User Guide
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...To install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges...around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error ...
...To install the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges...around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error ...
User Guide
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... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan ... are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear ...
... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan ... are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear ...
User Guide
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...ink cartridges. If you to realign the ink cartridges. 102 Maintain and troubleshoot Align the ink cartridges The HP All-in the front right corner with the device. You can also ...gray photo ink cartridge, slide it snaps into the right slot. 8. If you are installing the tri-color ink cartridge, slide it into the empty cartridge slot. For more information, see Load an original on ... the HP logo on the scanner glass. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in -One prompts ...
...ink cartridges. If you to realign the ink cartridges. 102 Maintain and troubleshoot Align the ink cartridges The HP All-in the front right corner with the device. You can also ...gray photo ink cartridge, slide it snaps into the right slot. 8. If you are installing the tri-color ink cartridge, slide it into the empty cartridge slot. For more information, see Load an original on ... the HP logo on the scanner glass. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in -One prompts ...
User Guide
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...the Device Services tab. 104 Maintain and troubleshoot Click Align the ink Cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of color or when a color is muddy. The HP All-in -One prints an ink cartridge alignment sheet. 3.... Press Setup. 3. NOTE: You can recycle or discard. In the HP Solution Center, click Settings, ...
...the Device Services tab. 104 Maintain and troubleshoot Click Align the ink Cartridges. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of color or when a color is muddy. The HP All-in -One prints an ink cartridge alignment sheet. 3.... Press Setup. 3. NOTE: You can recycle or discard. In the HP Solution Center, click Settings, ...
User Guide
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... access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover. 110 Maintain and troubleshoot Avoid isopropyl alcohol because it does not pick up multiple pages or if it can leave streaks on the glass. Clean the automatic document... rollers and separator pad. CAUTION: Do not spray the glass cleaner directly on the device. Lift the automatic document feeder cover to clean the scanner glass. Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. If too much glass cleaner is applied, the cleaner ...
... access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover. 110 Maintain and troubleshoot Avoid isopropyl alcohol because it does not pick up multiple pages or if it can leave streaks on the glass. Clean the automatic document... rollers and separator pad. CAUTION: Do not spray the glass cleaner directly on the device. Lift the automatic document feeder cover to clean the scanner glass. Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. If too much glass cleaner is applied, the cleaner ...
User Guide
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...Colored backgrounds might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Clean the device for more information. • Too light or dark Try adjusting the contrast and copy-quality settings. 124 Maintain and troubleshoot.../enlarge or other copy feature might be closed properly. ◦ The scanner glass or lid backing might need cleaning. Copy defects are for more .... See Understand specifications for supported media for normal size. • The HP photo and imaging software settings might have been set to reduce the scanned ...
...Colored backgrounds might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Clean the device for more information. • Too light or dark Try adjusting the contrast and copy-quality settings. 124 Maintain and troubleshoot.../enlarge or other copy feature might be closed properly. ◦ The scanner glass or lid backing might need cleaning. Copy defects are for more .... See Understand specifications for supported media for normal size. • The HP photo and imaging software settings might have been set to reduce the scanned ...
User Guide
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...defects are starting the scan from a computer, see the software Help for information about HP support. To obtain good results when scanning or copying, do not help, see Load an original on the scanner glass correctly. Chapter 8 Solve scan problems If the following topics do not use ...image through TWAIN, you tried to scan more information, see Support and warranty for troubleshooting information. • Scanner did nothing • Check the original Make sure that the original is placed on the scanner glass. • Check the device The device might be coming out of PowerSave ...
...defects are starting the scan from a computer, see the software Help for information about HP support. To obtain good results when scanning or copying, do not help, see Load an original on the scanner glass correctly. Chapter 8 Solve scan problems If the following topics do not use ...image through TWAIN, you tried to scan more information, see Support and warranty for troubleshooting information. • Scanner did nothing • Check the original Make sure that the original is placed on the scanner glass. • Check the device The device might be coming out of PowerSave ...
User Guide
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...of ink that appears on the File menu. Try changing the graphics settings. 128 Maintain and troubleshoot Chapter 8 Error messages appear "Unable to activate TWAIN source" or "An error occurred while ... TWAIN-compliant. Often, the ink dots form unwanted patterns that the other defects ◦ If the scanner glass is selected. Be sure to use a better-quality version of the original. ◦ To ... you typically make an interpretation of the original photograph, which degrades the quality. For more colors (or levels of scan job. Devices that are not TWAIN-compliant do not solve the...
...of ink that appears on the File menu. Try changing the graphics settings. 128 Maintain and troubleshoot Chapter 8 Error messages appear "Unable to activate TWAIN source" or "An error occurred while ... TWAIN-compliant. Often, the ink dots form unwanted patterns that the other defects ◦ If the scanner glass is selected. Be sure to use a better-quality version of the original. ◦ To ... you typically make an interpretation of the original photograph, which degrades the quality. For more colors (or levels of scan job. Devices that are not TWAIN-compliant do not solve the...
User Guide
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...adjusting the settings. Scan defects are apparent • Blank pages Make sure that the resolution and color settings are having faxing problems, you can print a fax test report to how you are ... Size is not set up the device for more information. If the device is reduced The HP software settings might be on the original and not a result of the device. If the.... ◦ Place the media correctly. Try cleaning the scanner glass and lid backing. Solve fax problems This section contains fax setup troubleshooting information for more information. The test will fail if the...
...adjusting the settings. Scan defects are apparent • Blank pages Make sure that the resolution and color settings are having faxing problems, you can print a fax test report to how you are ... Size is not set up the device for more information. If the device is reduced The HP software settings might be on the original and not a result of the device. If the.... ◦ Place the media correctly. Try cleaning the scanner glass and lid backing. Solve fax problems This section contains fax setup troubleshooting information for more information. The test will fail if the...
User Guide
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...with fax (parallel phone systems) 84 set up with fax and modem 85 automatic document feeder (ADF) capacity 16 clean 110 feeding problems, troubleshoot 110 load originals 16 automatic fax reduction 52 B Back button 10 backup fax 49 baud rate 58 best copy quality 33 black and white... cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies 36 fax 45 color copy 30 colored text, and OCR 39 colors bleeding 121 faded or dull 120 print black and white, troubleshoot 120 troubleshoot 121 wrong 120 computer modem shared with fax (parallel phone systems) ...
...with fax (parallel phone systems) 84 set up with fax and modem 85 automatic document feeder (ADF) capacity 16 clean 110 feeding problems, troubleshoot 110 load originals 16 automatic fax reduction 52 B Back button 10 backup fax 49 baud rate 58 best copy quality 33 black and white... cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies 36 fax 45 color copy 30 colored text, and OCR 39 colors bleeding 121 faded or dull 120 print black and white, troubleshoot 120 troubleshoot 121 wrong 120 computer modem shared with fax (parallel phone systems) ...
User Guide
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...failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass, scanner clean 109 load originals 16 locating 8 grainy or white bands on copies, troubleshoot 125 graphics incompletely filled on copies 125 ink... support Help button 10 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity specifications 159 I Information tab,...
...failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass, scanner clean 109 load originals 16 locating 8 grainy or white bands on copies, troubleshoot 125 graphics incompletely filled on copies 125 ink... support Help button 10 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity specifications 159 I Information tab,...
User Guide
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... Studio send scans to programs 38 poll to receive fax 50 ports, specifications 156 power specifications 159 troubleshoot 114 power input, locating 9 power on 66 print 67 send faxes basic fax 41 color fax 45 manually 41 memory, from 43 monitor dialing 42, 44 multiple recipients 44 schedule 43... troubleshoot 135, 137, 140 send scans for 39 slow 126 troubleshoot 126 Scan function indicator 10 Scan menu 12 scanner glass clean 109 load originals 16 locating 8...
... Studio send scans to programs 38 poll to receive fax 50 ports, specifications 156 power specifications 159 troubleshoot 114 power input, locating 9 power on 66 print 67 send faxes basic fax 41 color fax 45 manually 41 memory, from 43 monitor dialing 42, 44 multiple recipients 44 schedule 43... troubleshoot 135, 137, 140 send scans for 39 slow 126 troubleshoot 126 Scan function indicator 10 Scan menu 12 scanner glass clean 109 load originals 16 locating 8...
User Guide
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...processor and memory 156 storage environment 159 system requirements 157 speed copy 33 troubleshoot for scanner 126 troubleshoot print 115 speed dial fax numbers, set up 26 groups, set ...8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175 ...the device 153 size scans, troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac...
...processor and memory 156 storage environment 159 system requirements 157 speed copy 33 troubleshoot for scanner 126 troubleshoot print 115 speed dial fax numbers, set up 26 groups, set ...8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175 ...the device 153 size scans, troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac...