Users Manual - English
Page 6
...or refurbished product), prior to your bill of sale. Brother reserves the right to Brother or an Authorized Service Center within the United States (and does not include shipping outside , the United States, this Product in shipping. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who... 3 Damage caused by this warranty and if you first reported the problem to supply iv The decision as Paper Feeding Kit, Fuser and Laser Units. For products purchased in accordance with a copy of your dated bill of shipping, packing product, and insurance (if you for ...
...or refurbished product), prior to your bill of sale. Brother reserves the right to Brother or an Authorized Service Center within the United States (and does not include shipping outside , the United States, this Product in shipping. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who... 3 Damage caused by this warranty and if you first reported the problem to supply iv The decision as Paper Feeding Kit, Fuser and Laser Units. For products purchased in accordance with a copy of your dated bill of shipping, packing product, and insurance (if you for ...
Users Manual - English
Page 35
...based since this material is more stable at the high temperatures in this machine must be able to avoid 2 Do not use with a laser machine. Types of labels to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of labels designed for use labels... damaged. Using labels with the carrier sheet exposed because your machine. Labels should not exceed the paper weight specifications described in the fuser unit. Labels can be fed from the MP Tray. IMPORTANT Avoid feeding labels with spaces may stick to your machine will print on ...
...based since this material is more stable at the high temperatures in this machine must be able to avoid 2 Do not use with a laser machine. Types of labels to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of labels designed for use labels... damaged. Using labels with the carrier sheet exposed because your machine. Labels should not exceed the paper weight specifications described in the fuser unit. Labels can be fed from the MP Tray. IMPORTANT Avoid feeding labels with spaces may stick to your machine will print on ...
Users Manual - English
Page 151
...132; The fuser unit may be damaged. Put in the Software User's Guide on the CD-ROM.) Clean the scanner window and the corona wire of paper. (See Making multiple copies on page 84.) If the problem is too light, Toner Save mode may be damaged. Call Brother Customer Service at... damaged. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Make ten copies of a blank, white sheet of the drum unit. (See Cleaning the laser scanner window on page 154 and Cleaning the corona wire on page 156.) The toner cartridge may be on. Put in a...
...132; The fuser unit may be damaged. Put in the Software User's Guide on the CD-ROM.) Clean the scanner window and the corona wire of paper. (See Making multiple copies on page 84.) If the problem is too light, Toner Save mode may be damaged. Call Brother Customer Service at... damaged. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Make ten copies of a blank, white sheet of the drum unit. (See Cleaning the laser scanner window on page 154 and Cleaning the corona wire on page 156.) The toner cartridge may be on. Put in a...
Users Manual - English
Page 152
...toner cartridge on page 156.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 163.) Clean the laser scanner window and the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 154 and Cleaning the corona ...page 163.) The fuser unit may sometimes stick to the home position (a). (See Cleaning the corona wire on page 156.) The drum unit may be damaged. Put in Canada). 136 Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). ...
...toner cartridge on page 156.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 163.) Clean the laser scanner window and the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 154 and Cleaning the corona ...page 163.) The fuser unit may sometimes stick to the home position (a). (See Cleaning the corona wire on page 156.) The drum unit may be damaged. Put in Canada). 136 Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). ...
Users Manual - English
Page 181
...C a Press Menu, 8, 1. 81.Serial No. Replace fuser unit. Checking the Page Counters C You can see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF... Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for MP tray. Fuser Unit Replace Parts Replace laser unit. The...
...C a Press Menu, 8, 1. 81.Serial No. Replace fuser unit. Checking the Page Counters C You can see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF... Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for MP tray. Fuser Unit Replace Parts Replace laser unit. The...
Users Manual - English
Page 182
...Fuser, 3.Laser, 4.PF Kit MP, 5.PF Kit 1 or 6.PF Kit 2 1. Reset C The following reset functions are available: 1 Network You can reset the print server back to its default factory settings such as the password and IP address infromation. 2 Address & Fax Address & Fax resets the following settings: Address Book (One...Journal) Setting Lock Password 3 All Settings You can see the remaining life of the machine's drum unit and periodic maintenance parts on the LCD. Brother strongly recommends you use this operation when you choose Network or All Settings. 166 Press OK. 83.Parts ...
...Fuser, 3.Laser, 4.PF Kit MP, 5.PF Kit 1 or 6.PF Kit 2 1. Reset C The following reset functions are available: 1 Network You can reset the print server back to its default factory settings such as the password and IP address infromation. 2 Address & Fax Address & Fax resets the following settings: Address Book (One...Journal) Setting Lock Password 3 All Settings You can see the remaining life of the machine's drum unit and periodic maintenance parts on the LCD. Brother strongly recommends you use this operation when you choose Network or All Settings. 166 Press OK. 83.Parts ...
Parts List
Page 3
LASER UNIT 5 4. DUPLEX 9 6. FUSER UNIT 13 8. PACKING MATERIALS 32 17. OTHERS 35 PAPER FEEDER 7 5. COVERS 15 9. ADF 1 19 11. FRAME L & DRIVE UNIT 1 2. PRINTED MATERIALS 30 16. SCANNER 17 10. CONTENTS 1. PANEL 23 13. ADF 2 21 12. PCB ...25 14. FRAME UNIT 3 3. PAPER TRAY 11 7. ACCESSORIES 27 15.
LASER UNIT 5 4. DUPLEX 9 6. FUSER UNIT 13 8. PACKING MATERIALS 32 17. OTHERS 35 PAPER FEEDER 7 5. COVERS 15 9. ADF 1 19 11. FRAME L & DRIVE UNIT 1 2. PRINTED MATERIALS 30 16. SCANNER 17 10. CONTENTS 1. PANEL 23 13. ADF 2 21 12. PCB ...25 14. FRAME UNIT 3 3. PAPER TRAY 11 7. ACCESSORIES 27 15.
Service Manual
Page 14
COMPONENTS The equipment consists of the following major components: ADF Unit Scanner Unit Panel Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 1-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 1-1 Confidential 1.
COMPONENTS The equipment consists of the following major components: ADF Unit Scanner Unit Panel Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 1-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 1-1 Confidential 1.
Service Manual
Page 21
Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Service Manual
Page 40
... toner sensor Wireless LAN (Wireless LAN model) Polygon motor Laser diode PCB NCU PCB Main PCB CCD module Home position sensor Scanner motor FB Scanner unit ASSY Speaker ASSY Fig. 2-2 Low-voltage power supply Rear relay PCB Paper eject sensor Fuser thermistor DX unit sensor PCB DX solenoid LT PCB LT PCB Main motor...
... toner sensor Wireless LAN (Wireless LAN model) Polygon motor Laser diode PCB NCU PCB Main PCB CCD module Home position sensor Scanner motor FB Scanner unit ASSY Speaker ASSY Fig. 2-2 Low-voltage power supply Rear relay PCB Paper eject sensor Fuser thermistor DX unit sensor PCB DX solenoid LT PCB LT PCB Main motor...
Service Manual
Page 74
1.2 Part names ADF Unit Scanner Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Panel Unit Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 3-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 3-2 Confidential
1.2 Part names ADF Unit Scanner Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Panel Unit Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 3-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 3-2 Confidential
Service Manual
Page 77
... time to print with Direct Print. Reinsert the device from the USB direct and try to replace the laser unit. Replace the fuser unit. 3-15 It is the end of Replace the drum unit. Polled Waiting mode. 3-5 Confidential Replace the PF Kit MP. 3-14 It is not in - error. 3-... 3-15 It is time to The device is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if...
... time to print with Direct Print. Reinsert the device from the USB direct and try to replace the laser unit. Replace the fuser unit. 3-15 It is the end of Replace the drum unit. Polled Waiting mode. 3-5 Confidential Replace the PF Kit MP. 3-14 It is not in - error. 3-... 3-15 It is time to The device is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if...
Service Manual
Page 81
...user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure... of the paper feed kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or ...
...user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure... of the paper feed kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or ...
Service Manual
Page 87
...; Error code 52 Replace Parts PF Kit 1 Replacement time of the fuser unit User Check • Replace the fuser unit with a new one. Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the paper feed kit T2 User Check...
...; Error code 52 Replace Parts PF Kit 1 Replacement time of the fuser unit User Check • Replace the fuser unit with a new one. Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the paper feed kit T2 User Check...
Service Manual
Page 92
... back on again. Replace the main PCB ASSY. 3-20 Confidential Laser beam emission failure Step 1 2 Cause Laser scanner unit failure Main PCB failure Remedy Replace the laser scanner unit. Step 1 2 Cause Thermistor ASSY failure Main PCB failure Remedy Replace the laser scanner unit. Replace the main PCB ASSY. ■ Error code 71 Print... for a while Sensor of the inside temperature for detection detected higher than constant temperature User Check • Lower the inside temperature. Fuser motor error Step 1 2 Cause Motor failure Main PCB failure Remedy Replace the main motor.
... back on again. Replace the main PCB ASSY. 3-20 Confidential Laser beam emission failure Step 1 2 Cause Laser scanner unit failure Main PCB failure Remedy Replace the laser scanner unit. Step 1 2 Cause Thermistor ASSY failure Main PCB failure Remedy Replace the laser scanner unit. Replace the main PCB ASSY. ■ Error code 71 Print... for a while Sensor of the inside temperature for detection detected higher than constant temperature User Check • Lower the inside temperature. Fuser motor error Step 1 2 Cause Motor failure Main PCB failure Remedy Replace the main motor.
Service Manual
Page 109
E2PROM data laser unit error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EC Print Unable EC See Troubleshooting and routine maintenance chapter ... Turn the power off , then on again. Central temperature of heat roller detected more than 280°C Step 1 2 Cause Fuser unit failure Main PCB failure Remedy Replace the fuser unit. ■ Error code E2 Fuser Error Turn the power off and then back on again. Replace the main PCB ASSY. 3-37 Confidential Leave the machine...
E2PROM data laser unit error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EC Print Unable EC See Troubleshooting and routine maintenance chapter ... Turn the power off , then on again. Central temperature of heat roller detected more than 280°C Step 1 2 Cause Fuser unit failure Main PCB failure Remedy Replace the fuser unit. ■ Error code E2 Fuser Error Turn the power off and then back on again. Replace the main PCB ASSY. 3-37 Confidential Leave the machine...
Service Manual
Page 157
... printed the normal business document (ISO/IEC19752) on the print jobs and paper you use. Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life ... to be replaced periodically to the service life. Tray 1, Tray 2 and Tray 3 are the parts to be damaged or there is necessary to the Fuser Unit occur, it is no change in Chapter7. *1 At 5% print coverage (A4 or Letter size). This will vary depending on the A4 size. *2...
... printed the normal business document (ISO/IEC19752) on the print jobs and paper you use. Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life ... to be replaced periodically to the service life. Tray 1, Tray 2 and Tray 3 are the parts to be damaged or there is necessary to the Fuser Unit occur, it is no change in Chapter7. *1 At 5% print coverage (A4 or Letter size). This will vary depending on the A4 size. *2...
Service Manual
Page 386
You can perform operational checks of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5. LIST OF MAINTENANCE-... FUNCTIONS 7-4 4.1 EEPROM Parameter Initialization (Function code 01/91 7-4 4.2 Printout of Scanning Compensation Data (Function code 05 7-5 4.3 Placement of FB Unit in Position for the purpose of checks, settings and adjustments using the buttons on the control panel or open/close of the front cover. ENTRY...
You can perform operational checks of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5. LIST OF MAINTENANCE-... FUNCTIONS 7-4 4.1 EEPROM Parameter Initialization (Function code 01/91 7-4 4.2 Printout of Scanning Compensation Data (Function code 05 7-5 4.3 Placement of FB Unit in Position for the purpose of checks, settings and adjustments using the buttons on the control panel or open/close of the front cover. ENTRY...
Service Manual
Page 389
... 7-2 Confidential 2. LIST OF MAINTENANCE-MODE FUNCTIONS Function Code Function 01 EEPROM Parameter Initialization 05 Printout of Scanning Compensation Data 06 Placement of CIS Unit Position for Transportation 08 ADF Performance Test 09 Test Pattern 10 Worker Switch (WSW) Setting 11 Printout of Worker Switch Data 12 Operational Check of... Security Mode (Not applicable to the Japanese model.) Refer to the Telephone Line 88 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit 91 EEPROM Parameter Initialization 99 Maintenance Mode Finish -
... 7-2 Confidential 2. LIST OF MAINTENANCE-MODE FUNCTIONS Function Code Function 01 EEPROM Parameter Initialization 05 Printout of Scanning Compensation Data 06 Placement of CIS Unit Position for Transportation 08 ADF Performance Test 09 Test Pattern 10 Worker Switch (WSW) Setting 11 Printout of Worker Switch Data 12 Operational Check of... Security Mode (Not applicable to the Japanese model.) Refer to the Telephone Line 88 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit 91 EEPROM Parameter Initialization 99 Maintenance Mode Finish -
Service Manual
Page 422
The machine returns to the initial stage of the maintenance mode. (5) When pressing the [Stop] button after replacing the fuser unit, laser unit and paper feed Kit (MP, T1, T2). (1) Press the [8] and [8] keys in this order in the initial stage of the maintenance ...[ ] or [ ] button to select the item you want to reset. 4.23 Counter Reset After Replacing the Fuser Unit,Laser Unit and Paper Feed Kit (Function code 88) The number of replacement is increased by one, and the warning indication "Replace ***" is finished, and the machine returns to the standby status. 7-35 Confidential
The machine returns to the initial stage of the maintenance mode. (5) When pressing the [Stop] button after replacing the fuser unit, laser unit and paper feed Kit (MP, T1, T2). (1) Press the [8] and [8] keys in this order in the initial stage of the maintenance ...[ ] or [ ] button to select the item you want to reset. 4.23 Counter Reset After Replacing the Fuser Unit,Laser Unit and Paper Feed Kit (Function code 88) The number of replacement is increased by one, and the warning indication "Replace ***" is finished, and the machine returns to the standby status. 7-35 Confidential