Users Manual - English
Page 4
....) In USA: In Canada: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com 1-877-BROTHER (voice) Description Toner Cartridge OPC Belt Waste Toner Pack Fusing Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power Telephone Line Surges and Voltage Spikes ... LF9353002 (French for Canada) ii You can use the system to receive faxed instructions and an Index of the Brother accessories and supplies that are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American...
....) In USA: In Canada: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com 1-877-BROTHER (voice) Description Toner Cartridge OPC Belt Waste Toner Pack Fusing Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power Telephone Line Surges and Voltage Spikes ... LF9353002 (French for Canada) ii You can use the system to receive faxed instructions and an Index of the Brother accessories and supplies that are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American...
Users Manual - English
Page 6
...models or refurbished product), prior to your purchase you are not limited to Toner Cartridges, OPC Belt Assembly, Fuser Unit and Transfer Belt Assembly. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will ask ... way (including but not limited to attempted warranty repair without the proper preparation and/or packaging); (3)Damage caused by this warranty. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: • This limited warranty ("warranty") is given only to the...
...models or refurbished product), prior to your purchase you are not limited to Toner Cartridges, OPC Belt Assembly, Fuser Unit and Transfer Belt Assembly. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will ask ... way (including but not limited to attempted warranty repair without the proper preparation and/or packaging); (3)Damage caused by this warranty. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: • This limited warranty ("warranty") is given only to the...
Users Manual - English
Page 8
...(Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty.... Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID your warranty. (Refer to you may also have other than a Brother Authorized Service Representative,...
...(Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty.... Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID your warranty. (Refer to you may also have other than a Brother Authorized Service Representative,...
Users Manual - English
Page 11
...-line TAD and two-line telephone 3-4 Multi-line connections (PBX 3-5 Connecting an external or extension telephone 3-5 Connecting an external telephone answering device (TAD 3-5 Ecology features 3-7 Toner Save ...3-7 Sleep Time ...3-8 Mode Timer...3-8 ix
...-line TAD and two-line telephone 3-4 Multi-line connections (PBX 3-5 Connecting an external or extension telephone 3-5 Connecting an external telephone answering device (TAD 3-5 Ecology features 3-7 Toner Save ...3-7 Sleep Time ...3-8 Mode Timer...3-8 ix
Users Manual - English
Page 15
For your safety A-3 Disconnect device A-3 LAN connection A-3 Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...the outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge C-33 Fusing unit C-35 Replacing the transfer belt cleaner C-37 Replacing the transfer ...
For your safety A-3 Disconnect device A-3 LAN connection A-3 Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...the outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge C-33 Fusing unit C-35 Replacing the transfer belt cleaner C-37 Replacing the transfer ...
Users Manual - English
Page 42
...is important in recording this feature. Note We recommend beginning your Fax Receive Code for printing photo or gray scale images. You can conserve toner using this message. When you must re-record the OGM to 20 seconds. 3 End your 20-second message by pressing 51 and Start."... people sending manual faxes. Setup 5 Set the TAD to answer calls. 6 Set the Receive Mode to External TAD. (See Receive Mode on page 6-1.) Ecology features Toner Save Recording outgoing message (OGM) on an external TAD Timing is Off. 3 1 Press Menu/Set, 1, 6, 1. 1 Record 5 seconds of silence at the ...
...is important in recording this feature. Note We recommend beginning your Fax Receive Code for printing photo or gray scale images. You can conserve toner using this message. When you must re-record the OGM to 20 seconds. 3 End your 20-second message by pressing 51 and Start."... people sending manual faxes. Setup 5 Set the TAD to answer calls. 6 Set the Receive Mode to External TAD. (See Receive Mode on page 6-1.) Ecology features Toner Save Recording outgoing message (OGM) on an external TAD Timing is Off. 3 1 Press Menu/Set, 1, 6, 1. 1 Record 5 seconds of silence at the ...
Users Manual - English
Page 108
...toner dust to clean up scattered toner. Please carefully clean the toner dust with the inside the vacuum cleaner, potentially starting a fire. Some consumable items can be careful not to put your Brother dealer or Brother... Customer Service. ■ Do not put consumable items such as the toner cartridges and the waste toner pack into a fire. Doing this ...a clean dry soft, lint-free cloth and dispose of it according to your Brother dealer or Brother Customer Service. ■ If metal objects, water or other liquids get inside...
...toner dust to clean up scattered toner. Please carefully clean the toner dust with the inside the vacuum cleaner, potentially starting a fire. Some consumable items can be careful not to put your Brother dealer or Brother... Customer Service. ■ Do not put consumable items such as the toner cartridges and the waste toner pack into a fire. Doing this ...a clean dry soft, lint-free cloth and dispose of it according to your Brother dealer or Brother Customer Service. ■ If metal objects, water or other liquids get inside...
Users Manual - English
Page 114
... appears when you have the optional tray #2.) Tray#1 Only Tray#2 Only Auto Select the tray that will be 6-3 used for faxing. Note 0. On Off 1. LCD - Toner Save On Off Changes for 4-1 Date & Time, Station ID, Quick-Dial and General Setup. 9. B - 4 B The factory settings are shown in Bold. Menu and Features Select...) 5. Setting Lock Prohibits the settings for Daylight 3-1 Savings Time automatically. Increases the page yield 3-7 of the 3-3 LCD. 8. Tray Use: - Contrast Adjust the contrast of the toner cartridge. 2.
... appears when you have the optional tray #2.) Tray#1 Only Tray#2 Only Auto Select the tray that will be 6-3 used for faxing. Note 0. On Off 1. LCD - Toner Save On Off Changes for 4-1 Date & Time, Station ID, Quick-Dial and General Setup. 9. B - 4 B The factory settings are shown in Bold. Menu and Features Select...) 5. Setting Lock Prohibits the settings for Daylight 3-1 Savings Time automatically. Increases the page yield 3-7 of the 3-3 LCD. 8. Tray Use: - Contrast Adjust the contrast of the toner cartridge. 2.
Users Manual - English
Page 126
... office product, errors may occur. If you need more help , you must be made from within that country. Visit us at http://solutions.brother.com. Check that the toner cartridges are shown below. If the problem continues, call the country where you bought the machine. Cover Open Close the back cover(3) The...
... office product, errors may occur. If you need more help , you must be made from within that country. Visit us at http://solutions.brother.com. Check that the toner cartridges are shown below. If the problem continues, call the country where you bought the machine. Cover Open Close the back cover(3) The...
Users Manual - English
Page 127
...out of paper or paper is left in the paper tray, and then press Black Start or Color Start. -OR- Set Distinctive Ring to another mode. Reinstall the X toner cartridge. (See How to access a One-Touch or Speed Dial number that is not installed. Press Job Cancel. Try to the machine.... Set up the One-Touch or Speed Dial number. (See Storing One-Touch Dial numbers on page 7-3 and Storing Speed-Dial...
...out of paper or paper is left in the paper tray, and then press Black Start or Color Start. -OR- Set Distinctive Ring to another mode. Reinstall the X toner cartridge. (See How to access a One-Touch or Speed Dial number that is not installed. Press Job Cancel. Try to the machine.... Set up the One-Touch or Speed Dial number. (See Storing One-Touch Dial numbers on page 7-3 and Storing Speed-Dial...
Users Manual - English
Page 128
...Replacing the fusing unit on page C-7.) Paper Jam C Replace 120K Kit It is used toner cartridge with a new one. (See Replacing a toner cartridge on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. Toner Empty X The toner is time to replace the 120K kit. X = C, M, Y, K C C -...to replace the PF kit2. Call Brother Customer Service to send or copy the scanned pages. -OR- Use only Brother genuine toner cartridges. empty. ACTION (Fax sending or copy operation in progress) Press Black Start or Color Start to replace the 120K kit...
...Replacing the fusing unit on page C-7.) Paper Jam C Replace 120K Kit It is used toner cartridge with a new one. (See Replacing a toner cartridge on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. Toner Empty X The toner is time to replace the 120K kit. X = C, M, Y, K C C -...to replace the PF kit2. Call Brother Customer Service to send or copy the scanned pages. -OR- Use only Brother genuine toner cartridges. empty. ACTION (Fax sending or copy operation in progress) Press Black Start or Color Start to replace the 120K kit...
Users Manual - English
Page 129
Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Unable to 60 hours without losing faxes stored in your PC on page C-5.) Replace the waste toner pack. (See Replacing the waste toner pack on again. If the error message continues leave the machine for several minutes and then try it on page C-32.) C - 4 If the machine... Turn off for up to Init. Unable to Print Unable to your PC. The machine has a mechanical (Initialize) problem. See Transferring faxes to Scan Waste Toner Full The waste toner pack is full.
Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Unable to 60 hours without losing faxes stored in your PC on page C-5.) Replace the waste toner pack. (See Replacing the waste toner pack on again. If the error message continues leave the machine for several minutes and then try it on page C-32.) C - 4 If the machine... Turn off for up to Init. Unable to Print Unable to your PC. The machine has a mechanical (Initialize) problem. See Transferring faxes to Scan Waste Toner Full The waste toner pack is full.
Users Manual - English
Page 132
... the next printed page is and follow the instructions on the LCD after you remove the jammed paper, there may jam in the machine's memory. One of the machine. After a paper jam has occurred, data usually stays in the paper tray, inside the machine. Paper Jam C Paper jam where the ...paper comes out of the following LCD messages will appear to find the jammed paper. Check where the jam is stained with toner, print several test pages before restarting your print job. After you where to tell you have followed the instructions, the machine will stop. Never ...
... the next printed page is and follow the instructions on the LCD after you remove the jammed paper, there may jam in the machine's memory. One of the machine. After a paper jam has occurred, data usually stays in the paper tray, inside the machine. Paper Jam C Paper jam where the ...paper comes out of the following LCD messages will appear to find the jammed paper. Check where the jam is stained with toner, print several test pages before restarting your print job. After you where to tell you have followed the instructions, the machine will stop. Never ...
Users Manual - English
Page 133
...Put the paper tray back in the paper tray is creased at the edges, paper jams can occur. C - 8 Chapter C CAUTION ■ Do not touch the toner surface of the jammed paper. It might stain your hands or clothes. ■ Remove the jammed paper carefully to prevent spreading... toner. ■ Take care not to stain your hands and clothes. Wash toner stains immediately with cold water. ■ Never touch the transfer roller. ■ If the paper in the machine. 4...
...Put the paper tray back in the paper tray is creased at the edges, paper jams can occur. C - 8 Chapter C CAUTION ■ Do not touch the toner surface of the jammed paper. It might stain your hands or clothes. ■ Remove the jammed paper carefully to prevent spreading... toner. ■ Take care not to stain your hands and clothes. Wash toner stains immediately with cold water. ■ Never touch the transfer roller. ■ If the paper in the machine. 4...
Users Manual - English
Page 136
...ringing when you call your machine to hear it to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax Storage is turned on page 6-4.) Replace the color toner cartridges that are missing. Troubleshooting and routine maintenance If you are ... Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Ask the other party to hear fax receiving tones before pressing Black Start or Color Start. Send a manual fax by pressing Hook or by a poor telephone connection. See Improving the print quality...
...ringing when you call your machine to hear it to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax Storage is turned on page 6-4.) Replace the color toner cartridges that are missing. Troubleshooting and routine maintenance If you are ... Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Ask the other party to hear fax receiving tones before pressing Black Start or Color Start. Send a manual fax by pressing Hook or by a poor telephone connection. See Improving the print quality...
Users Manual - English
Page 138
...faxes stored in the memory.) Check the settings in and the power switch is turned On. -OR- • The toner cartridge and the OPC belt cartridge are installed properly. (See Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge (OP-4CL) on page C-33.) -OR- • ...up to see if the LCD is showing an error message. (See Error messages on page D-4. Click Start and then Printers and Faxes. Select 'Brother MFC-9420CN', and right-click. Please make sure: • The machine is plugged in your document and try again. Out of Memory message occurs. Adjust ...
...faxes stored in the memory.) Check the settings in and the power switch is turned On. -OR- • The toner cartridge and the OPC belt cartridge are installed properly. (See Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge (OP-4CL) on page C-33.) -OR- • ...up to see if the LCD is showing an error message. (See Error messages on page D-4. Click Start and then Printers and Faxes. Select 'Brother MFC-9420CN', and right-click. Please make sure: • The machine is plugged in your document and try again. Out of Memory message occurs. Adjust ...
Users Manual - English
Page 140
... necessary network connection. C C - 15 Print a Network Configuration list and check the current Network settings printed in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you use. (See Acceptable paper and other media on page 2-1 and Basic... Software User's Guide on the CD-ROM.) Printouts are using a personal Firewall software, please refer to off Toner Save mode in the machine's menu settings. (See Toner Save on page 3-7.) Set Toner Save mode to the User's Guide for network scanning), select 'UDP' and click OK. 4. Click the...
... necessary network connection. C C - 15 Print a Network Configuration list and check the current Network settings printed in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you use. (See Acceptable paper and other media on page 2-1 and Basic... Software User's Guide on the CD-ROM.) Printouts are using a personal Firewall software, please refer to off Toner Save mode in the machine's menu settings. (See Toner Save on page 3-7.) Set Toner Save mode to the User's Guide for network scanning), select 'UDP' and click OK. 4. Click the...
Users Manual - English
Page 141
...that the recommended paper was used. (See Recommended paper on page 2-1.) ■ Change the paper to one of the examples below . abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the back cover is on a solid level surface. ■ Check that toner cartridge. (See Replacing a toner cartridge on...
...that the recommended paper was used. (See Recommended paper on page 2-1.) ■ Change the paper to one of the examples below . abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the back cover is on a solid level surface. ■ Check that toner cartridge. (See Replacing a toner cartridge on...
Users Manual - English
Page 142
... was used. (See Recommended paper on page 2-1.) ■ Check that the toner cartridge is higher than 50 °F (10 °C) Completely blank or some colors are missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC...
... was used. (See Recommended paper on page 2-1.) ■ Check that the toner cartridge is higher than 50 °F (10 °C) Completely blank or some colors are missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC...
Users Manual - English
Page 143
...poor print quality Toner scatter or toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ■ Check that the toner cartridges are installed ... ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Colors the machine can print and colors you expected All one color Shade on page C-33.) C - 18 abcdefghijklmnopqrstuvwxyz....
...poor print quality Toner scatter or toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ■ Check that the toner cartridges are installed ... ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Colors the machine can print and colors you expected All one color Shade on page C-33.) C - 18 abcdefghijklmnopqrstuvwxyz....