Wireless Getting Started Guide
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Usually there are two indicator lights, one that is on . (For more detailed information about... Ethernet connection on and which wireless network your computer is not connected to the same network as the default printer driver (Windows only) (page 8) 6. The following suggestions in the order listed: 1. Windows a. Mac OS... Advanced troubleshooting English If you have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to use the HP device over the network. Make sure the HP Officejet/Officejet Pro...
Usually there are two indicator lights, one that is on . (For more detailed information about... Ethernet connection on and which wireless network your computer is not connected to the same network as the default printer driver (Windows only) (page 8) 6. The following suggestions in the order listed: 1. Windows a. Mac OS... Advanced troubleshooting English If you have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to use the HP device over the network. Make sure the HP Officejet/Officejet Pro...
Wireless Getting Started Guide
Page 9
...Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as Default Printer. 6. Scroll down the list of the printer driver that appears, click Start Jobs. If you still cannot use the HP device over the network. For more ...If you are not being displayed in the list with HP devices" on your network or the router manufacturer for additional troubleshooting help . Click Start, point to Settings, and then click Printers or Printers and Faxes. - Right-click the printer icon, and then click Properties, Document Defaults, or ...
...Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as Default Printer. 6. Scroll down the list of the printer driver that appears, click Start Jobs. If you still cannot use the HP device over the network. For more ...If you are not being displayed in the list with HP devices" on your network or the router manufacturer for additional troubleshooting help . Click Start, point to Settings, and then click Printers or Printers and Faxes. - Right-click the printer icon, and then click Properties, Document Defaults, or ...
User Guide
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... the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see HP Printer Utility (Mac OS). Logs and reports Provides information about operations. Self-Test diagnostic page ...more information, see Toolbox (Windows). 1 Get started 7 Readme file and release notes Provide late-breaking information and troubleshooting tips. The HP Printer Utility is typically installed with the device software as an available installation option. Included on the Starter CD. For ...
... the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see HP Printer Utility (Mac OS). Logs and reports Provides information about operations. Self-Test diagnostic page ...more information, see Toolbox (Windows). 1 Get started 7 Readme file and release notes Provide late-breaking information and troubleshooting tips. The HP Printer Utility is typically installed with the device software as an available installation option. Included on the Starter CD. For ...
User Guide
Page 70
... the device, and find Web site support information. • Open the HP Printer Utility • HP Printer Utility panels Open the HP Printer Utility To open the HP Printer Utility from the HP Device Manager 1. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information...information and ink cartridge status • Help troubleshoot problems The self-test report also contains a log of recent events. 66 Configure and manage On the Information and Settings menu, click Maintain Printer. 4. Click the HP Device Manager icon in the Devices drop-down ...
... the device, and find Web site support information. • Open the HP Printer Utility • HP Printer Utility panels Open the HP Printer Utility To open the HP Printer Utility from the HP Device Manager 1. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information...information and ink cartridge status • Help troubleshoot problems The self-test report also contains a log of recent events. 66 Configure and manage On the Information and Settings menu, click Maintain Printer. 4. Click the HP Device Manager icon in the Devices drop-down ...
User Guide
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..., and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot You can find the ink cartridge number in different sizes. 8 Maintain and...unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: • On the label of ink cartridges...
..., and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot You can find the ink cartridge number in different sizes. 8 Maintain and...unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: • On the label of ink cartridges...
User Guide
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.... 2. Load the ink cartridge alignment sheet face down on the scanner glass in -One aligns the ink cartridges. The HP All-in the front right corner with the top of color or when a color is muddy. For more information, see Load an original on the scanner glass. The... white paper into the input tray. 2. Click the Device Services tab. 104 Maintain and troubleshoot Recycle or discard the ink cartridge alignment sheet. HP Printer Utility (Mac OS): Open the HP Printer Utility. In the HP Solution Center, click Settings, point to the right, and then press OK. For more ...
.... 2. Load the ink cartridge alignment sheet face down on the scanner glass in -One aligns the ink cartridges. The HP All-in the front right corner with the top of color or when a color is muddy. For more information, see Load an original on the scanner glass. The... white paper into the input tray. 2. Click the Device Services tab. 104 Maintain and troubleshoot Recycle or discard the ink cartridge alignment sheet. HP Printer Utility (Mac OS): Open the HP Printer Utility. In the HP Solution Center, click Settings, point to the right, and then press OK. For more ...
User Guide
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...see Electrical specifications. See your computer's documentation for the latest troubleshooting information, or product fixes and updates. 114 Maintain and troubleshoot Chapter 8 • The device is set it as the default in the Printers folder. Troubleshooting topics • Solve printing problems • Poor print ...Windows. • You are not running too many programs when you are performing a task. If the problem persists, visit the HP Web site (www.hp.com/ support) for more information. • Pause Printing is not responding (nothing prints) • Device takes a long ...
...see Electrical specifications. See your computer's documentation for the latest troubleshooting information, or product fixes and updates. 114 Maintain and troubleshoot Chapter 8 • The device is set it as the default in the Printers folder. Troubleshooting topics • Solve printing problems • Poor print ...Windows. • You are not running too many programs when you are performing a task. If the problem persists, visit the HP Web site (www.hp.com/ support) for more information. • Pause Printing is not responding (nothing prints) • Device takes a long ...
User Guide
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... minimum margins. Check the color print settings Make sure Print in Grayscale is recommended that you use a USB cable that you select the correct print quality settings in the printer driver for the document do...are using. • Make sure the media size selected in the tray. 116 Maintain and troubleshoot Placement of the text or graphics is wrong Check how the media is loaded Make sure ... might be cut off if the document size is larger than the media that is less than one page is being picked For more information, see Solve paper-feed problems. There is not overloaded. More than...
... minimum margins. Check the color print settings Make sure Print in Grayscale is recommended that you use a USB cable that you select the correct print quality settings in the printer driver for the document do...are using. • Make sure the media size selected in the tray. 116 Maintain and troubleshoot Placement of the text or graphics is wrong Check how the media is loaded Make sure ... might be cut off if the document size is larger than the media that is less than one page is being picked For more information, see Solve paper-feed problems. There is not overloaded. More than...
User Guide
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To get better results, select Normal or Best. HP cannot guarantee the quality of non-HP ink cartridges. Colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Wrong colors are printing as black and white Check the print settings ...ink. For more information, see , Clean the ink cartridges. For more information, see , Clean the ink cartridges. 120 Maintain and troubleshoot Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on special and customsized media....
To get better results, select Normal or Best. HP cannot guarantee the quality of non-HP ink cartridges. Colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Wrong colors are printing as black and white Check the print settings ...ink. For more information, see , Clean the ink cartridges. For more information, see , Clean the ink cartridges. 120 Maintain and troubleshoot Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on special and customsized media....
User Guide
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... Obtain electronic support To find the version number of the device) 2. You can also obtain support from the Toolbox (Windows) or HP Printer Utility (Mac OS), which provide easy, step-by product, country/region, and language. To assist our Customer Care Center representatives to...as: • Access online support pages. • Send HP an e-mail message for answers to your country/region, and then click Contact HP for information on calling for the latest troubleshooting information, or product fixes and updates. Obtain HP telephone support During the warranty period, you have a problem...
... Obtain electronic support To find the version number of the device) 2. You can also obtain support from the Toolbox (Windows) or HP Printer Utility (Mac OS), which provide easy, step-by product, country/region, and language. To assist our Customer Care Center representatives to...as: • Access online support pages. • Send HP an e-mail message for answers to your country/region, and then click Contact HP for information on calling for the latest troubleshooting information, or product fixes and updates. Obtain HP telephone support During the warranty period, you have a problem...
User Guide
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... setup 59 troubleshoot 129 voice mail, set up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit ... notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14... device control panel locating 10 L language, printer 156 left navigation button 10 legal paper copy 31 letter paper copy 32 light images, troubleshoot copies 124 scans 129 lighten copies 35 faxes...
... setup 59 troubleshoot 129 voice mail, set up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit ... notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14... device control panel locating 10 L language, printer 156 left navigation button 10 legal paper copy 31 letter paper copy 32 light images, troubleshoot copies 124 scans 129 lighten copies 35 faxes...
User Guide
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Index lines copies, troubleshoot 125 scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95..., specifications 22 media ADF capacity 16 borderless printing 25 clear jams 144 HP, order 147 load tray 23 print on custom-sized 23 selecting 17 skewed pages 122 specifications 18 supported sizes 19 troubleshoot feeding 122 types and weights supported 21 memory deleting faxes 50 reprint faxes...
Index lines copies, troubleshoot 125 scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95..., specifications 22 media ADF capacity 16 borderless printing 25 clear jams 144 HP, order 147 load tray 23 print on custom-sized 23 selecting 17 skewed pages 122 specifications 18 supported sizes 19 troubleshoot feeding 122 types and weights supported 21 memory deleting faxes 50 reprint faxes...
User Guide
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...send scans to programs 38 poll to receive fax 50 ports, specifications 156 power specifications 159 troubleshoot 114 power input, locating 9 power on 66 print 67 send faxes basic fax 41 color fax 45 manually 41 memory, from 43 monitor dialing 42, 44 multiple recipients 44 schedule... faxes 50 self-test report 67 settings 28 slow 115 speed-dial entries 27 troubleshoot 114 print driver settings 28 version 150 warranty 149 print quality troubleshoot 117 print-carriage access door, locating 9 printer driver settings 28 version 150 warranty 149 processor specifications 156 pulse dialing 57 Q quality...
...send scans to programs 38 poll to receive fax 50 ports, specifications 156 power specifications 159 troubleshoot 114 power input, locating 9 power on 66 print 67 send faxes basic fax 41 color fax 45 manually 41 memory, from 43 monitor dialing 42, 44 multiple recipients 44 schedule... faxes 50 self-test report 67 settings 28 slow 115 speed-dial entries 27 troubleshoot 114 print driver settings 28 version 150 warranty 149 print quality troubleshoot 117 print-carriage access door, locating 9 printer driver settings 28 version 150 warranty 149 processor specifications 156 pulse dialing 57 Q quality...