Users Manual - English
Page 15
...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting C-1 Error... C-37 Replacing the transfer roller C-39 Machine Information C-40 Checking the Serial Numbers C-40 Checking the Page Counters C-40 Checking remaining life of parts C-40 Packing and shipping the machine C-41 xiii
...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting C-1 Error... C-37 Replacing the transfer roller C-39 Machine Information C-40 Checking the Serial Numbers C-40 Checking the Page Counters C-40 Checking remaining life of parts C-40 Packing and shipping the machine C-41 xiii
Users Manual - English
Page 24
...number is dialed. If they do, you dial and press Black Start or Color Start and they will know if you are sending CNG tones over the phone line, and the LCD shows Receiving. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for 1 the machine to the Fax... seconds, and the LCD continues to send a fax, you are loud, chirping sounds. You'll hear them after dialing. These are continuously being checked by the machine. Each time you use automatic procedures to show Receiving. The handshake cannot begin the "handshake" or connection with the receiving machine....
...number is dialed. If they do, you dial and press Black Start or Color Start and they will know if you are sending CNG tones over the phone line, and the LCD shows Receiving. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for 1 the machine to the Fax... seconds, and the LCD continues to send a fax, you are loud, chirping sounds. You'll hear them after dialing. These are continuously being checked by the machine. Each time you use automatic procedures to show Receiving. The handshake cannot begin the "handshake" or connection with the receiving machine....
Users Manual - English
Page 121
... Mail Off Deletes error mails automatically. 5. See Network User's Guide on the POP3 server. 3. Mailbox Name (Up to the POP3 server. 1. Poll Frequency (01-60) 10Min Sets the interval for checking for new messages. 2. POP3 Server [000-255]. [000-255]. [000-255]. [000...] Enter the POP3 server address. 4. Notification On MDN Off Sends notification messages. B - 11 Mail Address 2. Auto On Polling Off Automatically checks the POP3 server for new messages on the CD-ROM 3. None 4. LAN (Continued) Submenu 2. Mailbox Pwd Password: ****** Enter the password ...
... Mail Off Deletes error mails automatically. 5. See Network User's Guide on the POP3 server. 3. Mailbox Name (Up to the POP3 server. 1. Poll Frequency (01-60) 10Min Sets the interval for checking for new messages. 2. POP3 Server [000-255]. [000-255]. [000-255]. [000...] Enter the POP3 server address. 4. Notification On MDN Off Sends notification messages. B - 11 Mail Address 2. Auto On Polling Off Automatically checks the POP3 server for new messages on the CD-ROM 3. None 4. LAN (Continued) Submenu 2. Mailbox Pwd Password: ****** Enter the password ...
Users Manual - English
Page 126
The most problems by yourself. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Calibration Failed Toner is not completely closed . Check Tray#1 Check Tray#2 The indicated tray is getting low. Comm.Error Poor phone line quality caused a communication error. not in Polled Waiting mode. Cover Open Close the front cover(2) The front...
The most problems by yourself. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Calibration Failed Toner is not completely closed . Check Tray#1 Check Tray#2 The indicated tray is getting low. Comm.Error Poor phone line quality caused a communication error. not in Polled Waiting mode. Cover Open Close the front cover(2) The front...
Users Manual - English
Page 128
...(See Replacing the fusing unit on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. Toner Empty X The toner is used toner cartridge with a new one. (See Replacing a toner cartridge on page C-35.) Replace OPC Belt It is time ...to replace the 120K kit. Replace Fuser It is time to replace the PF kit2. Use only Brother genuine toner cartridges. Toner Low X The indicated color toner is not possible. See the alphanumerical diagram to check...
...(See Replacing the fusing unit on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. Toner Empty X The toner is used toner cartridge with a new one. (See Replacing a toner cartridge on page C-35.) Replace OPC Belt It is time ...to replace the 120K kit. Replace Fuser It is time to replace the PF kit2. Use only Brother genuine toner cartridges. Toner Low X The indicated color toner is not possible. See the alphanumerical diagram to check...
Users Manual - English
Page 130
.... Note If there is an error on the machine's LCD, after the faxes have not set PC Fax Receive on the machine. (See PC Fax Receive on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in Step 1....for several minutes, and then reconnect it. To exit and leave the faxes in the machine's memory. -OR- Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are ... transfer the Fax Journal report to which the faxes will be forwarded. 2 Press Black Start or Color Start. C C - 5
.... Note If there is an error on the machine's LCD, after the faxes have not set PC Fax Receive on the machine. (See PC Fax Receive on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in Step 1....for several minutes, and then reconnect it. To exit and leave the faxes in the machine's memory. -OR- Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are ... transfer the Fax Journal report to which the faxes will be forwarded. 2 Press Black Start or Color Start. C C - 5
Users Manual - English
Page 132
...where to remove the jammed paper. If the error message still appears on the next few pages to find the jammed paper. C C - 7 Paper may be more paper jammed somewhere else. Please check the machine thoroughly. One of the following LCD messages will resume printing ...automatically. Paper jams If paper jams inside the machine. Check where the jam is stained with toner, print several test pages before restarting...
...where to remove the jammed paper. If the error message still appears on the next few pages to find the jammed paper. C C - 7 Paper may be more paper jammed somewhere else. Please check the machine thoroughly. One of the following LCD messages will resume printing ...automatically. Paper jams If paper jams inside the machine. Check where the jam is stained with toner, print several test pages before restarting...
Users Manual - English
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...Exit. Chapter C DIFFICULTY SUGGESTIONS Sending Faxes Poor fax send quality Change your resolution to check your phone line. To gain extra memory, you answered on an external or extension ...Menu Setting Difficulties The machine beeps when you send a PC FAX message and get transmission errors due to possible interference on the phone line, try to all devices that send and ...in copies. The scanner glass may create a problem sending or receiving faxes. For Example: Your Brother machine handles the Caller ID subscriber service. If you frequently get 'RESULT:NG' on page 5-2). ...
...Exit. Chapter C DIFFICULTY SUGGESTIONS Sending Faxes Poor fax send quality Change your resolution to check your phone line. To gain extra memory, you answered on an external or extension ...Menu Setting Difficulties The machine beeps when you send a PC FAX message and get transmission errors due to possible interference on the phone line, try to all devices that send and ...in copies. The scanner glass may create a problem sending or receiving faxes. For Example: Your Brother machine handles the Caller ID subscriber service. If you frequently get 'RESULT:NG' on page 5-2). ...
Users Manual - English
Page 138
...computer. (See the Quick Setup Guide). -OR- • The correct printer driver has been installed and selected. -OR- • Check to allow for up to the machine correctly. (See the Quick Setup Guide.) The machine cannot print full pages of pages correctly, then.... Reduce the printing resolution. (See Advanced tab in your application software. -OR- Scanning Difficulties TWAIN errors appear while Make sure the Brother TWAIN driver is unchecked. Select 'Brother MFC-9420CN', and right-click. There is not recognizing the machine's input buffer full signal. Your computer is ...
...computer. (See the Quick Setup Guide). -OR- • The correct printer driver has been installed and selected. -OR- • Check to allow for up to the machine correctly. (See the Quick Setup Guide.) The machine cannot print full pages of pages correctly, then.... Reduce the printing resolution. (See Advanced tab in your application software. -OR- Scanning Difficulties TWAIN errors appear while Make sure the Brother TWAIN driver is unchecked. Select 'Brother MFC-9420CN', and right-click. There is not recognizing the machine's input buffer full signal. Your computer is ...
Users Manual - English
Page 139
..., drivers for laser machines. (For information on the LCD Display. 3. You can use plain paper, recycled paper, envelopes, transparencies and labels that it is connected directly to check: (Load=,... resolution. (See Advanced tab in the Page Setup or Document Setup menu of the 'Brother MFC-9420CN'. Make sure the machine is on ) and that are the printing. Make sure no...'2 in 1' or '4 in 1' Check that the computer's parallel port settings in the paper tray, and then try again. How can I use ' Error Message appears. 'MFC is Busy' Error Message appears. 1. Make sure your ...
..., drivers for laser machines. (For information on the LCD Display. 3. You can use plain paper, recycled paper, envelopes, transparencies and labels that it is connected directly to check: (Load=,... resolution. (See Advanced tab in the Page Setup or Document Setup menu of the 'Brother MFC-9420CN'. Make sure the machine is on ) and that are the printing. Make sure no...'2 in 1' or '4 in 1' Check that the computer's parallel port settings in the paper tray, and then try again. How can I use ' Error Message appears. 'MFC is Busy' Error Message appears. 1. Make sure your ...
Software Users Manual - English
Page 15
The Brother Status Monitor window will change color depending on your computer. Green icon means a normal stand-by double-clicking the icon in the tasktray or selecting the Status Monitor located in the tasktray (on Error) or on your computer. ■ For more devices, allowing you are...click the Status Monitor icon and choose Help. 1 - 7 Note ■ You can check the device status at anytime by condition. Select Brother MFC-9420CN USB Printer if you to get immediate notification of one or more information about using a USB cable.) 2 Right-click on the Status Monitor window ...
The Brother Status Monitor window will change color depending on your computer. Green icon means a normal stand-by double-clicking the icon in the tasktray or selecting the Status Monitor located in the tasktray (on Error) or on your computer. ■ For more devices, allowing you are...click the Status Monitor icon and choose Help. 1 - 7 Note ■ You can check the device status at anytime by condition. Select Brother MFC-9420CN USB Printer if you to get immediate notification of one or more information about using a USB cable.) 2 Right-click on the Status Monitor window ...
Software Users Manual - English
Page 94
.... You can have an access to the menu bar, Brother Status Monitor and choose Preferences. To hide the window, go to get the color calibration data from your machine. For more information on Web Based Management System, see error messages such as paper empty or paper jam at pre-...set what interval the software will attempt to the menu bar, Brother Status Monitor and choose Hide Status Monitor. Web Based Management You can check...
.... You can have an access to the menu bar, Brother Status Monitor and choose Preferences. To hide the window, go to get the color calibration data from your machine. For more information on Web Based Management System, see error messages such as paper empty or paper jam at pre-...set what interval the software will attempt to the menu bar, Brother Status Monitor and choose Hide Status Monitor. Web Based Management You can check...
Network Users Manual - English
Page 29
... Press Menu/Set, 6, 3, 2. 2 Enter the polling frequency. 3 Press Menu/Set. 4 Press Stop/Exit. Auto Polling 3 When set to On, the machine automatically deletes error mails that the machine can not receive from the POP server. 1 Press Menu/Set, 6, 3, 4. 2 Press ▲ or ▼ to select On or Off. 3 Press... is printed (Subject+From+To or All or None). 1 Press Menu/Set, 6, 3, 3. 2 Press ▲ or ▼ to On the machine automatically checks the POP3 server for new messages. Del Error Mail When set to select All or Subject+From+To or None. 3 Press Menu/Set. 4 Press Stop/Exit.
... Press Menu/Set, 6, 3, 2. 2 Enter the polling frequency. 3 Press Menu/Set. 4 Press Stop/Exit. Auto Polling 3 When set to On, the machine automatically deletes error mails that the machine can not receive from the POP server. 1 Press Menu/Set, 6, 3, 4. 2 Press ▲ or ▼ to select On or Off. 3 Press... is printed (Subject+From+To or All or None). 1 Press Menu/Set, 6, 3, 3. 2 Press ▲ or ▼ to On the machine automatically checks the POP3 server for new messages. Del Error Mail When set to select All or Subject+From+To or None. 3 Press Menu/Set. 4 Press Stop/Exit.
Network Users Manual - English
Page 82
Make sure that the Brother LPR Port driver is unable to factory default on page 3-15 Error during printing If you try from the initial setup again. many pages or color pages with high resolution), the printer is correctly installed and configured according to the Windows® 98/98SE/Me or ... If it does not work, then reset the print server back to the default factory settings and try to -Peer network (LPR method), check the following selection. For information how to reset to the default factory settings, see Restoring the network settings to accept your print job until the...
Make sure that the Brother LPR Port driver is unable to factory default on page 3-15 Error during printing If you try from the initial setup again. many pages or color pages with high resolution), the printer is correctly installed and configured according to the Windows® 98/98SE/Me or ... If it does not work, then reset the print server back to the default factory settings and try to -Peer network (LPR method), check the following selection. For information how to reset to the default factory settings, see Restoring the network settings to accept your print job until the...