User Guide
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... text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing...Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain...
... text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing...Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain...
User Guide
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... instructions Follow the setup poster guide for best performance Supported software features One computer connected with a USB cable to the rear USB 2.0 high-speed port on a locally shared network. (continued) Label 17 18 Name and Description Original loaded indicator Paper jam indicator Connection information Description USB connection Printer sharing Recommended number of connected...
... instructions Follow the setup poster guide for best performance Supported software features One computer connected with a USB cable to the rear USB 2.0 high-speed port on a locally shared network. (continued) Label 17 18 Name and Description Original loaded indicator Paper jam indicator Connection information Description USB connection Printer sharing Recommended number of connected...
User Guide
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... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot ... problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: •...
... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot ... problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: •...
User Guide
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NOTE: If you still see Solve paper-feed problems. • Power light is not jammed in the input tray and is on scans after the ink cartridges are installed. • Power cord and other cables are working, and are removed. ... plastic strip, since they can damage it after cleaning the plastic strip, you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the paper skew and paper pick, see dust or lines on and not blinking. Insert the plastic strip, hooking the holes in the power cord...
NOTE: If you still see Solve paper-feed problems. • Power light is not jammed in the input tray and is on scans after the ink cartridges are installed. • Power cord and other cables are working, and are removed. ... plastic strip, since they can damage it after cleaning the plastic strip, you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the paper skew and paper pick, see dust or lines on and not blinking. Insert the plastic strip, hooking the holes in the power cord...
User Guide
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...media that is only available in the automatic document feeder (ADF). Check for jams. See Clear paper jams. • Check the trays Make sure that media is too moist or too rough). Use the Copy button on top of other paper of the same size to finish. ◦ The device might be set ... create darker copies. • Check the trays If you are using thick special media (such as brochure paper), load media so that the tray is within this range. • Use HP media for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded ...
...media that is only available in the automatic document feeder (ADF). Check for jams. See Clear paper jams. • Check the trays Make sure that media is too moist or too rough). Use the Copy button on top of other paper of the same size to finish. ◦ The device might be set ... create darker copies. • Check the trays If you are using thick special media (such as brochure paper), load media so that the tray is within this range. • Use HP media for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded ...
User Guide
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... on , it takes approximately 45 seconds to warm up. • The device is running one of the supported operating systems. • Make sure that you are specifying the correct drive letter... all other programs are closed properly. You can download the device driver from the HP Web site (www.hp.com/support). Software installation suggestions Verify installation preliminaries • Make sure to the CD... the device. • Duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the CD-ROM drive, inspect the Starter CD for your computer...
... on , it takes approximately 45 seconds to warm up. • The device is running one of the supported operating systems. • Make sure that you are specifying the correct drive letter... all other programs are closed properly. You can download the device driver from the HP Web site (www.hp.com/support). Software installation suggestions Verify installation preliminaries • Make sure to the CD... the device. • Duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the CD-ROM drive, inspect the Starter CD for your computer...
User Guide
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...device. • Make sure that the trays are loaded correctly and are using a computer running one of the device can damage the print mechanism. Always access and clear paper jams through the rear door. 144 Maintain and troubleshoot For more information, see Understand specifications for the ...folded, or damaged. • Make sure that you might need to clear a paper jam from the rear door. Try the following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the automatic document feeder. Remove the door by pulling it away from...
...device. • Make sure that the trays are loaded correctly and are using a computer running one of the device can damage the print mechanism. Always access and clear paper jams through the rear door. 144 Maintain and troubleshoot For more information, see Understand specifications for the ...folded, or damaged. • Make sure that you might need to clear a paper jam from the rear door. Try the following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the automatic document feeder. Remove the door by pulling it away from...
User Guide
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...rollers, check the rollers and wheels for torn pieces of the rollers. Gently pull the paper out of paper from the device, more paper jams are removing it snaps into place. 4. Gently pull the paper out of paper that might be remaining inside the device. Replace the rear door. Press OK to occur.... 3. CAUTION: If the paper tears when you do not remove all the pieces of the automatic document feeder. Close the cover of paper from the device, more paper jams are removing it from the rollers, check the rollers and wheels for torn...
...rollers, check the rollers and wheels for torn pieces of the rollers. Gently pull the paper out of paper from the device, more paper jams are removing it snaps into place. 4. Gently pull the paper out of paper that might be remaining inside the device. Replace the rear door. Press OK to occur.... 3. CAUTION: If the paper tears when you do not remove all the pieces of the automatic document feeder. Close the cover of paper from the device, more paper jams are removing it from the rollers, check the rollers and wheels for torn...
User Guide
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... the input tray; For more information, see Understand specifications for the device. Chapter 8 Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all paper. If you load an original in the automatic document feeder. 146 Maintain and troubleshoot
... the input tray; For more information, see Understand specifications for the device. Chapter 8 Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all paper. If you load an original in the automatic document feeder. 146 Maintain and troubleshoot
User Guide
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... up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass...Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity..., using 59 ISDN line, set up with fax parallel phone systems 74 J jams clear 144 media to avoid 18 paper 144, 146 jobs settings 13 junk fax mode 52 K keypad, device control ...
... up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass...Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity..., using 59 ISDN line, set up with fax parallel phone systems 74 J jams clear 144 media to avoid 18 paper 144, 146 jobs settings 13 junk fax mode 52 K keypad, device control ...
User Guide
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...scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95 system requirements... 8 P packing the device 154 pages per month (duty cycle) 156 paper jams 144, 146 legal to letter copy 34 recommended copy types 32 size, set for fax 51 Paper jam indicator 11 paper size copy setting 31 paper-feed problems, troubleshoot 121 parallel phone systems answering machine setup 84 countries/regions...
...scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95 system requirements... 8 P packing the device 154 pages per month (duty cycle) 156 paper jams 144, 146 legal to letter copy 34 recommended copy types 32 size, set for fax 51 Paper jam indicator 11 paper size copy setting 31 paper-feed problems, troubleshoot 121 parallel phone systems answering machine setup 84 countries/regions...
User Guide
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...media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175 Index connection..., troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac OS 94 installation on Windows 92 OCR 39 uninstall from Mac OS 97 uninstall from scan, troubleshoot...
...media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175 Index connection..., troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac OS 94 installation on Windows 92 OCR 39 uninstall from Mac OS 97 uninstall from scan, troubleshoot...
User Guide
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... 28 sharing device 93 system requirements 157 uninstall software 95 Windows Image Application (WIA), scan from 38 Windows borderless printing 25 HP Photosmart Software 14 HP Solution Center 14 install software 92 print on copies, troubleshoot 124 view speed-dial entries 27 voice mail set up with fax...132 fax tests 130 fax wall jack test, failed 131 firewalls 115 ink not filling text or graphics 119 ink smearing 119 installation 142 jams, paper 146 meaningless characters print 118 media not picked up with fax and computer modem (parallel phone systems) 89 voltage specifications 159 W wall jack...
... 28 sharing device 93 system requirements 157 uninstall software 95 Windows Image Application (WIA), scan from 38 Windows borderless printing 25 HP Photosmart Software 14 HP Solution Center 14 install software 92 print on copies, troubleshoot 124 view speed-dial entries 27 voice mail set up with fax...132 fax tests 130 fax wall jack test, failed 131 firewalls 115 ink not filling text or graphics 119 ink smearing 119 installation 142 jams, paper 146 meaningless characters print 118 media not picked up with fax and computer modem (parallel phone systems) 89 voltage specifications 159 W wall jack...
