Users Manual - English
Page 6
...your Product is eligible for loss or damage to this Product in shipping. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("... Laser Units. What is not covered by this warranty. What is VOID if this warranty covers only warranty service within the applicable warranty period. You are not limited to Brother ...this Product; 2 Damage caused by improper installation, improper or abnormal use of non Brother®-brand parts and Consumable and Accessory Items); 4 Consumable and Accessory Items that the Machine and ...
...your Product is eligible for loss or damage to this Product in shipping. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("... Laser Units. What is not covered by this warranty. What is VOID if this warranty covers only warranty service within the applicable warranty period. You are not limited to Brother ...this Product; 2 Damage caused by improper installation, improper or abnormal use of non Brother®-brand parts and Consumable and Accessory Items); 4 Consumable and Accessory Items that the Machine and ...
Users Manual - English
Page 7
... freight bill, signed by Brother. Limitations: Brother is sent to you and charged for any service and/or replacement parts/products at a conveniently located Authorized Service Center. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED,...one from Brother. Since you provide a valid major credit card number. The replacement Machine you receive (even if refurbished or remanufactured) will require that you will be in possession of two machines, Brother will be covered by Brother in the event that you ship this Product. © 2009 Brother International...
... freight bill, signed by Brother. Limitations: Brother is sent to you and charged for any service and/or replacement parts/products at a conveniently located Authorized Service Center. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED,...one from Brother. Since you provide a valid major credit card number. The replacement Machine you receive (even if refurbished or remanufactured) will require that you will be in possession of two machines, Brother will be covered by Brother in the event that you ship this Product. © 2009 Brother International...
Users Manual - English
Page 8
... or replace (at Brother Authorized Service Centres throughout Canada. Since some Provinces do not allow the above limitation of liability, such limitation, may cause severe damage to the machine during shipping or transport will cause severe damage to the Laser MFC/Fax machine... of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax machine shall be liable for any indirect, incidental, special,...
... or replace (at Brother Authorized Service Centres throughout Canada. Since some Provinces do not allow the above limitation of liability, such limitation, may cause severe damage to the machine during shipping or transport will cause severe damage to the Laser MFC/Fax machine... of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax machine shall be liable for any indirect, incidental, special,...
Users Manual - English
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... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
Users Manual - English
Page 157
...the file you are trying to send or copy the scanned pages. Call Brother Customer Service to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in progress Do one of the following : Press Start to save . Change the file... name of the file on the USB Flash memory drive with the same name as the file you are trying to reset. Replace the drum unit. Replace Parts...
...the file you are trying to send or copy the scanned pages. Call Brother Customer Service to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in progress Do one of the following : Press Start to save . Change the file... name of the file on the USB Flash memory drive with the same name as the file you are trying to reset. Replace the drum unit. Replace Parts...
Users Manual - English
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... Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is too long for duplex scanning. Press Stop/Exit. Use the suitable size of its life and printing is locked. Call Brother Customer Service to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER...
... Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is too long for duplex scanning. Press Stop/Exit. Use the suitable size of its life and printing is locked. Call Brother Customer Service to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER...
Users Manual - English
Page 179
...The estimated drum life is necessary to replace it is approximate, and may be significantly less than this you replace the drum unit. (See Cleaning the laser scanner window on page 154.) IMPORTANT ...toner you have just used the machine, some internal parts of the machine DO NOT touch the shaded parts shown in the output print quality (even before Replace Parts Drum appears), then the drum unit should clean...to buy a new one. There are many factors that will print may vary by type of pages per print job. You should be printed by your drum will be replaced. b Slowly take ...
...The estimated drum life is necessary to replace it is approximate, and may be significantly less than this you replace the drum unit. (See Cleaning the laser scanner window on page 154.) IMPORTANT ...toner you have just used the machine, some internal parts of the machine DO NOT touch the shaded parts shown in the output print quality (even before Replace Parts Drum appears), then the drum unit should clean...to buy a new one. There are many factors that will print may vary by type of pages per print job. You should be printed by your drum will be replaced. b Slowly take ...
Users Manual - English
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...) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 2. C a Press Menu, 8, 1. 81.Serial No. When the following messages appear on the LCD. Fuser Unit Replace Parts Replace laser unit. XXXXXXXXX b Press Stop/Exit. Troubleshooting and routine maintenance Replacing periodic maintenance parts C The periodic maintenance parts will have to...
...) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 2. C a Press Menu, 8, 1. 81.Serial No. When the following messages appear on the LCD. Fuser Unit Replace Parts Replace laser unit. XXXXXXXXX b Press Stop/Exit. Troubleshooting and routine maintenance Replacing periodic maintenance parts C The periodic maintenance parts will have to...
Service Manual
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Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Service Manual
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... print with Direct Print. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. Reinsert the device from the USB direct and try to another telephone line...
... print with Direct Print. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. Reinsert the device from the USB direct and try to another telephone line...
Service Manual
Page 86
... paper feed kit MP User Check • Replace the paper feed kit MP with a new one. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP...
... paper feed kit MP User Check • Replace the paper feed kit MP with a new one. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP...
Service Manual
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... Replace Parts PF Kit 1 Replacement time of the laser unit Replace the laser unit. 3-15 Confidential Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the paper feed kit T1 User Check • Replace the paper feed kit T1 with a new one...
... Replace Parts PF Kit 1 Replacement time of the laser unit Replace the laser unit. 3-15 Confidential Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit Step Cause Remedy 1 Replacement time of the paper feed kit T1 User Check • Replace the paper feed kit T1 with a new one...
Service Manual
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CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
Service Manual
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... after errors related to be released from the power outlet before replacing the periodical replacement parts. • If the Fuser Unit is replaced after part replacement. The periodical replacement parts listed below should be replaced at the service center referring to maintain product quality. Note :...and paper you use. Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement (number of prints)...
... after errors related to be released from the power outlet before replacing the periodical replacement parts. • If the Fuser Unit is replaced after part replacement. The periodical replacement parts listed below should be replaced at the service center referring to maintain product quality. Note :...and paper you use. Parts Name Fuser Unit Laser Unit PF kit for Tray 1 *3 PF kit for Tray 2 *3 MP PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement (number of prints)...
Service Manual
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1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover. Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential
1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover. Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential
Service Manual
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(30) Catch the Pins of the Outer chute onto the Back cover, and close the Back cover. 30b Pin Back cover Pin Outer chute ASSY 30a Back cover Fig. 4-44 Set the following parts after assembling. • Set the DX feed ASSY or DX blank cover. • Install the Drum/toner ASSY into the Printer. • Put the Paper into the Paper tray. • Reset the count of the Fuser unit and Laser unit after part replacement. (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter7.) 4-29 Confidential
(30) Catch the Pins of the Outer chute onto the Back cover, and close the Back cover. 30b Pin Back cover Pin Outer chute ASSY 30a Back cover Fig. 4-44 Set the following parts after assembling. • Set the DX feed ASSY or DX blank cover. • Install the Drum/toner ASSY into the Printer. • Put the Paper into the Paper tray. • Reset the count of the Fuser unit and Laser unit after part replacement. (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter7.) 4-29 Confidential
Service Manual
Page 381
... does not appear, the problem may occur in the end. All of the machine off. Click the [OK] button in quality of periodical replacement part, error history, communication history and telephone book. ■ Setting the toner cartridge type The "Toner Life End" message is different between the ...starter toner cartridge, standard one and high-capacity one. Turn the power supply of the settings are completed. The upper limit value is displayed according to loose the information of each ...
... does not appear, the problem may occur in the end. All of the machine off. Click the [OK] button in quality of periodical replacement part, error history, communication history and telephone book. ■ Setting the toner cartridge type The "Toner Life End" message is different between the ...starter toner cartridge, standard one and high-capacity one. Turn the power supply of the settings are completed. The upper limit value is displayed according to loose the information of each ...
Service Manual
Page 386
... the buttons on the control panel or open/close of the front cover. CONTENTS 1. OTHER SERVICE FUNCTIONS 7-36 5.1 Resetting the Periodical Replacement Parts Life 7-36 5.2 Develop Roller / Developing Bias Voltage Counter Reset Function 7-38 5.3 Drum condensation countermeasure mode 7-39 Confidential CHAPTER 7 SERVICE... code 82 7-34 4.22 Output of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5. LIST OF MAINTENANCE...
... the buttons on the control panel or open/close of the front cover. CONTENTS 1. OTHER SERVICE FUNCTIONS 7-36 5.1 Resetting the Periodical Replacement Parts Life 7-36 5.2 Develop Roller / Developing Bias Voltage Counter Reset Function 7-38 5.3 Drum condensation countermeasure mode 7-39 Confidential CHAPTER 7 SERVICE... code 82 7-34 4.22 Output of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5. LIST OF MAINTENANCE...
Service Manual
Page 423
...when resetting the life counter of the drum unit. The "Reset Menu" will appear on the LCD. ■ Resetting the Life Counter of replacement times by one . (1) Press the [3] and [9] keys at the same time in the ready state. The "1. Exit" will appear on the LCD. ...(4) Press the [1] key when resetting the life counter of the fuser unit. The "1. OTHER SERVICE FUNCTIONS 5.1 Resetting the Periodical Replacement Parts Life ■ Resetting the Life Counter of replacement times by one . (1) Press the [3] and [9] keys at the same time in the ready state. 5. Press the [2] key if not...
...when resetting the life counter of the drum unit. The "Reset Menu" will appear on the LCD. ■ Resetting the Life Counter of replacement times by one . (1) Press the [3] and [9] keys at the same time in the ready state. The "1. Exit" will appear on the LCD. ...(4) Press the [1] key when resetting the life counter of the fuser unit. The "1. OTHER SERVICE FUNCTIONS 5.1 Resetting the Periodical Replacement Parts Life ■ Resetting the Life Counter of replacement times by one . (1) Press the [3] and [9] keys at the same time in the ready state. 5. Press the [2] key if not...
Service Manual
Page 516
... of rollers (Refer to get the full instructions of Rollers" in Chapter 4.) 5. ERROR CODES" in Chapter 3.) 3. Reset parts life (Refer to "3. Paper specification (Refer to "1.1 Periodical Replacement Parts" in Chapter 3.) 4. REFERENCES This page provides reference information. Periodical replacement parts (Refer to "2.6 Paper" in Chapter 1.) 7. SPECIFICATIONS LIST" in Chapter 1.) App. 5-1 Confidential Error message (Refer to "2. Machine...
... of rollers (Refer to get the full instructions of Rollers" in Chapter 4.) 5. ERROR CODES" in Chapter 3.) 3. Reset parts life (Refer to "3. Paper specification (Refer to "1.1 Periodical Replacement Parts" in Chapter 3.) 4. REFERENCES This page provides reference information. Periodical replacement parts (Refer to "2.6 Paper" in Chapter 1.) 7. SPECIFICATIONS LIST" in Chapter 1.) App. 5-1 Confidential Error message (Refer to "2. Machine...