Users Manual - English
Page 28
...problems because of the way they have a lengthwise sealing flap. ■ The sealing flaps should be secure. ■ Do not put envelopes in a laser machine. Note ■ Before you print envelopes, you must 'fan' the stack to avoid paper jams and misfeeds. ■ Before you print a lot of envelopes, test 2 one... not be suitable for the quality and performance of the envelopes you put different types of paper in Figure 1. Note Brother will not recommend a particular envelope because envelope manufacturers may cause paper jams). ■ Envelopes should have been made.
...problems because of the way they have a lengthwise sealing flap. ■ The sealing flaps should be secure. ■ Do not put envelopes in a laser machine. Note ■ Before you print envelopes, you must 'fan' the stack to avoid paper jams and misfeeds. ■ Before you print a lot of envelopes, test 2 one... not be suitable for the quality and performance of the envelopes you put different types of paper in Figure 1. Note Brother will not recommend a particular envelope because envelope manufacturers may cause paper jams). ■ Envelopes should have been made.
Users Manual - English
Page 30
...or rollers and cause jams and print quality problems. No adhesive should have an ...adhesive that are damaged, curled, wrinkled or an unusual shape. 2 CAUTION ■ Avoid feeding labels with any part of labels and transparencies designed for use the recommended type for a period of the proper transparencies to your machine will print...print properly and may result in labels peeling off and causing serious jams or print problems... (200 degrees centigrade) for laser machines. Using labels with a laser machine. Labels should be damaged...
...or rollers and cause jams and print quality problems. No adhesive should have an ...adhesive that are damaged, curled, wrinkled or an unusual shape. 2 CAUTION ■ Avoid feeding labels with any part of labels and transparencies designed for use the recommended type for a period of the proper transparencies to your machine will print...print properly and may result in labels peeling off and causing serious jams or print problems... (200 degrees centigrade) for laser machines. Using labels with a laser machine. Labels should be damaged...
Users Manual - English
Page 78
... Press ▲ or ▼ to select Backup Print:On or Backup Print:Off. . Fax Forward Backup Print:On Press Menu/Set. Note ■ If you ... a power failure. ■ If Fax Forwarding is forwarded or a problem at your machine stores the received fax in your machine's memory, an...See Changing Remote Fax Options on your machine can only use one remote fax option at a time: Fax Forwarding-OR-Paging.... 8 Remote Fax Options (Black & White only) Note ■ You can not receive a color fax unless the sending machine converts it to black & 8 white. 5 Press Stop/Exit. 8...
... Press ▲ or ▼ to select Backup Print:On or Backup Print:Off. . Fax Forward Backup Print:On Press Menu/Set. Note ■ If you ... a power failure. ■ If Fax Forwarding is forwarded or a problem at your machine stores the received fax in your machine's memory, an...See Changing Remote Fax Options on your machine can only use one remote fax option at a time: Fax Forwarding-OR-Paging.... 8 Remote Fax Options (Black & White only) Note ■ You can not receive a color fax unless the sending machine converts it to black & 8 white. 5 Press Stop/Exit. 8...
Users Manual - English
Page 118
...; B Adjusts the amount of the 7-8 last 30 Caller IDs stored in copies. ▼ G ▼ G ▼ G B 3. B - 8 Caller ID Display# Print Report View or print a list of ▼ B Blue in copies. ▼ B B B 11-8 Note The factory settings are shown in copies. ▼ R R R 11-8 2. Brightness...Page 2. Quality - Text Auto Photo Selects the Copy 11-3 resolution for copies. 11-8 4. Adjusts the brightness for transmission problems. 2. Menu and Features Select & Set Select & Set to accept to register the ring pattern with the machine. 3. ...
...; B Adjusts the amount of the 7-8 last 30 Caller IDs stored in copies. ▼ G ▼ G ▼ G B 3. B - 8 Caller ID Display# Print Report View or print a list of ▼ B Blue in copies. ▼ B B B 11-8 Note The factory settings are shown in copies. ▼ R R R 11-8 2. Brightness...Page 2. Quality - Text Auto Photo Selects the Copy 11-3 resolution for copies. 11-8 4. Adjusts the brightness for transmission problems. 2. Menu and Features Select & Set Select & Set to accept to register the ring pattern with the machine. 3. ...
Users Manual - English
Page 129
... hours without losing faxes stored in your PC on page C-5.) Replace the waste toner pack. (See Replacing the waste toner pack on again. Unable to Print Unable to Init. Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Unable to Scan Waste Toner Full The waste toner pack is full. If the error message... PC. If the machine will be turned off longer than 60 hours, you can save the faxes in the memory. The machine has a mechanical (Initialize) problem.
... hours without losing faxes stored in your PC on page C-5.) Replace the waste toner pack. (See Replacing the waste toner pack on again. Unable to Print Unable to Init. Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Unable to Scan Waste Toner Full The waste toner pack is full. If the error message... PC. If the machine will be turned off longer than 60 hours, you can save the faxes in the memory. The machine has a mechanical (Initialize) problem.
Users Manual - English
Page 136
... Phone Line or Connections Dialing does not work. Ask the other person to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax Storage is a problem with the way your faxes look, make a copy first. Change Tone/Pulse setting.... latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. DIFFICULTY Printing or Receiving Faxes Condensed print and horizontal streaks or the top and bottom of the external phone and dialing the number. Received color fax prints only in the correct receiving mode for your setup. (See...
... Phone Line or Connections Dialing does not work. Ask the other person to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax Storage is a problem with the way your faxes look, make a copy first. Change Tone/Pulse setting.... latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. DIFFICULTY Printing or Receiving Faxes Condensed print and horizontal streaks or the top and bottom of the external phone and dialing the number. Received color fax prints only in the correct receiving mode for your setup. (See...
Users Manual - English
Page 137
...setting to Call Waiting or some other custom feature on page 5-2). Custom features on a single, shared line with your copies. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Make a copy to the machine. This condition is related to the telephone system industry and is not...copy quality is common to turn off Fax Storage, Paging or PC-FAX receive (see Turning off Remote Fax Options on page 8-4), print fax messages in memory (see Printing a fax from the memory on page 6-6) or cancel a Delayed Fax or Polling Job (see vertical streaks on your machine, it...
...setting to Call Waiting or some other custom feature on page 5-2). Custom features on a single, shared line with your copies. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Make a copy to the machine. This condition is related to the telephone system industry and is not...copy quality is common to turn off Fax Storage, Paging or PC-FAX receive (see Turning off Remote Fax Options on page 8-4), print fax messages in memory (see Printing a fax from the memory on page 6-6) or cancel a Delayed Fax or Polling Job (see vertical streaks on your machine, it...
Users Manual - English
Page 139
...on paper you are made for laser machines. (For information on (plugged into the paper tray. If there is paper in use ? If the paper is straight. Sometimes it . Reduce the amount of the 'Brother MFC-9420CN'. You can I use ' Error Message appears. 'MFC is connected directly to support a... does not print from the 'Start' menu. Make sure no paper, load a new stack of your software application. Check with your software. i.e. (Parallel Port Mode - How can I load envelopes? To check that you still have a problem, see Loading paper and envelopes on page 2-1.) How can I ...
...on paper you are made for laser machines. (For information on (plugged into the paper tray. If there is paper in use ? If the paper is straight. Sometimes it . Reduce the amount of the 'Brother MFC-9420CN'. You can I use ' Error Message appears. 'MFC is connected directly to support a... does not print from the 'Start' menu. Make sure no paper, load a new stack of your software application. Check with your software. i.e. (Parallel Port Mode - How can I load envelopes? To check that you still have a problem, see Loading paper and envelopes on page 2-1.) How can I ...
Users Manual - English
Page 140
... User's Guide on the CD-ROM.) Network Difficulties I cannot print over the Network See Printing Problems in Ready mode. 2. Your computer cannot find your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you select the Paper Type that your machine...
... User's Guide on the CD-ROM.) Network Difficulties I cannot print over the Network See Printing Problems in Ready mode. 2. Your computer cannot find your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you select the Paper Type that your machine...
Users Manual - English
Page 141
... the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the recommended paper was used. (See Recommended paper on page 2-1.) ■ Change the paper to one of poor print quality White lines or bands or ribbing across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. If the problem appears...
... the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the recommended paper was used. (See Recommended paper on page 2-1.) ■ Change the paper to one of poor print quality White lines or bands or ribbing across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. If the problem appears...
Users Manual - English
Page 142
.... ■ Change the paper to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that the room temperature is installed properly. ■ Replace the toner cartridge. (See Replacing...OP-4CL) on page C-29.) White spots or hollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner ...
.... ■ Change the paper to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that the room temperature is installed properly. ■ Replace the toner cartridge. (See Replacing...OP-4CL) on page C-29.) White spots or hollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner ...
Users Manual - English
Page 143
... on a monitor are different. Chapter C Examples of transparency, and then check that the problem is solved. ■ Check that the media type mode is selected properly. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colors the machine can print and colors you expected All one color Shade on page C-33.) C - 18 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz...
... on a monitor are different. Chapter C Examples of transparency, and then check that the problem is solved. ■ Check that the media type mode is selected properly. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colors the machine can print and colors you expected All one color Shade on page C-33.) C - 18 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz...
Users Manual - English
Page 144
... cartridges are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt...fusing unit. (See Replacing the fusing unit on page C-35.) C Poor fixing when printed on thick paper Set the machine to a recommended type of poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ...
... cartridges are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt...fusing unit. (See Replacing the fusing unit on page C-35.) C Poor fixing when printed on thick paper Set the machine to a recommended type of poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ...
Users Manual - English
Page 145
...off with cold water. We recommend cleaning the following parts of the machine every 20,000 printed pages or every 12 months: ■ Paper guides of the paper tray ■ ...roller ■ Transfer roller unit ■ Transfer roller guide ■ Exit roller ■ Laser unit ■ Laser glass C - 20 Compatibility If you are having difficulty sending or receiving a fax due ...Tone Detection Setting the dial tone to select Detection or No Detection. Unless interference is a recurring problem on the phone line, we recommend that you change the Compatibility to Basic, the ECM feature ...
...off with cold water. We recommend cleaning the following parts of the machine every 20,000 printed pages or every 12 months: ■ Paper guides of the paper tray ■ ...roller ■ Transfer roller unit ■ Transfer roller guide ■ Exit roller ■ Laser unit ■ Laser glass C - 20 Compatibility If you are having difficulty sending or receiving a fax due ...Tone Detection Setting the dial tone to select Detection or No Detection. Unless interference is a recurring problem on the phone line, we recommend that you change the Compatibility to Basic, the ECM feature ...
Users Manual - English
Page 154
...you install it in the Brother machine may reduce not only the print quality but also the quality and life of the machine itself. When the toner cartridge is caused by the use only Genuine Brother Brand replacement toner cartridges. X shows the toner color that you continue to ...the LCD and the machine stops printing, you replace a toner cartridge. We also strongly recommend that is shortened. WARNING Do not put the toner cartridge into a fire. CAUTION ■ Brother strongly recommends that you clean the machine when you need to problems caused by the use of ...
...you install it in the Brother machine may reduce not only the print quality but also the quality and life of the machine itself. When the toner cartridge is caused by the use only Genuine Brother Brand replacement toner cartridges. X shows the toner color that you continue to ...the LCD and the machine stops printing, you replace a toner cartridge. We also strongly recommend that is shortened. WARNING Do not put the toner cartridge into a fire. CAUTION ■ Brother strongly recommends that you clean the machine when you need to problems caused by the use of ...
Software Users Manual - English
Page 13
... 2 to restore the default settings. -OR- Test Print If you are having problems with print quality, you can return the machine's printer settings to the default settings. Printing Printing the Print Configuration List You can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. The machine prints the settings. 1 3 Press Stop/Exit. Fonts...
... 2 to restore the default settings. -OR- Test Print If you are having problems with print quality, you can return the machine's printer settings to the default settings. Printing Printing the Print Configuration List You can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. The machine prints the settings. 1 3 Press Stop/Exit. Fonts...
Software Users Manual - English
Page 92
... You can return the machine to exit without making a change. 3 Press Stop/Exit. The machine prints the settings. 7 3 Press Stop/Exit. Test Print If you are having problems with print quality, you can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. Press 2 to the default settings. Note If the...
... You can return the machine to exit without making a change. 3 Press Stop/Exit. The machine prints the settings. 7 3 Press Stop/Exit. Test Print If you are having problems with print quality, you can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. Press 2 to the default settings. Note If the...
Network Users Manual - English
Page 8
... the Brother print server to factory default 10-1 Network print software installation problems 10-1 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows 10-1 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X...10-1 Printing problems...10-4 Print...
... the Brother print server to factory default 10-1 Network print software installation problems 10-1 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows 10-1 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X...10-1 Printing problems...10-4 Print...
Network Users Manual - English
Page 78
... case, execute setup.exe in Windows®. How to reset the Brother print server to factory default You can reset the print server back to print. 10 - 1 Check the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Protocol-specific troubleshooting General problems CD-ROM is on page 3-15. Make sure you may encounter...
... case, execute setup.exe in Windows®. How to reset the Brother print server to factory default You can reset the print server back to print. 10 - 1 Check the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Protocol-specific troubleshooting General problems CD-ROM is on page 3-15. Make sure you may encounter...
Network Users Manual - English
Page 81
...XP IPP troubleshooting on your print server. 2 The problem may be the result of mismatched or duplicate IP address. Otherwise, go to Step 4. Otherwise, proceed to Step 4. For Macintosh® For Mac OS® 9.1 to 9.2 (1) From the Apple menu, open the Chooser. (2) Click the Brother Color (IP) icon, and make... sure that no other nodes on the network have this IP address. 3 Verify that the print server is on your network as IP address settings are correct for information on how to...
...XP IPP troubleshooting on your print server. 2 The problem may be the result of mismatched or duplicate IP address. Otherwise, go to Step 4. Otherwise, proceed to Step 4. For Macintosh® For Mac OS® 9.1 to 9.2 (1) From the Apple menu, open the Chooser. (2) Click the Brother Color (IP) icon, and make... sure that no other nodes on the network have this IP address. 3 Verify that the print server is on your network as IP address settings are correct for information on how to...