Users Manual - English
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...9632; will be made from your Fax Machine/Multi-Function Center needs. http://solutions.brother.com Note You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to your receipt; ...by insurance; i Your registration with Brother International Corporation, you of enhancements to register your new product, register on-line at http://www.brother.com/registration/ FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop resource for Brother driver updates. You can check ...
...9632; will be made from your Fax Machine/Multi-Function Center needs. http://solutions.brother.com Note You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to your receipt; ...by insurance; i Your registration with Brother International Corporation, you of enhancements to register your new product, register on-line at http://www.brother.com/registration/ FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop resource for Brother driver updates. You can check ...
Users Manual - English
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...AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of consequential or incidental damages, the above , Brother shall not be charged for any service and/or replacement...or labor. "On-site Warranty Service" shall consist of Brother's obligations to you . It is giving for the use of paper in troubleshooting as necessitated by normal usage, to good operating condition at Brother's or the Authorized Service Center's then current published rates. ...
...AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of consequential or incidental damages, the above , Brother shall not be charged for any service and/or replacement...or labor. "On-site Warranty Service" shall consist of Brother's obligations to you . It is giving for the use of paper in troubleshooting as necessitated by normal usage, to good operating condition at Brother's or the Authorized Service Center's then current published rates. ...
Users Manual - English
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...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting...outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge...
...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting...outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge...
Users Manual - English
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...your phone line. If you need more help , you must be made from within that country. Visit us at http://solutions.brother.com. If the problem continues, call the country where you bought the machine. Close the indicated tray properly. Cover Open The ...the inside cover is not completely closed . Close the back cover of the machine. C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Check Tray#1 Check Tray#2 The indicated tray is not completely closed . Close the...
...your phone line. If you need more help , you must be made from within that country. Visit us at http://solutions.brother.com. If the problem continues, call the country where you bought the machine. Close the indicated tray properly. Cover Open The ...the inside cover is not completely closed . Close the back cover of the machine. C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Check Tray#1 Check Tray#2 The indicated tray is not completely closed . Close the...
Users Manual - English
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... Remove the paper from the output tray. Toner Low X The indicated color toner is full of paper. X = C, M, Y, K C C - 3 Call Brother Customer Service to replace the fusing unit. Replace Fuser It is time... to replace the 120K kit. Toner Empty X The toner is used toner cartridge with a new one. (See Replacing ....) Replace OPC Belt It is full. Call Brother Customer Service to replace the OPC belt cartridge. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ...
... Remove the paper from the output tray. Toner Low X The indicated color toner is full of paper. X = C, M, Y, K C C - 3 Call Brother Customer Service to replace the fusing unit. Replace Fuser It is time... to replace the 120K kit. Toner Empty X The toner is used toner cartridge with a new one. (See Replacing ....) Replace OPC Belt It is full. Call Brother Customer Service to replace the OPC belt cartridge. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ...
Users Manual - English
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...is an error on page 8-3.) During setup the LCD will be forwarded. 2 Press Black Start or Color Start. Forwarding faxes to another fax machine If you have not set up your Station ID you have... and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in the Software User's Guide on the CD-ROM.) 3 Make sure you cannot enter ... transfer the faxes to your PC. 4 To transfer all faxes to your PC, press 1. -OR- C C - 5 Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD...
...is an error on page 8-3.) During setup the LCD will be forwarded. 2 Press Black Start or Color Start. Forwarding faxes to another fax machine If you have not set up your Station ID you have... and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in the Software User's Guide on the CD-ROM.) 3 Make sure you cannot enter ... transfer the faxes to your PC. 4 To transfer all faxes to your PC, press 1. -OR- C C - 5 Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD...
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... lower tray (TRAY2) Paper Jam B Paper jam inside the machine, at the back cover, or where the paper comes out of the machine. One of the following LCD messages will appear to tell you remove the jammed paper, there may jam in the paper tray, inside the machine. Paper...after you where to remove the jammed paper. Paper jams If paper jams inside the machine, the machine will resume printing automatically. C B A1 A2 Troubleshooting and routine maintenance WARNING The fusing unit and the parts around it are hot! Please check the machine thoroughly. Never touch the shaded areas shown...
... lower tray (TRAY2) Paper Jam B Paper jam inside the machine, at the back cover, or where the paper comes out of the machine. One of the following LCD messages will appear to tell you remove the jammed paper, there may jam in the paper tray, inside the machine. Paper...after you where to remove the jammed paper. Paper jams If paper jams inside the machine, the machine will resume printing automatically. C B A1 A2 Troubleshooting and routine maintenance WARNING The fusing unit and the parts around it are hot! Please check the machine thoroughly. Never touch the shaded areas shown...
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... the back of the machine by holding it with both hands and pulling it slowly toward you. 1 4 If the paper is extremely hot during operation. Troubleshooting and routine maintenance 3 If the paper is caught in the registration roller (1), remove the jammed paper by holding it with both hands and pulling it...
... the back of the machine by holding it with both hands and pulling it slowly toward you. 1 4 If the paper is extremely hot during operation. Troubleshooting and routine maintenance 3 If the paper is caught in the registration roller (1), remove the jammed paper by holding it with both hands and pulling it...
Users Manual - English
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...cartridge on a color fax can only be received if the sending machine could convert it answer. Make sure the machine is turned on page C-29.) When Fax Forwarding, Paging or Fax Storage is in black & white. C C - 11 The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Poor... the copy looks good, the problem is no answer, check the telephone line cord connection. Check the chart below and follow the troubleshooting tips. Received color fax prints only in the correct receiving mode for your setup. (See Receive Mode on page 8-4.) Check for a dial tone. Change...
...cartridge on a color fax can only be received if the sending machine could convert it answer. Make sure the machine is turned on page C-29.) When Fax Forwarding, Paging or Fax Storage is in black & white. C C - 11 The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Poor... the copy looks good, the problem is no answer, check the telephone line cord connection. Check the chart below and follow the troubleshooting tips. Received color fax prints only in the correct receiving mode for your setup. (See Receive Mode on page 8-4.) Check for a dial tone. Change...
Users Manual - English
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... up to 60 hours without losing faxes stored in the memory.) Check the settings in the File menu and select the Brother TWAIN driver. Make sure that "Use Printer Offline" is selected as the primary source. Add more memory. My headers ... correctly, then some pages have text missing. Scanning Difficulties TWAIN errors appear while Make sure the Brother TWAIN driver is unchecked. Select 'Brother MFC-9420CN', and right-click. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printing Difficulties The machine does not print. The machine prints unexpectedly or...
... up to 60 hours without losing faxes stored in the memory.) Check the settings in the File menu and select the Brother TWAIN driver. Make sure that "Use Printer Offline" is selected as the primary source. Add more memory. My headers ... correctly, then some pages have text missing. Scanning Difficulties TWAIN errors appear while Make sure the Brother TWAIN driver is unchecked. Select 'Brother MFC-9420CN', and right-click. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printing Difficulties The machine does not print. The machine prints unexpectedly or...
Users Manual - English
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Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are too... or have a rough surface. (See Acceptable paper and other media on page 3-7.) Set Toner Save mode to the Brother Solutions Center. Make sure that Windows Firewall on the 'Basic' tab is checked, and then click OK. Enter any... Windows® users only) Firewall setting on your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you use. (See Acceptable paper and other media...
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are too... or have a rough surface. (See Acceptable paper and other media on page 3-7.) Set Toner Save mode to the Brother Solutions Center. Make sure that Windows Firewall on the 'Basic' tab is checked, and then click OK. Enter any... Windows® users only) Firewall setting on your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you use. (See Acceptable paper and other media...
Users Manual - English
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... the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-33.) Colored spots or Toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
... the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-33.) Colored spots or Toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
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... machine to a recommended type of poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper, and then check that the problem is solved. (See Recommended paper on page 2-1.) ...Check that the transfer roller is installed properly. ■ Check that the fusing unit is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC ...
... machine to a recommended type of poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper, and then check that the problem is solved. (See Recommended paper on page 2-1.) ...Check that the transfer roller is installed properly. ■ Check that the fusing unit is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC ...
Users Manual - English
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... remove dirt from the control panel. C C - 21 It may crack the panel. Cleaning with a soft cloth to remove dust. Cleaning the outside of the machine Troubleshooting and routine maintenance 2 Wipe the outside surface of the machine with a soft cloth to remove dust. 5 Re-load the paper and put the paper tray...
... remove dirt from the control panel. C C - 21 It may crack the panel. Cleaning with a soft cloth to remove dust. Cleaning the outside of the machine Troubleshooting and routine maintenance 2 Wipe the outside surface of the machine with a soft cloth to remove dust. 5 Re-load the paper and put the paper tray...
Users Manual - English
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... the machine. 1 Turn off the machine's power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet. Troubleshooting and routine maintenance WARNING ■ Be careful you do not break the actuator while cleaning the registration roller and paper pick-up roller. ■ Make...
... the machine. 1 Turn off the machine's power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet. Troubleshooting and routine maintenance WARNING ■ Be careful you do not break the actuator while cleaning the registration roller and paper pick-up roller. ■ Make...
Users Manual - English
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... cover of paper to prevent exposing it to push or lock the new toner cartridge in the guide rails. A Clean the surface of the laser glass with a dry soft, lint-free cloth. 8 Take all the toner cartridges and the OPC belt cartridge back in the telephone line cord... back into the AC power outlet first, and then plug in the machine. This might cause poor print quality. B Close the laser glass cover. Troubleshooting and routine maintenance 0 Open the laser glass cover. C - 25 6 Place the OPC belt cartridge on the machine's power switch. Do C not try to light....
... cover of paper to prevent exposing it to push or lock the new toner cartridge in the guide rails. A Clean the surface of the laser glass with a dry soft, lint-free cloth. 8 Take all the toner cartridges and the OPC belt cartridge back in the telephone line cord... back into the AC power outlet first, and then plug in the machine. This might cause poor print quality. B Close the laser glass cover. Troubleshooting and routine maintenance 0 Open the laser glass cover. C - 25 6 Place the OPC belt cartridge on the machine's power switch. Do C not try to light....
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Troubleshooting and routine maintenance The following are maintenance messages that you will continue printing when any of either Cyan, Magenta, Yellow or Black =>1 image, two colors => 2 images, three colors => 3 images, four colors => 4 images. 2 At 5% coverage print (Letter/A4 size). Order No. These messages advise you .... Definition of images: If the image on a page contains only one color of these messages appear on the upper row of life has been reached. The machine will need to replace See C-31. Call Brother Customer Service to replace the 120K kit. C C - 27 LCD...
Troubleshooting and routine maintenance The following are maintenance messages that you will continue printing when any of either Cyan, Magenta, Yellow or Black =>1 image, two colors => 2 images, three colors => 3 images, four colors => 4 images. 2 At 5% coverage print (Letter/A4 size). Order No. These messages advise you .... Definition of images: If the image on a page contains only one color of these messages appear on the upper row of life has been reached. The machine will need to replace See C-31. Call Brother Customer Service to replace the 120K kit. C C - 27 LCD...
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Troubleshooting and routine maintenance Toner empty message When the following message appears on your investment and obtain premium performance from the Brother machine, we strongly recommend the use of potentially incompatible toner and/or cartridges in the Brother machine may also cause serious damage to Toner... standard letter, detailed graphics). To protect your average type of unauthorized third party toner and/or cartridges. X shows the toner color that is running low, the LCD show the below message. Toner Low X Actual page count will change to the performance and ...
Troubleshooting and routine maintenance Toner empty message When the following message appears on your investment and obtain premium performance from the Brother machine, we strongly recommend the use of potentially incompatible toner and/or cartridges in the Brother machine may also cause serious damage to Toner... standard letter, detailed graphics). To protect your average type of unauthorized third party toner and/or cartridges. X shows the toner color that is running low, the LCD show the below message. Toner Low X Actual page count will change to the performance and ...
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...This may void your eyes. 6 Close the front cover. Note that each cartridge color label to the same color label on the LCD and the machine will be displayed. Near Waste Toner Waste ...guide. When the waste toner pack is full, the following message appears on the machine. Troubleshooting and routine maintenance Waste toner pack After you have printed approximately 12,000 images at 5% ...in ; Do not try to spill the toner. CAUTION ■ If you use consumable items other than genuine Brother supplies or if you use the waste toner pack. K ■ Do not put the waste toner pack ...
...This may void your eyes. 6 Close the front cover. Note that each cartridge color label to the same color label on the LCD and the machine will be displayed. Near Waste Toner Waste ...guide. When the waste toner pack is full, the following message appears on the machine. Troubleshooting and routine maintenance Waste toner pack After you have printed approximately 12,000 images at 5% ...in ; Do not try to spill the toner. CAUTION ■ If you use consumable items other than genuine Brother supplies or if you use the waste toner pack. K ■ Do not put the waste toner pack ...
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... belt cartridge from the machine. 6 Remove the tension release pins from both sides inwards. If you must replace the OPC belt cartridge: Replace OPC Belt Troubleshooting and routine maintenance 4 To release the lock, push the green belt cartridge lock levers on the LCD. WARNING ■ Do not touch the green film...
... belt cartridge from the machine. 6 Remove the tension release pins from both sides inwards. If you must replace the OPC belt cartridge: Replace OPC Belt Troubleshooting and routine maintenance 4 To release the lock, push the green belt cartridge lock levers on the LCD. WARNING ■ Do not touch the green film...