Users Manual - English
Page 6
... Service Center with a photocopy of your purchase you are responsible for loss or damage to this Product in shipping. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only ...other than an authorized Brother reseller in the United States or if the product was purchased within the U.S. What to Brother or an Authorized Service Center within the applicable warranty period, Brother or its sole discretion. The decision as Paper Feeding Kit, Fuser and Laser Units. What Brother will do if you...
... Service Center with a photocopy of your purchase you are responsible for loss or damage to this Product in shipping. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only ...other than an authorized Brother reseller in the United States or if the product was purchased within the U.S. What to Brother or an Authorized Service Center within the applicable warranty period, Brother or its sole discretion. The decision as Paper Feeding Kit, Fuser and Laser Units. What Brother will do if you...
Users Manual - English
Page 8
... only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this... of the MFC/Fax machine to a "Brother" Authorized Service Centre, together with your warranty. Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca. For Laser units: Failure to your exclusive remedy against Brother for the proper packaging procedures. BROTHER DISCLAIMS ALL ...
... only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this... of the MFC/Fax machine to a "Brother" Authorized Service Centre, together with your warranty. Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca. For Laser units: Failure to your exclusive remedy against Brother for the proper packaging procedures. BROTHER DISCLAIMS ALL ...
Users Manual - English
Page 158
... for the MP tray. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the memory. Call Brother Customer Service to replace the PF... Kit MP. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is too long for duplex scanning. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144.) Document is time to replace the laser unit. Press Stop/Exit. 142 ...
... for the MP tray. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the memory. Call Brother Customer Service to replace the PF... Kit MP. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is too long for duplex scanning. Replace the toner cartridge with a new one. (See Replacing a toner cartridge on page 144.) Document is time to replace the laser unit. Press Stop/Exit. 142 ...
Users Manual - English
Page 181
...for Tray 1. Fuser Unit Replace Parts Replace laser unit. Laser Unit Machine Information C Checking the Serial Number C You can see the machine's Page Counters for copies, printed pages, reports and lists, faxes or a summary total. C a Press Menu, 8, 1. 81.Serial No. Replace fuser unit. Troubleshooting and routine ... :XXXXXX b Press a or b to see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 ...
...for Tray 1. Fuser Unit Replace Parts Replace laser unit. Laser Unit Machine Information C Checking the Serial Number C You can see the machine's Page Counters for copies, printed pages, reports and lists, faxes or a summary total. C a Press Menu, 8, 1. 81.Serial No. Replace fuser unit. Troubleshooting and routine ... :XXXXXX b Press a or b to see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 ...
Parts List
Page 3
PAPER TRAY 11 7. OTHERS 35 FUSER UNIT 13 8. ADF 1 19 11. LASER UNIT 5 4. COVERS 15 9. ADF 2 21 12. PANEL 23 13. CONTENTS 1. PACKING MATERIALS 32 17. PAPER FEEDER 7 5. ACCESSORIES 27 15. PCB ...25 14. FRAME L & DRIVE UNIT 1 2. SCANNER 17 10. PRINTED MATERIALS 30 16. FRAME UNIT 3 3. DUPLEX 9 6.
PAPER TRAY 11 7. OTHERS 35 FUSER UNIT 13 8. ADF 1 19 11. LASER UNIT 5 4. COVERS 15 9. ADF 2 21 12. PANEL 23 13. CONTENTS 1. PACKING MATERIALS 32 17. PAPER FEEDER 7 5. ACCESSORIES 27 15. PCB ...25 14. FRAME L & DRIVE UNIT 1 2. SCANNER 17 10. PRINTED MATERIALS 30 16. FRAME UNIT 3 3. DUPLEX 9 6.
Service Manual
Page 5
Before you use one of procedures other than 2 meters long. ■ IEC 60825-1 specification (220 to 240 volt model only) This machine follows EN55022 (CISPR Publication 22)/Class B. The ...;ohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. You should not open the laser unit under any circumstances. The cable must not be more than those specified in this product, make sure that you use this User...
Before you use one of procedures other than 2 meters long. ■ IEC 60825-1 specification (220 to 240 volt model only) This machine follows EN55022 (CISPR Publication 22)/Class B. The ...;ohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. You should not open the laser unit under any circumstances. The cable must not be more than those specified in this product, make sure that you use this User...
Service Manual
Page 9
...though invisible, can permanently damage the eyes. vii Confidential Be sure to place a screwdriver or other reflective object in the path of the laser unit. ACHTUNG: Im Falle von Störungen der Lasereinheit muß diese ersetzt werden. CAUTION: In case of any personal accessories such ...as watches and rings before working on the laser unit. To prevent direct exposure to the laser beam, do not try to open , the regulations of VBG 93 and the performance instructions for Laser Product (WARNHINWEIS fur Laser drucker) CAUTION: When the machine during servicing is ...
...though invisible, can permanently damage the eyes. vii Confidential Be sure to place a screwdriver or other reflective object in the path of the laser unit. ACHTUNG: Im Falle von Störungen der Lasereinheit muß diese ersetzt werden. CAUTION: In case of any personal accessories such ...as watches and rings before working on the laser unit. To prevent direct exposure to the laser beam, do not try to open , the regulations of VBG 93 and the performance instructions for Laser Product (WARNHINWEIS fur Laser drucker) CAUTION: When the machine during servicing is ...
Service Manual
Page 14
1. COMPONENTS The equipment consists of the following major components: ADF Unit Scanner Unit Panel Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 1-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 1-1 Confidential
1. COMPONENTS The equipment consists of the following major components: ADF Unit Scanner Unit Panel Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 1-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 1-1 Confidential
Service Manual
Page 21
2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product.
2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product.
Service Manual
Page 39
...and feeding mechanism high-voltage power supplies AC heat-fixing processes - Electrical charger - Main motor Fig. 2-1 *Provided on models supporting facsimile function. 2-1 Confidential 1. Laser unit (including the polygon motor) - Transfer roller - MECHANICS Host Computer WLAN (For the model with the wireless LAN only) Digital camera (PICT bridge) LAN (For... parallel interface USB interface WLAN PCB LAN interface USB interface Line Control Section Fax data Printer data NCU* Speaker ADF unit Scanner unit Laser printing unit Paper Low- ADF motor - Heater roller...
...and feeding mechanism high-voltage power supplies AC heat-fixing processes - Electrical charger - Main motor Fig. 2-1 *Provided on models supporting facsimile function. 2-1 Confidential 1. Laser unit (including the polygon motor) - Transfer roller - MECHANICS Host Computer WLAN (For the model with the wireless LAN only) Digital camera (PICT bridge) LAN (For... parallel interface USB interface WLAN PCB LAN interface USB interface Line Control Section Fax data Printer data NCU* Speaker ADF unit Scanner unit Laser printing unit Paper Low- ADF motor - Heater roller...
Service Manual
Page 41
... Drawing - Printer part Paper stack lever Transfer roller Eject roller 2 Back cover Heat roller Eject roller 1 Paper eject actuator Pressure roller Duplex unit Paper tray Paper tray (LT unit) Laser unit Corona wire Exposure drum Develop roller Fig. 2-3 2-3 MP tray Regist roller Separation rollerMMPP Separation pad MP Paper feed roller MP Regist actuator rear...
... Drawing - Printer part Paper stack lever Transfer roller Eject roller 2 Back cover Heat roller Eject roller 1 Paper eject actuator Pressure roller Duplex unit Paper tray Paper tray (LT unit) Laser unit Corona wire Exposure drum Develop roller Fig. 2-3 2-3 MP tray Regist roller Separation rollerMMPP Separation pad MP Paper feed roller MP Regist actuator rear...
Service Manual
Page 65
CO lens Laser diode Polygon mirror Laser unit Exposure drum Fig. 2-24 2-27 Confidential (2) Exposure The laser beam radiated from a laser diode inside the laser unit is concentrated into a constant width by a slit in the CO lens cell and then reflected by such exposure and a printed image is formed. The evenly charged exposure drum is lowered by a polygon mirror rotating at high speed. Surface potential is irradiated with reflected light and exposed.
CO lens Laser diode Polygon mirror Laser unit Exposure drum Fig. 2-24 2-27 Confidential (2) Exposure The laser beam radiated from a laser diode inside the laser unit is concentrated into a constant width by a slit in the CO lens cell and then reflected by such exposure and a printed image is formed. The evenly charged exposure drum is lowered by a polygon mirror rotating at high speed. Surface potential is irradiated with reflected light and exposed.
Service Manual
Page 74
1.2 Part names ADF Unit Scanner Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Panel Unit Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 3-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 3-2 Confidential
1.2 Part names ADF Unit Scanner Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Panel Unit Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 3-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 3-2 Confidential
Service Manual
Page 77
...Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. interface while the data is not installed properly. The...not reset when a new drum press Clear/Back. Polled Waiting mode. 3-5 Confidential its life. Replace the fuser unit. 3-15 It is time to replace the laser unit. For the communications errors, the equipment also prints out the transmission verification report and the communications list. 2.1.1 Error ...
...Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. interface while the data is not installed properly. The...not reset when a new drum press Clear/Back. Polled Waiting mode. 3-5 Confidential its life. Replace the fuser unit. 3-15 It is time to replace the laser unit. For the communications errors, the equipment also prints out the transmission verification report and the communications list. 2.1.1 Error ...
Service Manual
Page 81
... to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure... 3-14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature 3-20 3-15...
... to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure... 3-14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature 3-20 3-15...
Service Manual
Page 87
Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . ■ Error code 52 Replace Parts PF Kit 1 Replacement time of the paper feed...
Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . ■ Error code 52 Replace Parts PF Kit 1 Replacement time of the paper feed...
Service Manual
Page 92
... while Sensor of the inside temperature for detection detected higher than constant temperature User Check • Lower the inside temperature. Laser unit polygon mirror failure Error code 72 Print Unable 72 Turn the power off and then back on again. Replace the main ... Main PCB failure Remedy Replace the laser scanner unit. Fuser motor error Step 1 2 Cause Motor failure Main PCB failure Remedy Replace the main motor. Laser beam emission failure Step 1 2 Cause Laser scanner unit failure Main PCB failure Remedy Replace the laser scanner unit. ■ Error code 70 Print...
... while Sensor of the inside temperature for detection detected higher than constant temperature User Check • Lower the inside temperature. Laser unit polygon mirror failure Error code 72 Print Unable 72 Turn the power off and then back on again. Replace the main ... Main PCB failure Remedy Replace the laser scanner unit. Fuser motor error Step 1 2 Cause Motor failure Main PCB failure Remedy Replace the main motor. Laser beam emission failure Step 1 2 Cause Laser scanner unit failure Main PCB failure Remedy Replace the laser scanner unit. ■ Error code 70 Print...
Service Manual
Page 109
E2PROM data laser unit error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EC Print Unable EC See Troubleshooting and routine maintenance chapter ... E2 Fuser Error Turn the power off and then back on again. Central temperature of heat roller detected more than 280°C Step 1 2 Cause Fuser unit failure Main PCB failure Remedy Replace the fuser...
E2PROM data laser unit error Step 1 Cause Main PCB failure Remedy Replace the main PCB ASSY. ■ Error code EC Print Unable EC See Troubleshooting and routine maintenance chapter ... E2 Fuser Error Turn the power off and then back on again. Central temperature of heat roller detected more than 280°C Step 1 2 Cause Fuser unit failure Main PCB failure Remedy Replace the fuser...
Service Manual
Page 118
...7 8 Cause Check Result Remedy Dirt on scanner windows of the laser unit Is the scanner windows of the Clean both electrodes. Replace the toner cartridge. Replace the HVPS PCB Yes ASSY. Replace the toner cartridge or drum unit with a new one , does the same problem occur even after replacing the main PCB ...ASSY? Dirt on exposure Are the electrodes of the laser unit dirty? No Does the machine start printing even after replacing...
...7 8 Cause Check Result Remedy Dirt on scanner windows of the laser unit Is the scanner windows of the Clean both electrodes. Replace the toner cartridge. Replace the HVPS PCB Yes ASSY. Replace the toner cartridge or drum unit with a new one , does the same problem occur even after replacing the main PCB ...ASSY? Dirt on exposure Are the electrodes of the laser unit dirty? No Does the machine start printing even after replacing...
Service Manual
Page 121
... solved after replacing the main PCB ASSY? Result Remedy Assemble the laser unit correctly and secure the No screw. Replace the toner cartridge with a new one . Replace the laser unit. Scanner motor rotation failure Is the problem solved after replacing the... HVPS PCB ASSY? Scanner harness of the laser unit connection failure Is the scanner harness of the laser unit. Replace the laser unit. ■ Completely blank - Yes...
... solved after replacing the main PCB ASSY? Result Remedy Assemble the laser unit correctly and secure the No screw. Replace the toner cartridge with a new one . Replace the laser unit. Scanner motor rotation failure Is the problem solved after replacing the... HVPS PCB ASSY? Scanner harness of the laser unit connection failure Is the scanner harness of the laser unit. Replace the laser unit. ■ Completely blank - Yes...