Users Manual - English
Page 6
... you are not the Original Purchaser and the product that expired in accordance with a copy of your bill of sale. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the original end-user...ribbons, thermal PLUS paper and thermal paper. Except as Paper Feeding Kit, Fuser and Laser Units. What is eligible for parts or labor. What to do : After contacting Brother or a Brother Authorized Service Center, you may be free from other than defects in materials or workmanship; For ...
... you are not the Original Purchaser and the product that expired in accordance with a copy of your bill of sale. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the original end-user...ribbons, thermal PLUS paper and thermal paper. Except as Paper Feeding Kit, Fuser and Laser Units. What is eligible for parts or labor. What to do : After contacting Brother or a Brother Authorized Service Center, you may be free from other than defects in materials or workmanship; For ...
Users Manual - English
Page 8
... Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will void the Warranty. BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation...
... Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will void the Warranty. BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation...
Users Manual - English
Page 158
...release the scanner lock lever. Call Brother Customer Service to replace the paper feeding kit for duplex scanning. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144...Brother Customer Service to replace the PF Kit 2. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) The toner cartridge is at the end of paper for Tray 2. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace...
...release the scanner lock lever. Call Brother Customer Service to replace the paper feeding kit for duplex scanning. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144...Brother Customer Service to replace the PF Kit 2. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) The toner cartridge is at the end of paper for Tray 2. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace...
Users Manual - English
Page 181
...see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 2. a Press Menu, 8,...When the following messages appear on the LCD. C a Press Menu, 8, 1. 81.Serial No. Fuser Unit Replace Parts Replace laser unit. The parts listed below will need to be replaced after printing approximately 50,000 pages for PF KitMP and 100,000 pages for PF Kit1, PF Kit2,...
...see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 2. a Press Menu, 8,...When the following messages appear on the LCD. C a Press Menu, 8, 1. 81.Serial No. Fuser Unit Replace Parts Replace laser unit. The parts listed below will need to be replaced after printing approximately 50,000 pages for PF KitMP and 100,000 pages for PF Kit1, PF Kit2,...
Service Manual
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... open the enclosure of VBG 93 and the performance instructions for Laser Product (WARNHINWEIS fur Laser drucker) CAUTION: When the machine during servicing is attached on the printer. Since the beam is invisible, the following caution label is operated with the laser unit, replace the laser unit itself. SAFETY INFORMATION ■ Caution for VBG 93 are valid...
... open the enclosure of VBG 93 and the performance instructions for Laser Product (WARNHINWEIS fur Laser drucker) CAUTION: When the machine during servicing is attached on the printer. Since the beam is invisible, the following caution label is operated with the laser unit, replace the laser unit itself. SAFETY INFORMATION ■ Caution for VBG 93 are valid...
Service Manual
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2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product.
2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product.
Service Manual
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...print with Direct Print. The toner cartridge is time to reset. 3-14 It is not installed properly. Replace the fuser unit. 3-15 It is not in - Replace the laser unit. 3-15 It is removed Press Stop/Exit. DISTINGUISH ERROR CAUSE 2.1 ERROR INDICATION To help the user... indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. Replace the PF Kit 1. 3-15 It is - For the...
...print with Direct Print. The toner cartridge is time to reset. 3-14 It is not installed properly. Replace the fuser unit. 3-15 It is not in - Replace the laser unit. 3-15 It is removed Press Stop/Exit. DISTINGUISH ERROR CAUSE 2.1 ERROR INDICATION To help the user... indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. Replace the PF Kit 1. 3-15 It is - For the...
Service Manual
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... the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB... 44 No toner cartridge Replacement time of the drum 50 unit 51 Replacement time of the paper feed kit MP 52 Replacement time of the paper feed kit T1 53 Replacement time of the paper feed kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened ...
... the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB... 44 No toner cartridge Replacement time of the drum 50 unit 51 Replacement time of the paper feed kit MP 52 Replacement time of the paper feed kit T1 53 Replacement time of the paper feed kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened ...
Service Manual
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.... ■ Error code 54 Replace Parts Fuser Unit Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the laser unit Replace the laser unit. 3-15 Confidential Step 1 Cause Replacement time of the paper feed...
.... ■ Error code 54 Replace Parts Fuser Unit Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the laser unit Replace the laser unit. 3-15 Confidential Step 1 Cause Replacement time of the paper feed...
Service Manual
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Laser unit polygon mirror failure Error code 72 Print Unable 72 Turn the power off and then back on again. ■ Error code 70 Print Unable 70 Turn the power off and then back on again. Laser beam emission failure Step 1 2 Cause Laser scanner unit failure Main PCB failure Remedy Replace the laser scanner unit.... Step 1 2 Cause Thermistor ASSY failure Main PCB failure Remedy Replace the laser scanner unit. Fuser motor error Step ...
Laser unit polygon mirror failure Error code 72 Print Unable 72 Turn the power off and then back on again. ■ Error code 70 Print Unable 70 Turn the power off and then back on again. Laser beam emission failure Step 1 2 Cause Laser scanner unit failure Main PCB failure Remedy Replace the laser scanner unit.... Step 1 2 Cause Thermistor ASSY failure Main PCB failure Remedy Replace the laser scanner unit. Fuser motor error Step ...
Service Manual
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E2PROM data laser unit error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EC Print Unable EC See Troubleshooting and routine maintenance chapter in User's Guide. EEPROM error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EB ... and routine maintenance chapter in User's Guide. Fuser fan performance failure Step 1 2 Cause Main fan failure Main PCB failure Remedy Replace the main fan ASSY. Leave the machine for 15 min. Central temperature of heat roller detected more than 280°C Step 1 2 Cause...
E2PROM data laser unit error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EC Print Unable EC See Troubleshooting and routine maintenance chapter in User's Guide. EEPROM error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EB ... and routine maintenance chapter in User's Guide. Fuser fan performance failure Step 1 2 Cause Main fan failure Main PCB failure Remedy Replace the main fan ASSY. Leave the machine for 15 min. Central temperature of heat roller detected more than 280°C Step 1 2 Cause...
Service Manual
Page 118
..., toner save mode may be on exposure Are the electrodes of the laser unit dirty? drum electrode drum unit and machine Yes (Refer to Fig. 3-6.) Toner sensor failure After replacing the toner cartridge with a new one . Replace the toner cartridge. Between the HVPS PCB/Main PCB connection failure Is ...or toner LED PCB ASSY. Laser unit failure Is the problem solved after replacing the main PCB ASSY? Check the machine's environment. Dirt on scanner windows of the laser unit Is the scanner windows of the Clean both electrodes. Wipe the dirt off with a new one , does the same problem...
..., toner save mode may be on exposure Are the electrodes of the laser unit dirty? drum electrode drum unit and machine Yes (Refer to Fig. 3-6.) Toner sensor failure After replacing the toner cartridge with a new one . Replace the toner cartridge. Between the HVPS PCB/Main PCB connection failure Is ...or toner LED PCB ASSY. Laser unit failure Is the problem solved after replacing the main PCB ASSY? Check the machine's environment. Dirt on scanner windows of the laser unit Is the scanner windows of the Clean both electrodes. Wipe the dirt off with a new one , does the same problem...
Service Manual
Page 121
... failure Are the electrodes on the drum unit and machine body dirty? Replace the laser unit. Yes Replace the main PCB Yes ASSY. 3-49 Confidential Replace the drum unit with a new one . - Replace the laser unit. Laser unit failure Is the problem solved after replacing the main PCB ASSY? Main PCB failure Is the problem solved after replacing the laser unit? Result Remedy Clean both electrodes. Main...
... failure Are the electrodes on the drum unit and machine body dirty? Replace the laser unit. Yes Replace the main PCB Yes ASSY. 3-49 Confidential Replace the drum unit with a new one . - Replace the laser unit. Laser unit failure Is the problem solved after replacing the main PCB ASSY? Main PCB failure Is the problem solved after replacing the laser unit? Result Remedy Clean both electrodes. Main...
Service Manual
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Scanner harness of the laser unit connection failure Is the scanner harness of the laser unit. Reconnect the scanner No harness of the laser unit connected securely? Laser unit failure Is the problem solved after replacing the HVPS PCB ASSY? Yes Replace the drum unit. HVPS PCB failure Is the problem solved after replacing the laser unit? Main PCB failure Is the problem solved after...
Scanner harness of the laser unit connection failure Is the scanner harness of the laser unit. Reconnect the scanner No harness of the laser unit connected securely? Laser unit failure Is the problem solved after replacing the HVPS PCB ASSY? Yes Replace the drum unit. HVPS PCB failure Is the problem solved after replacing the laser unit? Main PCB failure Is the problem solved after...
Service Manual
Page 125
... failure machine body dirty? Step 1 2 3 Cause Condensation Transfer failure Scanner windows of the laser unit with a new one . Drum unit Are the electrodes on electrode contact the toner cartridge and failure machine body dirty? Yes Replace the drum unit. Try printing multiple pages to Fig. 3-2, Fig. 3-3.) 3-53 Confidential High temperature and high humidity conditions can cause...
... failure machine body dirty? Step 1 2 3 Cause Condensation Transfer failure Scanner windows of the laser unit with a new one . Drum unit Are the electrodes on electrode contact the toner cartridge and failure machine body dirty? Yes Replace the drum unit. Try printing multiple pages to Fig. 3-2, Fig. 3-3.) 3-53 Confidential High temperature and high humidity conditions can cause...
Service Manual
Page 126
...) intervals? Main PCB failure Is the problem solved after replacing the laser unit? Clean the scanner windows of the toner unit with a cotton swab. - Laser unit failure Is the problem solved after replacing the main PCB ASSY? Yes Replace the toner sensor PCB ASSY. Replace the drum unit with a new one? Drum unit connection failure Are the electrodes on the exposure drum...
...) intervals? Main PCB failure Is the problem solved after replacing the laser unit? Clean the scanner windows of the toner unit with a cotton swab. - Laser unit failure Is the problem solved after replacing the main PCB ASSY? Yes Replace the toner sensor PCB ASSY. Replace the drum unit with a new one? Drum unit connection failure Are the electrodes on the exposure drum...
Service Manual
Page 129
...HVPS PCB failure Is the problem solved after replacing the laser unit? Result Remedy Replace the HVPS PCB Yes ASSY. Toner may be empty. The paper tray ground terminal provided in the machine body? Laser unit failure Is the problem solved after replacing the HVPS PCB ASSY? Yes 3-57 ... paper tray ground terminal bent, which is provided in the machine body may be dirty. Replace the toner cartridge with a dry cloth. Main PCB failure Is the problem solved after replacing the main PCB ASSY? Clean the contact with a new one. Replace the laser unit.
...HVPS PCB failure Is the problem solved after replacing the laser unit? Result Remedy Replace the HVPS PCB Yes ASSY. Toner may be empty. The paper tray ground terminal provided in the machine body? Laser unit failure Is the problem solved after replacing the HVPS PCB ASSY? Yes 3-57 ... paper tray ground terminal bent, which is provided in the machine body may be dirty. Replace the toner cartridge with a dry cloth. Main PCB failure Is the problem solved after replacing the main PCB ASSY? Clean the contact with a new one. Replace the laser unit.
Service Manual
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CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
Service Manual
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... replacement parts listed below should be replaced at an angle. 4-2 Confidential Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement ...• When connecting flat cables, do not appear to be released from the power outlet before replacing the periodical replacement parts. • If the Fuser Unit is calculated when simplex printed the normal business document (ISO/IEC19752) on the print jobs and ...
... replacement parts listed below should be replaced at an angle. 4-2 Confidential Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement ...• When connecting flat cables, do not appear to be released from the power outlet before replacing the periodical replacement parts. • If the Fuser Unit is calculated when simplex printed the normal business document (ISO/IEC19752) on the print jobs and ...
Service Manual
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1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover. Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential
1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover. Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential