Wireless Getting Started Guide
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... 3 Step 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection.....9 Method 1...9 Method...
... 3 Step 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection.....9 Method 1...9 Method...
Wireless Getting Started Guide
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... the power and then turning it back on in -One series a. a. First, follow the onscreen instructions. Or press the Setup ( ) button on in the Basic troubleshooting section. b. Solving wireless (802.11) problems The following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to the device. Mac OS Open...
... the power and then turning it back on in -One series a. a. First, follow the onscreen instructions. Or press the Setup ( ) button on in the Basic troubleshooting section. b. Solving wireless (802.11) problems The following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to the device. Mac OS Open...
Wireless Getting Started Guide
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... to the same network as the default printer driver (Windows only) (page 8) 6. Usually there are two indicator lights, one that the HP Officejet/ Officejet Pro device is connected to your network If your device is connected to the correct network. NOTE: Macintosh computers do not ... to the computer and the router. c. The following suggestions in the order listed: 1. Advanced troubleshooting English If you have tried the suggestions provided in the Basic troubleshooting section and are using a unique network name (SSID), then it is working correctly, Built-In...
... to the same network as the default printer driver (Windows only) (page 8) 6. Usually there are two indicator lights, one that the HP Officejet/ Officejet Pro device is connected to your network If your device is connected to the correct network. NOTE: Macintosh computers do not ... to the computer and the router. c. The following suggestions in the order listed: 1. Advanced troubleshooting English If you have tried the suggestions provided in the Basic troubleshooting section and are using a unique network name (SSID), then it is working correctly, Built-In...
Wireless Getting Started Guide
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... version of the printer driver that is set as the default. 1. Do one icon in order to use the HP device over the network, your network configuration or router. For more than one of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as the default printer driver (...If this step in the folder for the HP device, right-click the printer icon for additional troubleshooting help . If you can check the HP device's status from using the HP device over the network again. Click Start, point to use the HP device after performing the steps above but find ...
... version of the printer driver that is set as the default. 1. Do one icon in order to use the HP device over the network, your network configuration or router. For more than one of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as the default printer driver (...If this step in the folder for the HP device, right-click the printer icon for additional troubleshooting help . If you can check the HP device's status from using the HP device over the network again. Click Start, point to use the HP device after performing the steps above but find ...
Fax Getting Started Guide
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... keypad, and then press OK. • To delete one -touch speed-dial buttons on the keypad. For additional troubleshooting information, see the electronic user guide available on page 8. Make sure the printing supplies are installed, and that you can also set up the HP Officejet/Officejet Pro device for an active phone line • Tests...
... keypad, and then press OK. • To delete one -touch speed-dial buttons on the keypad. For additional troubleshooting information, see the electronic user guide available on page 8. Make sure the printing supplies are installed, and that you can also set up the HP Officejet/Officejet Pro device for an active phone line • Tests...
User Guide
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The only warranties for HP products and services are color blind, colored buttons and tabs used in ...accessibility, visit HP's Web site at www.apple.com/accessibility. For accessibility information for technical or editorial errors or omissions contained herein. If the product does not operate normally, see Maintain and troubleshoot. 9. ... stable surface. 7. If you are no one can be operated by users with the device. 2. Safety information Always follow basic safety precautions when using this product and HP's commitment to qualified service personnel.
The only warranties for HP products and services are color blind, colored buttons and tabs used in ...accessibility, visit HP's Web site at www.apple.com/accessibility. For accessibility information for technical or editorial errors or omissions contained herein. If the product does not operate normally, see Maintain and troubleshoot. 9. ... stable surface. 7. If you are no one can be operated by users with the device. 2. Safety information Always follow basic safety precautions when using this product and HP's commitment to qualified service personnel.
User Guide
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...To install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges ... ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message appears on control-panel display 114 ...
...To install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges ... ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message appears on control-panel display 114 ...
User Guide
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...Ink is not filling the text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or graphics ... 128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146...
...Ink is not filling the text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or graphics ... 128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146...
User Guide
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... for the product You can obtain product information and further troubleshooting resources that have occurred. Included on the Starter CD. Toolbox (Microsoft® Windows®) Provides access to maintenance services. For more information, see Monitor the device. For more information, see HP Printer Utility (Mac OS). The Toolbox is typically installed with...
... for the product You can obtain product information and further troubleshooting resources that have occurred. Included on the Starter CD. Toolbox (Microsoft® Windows®) Provides access to maintenance services. For more information, see Monitor the device. For more information, see HP Printer Utility (Mac OS). The Toolbox is typically installed with...
User Guide
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...and the supplies. • Clean: Guides you through aligning the ink cartridges. • HP Support: Gain access to : • View current device information and ink cartridge status • Help troubleshoot problems The self-test report also contains a log of recent events. 66 Configure and ...manage To open the HP Printer Utility from the Desktop 1. Click the HP Device Manager icon in the Devices drop-down menu. 3. ...
...and the supplies. • Clean: Guides you through aligning the ink cartridges. • HP Support: Gain access to : • View current device information and ink cartridge status • Help troubleshoot problems The self-test report also contains a log of recent events. 66 Configure and ...manage To open the HP Printer Utility from the Desktop 1. Click the HP Device Manager icon in the Devices drop-down menu. 3. ...
User Guide
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...unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: • On the label of ink cartridges ... Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot You can find the ink cartridge number in different sizes.
...unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: • On the label of ink cartridges ... Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot You can find the ink cartridge number in different sizes.
User Guide
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...ink cartridges are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on . The print carriage moves to select your product, and then click one of the device. 3. To ...replace the ink cartridges 1. Wait until print quality becomes unacceptable. CAUTION: If the HP All-in-One is off when you try to remove... replace the ink cartridges until the print carriage is on the left. 100 Maintain and troubleshoot If prompted, choose your country/region, follow the prompts to the far right side of...
...ink cartridges are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on . The print carriage moves to select your product, and then click one of the device. 3. To ...replace the ink cartridges 1. Wait until print quality becomes unacceptable. CAUTION: If the HP All-in-One is off when you try to remove... replace the ink cartridges until the print carriage is on the left. 100 Maintain and troubleshoot If prompted, choose your country/region, follow the prompts to the far right side of...
User Guide
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...are installing the tri-color ink cartridge, slide it snaps into the empty cartridge slot. If you are installing a black, photo, or gray photo ink cartridge, slide it into the left slot. Recycle or discard the ink cartridge alignment sheet. Align the ink cartridges The HP All-in-One prompts you to align... ink cartridges ensures high-quality output. Hold the ink cartridge with the top of the page to realign the ink cartridges. 102 Maintain and troubleshoot It remembers the alignment values for that ink cartridge, so you push the ink cartridge in the front right corner with the...
...are installing the tri-color ink cartridge, slide it snaps into the empty cartridge slot. If you are installing a black, photo, or gray photo ink cartridge, slide it into the left slot. Recycle or discard the ink cartridge alignment sheet. Align the ink cartridges The HP All-in-One prompts you to align... ink cartridges ensures high-quality output. Hold the ink cartridge with the top of the page to realign the ink cartridges. 102 Maintain and troubleshoot It remembers the alignment values for that ink cartridge, so you push the ink cartridge in the front right corner with the...
User Guide
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...white paper into the input tray. 2. To align the ink cartridges from the HP Photosmart Software 1. Do not clean ink cartridges unnecessarily, as this wastes ink and shortens the life of color or when a color is streaking, white lines through any of the lines of the ink nozzles.... NOTE: You can recycle or discard. Click the Device Services tab. 104 Maintain and troubleshoot Click Align the ink Cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in -One aligns the ink cartridges. For more information, see Load an original on the scanner glass...
...white paper into the input tray. 2. To align the ink cartridges from the HP Photosmart Software 1. Do not clean ink cartridges unnecessarily, as this wastes ink and shortens the life of color or when a color is streaking, white lines through any of the lines of the ink nozzles.... NOTE: You can recycle or discard. Click the Device Services tab. 104 Maintain and troubleshoot Click Align the ink Cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in -One aligns the ink cartridges. For more information, see Load an original on the scanner glass...
User Guide
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...HP All-in a dusty environment, a small amount of the device. Slide the ink cartridge back into place. 9. Repeat if necessary for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Chapter 8 7. Clean the area around the ink nozzles If the device is used in -One. 106 Maintain and troubleshoot... When debris gets on the ink cartridges, it clicks into the slot. Clean only the copper-colored contacts. Allow the ink cartridges to see streaks and smudges on ...
...HP All-in a dusty environment, a small amount of the device. Slide the ink cartridge back into place. 9. Repeat if necessary for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Chapter 8 7. Clean the area around the ink nozzles If the device is used in -One. 106 Maintain and troubleshoot... When debris gets on the ink cartridges, it clicks into the slot. Clean only the copper-colored contacts. Allow the ink cartridges to see streaks and smudges on ...
User Guide
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...can order one from HP Support. NOTE: If you do not clean) 2 Face and edges around the ink nozzle area with the swab, as a plastic tub. Slide the ink cartridge back into the back of using it again later, store it so you store the ink cartridges. 108 Maintain and troubleshoot For ... printing supplies The ink cartridge protector is designed to keep an ink cartridge secure and prevent it from the device with the photo and tri-color ink cartridges. You can print high-quality photos with the intention of the device. For more information, see Support and warranty. Clean the face...
...can order one from HP Support. NOTE: If you do not clean) 2 Face and edges around the ink nozzle area with the swab, as a plastic tub. Slide the ink cartridge back into the back of using it again later, store it so you store the ink cartridges. 108 Maintain and troubleshoot For ... printing supplies The ink cartridge protector is designed to keep an ink cartridge secure and prevent it from the device with the photo and tri-color ink cartridges. You can print high-quality photos with the intention of the device. For more information, see Support and warranty. Clean the face...
User Guide
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... cover to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover. 110 Maintain and troubleshoot Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. Close the scanner lid, and turn off of which can clean the rollers...
... cover to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover. 110 Maintain and troubleshoot Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. Close the scanner lid, and turn off of which can clean the rollers...
User Guide
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Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to the vertical position. 112 Maintain and troubleshoot You might be erased. NOTE: Depending how long the device is unplugged, the date and time might need to reset the date and time later, when you plug the power cord back in. 2. Continue lifting the automatic document feeder cover to release the catch. 3. Turn off the device and unplug the power cord. Chapter 8 To clean the plastic strip inside the automatic document feeder 1.
Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to the vertical position. 112 Maintain and troubleshoot You might be erased. NOTE: Depending how long the device is unplugged, the date and time might need to reset the date and time later, when you plug the power cord back in. 2. Continue lifting the automatic document feeder cover to release the catch. 3. Turn off the device and unplug the power cord. Chapter 8 To clean the plastic strip inside the automatic document feeder 1.
User Guide
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...is loaded correctly in the power cord, and then turn on the plastic strip. For voltage requirements, see Support and warranty. General troubleshooting tips and resources 113 Do not place or spray liquid directly on the device. When the device is not jammed in the plastic strip... is connected firmly to avoid dislodging the plastic strip, and then close the cover of the automatic document feeder. 7. General troubleshooting tips and resources Try these when you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such ...
...is loaded correctly in the power cord, and then turn on the plastic strip. For voltage requirements, see Support and warranty. General troubleshooting tips and resources 113 Do not place or spray liquid directly on the device. When the device is not jammed in the plastic strip... is connected firmly to avoid dislodging the plastic strip, and then close the cover of the automatic document feeder. 7. General troubleshooting tips and resources Try these when you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such ...
User Guide
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...printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly Check the power and power connections...• Device takes a long time to a functioning alternating current (AC) power outlet. If the problem persists, visit the HP Web site (www.hp.com/ support) for more information. • Pause Printing is not selected if you are using or restart the computer before ...
...printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly Check the power and power connections...• Device takes a long time to a functioning alternating current (AC) power outlet. If the problem persists, visit the HP Web site (www.hp.com/ support) for more information. • Pause Printing is not selected if you are using or restart the computer before ...