Users Manual - English
Page 14
...112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright ...the print quality 131 Setting Dial Tone detection 138 Telephone line interference 138 Error and maintenance messages 139 Transferring your faxes or Fax Journal report 144 ... the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic ...
...112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright ...the print quality 131 Setting Dial Tone detection 138 Telephone line interference 138 Error and maintenance messages 139 Transferring your faxes or Fax Journal report 144 ... the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic ...
Users Manual - English
Page 25
If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.) The front cover or fuser cover is off. 9 Others Check the LCD message. Print data remains in the tray or ... is off or the machine is in memory, or printing data. Replace the toner cartridge with a new one. The machine is either receiving data from the computer, processing data in Sleep mode, the LED is open Toner Life End Paper error Scan lock The machine is ready to print again. The machine is...
If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.) The front cover or fuser cover is off. 9 Others Check the LCD message. Print data remains in the tray or ... is off or the machine is in memory, or printing data. Replace the toner cartridge with a new one. The machine is either receiving data from the computer, processing data in Sleep mode, the LED is open Toner Life End Paper error Scan lock The machine is ready to print again. The machine is...
Users Manual - English
Page 142
... prints unexpectedly or it is set up to see if the LCD is showing an error message. (See Error and maintenance messages on page 84.) is online: (Windows Vista®) Click the ...in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable ... and Cleaning the corona wire on page 156.) Printing difficulties Difficulties No printout. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is set up to check your machine. Make...
... prints unexpectedly or it is set up to see if the LCD is showing an error message. (See Error and maintenance messages on page 84.) is online: (Windows Vista®) Click the ...in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable ... and Cleaning the corona wire on page 156.) Printing difficulties Difficulties No printout. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is set up to check your machine. Make...
Users Manual - English
Page 155
... are shown below. If you turned on the LCD, and put it back into cooling down mode, you can be replaced. Error Message Access Error Cartridge Error Comm.Error Connection Fail Cooling Down Wait for a while. Reinsert the device and try to send or receive again. The machine will...brother.com/. that you will pause its current print job and go into the drum unit again. During the cooling down mode. cartridge that surround the exhaust outlet, and then leave the machine turned on page 144.) The front cover is not installed Pull out the drum unit, take out the toner...
... are shown below. If you turned on the LCD, and put it back into cooling down mode, you can be replaced. Error Message Access Error Cartridge Error Comm.Error Connection Fail Cooling Down Wait for a while. Reinsert the device and try to send or receive again. The machine will...brother.com/. that you will pause its current print job and go into the drum unit again. During the cooling down mode. cartridge that surround the exhaust outlet, and then leave the machine turned on page 144.) The front cover is not installed Pull out the drum unit, take out the toner...
Users Manual - English
Page 156
... ADF was not inserted or fed properly, or the document scanned from Manual to another mode. Do one of the following: Refill the paper in the paper tray. Leave the machine for approximately...on page 57.) The corona wire on the drum unit Clean the corona wire on . Replace the drum unit. (See Replacing the drum unit on again. Turn the power switch off for 15 minutes with the ...Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Response/Busy No Toner No Tray Cause Action The ...
... ADF was not inserted or fed properly, or the document scanned from Manual to another mode. Do one of the following: Refill the paper in the paper tray. Leave the machine for approximately...on page 57.) The corona wire on the drum unit Clean the corona wire on . Replace the drum unit. (See Replacing the drum unit on again. Turn the power switch off for 15 minutes with the ...Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Response/Busy No Toner No Tray Cause Action The ...
Users Manual - English
Page 158
...on page 200.) The scanner lock is time to replace the laser unit. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144.) Document is time to replace the PF Kit 2. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is too long for Tray... or Fax Journal report on page 160.) The machine has a mechanical problem. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is locked. Use the suitable size...
...on page 200.) The scanner lock is time to replace the laser unit. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144.) Document is time to replace the PF Kit 2. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is too long for Tray... or Fax Journal report on page 160.) The machine has a mechanical problem. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is locked. Use the suitable size...
Users Manual - English
Page 238
...interference 138 multi-line (PBX 60 roll over lines 58 two-line telephone system 59 Temporary copy settings 85 Text, entering 192 Toner cartridge, replacing 160 Toner save 27 Transparency 10, 12, 14 Tray selection 92 Tray use, setting copy 23 fax 24 print 25 Troubleshooting 122 document jam... 145 error messages on LCD 139 if you are having difficulty copy quality 126 incoming calls 125 network 128 paper handling 128 print ...
...interference 138 multi-line (PBX 60 roll over lines 58 two-line telephone system 59 Temporary copy settings 85 Text, entering 192 Toner cartridge, replacing 160 Toner save 27 Transparency 10, 12, 14 Tray selection 92 Tray use, setting copy 23 fax 24 print 25 Troubleshooting 122 document jam... 145 error messages on LCD 139 if you are having difficulty copy quality 126 incoming calls 125 network 128 paper handling 128 print ...
Quick Setup Guide - English
Page 45
...550 sheets. You can hold up to replace consumable items, an error message will be indicated on the LCD. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. For more details about the consumables... for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 When the tray...
...550 sheets. You can hold up to replace consumable items, an error message will be indicated on the LCD. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. For more details about the consumables... for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 When the tray...
Service Manual
Page 77
... not reset when a new drum press Clear/Back. Replace the fuser unit. 3-15 It is - The toner cartridge is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the...
... not reset when a new drum press Clear/Back. Replace the fuser unit. 3-15 It is - The toner cartridge is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the...
Service Manual
Page 78
...something. Receive Mode from the inside of the machine. 3-25 3-6 Confidential The drum unit has reached Replace the drum unit. Do one of the following: Turn the power switch off, wait a few seconds, and then turn it for ... exhaust outlet, and then leave the machine turned on but do not use it on again. Drum Error The corona wire on the drum unit. Clean the corona wire on the drum unit needs to Off.... the end of the drum unit or toner cartridge is jammed in the back of the machine, and then close the fuser cover and press ...
...something. Receive Mode from the inside of the machine. 3-25 3-6 Confidential The drum unit has reached Replace the drum unit. Do one of the following: Turn the power switch off, wait a few seconds, and then turn it for ... exhaust outlet, and then leave the machine turned on but do not use it on again. Drum Error The corona wire on the drum unit. Clean the corona wire on the drum unit needs to Off.... the end of the drum unit or toner cartridge is jammed in the back of the machine, and then close the fuser cover and press ...
Service Manual
Page 80
... XX The machine has a Perform processing with a up and printing is one . size of optional trays is not new one . memory drive. Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is used Replace the toner cartridge with the error mechanical problem. Remove the USB Flash memory drive from the USB...
... XX The machine has a Perform processing with a up and printing is one . size of optional trays is not new one . memory drive. Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is used Replace the toner cartridge with the error mechanical problem. Remove the USB Flash memory drive from the USB...
Service Manual
Page 81
... which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure...kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end...
... which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure...kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end...
Service Manual
Page 82
...near eject tray 3-27 BD Black level data error 3-33 Specified paper size is not 99 supported for duplex printing (DX) ADF duplex scanning cannot be 3-27 BF implemented due to too long 3-33 document 9D Not used C0 New toner detection lever failure 3-34 9F Paper empty 3-...28 C7 Run out of memory for scanning 3-32 89 Incorrect paper size in duplex printing 3-25 B7 A/D converter standard voltage failure; detection error until Drum Unit is 83 replaced.) (Discharge detection error occurs when the machine 3-23...
...near eject tray 3-27 BD Black level data error 3-33 Specified paper size is not 99 supported for duplex printing (DX) ADF duplex scanning cannot be 3-27 BF implemented due to too long 3-33 document 9D Not used C0 New toner detection lever failure 3-34 9F Paper empty 3-...28 C7 Run out of memory for scanning 3-32 89 Incorrect paper size in duplex printing 3-25 B7 A/D converter standard voltage failure; detection error until Drum Unit is 83 replaced.) (Discharge detection error occurs when the machine 3-23...
Service Manual
Page 86
... ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one . ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential No toner cartridge User Check • Install a new toner cartridge. Step...
... ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one . ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential No toner cartridge User Check • Install a new toner cartridge. Step...
Service Manual
Page 89
... unit if the heater is low User Check • Prepare the toner cartridge with a new one . 3-17 Confidential Step Cause Remedy 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY. ■ Error code 63 Replace Toner Open the Top Cover, replace Toner Cartridge. Leave the machine for 15 minutes and perform it after...
... unit if the heater is low User Check • Prepare the toner cartridge with a new one . 3-17 Confidential Step Cause Remedy 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY. ■ Error code 63 Replace Toner Open the Top Cover, replace Toner Cartridge. Leave the machine for 15 minutes and perform it after...
Service Manual
Page 106
... Roller / Developing Bias Voltage Counter Reset Function" in . Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code C8 Out of Memory Press Job Cancel. New toner detection lever failure User Check • Install the toner cartridges into the machine properly. Run out of memory for data expansion of PC...
... Roller / Developing Bias Voltage Counter Reset Function" in . Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code C8 Out of Memory Press Job Cancel. New toner detection lever failure User Check • Install the toner cartridges into the machine properly. Run out of memory for data expansion of PC...
Service Manual
Page 107
... reconnect it on again after a while. • Replace the USB device with another one. User Check • Install the DIMM correctly. Main PCB failure Replace the main PCB ASSY. ■ Error code CD No Toner Open the Front Cover, then install the Toner Cartridge. ■ Error code C9 DIMM Error Make sure that the DIMM is not installed...
... reconnect it on again after a while. • Replace the USB device with another one. User Check • Install the DIMM correctly. Main PCB failure Replace the main PCB ASSY. ■ Error code CD No Toner Open the Front Cover, then install the Toner Cartridge. ■ Error code C9 DIMM Error Make sure that the DIMM is not installed...
Service Manual
Page 153
... ASSY. ■ Pickup function of the appropriate color. Paper feed/belt cleaner motor failure Replace the paper feed/belt cleaner motor. ■ The new toner is installed in Chapter 7.) Identify the error type, and then refer to the specified section of this chapter. Make sure correct movement... of the new toner actuator of paper tray does not work . New toner actuator damaged Replace the drum unit. Check that ...
... ASSY. ■ Pickup function of the appropriate color. Paper feed/belt cleaner motor failure Replace the paper feed/belt cleaner motor. ■ The new toner is installed in Chapter 7.) Identify the error type, and then refer to the specified section of this chapter. Make sure correct movement... of the new toner actuator of paper tray does not work . New toner actuator damaged Replace the drum unit. Check that ...
Service Manual
Page 381
...periodical replacement part, error history, communication history and telephone book. Note; • It is impossible to set the conformable value to the toner cartridge installed in the check box at the right hand side. Note; • If replace the ... "Reset Develop Bias STD" or "Reset Develop Bias HIGH" from Menu according as the currently used toner cartridge. Even if the toner cartridge reaches the end of actual life, the warning display does not appear, the problem may occur...machine off. The upper limit value is different between the starter toner cartridge, standard one and high-capacity...
...periodical replacement part, error history, communication history and telephone book. Note; • It is impossible to set the conformable value to the toner cartridge installed in the check box at the right hand side. Note; • If replace the ... "Reset Develop Bias STD" or "Reset Develop Bias HIGH" from Menu according as the currently used toner cartridge. Even if the toner cartridge reaches the end of actual life, the warning display does not appear, the problem may occur...machine off. The upper limit value is different between the starter toner cartridge, standard one and high-capacity...
Service Manual
Page 419
... display its log information on the LCD. (1) Press the [8] and [0] keys in this operation, beeps for one second and returns to the ten error codes are displayed one by one of the following information items appears on the LCD. (2) Press the [Start] button. Number of times the T1... last error, the previous error, and the second previous error are displayed in turn. Number of printed pages with the waste toner box. *1 Number of times the waste toner box has been replaced. *1 Number of times the MP paper feeding kit has been replaced. Number of printed pages with the laser unit....
... display its log information on the LCD. (1) Press the [8] and [0] keys in this operation, beeps for one second and returns to the ten error codes are displayed one by one of the following information items appears on the LCD. (2) Press the [Start] button. Number of times the T1... last error, the previous error, and the second previous error are displayed in turn. Number of printed pages with the waste toner box. *1 Number of times the waste toner box has been replaced. *1 Number of times the MP paper feeding kit has been replaced. Number of printed pages with the laser unit....