ...59 Test fax setup ...59 Use reports ...60 Print fax confirmation reports 60 Print fax error reports ...61 Print and view the fax log 61 Cancel a fax ...62 7 Configure and manage ...Manage the device ...63 Monitor the device ...63 Administer the device ...64 Use device management tools 64 Toolbox (Windows) ...64 Open the Toolbox ...65 Toolbox tabs ...65 HP...
... redial options ...58 Set the fax speed ...58 Fax over the Internet ...59 Test fax setup ...59 Use reports ...60 Print fax confirmation reports 60 Print fax error reports ...61 Print and view the fax log 61 Cancel a fax ...62 7 Configure and manage ...Manage the device ...63 Monitor the device ...63 Administer the device ...64 Use device management tools 64 Toolbox (Windows) ...64 Open the Toolbox ...65 Toolbox tabs ...65 HP...
User Guide
Page 8
... the device ...67 Set up faxing (parallel phone systems 68 Choose the correct fax setup for your home or office 69 Select your fax setup case 70 Case A: Separate fax line (no voice calls received 72 Case B: Set up the device with DSL 73 Case C: Set up the device with a ... Case H: Shared voice/fax line with computer modem 80 Case I: Shared voice/fax line with answering machine 84 Case J: Shared voice/fax line with computer modem and answering machine ...........85 Case K: Shared voice/fax line with computer dial-up modem and voice mail 89 Serial-type fax setup ...91 Configure the device...
... the device ...67 Set up faxing (parallel phone systems 68 Choose the correct fax setup for your home or office 69 Select your fax setup case 70 Case A: Separate fax line (no voice calls received 72 Case B: Set up the device with DSL 73 Case C: Set up the device with a ... Case H: Shared voice/fax line with computer modem 80 Case I: Shared voice/fax line with answering machine 84 Case J: Shared voice/fax line with computer modem and answering machine ...........85 Case K: Shared voice/fax line with computer dial-up modem and voice mail 89 Serial-type fax setup ...91 Configure the device...
User Guide
Page 44
... topics: • Send a fax • Receive a fax • Change fax settings • Fax over the Internet • Test fax setup • Use reports • Cancel a fax Send a fax You can send a fax in Error Correction Mode 40 Fax Using the device control panel, you can use the device to send and receive faxes, including color faxes. 6 Fax You can use the HP photo and imaging...
... topics: • Send a fax • Receive a fax • Change fax settings • Fax over the Internet • Test fax setup • Use reports • Cancel a fax Send a fax You can send a fax in Error Correction Mode 40 Fax Using the device control panel, you can use the device to send and receive faxes, including color faxes. 6 Fax You can use the HP photo and imaging...
User Guide
Page 63
... the main tray before starting the test. 3. If you experience problems sending and receiving faxes while using the Internet. For information on how to the Internet and provides analog phone ports for faxing. Test fax setup You can test your connection to the port labeled "1-LINE" on the device. Press ...right arrow to make sure it is set up properly for the fax connection. This means that your fax setup to check the status of the device and to select Tools, and then press OK. To test fax setup 1. NOTE: You can do not work properly when the device is connected...
... the main tray before starting the test. 3. If you experience problems sending and receiving faxes while using the Internet. For information on how to the Internet and provides analog phone ports for faxing. Test fax setup You can test your connection to the port labeled "1-LINE" on the device. Press ...right arrow to make sure it is set up properly for the fax connection. This means that your fax setup to check the status of the device and to select Tools, and then press OK. To test fax setup 1. NOTE: You can do not work properly when the device is connected...
User Guide
Page 71
... section to print the self-test report before calling. 1. Set up faxing for the device After completing all the steps in this section, you need to call HP, it is often useful to complete your fax setup. Printer Information: Shows device information (such as the product name, model... and the number of recent events that faxing works successfully with the ink cartridges. Set up faxing for later use the instructions in the getting started guide, use . Check the ink levels. 4. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. Event...
... section to print the self-test report before calling. 1. Set up faxing for the device After completing all the steps in this section, you need to call HP, it is often useful to complete your fax setup. Printer Information: Shows device information (such as the product name, model... and the number of recent events that faxing works successfully with the ink cartridges. Set up faxing for later use the instructions in the getting started guide, use . Check the ink levels. 4. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. Event...
User Guide
Page 72
...you do not see your country/region is listed in the table below , you have a serial- Chapter 7 TIP: You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) through the software you installed with the device to connect it . NOTE: If you have an additional wall plug attached ... have a parallel-type telephone system. This enables you to connect other telecom devices to the telephone wall jack. You can also use the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) to the phone line by using the "2-EXT" port on the device. The instructions for...
...you do not see your country/region is listed in the table below , you have a serial- Chapter 7 TIP: You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) through the software you installed with the device to connect it . NOTE: If you have an additional wall plug attached ... have a parallel-type telephone system. This enables you to connect other telecom devices to the telephone wall jack. You can also use the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) to the phone line by using the "2-EXT" port on the device. The instructions for...
User Guide
Page 73
... the device 69 Next, refer to Case C: Set up modem and voice mail Choose the correct fax setup for your answers. Make sure to connect some fax settings before you can fax successfully. You do not need to read through your telephone company? (DSL might be called ADSL... Case B: Set up faxing for your home or office • Select your fax setup case • Case A: Separate fax line (no voice calls received) • Case H: Shared voice/fax line with computer modem • Case I: Shared voice/fax line with answering machine • Case J: Shared voice/fax line with computer modem...
... the device 69 Next, refer to Case C: Set up modem and voice mail Choose the correct fax setup for your answers. Make sure to connect some fax settings before you can fax successfully. You do not need to read through your telephone company? (DSL might be called ADSL... Case B: Set up faxing for your home or office • Select your fax setup case • Case A: Separate fax line (no voice calls received) • Case H: Shared voice/fax line with computer modem • Case I: Shared voice/fax line with answering machine • Case J: Shared voice/fax line with computer modem...
User Guide
Page 74
...to a distinctive ring service through a dial-up modem? Are you unsure if you have single, double, and triple rings for fax calls on one phone number with a single ring to your telephone company that answers voice calls at the same phone number you have a different ring... If you answer Yes to any of the following table, choose the combination of the described equipment or services, choose "None" from your fax setup case. Continue answering questions. 7. From the first column in the second or third column based on your computer through a dial-up connection?...
...to a distinctive ring service through a dial-up modem? Are you unsure if you have single, double, and triple rings for fax calls on one phone number with a single ring to your telephone company that answers voice calls at the same phone number you have a different ring... If you answer Yes to any of the following table, choose the combination of the described equipment or services, choose "None" from your fax setup case. Continue answering questions. 7. From the first column in the second or third column based on your computer through a dial-up connection?...
User Guide
Page 75
... connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the same line Serial-type fax setup Voice calls (You answered Yes to question 4 only.) Case E: Shared voice/fax line Refer to your country in Serial-type fax setup Voice ...machine (You answered Yes to questions 4 and 5 only.) Case H: Shared voice/fax line with computer modem Not applicable. Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for the device 71 Voice calls and computer dialup modem (You answered Yes to ...
... connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the same line Serial-type fax setup Voice calls (You answered Yes to question 4 only.) Case E: Shared voice/fax line Refer to your country in Serial-type fax setup Voice ...machine (You answered Yes to questions 4 and 5 only.) Case H: Shared voice/fax line with computer modem Not applicable. Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for the device 71 Voice calls and computer dialup modem (You answered Yes to ...
User Guide
Page 76
...) Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Voice calls, computer dial-up modem, and voice mail service (You answered Yes to the sending fax machine and receives the fax. 72 Configure and manage Figure ...phone cord supplied in the box with the device, connect one end to your home or office. 2. Run a fax test. The device begins emitting fax reception tones to questions 4, 5, and 7 only.) Case K: Shared voice/fax line with computer dial-up the device with the device...
...) Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Voice calls, computer dial-up modem, and voice mail service (You answered Yes to the sending fax machine and receives the fax. 72 Configure and manage Figure ...phone cord supplied in the box with the device, connect one end to your home or office. 2. Run a fax test. The device begins emitting fax reception tones to questions 4, 5, and 7 only.) Case K: Shared voice/fax line with computer dial-up the device with the device...
User Guide
Page 95
... box with two phone ports 1. This special phone cord is set up the device on the same phone line as a computer with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. 2. Run... www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp.dk/faxconfig www.hp.se/faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.be able to fax successfully. Disconnect the cord from the back of your computer (your country/region. You must be able to receive faxes. 6. Serial-type fax setup For...
... box with two phone ports 1. This special phone cord is set up the device on the same phone line as a computer with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. 2. Run... www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp.dk/faxconfig www.hp.se/faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.be able to fax successfully. Disconnect the cord from the back of your computer (your country/region. You must be able to receive faxes. 6. Serial-type fax setup For...
User Guide
Page 133
...problem, the scanner glass or lid backing might need to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance...steps to check the status of the device. Solve fax problems This section contains fax setup troubleshooting information for faxing, you are correct. • Size is reduced The HP software settings might experience problems when sending faxes, receiving faxes, or both. Solve fax problems 129 If the media is not set to...
...problem, the scanner glass or lid backing might need to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance...steps to check the status of the device. Solve fax problems This section contains fax setup troubleshooting information for faxing, you are correct. • Size is reduced The HP software settings might experience problems when sending faxes, receiving faxes, or both. Solve fax problems 129 If the media is not set to...
User Guide
Page 134
... device is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to PC) The fax test failed If you ran a fax test and the test failed, review the report for solutions to see The fax test failed. • The fax test failed • The display always ..." test failed • The "Fax Line Condition" test failed The "Fax Hardware Test" failed Solution: • Turn off the device by using the Power button located on the device control panel and then unplug the power cord from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the...
... device is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to PC) The fax test failed If you ran a fax test and the test failed, review the report for solutions to see The fax test failed. • The fax test failed • The display always ..." test failed • The "Fax Line Condition" test failed The "Fax Hardware Test" failed Solution: • Turn off the device by using the Power button located on the device control panel and then unplug the power cord from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the...
User Guide
Page 174
... self-test report 67 warranty 149 acoustic emissions 159 ADF (automatic document feeder) capacity 16 load originals 16 administrator settings 64 ADSL, fax setup with parallel phone systems 73 after the support period 151 align ink cartridges 102 answer ring pattern change 56 parallel phone systems 74 answering...exterior 110 ink cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies 36 fax 45 color copy 30 colored text, and OCR 39 colors bleeding 121 faded or dull 120 print black and white, troubleshoot 120 troubleshoot 121 wrong 120 computer ...
... self-test report 67 warranty 149 acoustic emissions 159 ADF (automatic document feeder) capacity 16 load originals 16 administrator settings 64 ADSL, fax setup with parallel phone systems 73 after the support period 151 align ink cartridges 102 answer ring pattern change 56 parallel phone systems 74 answering...exterior 110 ink cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies 36 fax 45 color copy 30 colored text, and OCR 39 colors bleeding 121 faded or dull 120 print black and white, troubleshoot 120 troubleshoot 121 wrong 120 computer ...
User Guide
Page 175
... 74 DOC 166 documentation 7 dots or streaks, troubleshoot copies 125 dots, troubleshoot scan 129 driver settings 28 version 150 warranty 149 DSL, fax setup with (parallel phone systems) 80 171 Index reduce 34 settings 31 specifications 158 speed 33 text, enhance 35 troubleshoot 123 Copy B&W function ...indicator 10 Copy Color function indicator 10 Copy menu 12 correct port test, fax 132 critical error messages 13 custom-sized media guidelines 18 print on 23 sizes supported 21 customer support ...
... 74 DOC 166 documentation 7 dots or streaks, troubleshoot copies 125 dots, troubleshoot scan 129 driver settings 28 version 150 warranty 149 DSL, fax setup with (parallel phone systems) 80 171 Index reduce 34 settings 31 specifications 158 speed 33 text, enhance 35 troubleshoot 123 Copy B&W function ...indicator 10 Copy Color function indicator 10 Copy menu 12 correct port test, fax 132 critical error messages 13 custom-sized media guidelines 18 print on 23 sizes supported 21 customer support ...
User Guide
Page 176
... 129 voice mail, set up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass, scanner clean 109 load originals 16 locating 8 grainy or white bands on..., speed-dial set up 26 H hardware, fax setup test 130 header, fax 55 help 148 see also customer support Help button 10 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64...
... 129 voice mail, set up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass, scanner clean 109 load originals 16 locating 8 grainy or white bands on..., speed-dial set up 26 H hardware, fax setup test 130 header, fax 55 help 148 see also customer support Help button 10 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64...