Users Manual - English
Page 14
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
Users Manual - English
Page 142
... Check the settings in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the machine and your computer. (See the ...the LCD is showing an error message. (See Error and maintenance messages on page 139.) Check that the machine is unchecked. (Windows® 2000) Click the Start button and choose Settings and then Printers. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. The machine prints the...
... Check the settings in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the machine and your computer. (See the ...the LCD is showing an error message. (See Error and maintenance messages on page 139.) Check that the machine is unchecked. (Windows® 2000) Click the Start button and choose Settings and then Printers. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. The machine prints the...
Users Manual - English
Page 155
... telephone company and ask them to be turned off for several minutes. If this happens, your telephone line. C You can be replaced. Press Stop/Exit. Poor telephone line quality caused a communication error. If the problem continues, call . 139 The machine will hear...more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The toner cartridge is not closed completely. The fuser cover is not installed Pull out the drum unit, take out the toner properly. Troubleshooting and routine maintenance Error and maintenance messages C As with...
... telephone company and ask them to be turned off for several minutes. If this happens, your telephone line. C You can be replaced. Press Stop/Exit. Poor telephone line quality caused a communication error. If the problem continues, call . 139 The machine will hear...more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The toner cartridge is not closed completely. The fuser cover is not installed Pull out the drum unit, take out the toner properly. Troubleshooting and routine maintenance Error and maintenance messages C As with...
Users Manual - English
Page 156
...jams on page 147.) The paper is jammed in the paper (See Paper jams on page 20. Do one of the following: Refill the paper in the paper tray. The machine is set to another ... Ring mode. The machine is out of the machine. Close the paper tray properly. 140 Replace the drum unit. (See Replacing the drum unit on page 147.) tray of paper or paper is not properly loaded in the paper...on page 147.) machine. Re-install the toner cartridge or the drum unit and toner cartridge assembly. The paper tray is too hot. Error Message Document Jam DR Mode in the MP (See Paper jams on ...
...jams on page 147.) The paper is jammed in the paper (See Paper jams on page 20. Do one of the following: Refill the paper in the paper tray. The machine is set to another ... Ring mode. The machine is out of the machine. Close the paper tray properly. 140 Replace the drum unit. (See Replacing the drum unit on page 147.) tray of paper or paper is not properly loaded in the paper...on page 147.) machine. Re-install the toner cartridge or the drum unit and toner cartridge assembly. The paper tray is too hot. Error Message Document Jam DR Mode in the MP (See Paper jams on ...
Users Manual - English
Page 157
...resolution. (See Advanced tab in Canada) 141 Call Brother Customer Service to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the Software User's Guide on page 163.) The drum unit counter was not reset when a new drum was installed. 1 Open the front cover, and then... . Fax sending or copy operation in progress Do one of the following : Press Start to replace the fuser unit. Drum (See Replacing the drum unit on the CD-ROM.) Clear the faxes from the memory. (See Out of memory message on page 47 or page 92.) Print operation in...
...resolution. (See Advanced tab in Canada) 141 Call Brother Customer Service to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the Software User's Guide on page 163.) The drum unit counter was not reset when a new drum was installed. 1 Open the front cover, and then... . Fax sending or copy operation in progress Do one of the following : Press Start to replace the fuser unit. Drum (See Replacing the drum unit on the CD-ROM.) Clear the faxes from the memory. (See Out of memory message on page 47 or page 92.) Print operation in...
Users Manual - English
Page 235
...60, 61 into memory (fax storage 72 paging 72 polling receive 78 reducing to load 20, 21 jam 145 Drum unit checking (remaining life 166 cleaning 156, 157 replacing 163 Dual access 45 Duplex (2-sided) copying 89, 90 printing from scanner glass 39 manual 47 overseas 46 ...troubleshooting 146 Duplex key (2-sided 38, 89, 90 E EAP-FAST 211 Enlarge/Reduce key 85 Envelopes 12, 14, 17, 18 Equalization 138 Error messages on paper 52 retrieving from a remote site ....... 76, 77 ring delay, setting 50 sequential polling 78 G telephone line interference 138 sending 38 ...
...60, 61 into memory (fax storage 72 paging 72 polling receive 78 reducing to load 20, 21 jam 145 Drum unit checking (remaining life 166 cleaning 156, 157 replacing 163 Dual access 45 Duplex (2-sided) copying 89, 90 printing from scanner glass 39 manual 47 overseas 46 ...troubleshooting 146 Duplex key (2-sided 38, 89, 90 E EAP-FAST 211 Enlarge/Reduce key 85 Envelopes 12, 14, 17, 18 Equalization 138 Error messages on paper 52 retrieving from a remote site ....... 76, 77 ring delay, setting 50 sequential polling 78 G telephone line interference 138 sending 38 ...
Users Manual - English
Page 236
...One touch changing 68 setting up 65 using menu keys 169 Mode, entering copy 84 fax 38 scan 7 Multi-line connections (PBX 60 N N in 1 88 Paging 72 programming your pager number ... 71, 72 220 Maintenance, routine 153 checking the remaining life of drum unit and periodic maintenance parts ...166 replacing drum... Labels 12, 14, 15, 19 LCD (liquid crystal display 6, 169 contrast 28 Help List 81 M Machine information checking remaining life of Memory message .... 47, 92, 97, 141 P Packing and shipping the machine ........ 167 Page layout (N in 1 (page layout 88 Network faxing See ...
...One touch changing 68 setting up 65 using menu keys 169 Mode, entering copy 84 fax 38 scan 7 Multi-line connections (PBX 60 N N in 1 88 Paging 72 programming your pager number ... 71, 72 220 Maintenance, routine 153 checking the remaining life of drum unit and periodic maintenance parts ...166 replacing drum... Labels 12, 14, 15, 19 LCD (liquid crystal display 6, 169 contrast 28 Help List 81 M Machine information checking remaining life of Memory message .... 47, 92, 97, 141 P Packing and shipping the machine ........ 167 Page layout (N in 1 (page layout 88 Network faxing See ...
Quick Setup Guide - English
Page 45
... the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. When the tray is installed, the machine expands total input capacity up to 250 sheets of paper. Replacement consumables When the time comes to 550 sheets. ...Toner cartridge TN-620/TN-650 Drum unit DR-620 45 You can hold up to replace consumable items, an error message...
... the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. When the tray is installed, the machine expands total input capacity up to 250 sheets of paper. Replacement consumables When the time comes to 550 sheets. ...Toner cartridge TN-620/TN-650 Drum unit DR-620 45 You can hold up to replace consumable items, an error message...
Service Manual
Page 77
... paper feeding kit for equipment errors and communications errors. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the facsimile equipment incorporates...
... paper feeding kit for equipment errors and communications errors. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the facsimile equipment incorporates...
Service Manual
Page 78
...press Start. 3-16 Disconnected The other person or other Try to send or receive again. Distinctive Ring mode. Drum Error The corona wire on again. The drum unit has reached Replace the drum unit. Remove the duplex tray and install it again. 3-16 Fuser Error The temperature of the machine. ... completely. Do one of the machine when you turned on the drum unit. Remove the jammed paper from the duplex tray. 3-16 Jam Rear The paper is set to Set Distinctive Ring to Off. Remove the jammed paper from the inside of the machine. Error Message Type of Error...
...press Start. 3-16 Disconnected The other person or other Try to send or receive again. Distinctive Ring mode. Drum Error The corona wire on again. The drum unit has reached Replace the drum unit. Remove the duplex tray and install it again. 3-16 Fuser Error The temperature of the machine. ... completely. Do one of the machine when you turned on the drum unit. Remove the jammed paper from the duplex tray. 3-16 Jam Rear The paper is set to Set Distinctive Ring to Off. Remove the jammed paper from the inside of the machine. Error Message Type of Error...
Service Manual
Page 81
...and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM ...14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature 3-20 ...
...and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM ...14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature 3-20 ...
Service Manual
Page 84
Replace the main PCB ASSY. ■ Error code 24 Print Unable 24 Turn the power off and then back on the LCD or following the message indicated on again. Internal temperature sensor failure Step Cause Remedy Harness connection failure of 1 internal temperature sensor Check the harness connection of the drum unit. User Check • Install one . ■...
Replace the main PCB ASSY. ■ Error code 24 Print Unable 24 Turn the power off and then back on the LCD or following the message indicated on again. Internal temperature sensor failure Step Cause Remedy Harness connection failure of 1 internal temperature sensor Check the harness connection of the drum unit. User Check • Install one . ■...
Service Manual
Page 120
... failure Is the "Toner life End" message indicated on the LCD after replacing the current toner cartridge with a new one. Main PCB failure Is the problem solved after replacing the HVPS PCB ASSY? Replace the toner cartridge with a new one . - Replace the HVPS PCB Yes ASSY. Fuser unit... position of Yes anti-curl lever. after replacing the PS PCB unit? Yes 3-48 Confidential Low-voltage power supply PCB failure Is the problem solved after replacing the fuser Yes unit? ■ Poor fixing - Replace the drum unit with a new one ? Replace the PS PCB unit.
... failure Is the "Toner life End" message indicated on the LCD after replacing the current toner cartridge with a new one. Main PCB failure Is the problem solved after replacing the HVPS PCB ASSY? Replace the toner cartridge with a new one . - Replace the HVPS PCB Yes ASSY. Fuser unit... position of Yes anti-curl lever. after replacing the PS PCB unit? Yes 3-48 Confidential Low-voltage power supply PCB failure Is the problem solved after replacing the fuser Yes unit? ■ Poor fixing - Replace the drum unit with a new one ? Replace the PS PCB unit.
Service Manual
Page 126
...the "Toner Life End" message indicated on the develop roller Are the horizontal stripes at 94.2 mm (exposure drum circumference) intervals? Drum unit connection failure Are the electrodes on a level surface. - HVPS PCB failure Is the problem solved after replacing the main PCB ASSY? ...Clean the scanner windows of the toner unit with a new one. - Main PCB failure Is the problem solved after replacing the laser unit? Replace the drum unit. The drum unit may have glue from label stock on the exposure drum Are the horizontal stripes at 42.5 mm (develop roller circumference...
...the "Toner Life End" message indicated on the develop roller Are the horizontal stripes at 94.2 mm (exposure drum circumference) intervals? Drum unit connection failure Are the electrodes on a level surface. - HVPS PCB failure Is the problem solved after replacing the main PCB ASSY? ...Clean the scanner windows of the toner unit with a new one. - Main PCB failure Is the problem solved after replacing the laser unit? Replace the drum unit. The drum unit may have glue from label stock on the exposure drum Are the horizontal stripes at 42.5 mm (develop roller circumference...