Users Manual - English
Page 6
... way (including but not limited to a Brother Authorized Service Center within the applicable warranty period. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless...Paper Feeding Kit, Fuser and Laser Units. What Brother will ask you to do : If the problem reported concerning your bill of sale. Supply Brother or the Brother Authorized Service Center with a ... the U.S. For products purchased in, but used in the United States. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("...
... way (including but not limited to a Brother Authorized Service Center within the applicable warranty period. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless...Paper Feeding Kit, Fuser and Laser Units. What Brother will ask you to do : If the problem reported concerning your bill of sale. Supply Brother or the Brother Authorized Service Center with a ... the U.S. For products purchased in, but used in the United States. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("...
Users Manual - English
Page 8
... Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca. This limited warranty ceases when this MFC/Fax machine free of charge if defective in Canada. For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles ...1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax machine shall be liable for any indirect, incidental, special...
... Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca. This limited warranty ceases when this MFC/Fax machine free of charge if defective in Canada. For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles ...1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax machine shall be liable for any indirect, incidental, special...
Users Manual - English
Page 14
... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
Users Manual - English
Page 25
...If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on the machine's status. 1 LED Machine Status Sleep Mode Warming Up Description The power switch is off . 9 Print... is warming up for printing. Others Check the LCD message. Note When the power switch is off the power switch. 2. Replace the toner cartridge with a new one. General information Status LED indications 1 The Status LED (light emitting diode) will flash and change color depending on page i.)...
...If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on the machine's status. 1 LED Machine Status Sleep Mode Warming Up Description The power switch is off . 9 Print... is warming up for printing. Others Check the LCD message. Note When the power switch is off the power switch. 2. Replace the toner cartridge with a new one. General information Status LED indications 1 The Status LED (light emitting diode) will flash and change color depending on page i.)...
Users Manual - English
Page 142
... machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are using the parallel port connection, check that the port is BRMFC and.... Pull out the paper tray and wait until the machine stops printing. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure it is set up to work with your machine...and Cleaning the corona wire on page 139.) Check that you are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the machine and...
... machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are using the parallel port connection, check that the port is BRMFC and.... Pull out the paper tray and wait until the machine stops printing. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure it is set up to work with your machine...and Cleaning the corona wire on page 139.) Check that you are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the machine and...
Users Manual - English
Page 147
...Basic tab in a new drum unit. (See Replacing the drum unit on page 163.) ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page Wipe the laser scanner windows with a dry, lint-free soft cloth. (See Cleaning the laser scanner window on page 154.) Make sure...machine's environment. Put in the Software User's Guide on page 104.) The drum unit may be damaged. Put in a new toner cartridge. (See Replacing a toner cartridge on page 160.) The drum unit may be damaged. Troubleshooting and routine maintenance Improving the print quality C Examples of poor print...
...Basic tab in a new drum unit. (See Replacing the drum unit on page 163.) ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page Wipe the laser scanner windows with a dry, lint-free soft cloth. (See Cleaning the laser scanner window on page 154.) Make sure...machine's environment. Put in the Software User's Guide on page 104.) The drum unit may be damaged. Put in a new toner cartridge. (See Replacing a toner cartridge on page 160.) The drum unit may be damaged. Troubleshooting and routine maintenance Improving the print quality C Examples of poor print...
Users Manual - English
Page 151
....) White Spots on black text and graphics at 3.7 in. (94 mm) intervals Black Spots at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in a new toner cartridge. (See Replacing a toner cartridge on page 160.) The drum unit may be contaminated. Put in Canada). 135 Put in...(See Replacing the drum unit on page 163.) Make sure that you use paper that meets our specifications. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Make ten copies of a blank, white sheet of the drum unit. (See Cleaning the laser scanner window...
....) White Spots on black text and graphics at 3.7 in. (94 mm) intervals Black Spots at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in a new toner cartridge. (See Replacing a toner cartridge on page 160.) The drum unit may be contaminated. Put in Canada). 135 Put in...(See Replacing the drum unit on page 163.) Make sure that you use paper that meets our specifications. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Make ten copies of a blank, white sheet of the drum unit. (See Cleaning the laser scanner window...
Users Manual - English
Page 152
... drum surface. Put in a new drum unit. (See Replacing the drum unit on page 163.) Clean the laser scanner window and the corona wire inside the drum unit by sliding the blue tab. Put in a new toner cartridge. (See Replacing a toner cartridge on page 163.) The fuser unit may ...and Cleaning the corona wire on page 156.) The toner cartridge may be damaged. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Make sure that you use label sheets for laser machines, the glue from the sheets may be damaged. Call...
... drum surface. Put in a new drum unit. (See Replacing the drum unit on page 163.) Clean the laser scanner window and the corona wire inside the drum unit by sliding the blue tab. Put in a new toner cartridge. (See Replacing a toner cartridge on page 163.) The fuser unit may ...and Cleaning the corona wire on page 156.) The toner cartridge may be damaged. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Make sure that you use label sheets for laser machines, the glue from the sheets may be damaged. Call...
Users Manual - English
Page 155
...sure paper is not jammed inside the back of the drum unit or toner cartridge is spinning, remove any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Poor telephone line... C As with Direct Print. The most errors and perform routine maintenance by something. C You can be replaced. Visit us at http://solutions.brother.com/. The toner cartridge is processing. The fuser cover is removed from the power for several minutes. person's fax machine stopped...
...sure paper is not jammed inside the back of the drum unit or toner cartridge is spinning, remove any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Poor telephone line... C As with Direct Print. The most errors and perform routine maintenance by something. C You can be replaced. Visit us at http://solutions.brother.com/. The toner cartridge is processing. The fuser cover is removed from the power for several minutes. person's fax machine stopped...
Users Manual - English
Page 156
... the drum unit and toner cartridge assembly is busy. The temperature of the machine. The paper is not installed properly. The paper tray is too hot. Cleaning the corona wire on page 163.) The duplex tray is jammed in the back (See Paper jams on page 147.) machine. Replace the drum unit... 2 No Paper No Response/Busy No Toner No Tray Cause Action The document was too long. The fuser unit is not completely closed. Error Message Document Jam DR Mode in the paper tray or MP tray. Remove the paper and load it again. Do one of its life. The machine is...
... the drum unit and toner cartridge assembly is busy. The temperature of the machine. The paper is not installed properly. The paper tray is too hot. Cleaning the corona wire on page 163.) The duplex tray is jammed in the back (See Paper jams on page 147.) machine. Replace the drum unit... 2 No Paper No Response/Busy No Toner No Tray Cause Action The document was too long. The fuser unit is not completely closed. Error Message Document Jam DR Mode in the paper tray or MP tray. Remove the paper and load it again. Do one of its life. The machine is...
Users Manual - English
Page 158
... time to replace the laser unit. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the memory. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is locked. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on...
... time to replace the laser unit. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the memory. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is locked. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on...
Users Manual - English
Page 175
... used consumable according to local regulations, keeping it separate from domestic waste. Toner cartridge Drum unit C Order No. TN-620, TN-650 Order No. Note • Go to http://www.brother.com/original/index.html for instructions on a sheet of paper to prevent ... you choose not to return your used consumable, please discard the used consumable items to the Brother collection program. Troubleshooting and routine maintenance Replacing the consumable items C You will need to replace the consumable items when the machine indicates that the material inside does not spill.
... used consumable according to local regulations, keeping it separate from domestic waste. Toner cartridge Drum unit C Order No. TN-620, TN-650 Order No. Note • Go to http://www.brother.com/original/index.html for instructions on a sheet of paper to prevent ... you choose not to return your used consumable, please discard the used consumable items to the Brother collection program. Troubleshooting and routine maintenance Replacing the consumable items C You will need to replace the consumable items when the machine indicates that the material inside does not spill.
Users Manual - English
Page 177
... Our warranty coverage does not apply to any problem that you continue to use of potentially incompatible toner and/or C cartridges in the Brother machine may result in injuries. Use or attempted use of the drum unit. We also strongly ...toner cartridge until immediately before you DO NOT refill the toner cartridge provided with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. WARNING DO NOT put it in the illustrations. If a toner cartridge is caused by the use only Genuine Brother Brand replacement toner...
... Our warranty coverage does not apply to any problem that you continue to use of potentially incompatible toner and/or C cartridges in the Brother machine may result in injuries. Use or attempted use of the drum unit. We also strongly ...toner cartridge until immediately before you DO NOT refill the toner cartridge provided with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. WARNING DO NOT put it in the illustrations. If a toner cartridge is caused by the use only Genuine Brother Brand replacement toner...
Service Manual
Page 58
... its upper limit. (1) Detection by the toner sensor The low amount of toner remaining can be detected by checking the imperviousness to light of the toner in the cartridge by means of the develop roller. 2-20 Confidential The toner life is displayed. First, such indication is... roller reaches its upper limit The machine counts the accumulated number of the transmissive photosensor. (2) Detection by the toner sensor; 3.4 Toner Cartridge 3.4.1 Methods for Detecting Toner Life When the machine detects the toner life end, "Replace Toner" is displayed through the following two ways.
... its upper limit. (1) Detection by the toner sensor The low amount of toner remaining can be detected by checking the imperviousness to light of the toner in the cartridge by means of the develop roller. 2-20 Confidential The toner life is displayed. First, such indication is... roller reaches its upper limit The machine counts the accumulated number of the transmissive photosensor. (2) Detection by the toner sensor; 3.4 Toner Cartridge 3.4.1 Methods for Detecting Toner Life When the machine detects the toner life end, "Replace Toner" is displayed through the following two ways.
Service Manual
Page 59
...Low Empty High-duty Toner Empty Toner Empty Cartridge Life End pages Memo : • If reached the cartridge life end, "Replace Toner" message appears even if the toner is worn out due to a rotation of toner cartridge. Table: The toner cartridge lives in case of toner, so the more ...printable pages of the rollers. 3.4.2 Cartridge life A new toner cartridge can print. Table: The ...
...Low Empty High-duty Toner Empty Toner Empty Cartridge Life End pages Memo : • If reached the cartridge life end, "Replace Toner" message appears even if the toner is worn out due to a rotation of toner cartridge. Table: The toner cartridge lives in case of toner, so the more ...printable pages of the rollers. 3.4.2 Cartridge life A new toner cartridge can print. Table: The ...
Service Manual
Page 61
... of prints with a new (full) one , the developing bias voltage is replaced and changes the bias voltage according to last. The developing bias controls the toner property so that the print density is 300V. The toner used for the printer has a property that the toner cartridge is replaced with the toner cartridge. Corresponding counter, Setting value Counter...
... of prints with a new (full) one , the developing bias voltage is replaced and changes the bias voltage according to last. The developing bias controls the toner property so that the print density is 300V. The toner used for the printer has a property that the toner cartridge is replaced with the toner cartridge. Corresponding counter, Setting value Counter...
Service Manual
Page 62
.... Irrespective of the amount of the develop roller. Note : • The discrimination between new and secondhand toner cartridges refers to the new toner detection to the initial setting once when a toner cartridge in which there is a little toner remained. *2 The developing bias voltage is reset to be hereinafter described. 2-24 Confidential A count value before...
.... Irrespective of the amount of the develop roller. Note : • The discrimination between new and secondhand toner cartridges refers to the new toner detection to the initial setting once when a toner cartridge in which there is a little toner remained. *2 The developing bias voltage is reset to be hereinafter described. 2-24 Confidential A count value before...
Service Manual
Page 80
.... Too Many Trays More than one . Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is near the end of its life. tray and set the "Paper Size". 3-23 Toner Low If the LCD shows Toner Low, you that the toner cartridge is used Replace the toner cartridge with the error mechanical...
.... Too Many Trays More than one . Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is near the end of its life. tray and set the "Paper Size". 3-23 Toner Low If the LCD shows Toner Low, you that the toner cartridge is used Replace the toner cartridge with the error mechanical...
Service Manual
Page 81
... helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM... of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-17 ...
... helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM... of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-17 ...
Service Manual
Page 89
... main PCB ASSY. ■ Error code 63 Replace Toner Open the Top Cover, replace Toner Cartridge. Replace the relay front PCB ASSY. Fuser unit failure (Detect fuser failure at start-up) User Check • Turn off , then on the power switch again 15 minutes later. Replace toner or Toner life end User Check • Replace the toner cartridge with a new one .
... main PCB ASSY. ■ Error code 63 Replace Toner Open the Top Cover, replace Toner Cartridge. Replace the relay front PCB ASSY. Fuser unit failure (Detect fuser failure at start-up) User Check • Turn off , then on the power switch again 15 minutes later. Replace toner or Toner life end User Check • Replace the toner cartridge with a new one .