Users Manual - English
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....) In USA: In Canada: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com 1-877-BROTHER (voice) Description Toner Cartridge OPC Belt Waste Toner Pack Fusing Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power Telephone Line Surges and Voltage Spikes ... selection of fax back subjects. You can get instant answers to receive faxed instructions and an Index of the Brother accessories and supplies that are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American...
....) In USA: In Canada: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com 1-877-BROTHER (voice) Description Toner Cartridge OPC Belt Waste Toner Pack Fusing Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power Telephone Line Surges and Voltage Spikes ... selection of fax back subjects. You can get instant answers to receive faxed instructions and an Index of the Brother accessories and supplies that are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American...
Users Manual - English
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...is covered: • This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to Toner Cartridges, OPC Belt Assembly, Fuser Unit and Transfer Belt Assembly. • Except as "this Product"). • If you purchased a ...refurbished product), prior to your issue to our Customer Service Hotline at 1-800-284-4329 or to a Brother Authorized Service Center within the applicable warranty period. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: • This limited warranty ("warranty") ...
...is covered: • This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to Toner Cartridges, OPC Belt Assembly, Fuser Unit and Transfer Belt Assembly. • Except as "this Product"). • If you purchased a ...refurbished product), prior to your issue to our Customer Service Hotline at 1-800-284-4329 or to a Brother Authorized Service Center within the applicable warranty period. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: • This limited warranty ("warranty") ...
Users Manual - English
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... MFC/Facsimile machine in excess of the specifications or with your Proof of Purchase in the form of a Sales Receipt. Neither Brother nor anyone other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International...
... MFC/Facsimile machine in excess of the specifications or with your Proof of Purchase in the form of a Sales Receipt. Neither Brother nor anyone other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International...
Users Manual - English
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...-line TAD and two-line telephone 3-4 Multi-line connections (PBX 3-5 Connecting an external or extension telephone 3-5 Connecting an external telephone answering device (TAD 3-5 Ecology features 3-7 Toner Save ...3-7 Sleep Time ...3-8 Mode Timer...3-8 ix General 1 General Information Using this Guide 1-1 Finding information 1-1 Symbols used in this Guide 1-1 How to access the complete User...
...-line TAD and two-line telephone 3-4 Multi-line connections (PBX 3-5 Connecting an external or extension telephone 3-5 Connecting an external telephone answering device (TAD 3-5 Ecology features 3-7 Toner Save ...3-7 Sleep Time ...3-8 Mode Timer...3-8 ix General 1 General Information Using this Guide 1-1 Finding information 1-1 Symbols used in this Guide 1-1 How to access the complete User...
Users Manual - English
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For your safety A-3 Disconnect device A-3 LAN connection A-3 Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...the outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge C-33 Fusing unit C-35 Replacing the transfer belt cleaner C-37 Replacing the transfer ...
For your safety A-3 Disconnect device A-3 LAN connection A-3 Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...the outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge C-33 Fusing unit C-35 Replacing the transfer belt cleaner C-37 Replacing the transfer ...
Users Manual - English
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...for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your speaking to External TAD. (See Receive Mode on page 6-1.) Ecology features Toner Save Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. Press Menu/Set. 3 Press Stop/Exit. When you... must re-record the OGM to include it. 3 - 7 You can conserve toner using this pause, but if your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. Note...
...for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your speaking to External TAD. (See Receive Mode on page 6-1.) Ecology features Toner Save Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. Press Menu/Set. 3 Press Stop/Exit. When you... must re-record the OGM to include it. 3 - 7 You can conserve toner using this pause, but if your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. Note...
Users Manual - English
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...9632; Do not put your Brother dealer or Brother Customer Service. ■ If metal objects, water or other liquids get inside the vacuum cleaner, potentially starting a fire. Do not remove or break open and the interlocks removed. Please carefully clean the toner dust with the inside cover...might cause the toner dust to ignite inside the machine, immediately turn off the power switch and unplug the machine from the AC power outlet. A A - 8 WARNING ■ To prevent injuries, be flammable under certain conditions. ■ Do not look directly at the laser beam light. ...
...9632; Do not put your Brother dealer or Brother Customer Service. ■ If metal objects, water or other liquids get inside the vacuum cleaner, potentially starting a fire. Do not remove or break open and the interlocks removed. Please carefully clean the toner dust with the inside cover...might cause the toner dust to ignite inside the machine, immediately turn off the power switch and unplug the machine from the AC power outlet. A A - 8 WARNING ■ To prevent injuries, be flammable under certain conditions. ■ Do not look directly at the laser beam light. ...
Users Manual - English
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...tray #2.) Tray#1 Only Tray#2 Only Auto Select the tray that will be 6-3 used for faxing. Auto Daylight 6. Tray Use: - Toner Save On Off Changes for 4-1 Date & Time, Station ID, Quick-Dial and General Setup. 9. Note 0. Sleep Time (0-99)... Security Prohibits most operations 4-3 except receiving faxes into the memory. 2. Tray Use: - General Setup (Continued) 5. Contrast Adjust the contrast of the toner cartridge. 2. B - 4 Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page ...
...tray #2.) Tray#1 Only Tray#2 Only Auto Select the tray that will be 6-3 used for faxing. Auto Daylight 6. Tray Use: - Toner Save On Off Changes for 4-1 Date & Time, Station ID, Quick-Dial and General Setup. 9. Note 0. Sleep Time (0-99)... Security Prohibits most operations 4-3 except receiving faxes into the memory. 2. Tray Use: - General Setup (Continued) 5. Contrast Adjust the contrast of the toner cartridge. 2. B - 4 Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page ...
Users Manual - English
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...correct most common error messages are not low and try again. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Calibration Failed Toner is not completely Close the inside cover of the machine. Check Tray#1 Check Tray#2 The indicated tray is Check... C - 1 C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. Visit us at http://solutions.brother.com. Close the back cover of the machine. Close the indicated tray properly. If...
...correct most common error messages are not low and try again. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Calibration Failed Toner is not completely Close the inside cover of the machine. Check Tray#1 Check Tray#2 The indicated tray is Check... C - 1 C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. Visit us at http://solutions.brother.com. Close the back cover of the machine. Close the indicated tray properly. If...
Users Manual - English
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...installing the roller.) Not Registered You tried to Distinctive Ring mode. Near Waste Toner The waste toner pack is busy. Refill the paper in Use The machine is set to access a One-Touch or Speed Dial number that is not programmed. Remove the paper and... Start or Color Start. -OR- Re-start printing from the ADF was sending the data to replace a toner cartridge on page C-6. No Toner X X = C, M, Y, K (C: Cyan, M: Magenta, Y: Yellow, K: Black) The toner cartridge is not installed properly. Set up the One-Touch or Speed Dial number. (See Storing One-Touch Dial numbers...
...installing the roller.) Not Registered You tried to Distinctive Ring mode. Near Waste Toner The waste toner pack is busy. Refill the paper in Use The machine is set to access a One-Touch or Speed Dial number that is not programmed. Remove the paper and... Start or Color Start. -OR- Re-start printing from the ADF was sending the data to replace a toner cartridge on page C-6. No Toner X X = C, M, Y, K (C: Cyan, M: Magenta, Y: Yellow, K: Black) The toner cartridge is not installed properly. Set up the One-Touch or Speed Dial number. (See Storing One-Touch Dial numbers...
Users Manual - English
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... Kit It is used toner cartridge with a new one. (See Replacing a toner cartridge on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. Toner Empty X The toner is time to replace ... sending or copy operation in progress have finished and then try again. -OR- Call Brother Customer Service to replace the PF kit2. Replace the fusing unit. (See Replacing the... CAUSE Out of Memory The machine's memory is full of paper. empty. Toner Low X The indicated color toner is time to replace the OPC belt cartridge. Clear the faxes from the ...
... Kit It is used toner cartridge with a new one. (See Replacing a toner cartridge on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. Toner Empty X The toner is time to replace ... sending or copy operation in progress have finished and then try again. -OR- Call Brother Customer Service to replace the PF kit2. Replace the fusing unit. (See Replacing the... CAUSE Out of Memory The machine's memory is full of paper. empty. Toner Low X The indicated color toner is time to replace the OPC belt cartridge. Clear the faxes from the ...
Users Manual - English
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... can be off for several minutes and then try it on page C-32.) C - 4 Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Unable to Scan Waste Toner Full The waste toner pack is full. Unable to Print Unable to Init. The machine has a mechanical (Initialize) problem. See Transferring faxes to 60 hours without losing faxes...
... can be off for several minutes and then try it on page C-32.) C - 4 Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Unable to Scan Waste Toner Full The waste toner pack is full. Unable to Print Unable to Init. The machine has a mechanical (Initialize) problem. See Transferring faxes to 60 hours without losing faxes...
Users Manual - English
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... The fusing unit and the parts around it are hot! Paper may be more paper jammed somewhere else. Check where the jam is stained with toner, print several test pages before restarting your print job. C C - 7 After a paper jam has occurred, data usually stays in the optional lower tray (... next few pages to find the jammed paper. Never touch the shaded areas shown below. Paper jams If paper jams inside the machine. One of the following LCD messages will resume printing automatically. After removing the jammed paper, and the next printed page is and follow the instructions...
... The fusing unit and the parts around it are hot! Paper may be more paper jammed somewhere else. Check where the jam is stained with toner, print several test pages before restarting your print job. C C - 7 After a paper jam has occurred, data usually stays in the optional lower tray (... next few pages to find the jammed paper. Never touch the shaded areas shown below. Paper jams If paper jams inside the machine. One of the following LCD messages will resume printing automatically. After removing the jammed paper, and the next printed page is and follow the instructions...
Users Manual - English
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... A2 Paper Jam A1 Paper Jam A2 If there is any jammed paper where the paper comes out, remove it. 5 Close the back cover. Wash toner stains immediately with cold water. ■ Never touch the transfer roller. ■ If the paper in the machine. 4 Open the back cover. Chapter C CAUTION ...9632; Do not touch the toner surface of the jammed paper. It might stain your hands or clothes. ■ Remove the jammed paper carefully to prevent spreading toner. ■ Take care not to stain your hands and clothes.
... A2 Paper Jam A1 Paper Jam A2 If there is any jammed paper where the paper comes out, remove it. 5 Close the back cover. Wash toner stains immediately with cold water. ■ Never touch the transfer roller. ■ If the paper in the machine. 4 Open the back cover. Chapter C CAUTION ...9632; Do not touch the toner surface of the jammed paper. It might stain your hands or clothes. ■ Remove the jammed paper carefully to prevent spreading toner. ■ Take care not to stain your hands and clothes.
Users Manual - English
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... menu setting. (See Printing a reduced incoming fax (Auto Reduction) on page 6-4.) Replace the color toner cartridges that are empty or nearly empty, and then ask the other person to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax Storage is turned on... having difficulty with your machine If you think there is a problem with static or interference on the telephone line. Visit us at http://solutions.brother.com. Ask the other party to hear it to send the fax again. Make sure the machine is in black & white. lines are...
... menu setting. (See Printing a reduced incoming fax (Auto Reduction) on page 6-4.) Replace the color toner cartridges that are empty or nearly empty, and then ask the other person to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax Storage is turned on... having difficulty with your machine If you think there is a problem with static or interference on the telephone line. Visit us at http://solutions.brother.com. Ask the other party to hear it to send the fax again. Make sure the machine is in black & white. lines are...
Users Manual - English
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...stored in the memory.) Check the settings in and the power switch is turned On. -OR- • The toner cartridge and the OPC belt cartridge are installed properly. (See Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge (OP-4CL) on page C-33.) -OR- •... Start and then Printers and Faxes. Out of a document. C C - 13 My headers or footers appear when I view my document on page D-4. Select 'Brother MFC-9420CN', and right-click. Reduce the graphic quality or the number of font sizes within your document to make sure: • The machine is plugged in...
...stored in the memory.) Check the settings in and the power switch is turned On. -OR- • The toner cartridge and the OPC belt cartridge are installed properly. (See Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge (OP-4CL) on page C-33.) -OR- •... Start and then Printers and Faxes. Out of a document. C C - 13 My headers or footers appear when I view my document on page D-4. Select 'Brother MFC-9420CN', and right-click. Reduce the graphic quality or the number of font sizes within your document to make sure: • The machine is plugged in...
Users Manual - English
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...please go to disable the Firewall. If this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the machine's menu settings. (See Toner Save on page 3-7.) Set Toner Save mode to a different port on page 2-1.) Printed pages are good. Click the 'Start' button, '...have a rough surface. (See Acceptable paper and other media on your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you use. (See Acceptable paper and other media on your PC may...
...please go to disable the Firewall. If this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the machine's menu settings. (See Toner Save on page 3-7.) Set Toner Save mode to a different port on page 2-1.) Printed pages are good. Click the 'Start' button, '...have a rough surface. (See Acceptable paper and other media on your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you use. (See Acceptable paper and other media on your PC may...
Users Manual - English
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...used. (See Recommended paper on page 2-1.) ■ Change the paper to one of poor print quality White lines or bands or ribbing across the page ...Set, 4, 2, 3). abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Clean the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the back cover is installed properly....Check that the machine is on a solid level surface. ■ Check that toner cartridge. (See Replacing a toner cartridge on page 3-7.) White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ...
...used. (See Recommended paper on page 2-1.) ■ Change the paper to one of poor print quality White lines or bands or ribbing across the page ...Set, 4, 2, 3). abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Clean the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the back cover is installed properly....Check that the machine is on a solid level surface. ■ Check that toner cartridge. (See Replacing a toner cartridge on page 3-7.) White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ...
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.... ■ Check that the front cover is closed properly. ■ Identify the missing color and check that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the ...OPC belt cartridge (OP-4CL) on page C-33.) Colored spots or Toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz...
.... ■ Check that the front cover is closed properly. ■ Identify the missing color and check that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the ...OPC belt cartridge (OP-4CL) on page C-33.) Colored spots or Toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz...
Users Manual - English
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... print and colors you expected All one color Shade on page C-29.) ■ Perform the calibration. (Menu/Set, 4, 4) ■ Adjust the color by using the custom setting in the driver. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ■ Check that the toner cartridges are installed properly. ■ Check that the toner cartridges are not empty. (See Toner empty message...
... print and colors you expected All one color Shade on page C-29.) ■ Perform the calibration. (Menu/Set, 4, 4) ■ Adjust the color by using the custom setting in the driver. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ■ Check that the toner cartridges are installed properly. ■ Check that the toner cartridges are not empty. (See Toner empty message...