Users Manual - English
Page 6
...Laser Units. What is NOT covered: This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation, improper or abnormal use of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com. You are responsible for parts...Purchaser and the product that the Machine and the accompanying Consumable and Accessory Items will ask you to supply iv Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the ...
...Laser Units. What is NOT covered: This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation, improper or abnormal use of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com. You are responsible for parts...Purchaser and the product that the Machine and the accompanying Consumable and Accessory Items will ask you to supply iv Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the ...
Users Manual - English
Page 7
... any service and/or replacement parts/products at a conveniently located Authorized Service Center. Brother will provide you with a replacement Machine after receipt of the replacement Machine, supply the required proof of consequential or incidental damages, the above , Brother shall not be in which we (1) refer to make that you will, after receiving one from state to state...
... any service and/or replacement parts/products at a conveniently located Authorized Service Center. Brother will provide you with a replacement Machine after receipt of the replacement Machine, supply the required proof of consequential or incidental damages, the above , Brother shall not be in which we (1) refer to make that you will, after receiving one from state to state...
Users Manual - English
Page 8
...Neither Brother nor anyone other rights which vary from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax... including lost profits, arising from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will repair or replace (at Brother Authorized Service Centres throughout Canada. Warranty Service is available at Brother's sole discretion) this machine is rented, sold...
...Neither Brother nor anyone other rights which vary from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax... including lost profits, arising from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will repair or replace (at Brother Authorized Service Centres throughout Canada. Warranty Service is available at Brother's sole discretion) this machine is rented, sold...
Users Manual - English
Page 14
... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
Users Manual - English
Page 157
...of its life. Turn off for approximately 60 hours without losing faxes stored in process Do one of the USB Flash memory drive is the end of the USB Flash memory drive. Replace Parts The drum unit is on page 163.) The drum unit counter was not reset when a...sending or copy operation in Canada) 141 Call Brother Customer Service to replace the fuser unit. Change the file name of Memory The machine's memory is time to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in progress Do one of memory message on the USB Flash memory ...
...of its life. Turn off for approximately 60 hours without losing faxes stored in process Do one of the USB Flash memory drive is the end of the USB Flash memory drive. Replace Parts The drum unit is on page 163.) The drum unit counter was not reset when a...sending or copy operation in Canada) 141 Call Brother Customer Service to replace the fuser unit. Change the file name of Memory The machine's memory is time to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in progress Do one of memory message on the USB Flash memory ...
Users Manual - English
Page 158
... lock lever. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144.) Document is not possible. Call Brother Customer Service to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada)...Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is time to replace the paper feeding kit for Tray 2. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER...
... lock lever. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144.) Document is not possible. Call Brother Customer Service to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada)...Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is time to replace the paper feeding kit for Tray 2. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER...
Users Manual - English
Page 179
...yield is a noticeable deterioration in the illustration. CAUTION HOT SURFACE After you replace the drum unit. (See Cleaning the laser scanner window on page 154.) IMPORTANT While removing the drum unit, handle it..., some internal parts of pages that determine the actual drum life, such as temperature, humidity, type of use for a while. If you do this estimate. If the LCD shows Replace Parts Drum, ... if the LCD shows Replace Parts Drum, you open the front cover. To prevent injury, when you may be able to continue printing without having to buy a new one. Note The drum unit...
...yield is a noticeable deterioration in the illustration. CAUTION HOT SURFACE After you replace the drum unit. (See Cleaning the laser scanner window on page 154.) IMPORTANT While removing the drum unit, handle it..., some internal parts of pages that determine the actual drum life, such as temperature, humidity, type of use for a while. If you do this estimate. If the LCD shows Replace Parts Drum, ... if the LCD shows Replace Parts Drum, you open the front cover. To prevent injury, when you may be able to continue printing without having to buy a new one. Note The drum unit...
Users Manual - English
Page 181
...: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for MP tray. XXXXXXXXX b Press Stop/Exit. Fuser Unit Replace Parts Replace laser unit. Replace fuser unit. Troubleshooting and routine maintenance Replacing periodic maintenance parts C The periodic maintenance parts will have to be replaced regularly to maintain...
...: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for MP tray. XXXXXXXXX b Press Stop/Exit. Fuser Unit Replace Parts Replace laser unit. Replace fuser unit. Troubleshooting and routine maintenance Replacing periodic maintenance parts C The periodic maintenance parts will have to be replaced regularly to maintain...
Service Manual
Page 21
2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product.
2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product.
Service Manual
Page 77
... unit again. 3-34 The drum unit is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. Pull out the drum unit, take out the toner cartridge that is - its...
... unit again. 3-34 The drum unit is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. Pull out the drum unit, take out the toner cartridge that is - its...
Service Manual
Page 86
... feed kit MP User Check • Replace the paper feed kit MP with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User...
... feed kit MP User Check • Replace the paper feed kit MP with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User...
Service Manual
Page 87
... kit T2. ■ Error code 54 Replace Parts Fuser Unit Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the paper feed kit...
... kit T2. ■ Error code 54 Replace Parts Fuser Unit Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the paper feed kit...
Service Manual
Page 155
CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
Service Manual
Page 157
...replacement parts, refer to maintain product quality. 1.1 Periodical Replacement Parts Periodical replacement parts are the parts to be replaced periodically to "5.1 Resetting the Periodical Replacement Parts Life" in their appearance. Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement...before replacing the periodical replacement parts. • If the Fuser Unit is replaced after part replacement. ...
...replacement parts, refer to maintain product quality. 1.1 Periodical Replacement Parts Periodical replacement parts are the parts to be replaced periodically to "5.1 Resetting the Periodical Replacement Parts Life" in their appearance. Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement...before replacing the periodical replacement parts. • If the Fuser Unit is replaced after part replacement. ...
Service Manual
Page 158
1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover. Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential
1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover. Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential
Service Manual
Page 184
(30) Catch the Pins of the Outer chute onto the Back cover, and close the Back cover. 30b Pin Back cover Pin Outer chute ASSY 30a Back cover Fig. 4-44 Set the following parts after assembling. • Set the DX feed ASSY or DX blank cover. • Install the Drum/toner ASSY into the Printer. • Put the Paper into the Paper tray. • Reset the count of the Fuser unit and Laser unit after part replacement. (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter7.) 4-29 Confidential
(30) Catch the Pins of the Outer chute onto the Back cover, and close the Back cover. 30b Pin Back cover Pin Outer chute ASSY 30a Back cover Fig. 4-44 Set the following parts after assembling. • Set the DX feed ASSY or DX blank cover. • Install the Drum/toner ASSY into the Printer. • Put the Paper into the Paper tray. • Reset the count of the Fuser unit and Laser unit after part replacement. (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter7.) 4-29 Confidential
Service Manual
Page 381
... settings are completed. The upper limit value is impossible to set the conformable value to the toner cartridge installed in the end. All of periodical replacement part, error history, communication history and telephone book. Even if the toner cartridge reaches the end of actual life, the warning display does not appear, the..." or "Reset Develop Bias HIGH" from Menu according as the currently used toner cartridge. Note; • It is different between the starter toner cartridge, standard one and high-capacity...
... settings are completed. The upper limit value is impossible to set the conformable value to the toner cartridge installed in the end. All of periodical replacement part, error history, communication history and telephone book. Even if the toner cartridge reaches the end of actual life, the warning display does not appear, the..." or "Reset Develop Bias HIGH" from Menu according as the currently used toner cartridge. Note; • It is different between the starter toner cartridge, standard one and high-capacity...
Service Manual
Page 386
CONTENTS 1. OTHER SERVICE FUNCTIONS 7-36 5.1 Resetting the Periodical Replacement Parts Life 7-36 5.2 Develop Roller / Developing Bias Voltage Counter Reset Function 7-38 5.3 Drum condensation countermeasure mode 7-39 Confidential DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS 7-4 ...the front cover. You can perform operational checks of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5. USER-ACCESS TO THE ...
CONTENTS 1. OTHER SERVICE FUNCTIONS 7-36 5.1 Resetting the Periodical Replacement Parts Life 7-36 5.2 Develop Roller / Developing Bias Voltage Counter Reset Function 7-38 5.3 Drum condensation countermeasure mode 7-39 Confidential DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS 7-4 ...the front cover. You can perform operational checks of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5. USER-ACCESS TO THE ...
Service Manual
Page 423
... ■ Resetting the Life Counter of the Fuser Unit This function allows you to the ready state. OTHER SERVICE FUNCTIONS 5.1 Resetting the Periodical Replacement Parts Life ■ Resetting the Life Counter of the Drum Unit This function allows you to the ready state. 5. The "1. Reset / 2. Reset...appear on the LCD if pressing the [1] key. Exit" will appear on the LCD. (4) Press the [1] key when resetting the life counter of replacement times by one . (1) Press the [3] and [9] keys at the same time in the ready state. The "Reset Menu" will appear on the LCD. (2)...
... ■ Resetting the Life Counter of the Fuser Unit This function allows you to the ready state. OTHER SERVICE FUNCTIONS 5.1 Resetting the Periodical Replacement Parts Life ■ Resetting the Life Counter of the Drum Unit This function allows you to the ready state. 5. The "1. Reset / 2. Reset...appear on the LCD if pressing the [1] key. Exit" will appear on the LCD. (4) Press the [1] key when resetting the life counter of replacement times by one . (1) Press the [3] and [9] keys at the same time in the ready state. The "Reset Menu" will appear on the LCD. (2)...
Service Manual
Page 516
... the subjects listed by just clicking on the links below. 1. Diameter of Rollers" in Chapter 7.) 6. Reset parts life (Refer to "5.2 Diameter of rollers (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter 3.) 4. SPECIFICATIONS LIST" in Chapter 4.) 5. Periodical replacement parts (Refer to "2.6 Paper" in Chapter 3.) 2. Error message (Refer to "2. Machine specification (Refer to "2. ERROR CODES...
... the subjects listed by just clicking on the links below. 1. Diameter of Rollers" in Chapter 7.) 6. Reset parts life (Refer to "5.2 Diameter of rollers (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter 3.) 4. SPECIFICATIONS LIST" in Chapter 4.) 5. Periodical replacement parts (Refer to "2.6 Paper" in Chapter 3.) 2. Error message (Refer to "2. Machine specification (Refer to "2. ERROR CODES...