Users Manual - English
Page 14
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
Users Manual - English
Page 25
...Data Remaining in memory, or printing data. Follow the steps below. 1. Turn off . 9 Replace the toner cartridge with a new one. Put paper in Sleep mode. General information Status LED indications 1 The Status LED (light emitting...switch is off or the machine is in the machine memory. Others Check the LCD message. Close the cover. If you cannot clear the error and you see the same ...after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.) The front cover or fuser cover is open Toner Life End Paper error Scan lock The machine...
...Data Remaining in memory, or printing data. Follow the steps below. 1. Turn off . 9 Replace the toner cartridge with a new one. Put paper in Sleep mode. General information Status LED indications 1 The Status LED (light emitting...switch is off or the machine is in the machine memory. Others Check the LCD message. Close the cover. If you cannot clear the error and you see the same ...after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.) The front cover or fuser cover is open Toner Life End Paper error Scan lock The machine...
Users Manual - English
Page 142
...that Use Printer Offline is unchecked. Make sure that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check ... copy mode Contact your administrator to see if the LCD is showing an error message. (See Error and maintenance messages on page 139.) Check that the machine is turned on. Check that...132; If you connected the interface cable correctly. (See the Quick Setup Guide.) 126 Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure it is set up to work with your machine....
...that Use Printer Offline is unchecked. Make sure that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check ... copy mode Contact your administrator to see if the LCD is showing an error message. (See Error and maintenance messages on page 139.) Check that the machine is turned on. Check that...132; If you connected the interface cable correctly. (See the Quick Setup Guide.) 126 Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure it is set up to work with your machine....
Users Manual - English
Page 155
C You can be replaced. If you turned on page 144.) The front cover is not jammed inside... the device and try to check your machine identifies the error or required routine maintenance and shows the appropriate message. that is not in Polled Waiting mode. Press Stop/Exit. The temperature of the machine when you need... latest FAQs and troubleshooting tips. The fuser cover is processing. Visit us at http://solutions.brother.com/. During the cooling down mode. The toner cartridge is not blocked by yourself. You tried to poll a fax machine Check the other...
C You can be replaced. If you turned on page 144.) The front cover is not jammed inside... the device and try to check your machine identifies the error or required routine maintenance and shows the appropriate message. that is not in Polled Waiting mode. Press Stop/Exit. The temperature of the machine when you need... latest FAQs and troubleshooting tips. The fuser cover is processing. Visit us at http://solutions.brother.com/. During the cooling down mode. The toner cartridge is not blocked by yourself. You tried to poll a fax machine Check the other...
Users Manual - English
Page 156
...Message Document Jam DR Mode in the MP (See Paper jams on page 156.) The drum unit has reached the end of the machine. The machine is not properly loaded in the paper tray. Replace the drum unit. (See Replacing...cleaned. Remove the duplex tray and install it again. Close the paper tray properly. 140 Do one of the machine. Verify the number and try again. See Document jams on page 145 or ...Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Response/Busy No Toner No Tray Cause Action The document was not inserted or fed properly, or the document scanned from...
...Message Document Jam DR Mode in the MP (See Paper jams on page 156.) The drum unit has reached the end of the machine. The machine is not properly loaded in the paper tray. Replace the drum unit. (See Replacing...cleaned. Remove the duplex tray and install it again. Close the paper tray properly. 140 Do one of the machine. Verify the number and try again. See Document jams on page 145 or ...Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Response/Busy No Toner No Tray Cause Action The document was not inserted or fed properly, or the document scanned from...
Users Manual - English
Page 158
... and printing is not possible. Call Brother Customer Service to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the paper feeding kit for Tray 1. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action...
... and printing is not possible. Call Brother Customer Service to replace the PF Kit 1. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the paper feeding kit for Tray 1. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action...
Users Manual - English
Page 236
... the CD-ROM. O One touch changing 68 setting up 65 using menu keys 169 Mode, entering copy 84 fax 38 scan 7 Multi-line connections (PBX 60 N N in 1 88 Paging 72 programming your pager number ... 71, 72 220 H HELP 81 Help List 81 LCD messages 169 Menu Table 169, 171... User's Guide on the CD-ROM. Maintenance, routine 153 checking the remaining life of drum unit and periodic maintenance parts ...166 replacing drum unit 163 toner cartridge 160 Manual dialing 63 receive 48, 49 transmission 47 Memory adding SO-DIMM (option 120 installing 121 storage 169 Menu Table 169...
... the CD-ROM. O One touch changing 68 setting up 65 using menu keys 169 Mode, entering copy 84 fax 38 scan 7 Multi-line connections (PBX 60 N N in 1 88 Paging 72 programming your pager number ... 71, 72 220 H HELP 81 Help List 81 LCD messages 169 Menu Table 169, 171... User's Guide on the CD-ROM. Maintenance, routine 153 checking the remaining life of drum unit and periodic maintenance parts ...166 replacing drum unit 163 toner cartridge 160 Manual dialing 63 receive 48, 49 transmission 47 Memory adding SO-DIMM (option 120 installing 121 storage 169 Menu Table 169...
Users Manual - English
Page 238
...interference 138 multi-line (PBX 60 roll over lines 58 two-line telephone system 59 Temporary copy settings 85 Text, entering 192 Toner cartridge, replacing 160 Toner save 27 Transparency 10, 12, 14 Tray selection 92 Tray use, setting copy 23 fax 24 print 25 Troubleshooting 122 document ...jam 145 error messages on LCD 139 if you are having difficulty copy quality 126 incoming calls 125 network 128 paper handling 128 print ...
...interference 138 multi-line (PBX 60 roll over lines 58 two-line telephone system 59 Temporary copy settings 85 Text, entering 192 Toner cartridge, replacing 160 Toner save 27 Transparency 10, 12, 14 Tray selection 92 Tray use, setting copy 23 fax 24 print 25 Troubleshooting 122 document ...jam 145 error messages on LCD 139 if you are having difficulty copy quality 126 incoming calls 125 network 128 paper handling 128 print ...
Quick Setup Guide - English
Page 45
... items, an error message will be indicated on the LCD. Replacement consumables When the time comes to 250 sheets of paper. For more details about the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. For more information about the optional... Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 Options and Consumables Options Lower Tray Unit LT-5300 SO-DIMM Memory ...
... items, an error message will be indicated on the LCD. Replacement consumables When the time comes to 250 sheets of paper. For more details about the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. For more information about the optional... Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 Options and Consumables Options Lower Tray Unit LT-5300 SO-DIMM Memory ...
Service Manual
Page 59
... or closing cover will be less in case of printing more pages continually once time than usual, the more printing pages per job and the toner cartridge life Average printed pages (page/job) 1 2 3 4 5 6 7 8 Cartridge Life (Standard) 3,500 5,274 6,346 7,064 7,579 7,966 8,... cartridge life, "Replace Toner" message appears on the LCD before printing. Toner life Full Normal-duty (ISO/IEC19752) Low-duty Low Empty High-duty Toner Empty Toner Empty Cartridge Life End pages Memo : • If reached the cartridge life end, "Replace Toner" message appears even if the toner is worn out...
... or closing cover will be less in case of printing more pages continually once time than usual, the more printing pages per job and the toner cartridge life Average printed pages (page/job) 1 2 3 4 5 6 7 8 Cartridge Life (Standard) 3,500 5,274 6,346 7,064 7,579 7,966 8,... cartridge life, "Replace Toner" message appears on the LCD before printing. Toner life Full Normal-duty (ISO/IEC19752) Low-duty Low Empty High-duty Toner Empty Toner Empty Cartridge Life End pages Memo : • If reached the cartridge life end, "Replace Toner" message appears even if the toner is worn out...
Service Manual
Page 77
...toner cartridge that is removed Press Stop/Exit. Replace the PF Kit 2. 3-15 Poor telephone line quality Send the fax again or connect the caused a communication machine to replace the paper feeding kit for Tray 1. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser... Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the ...
...toner cartridge that is removed Press Stop/Exit. Replace the PF Kit 2. 3-15 Poor telephone line quality Send the fax again or connect the caused a communication machine to replace the paper feeding kit for Tray 1. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser... Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the ...
Service Manual
Page 78
...Drum Error The corona wire on the power. The drum unit has reached Replace the drum unit. person's fax machine stopped the call. 3-69 Document ...mode. Make sure paper is jammed in the back of the machine. Do one of the following: Turn the power switch off, wait a few seconds, and...Down, and Wait for a while The temperature of the drum unit or toner cartridge is not blocked by something. Remove the duplex tray and install it...jammed paper from Manual to be cleaned. Error Message Type of Error Action Refer to Cooling Down Wait for a while. Perform ...
...Drum Error The corona wire on the power. The drum unit has reached Replace the drum unit. person's fax machine stopped the call. 3-69 Document ...mode. Make sure paper is jammed in the back of the machine. Do one of the following: Turn the power switch off, wait a few seconds, and...Down, and Wait for a while The temperature of the drum unit or toner cartridge is not blocked by something. Remove the duplex tray and install it...jammed paper from Manual to be cleaned. Error Message Type of Error Action Refer to Cooling Down Wait for a while. Perform ...
Service Manual
Page 80
... Unable XX The machine has a Perform processing with a up and printing is not new one. Open the document cover, and then release the scanner lock lever. Order a new toner cartridge now. 3-17 Too Many Files There are too many files Reduce the number of ...Confidential Error Message Type of Error Action Refer to the USB direct interface. however, the machine is telling you can still print; Too Many Trays More than one . Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is used Replace the toner cartridge with ...
... Unable XX The machine has a Perform processing with a up and printing is not new one. Open the document cover, and then release the scanner lock lever. Order a new toner cartridge now. 3-17 Too Many Files There are too many files Reduce the number of ...Confidential Error Message Type of Error Action Refer to the USB direct interface. however, the machine is telling you can still print; Too Many Trays More than one . Unusable Device An incompatible or broken device has been connected to Replace Toner The toner cartridge is used Replace the toner cartridge with ...
Service Manual
Page 81
..., and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of... of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-...
..., and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of... of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-...
Service Manual
Page 120
... solved after replacing the HVPS PCB ASSY? Replace the drum unit with a new one . Replace the toner cartridge with a new one? Replace the HVPS PCB Yes ASSY. Yes 3-48 Confidential ■ Poor fixing - Replace the toner sensor. Replace the PS PCB unit. Toner sensor failure Is the "Toner life End" message indicated on the LCD after replacing the current toner cartridge with a new one . - Replace the main...
... solved after replacing the HVPS PCB ASSY? Replace the drum unit with a new one . Replace the toner cartridge with a new one? Replace the HVPS PCB Yes ASSY. Yes 3-48 Confidential ■ Poor fixing - Replace the toner sensor. Replace the PS PCB unit. Toner sensor failure Is the "Toner life End" message indicated on the LCD after replacing the current toner cartridge with a new one . - Replace the main...
Service Manual
Page 126
... Main PCB failure Is the problem solved after replacing the main PCB ASSY? Yes Replace the toner sensor PCB ASSY. Replace the drum unit with a new one? Toner empty sensor failure Is the "Toner Life End" message indicated on the exposure drum Are the horizontal stripes... at 42.5 mm (develop roller circumference) intervals? Result Remedy Replace the main PCB Yes ASSY. Replace the laser...
... Main PCB failure Is the problem solved after replacing the main PCB ASSY? Yes Replace the toner sensor PCB ASSY. Replace the drum unit with a new one? Toner empty sensor failure Is the "Toner Life End" message indicated on the exposure drum Are the horizontal stripes... at 42.5 mm (develop roller circumference) intervals? Result Remedy Replace the main PCB Yes ASSY. Replace the laser...
Service Manual
Page 381
...may occur in the check box at the right hand side. ■ Setting the toner cartridge type The "Toner Life End" message is different between the starter toner cartridge, standard one and high-capacity one. The upper limit value is displayed according to the upper limit value of the... periodical replacement part, error history, communication history and telephone book. Click the [OK] button in the machine following the steps below. (1) Select "Reset Develop Bias STD" or "Reset Develop Bias HIGH" from Menu according as the currently used toner cartridge. Note; • If replace the ...
...may occur in the check box at the right hand side. ■ Setting the toner cartridge type The "Toner Life End" message is different between the starter toner cartridge, standard one and high-capacity one. The upper limit value is displayed according to the upper limit value of the... periodical replacement part, error history, communication history and telephone book. Click the [OK] button in the machine following the steps below. (1) Select "Reset Develop Bias STD" or "Reset Develop Bias HIGH" from Menu according as the currently used toner cartridge. Note; • If replace the ...