HP J4580 Support Question
HP J4580 Support Question
Find answers below for this question about HP J4580 - Officejet All-in-One Color Inkjet.Need a HP J4580 manual? We have 4 online manuals for this item!
Question posted by sugar on April 1st, 2010
Inkjet J4580 Error Message 'at Least One Cartridges Has A Problem'
I have replace both the ink cartridges and I still get this message - any help would be appreciated.
Current Answers
Related HP J4580 Manual Pages
User Guide - Page 5
... parts ...8 Front view ...8 Printing supplies area ...9 Back view ...9 Device control panel buttons and lights 10 Connection information ...11
2 Use the device Use device control panel menus 12 Device control-panel message types 12 Status messages ...13 Warning messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14...
User Guide - Page 8
... the ink cartridges 104 Clean the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message appears...
User Guide - Page 9
... or faded 124 Size is reduced ...124 Copy quality is poor ...124 Copy defects are apparent 124 The device prints half a page, then ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan...
User Guide - Page 16
... originals • Select print media • Load media • Print on the control-panel display. 2 Use the device
This section contains the following topics: • Status messages • Warning messages • Error messages • Critical error messages
12
Use the device To display a menu, press the menu button for the function you to use. • Scan menu: Presents...
User Guide - Page 17
... no action to continue printing. These messages are using (for example, Copy Color). If the error message shows an error code, press the Power button to turn off the device, and then turn off the device, and then turning it on again. If a critical error persists, service is Low On Ink.
At the device control panel, press the left or...
User Guide - Page 41
... sharpen your scans, see the onscreen HP Photosmart Software Help that came with your device and computer must also be connected and turned on a...device control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on .
NOTE: Closing the HP Digital Imaging Monitor icon in the No Connection error message. For information about how to scan from the device...
User Guide - Page 55
... Fax Fwd, Black menu. Press right arrow until On appears, and then press OK. A received color fax is not able to forward the fax to the designated fax machine (for received faxes, it...fax, the fax does not print and an error message appears on ), the device prints the fax. Faxes can be printed on the device control panel display. To set up the device to forward your faxes to receive your main...
User Guide - Page 70
...4. Select the device and click Launch Utility. Understand the self-test report
Use the self-test report to: • View current device information and ink cartridge status • Help troubleshoot problems The self-test...currently installed ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the model and serial number...
User Guide - Page 112
... sure the nozzles are removing it from HP Support. Push the ink cartridge forward until it in an ink cartridge protector if you are not touching anything when you remove an ink cartridge from the device with the photo and tri-color ink cartridges.
Whenever you store the ink cartridges.
108 Maintain and troubleshoot You can order one from drying out when...
User Guide - Page 118
... printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues
Solve printing problems
This section contains the following topics: • The device shuts down unexpectedly • Error message appears on control-panel display • The device is not responding (nothing prints) •...
User Guide - Page 119
....
Solve printing problems 115 Refer to the Help system for the operating system for the device. Check the device software installation If the device is a problem communicating with the device, try temporarily disabling the firewall. For more information, see General troubleshooting tips and resources. Check the device setup For more information, see Clean the ink cartridges. Check the...
User Guide - Page 122
... the computer to be too moist or too rough.
If the problem persists, turn on ink. Check the type of media loaded in the device Make sure the tray supports the type of non-HP ink cartridges. Align the ink cartridges Align the ink cartridges.
Clean the ink cartridge The ink cartridges may be due to minimize the effects of the job. For...
User Guide - Page 125
... the quality of media do not line up properly
Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. Solve paper-feed problems 121 For information on changing this setting, see Manage the device and Work with ink cartridges. Check the print settings Make sure Print in Grayscale is supported...
User Guide - Page 127
... the tray is full.)
• If you are apparent • The device prints half a page, then ejects the paper • Error messages appear • Paper mismatch
No copy came out • Copies are blank...the settings The contrast setting might be busy with another job.
Solve copy problems
If the following topics do not help fill the tray. (Some media is picked up more information, see ...
User Guide - Page 129
...ink. See Clean the device for the job. See Clean the device for more information, see Change the copy settings.
• Horizontal grainy or white bands in the ADF. Solve copy problems... more information, see Manage the device and Work with ink cartridges.
Check the setting and change it...default enhancement setting might need cleaning. Error messages appear
"Reload document and then ...
User Guide - Page 130
Chapter 8
Solve scan problems
If the following topics do not use a resolution that is higher than needed.
However... help, see the software Help for information about HP support.
Wait until the device reaches the READY state.
• Check the software Make sure the software is placed on the scanner glass.
• Check the device The device might be edited • Error messages appear...
User Guide - Page 132
...more colors (or levels of gray). Chapter 8
Error messages appear
"Unable to activate TWAIN source" or "An error ... color settings. On Windows computers, you are printed by using tiny dots of ink...device is selected. If the following suggestions do not work with the device software. ◦ Make sure that the resolution and color settings are not TWAIN-compliant do not solve the problem...
User Guide - Page 140
..., you might be able to solve it is full (limited by device memory). One end of the device and the other end to your telephone wall jack, as the device, might already have in use the device for an error message providing information about the problem and how to send or receive faxes if the fax memory...
User Guide - Page 175
... 123 Copy B&W function indicator 10 Copy Color function indicator 10 Copy menu 12 correct port test, fax 132 critical error messages 13 custom-sized media guidelines 18 print ...supported 20 tray supporting 21 environmental specifications 159 environmental sustainability program 167 error correction mode 47 error messages device control panel 13 unable to programs 38 settings, change 56 parallel ...
User Guide - Page 178
.../regions with 68 setup types 69 settings administrator 64 copy 31 device control panel 13 driver 28 fax 45 scan 39 speed, fax...replace ink cartridges 99 reports confirmation, fax 60 error, fax 61 fax test failed 130 reprint faxes from memory 50 resolution, fax 46 right navigation button 10 rings to answer 56
S
save default settings 13 faxes in memory 49
scan cancel 39 edit images 39 error messages...
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