Quick Reference
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...hard stop) Unsupported print cartridge Change cartridge invalid refill Cartridge region mismatch Cancel job / Reset printer Service error Printer error * Paper jam printer error * Paper jam at the input sensor † Paper jam in the manual feeder Paper jam under the toner cartridge Paper jam as printer status..., intervention, or service. If you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are both on, a secondary error...
...hard stop) Unsupported print cartridge Change cartridge invalid refill Cartridge region mismatch Cancel job / Reset printer Service error Printer error * Paper jam printer error * Paper jam at the input sensor † Paper jam in the manual feeder Paper jam under the toner cartridge Paper jam as printer status..., intervention, or service. If you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are both on, a secondary error...
User's Guide
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... ...75 How to conserve supplies 75 How to know when you need new supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality...
... ...75 How to conserve supplies 75 How to know when you need new supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality...
User's Guide
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...This light will not come on page 78 for a list of current printer settings. • Remove the toner cartridge and shake it to reset the printer. In addition, the toner in the driver pop-up menu to receive and process data. What you can do : • Reinsert...and hold Cancel to reset the printer. Toner low Light sequence: • Toner Low/Replace PC Kit-On What this light sequence means: Print the other side of the cartridge. • Replace the toner cartridge. (See How to change a toner cartridge on if the starter toner cartridge is ready to orient the pages correctly....
...This light will not come on page 78 for a list of current printer settings. • Remove the toner cartridge and shake it to reset the printer. In addition, the toner in the driver pop-up menu to receive and process data. What you can do : • Reinsert...and hold Cancel to reset the printer. Toner low Light sequence: • Toner Low/Replace PC Kit-On What this light sequence means: Print the other side of the cartridge. • Replace the toner cartridge. (See How to change a toner cartridge on if the starter toner cartridge is ready to orient the pages correctly....
User's Guide
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...do : • If the toner cartridge is not installed, install it. • If the toner cartridge is installed, remove it and install a new toner cartridge (see How to change a toner cartridge on page 82 for help.) Unsupported toner cartridge / Toner cartridge is not installed Light sequence: • Toner Low/Replace PC Kit-On •.... Operator panel codes Replace photoconductor (printer hard stop) Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-Blink What this light sequence means: The toner cartridge is not installed, or the printer detects...
...do : • If the toner cartridge is not installed, install it. • If the toner cartridge is installed, remove it and install a new toner cartridge (see How to change a toner cartridge on page 82 for help.) Unsupported toner cartridge / Toner cartridge is not installed Light sequence: • Toner Low/Replace PC Kit-On •.... Operator panel codes Replace photoconductor (printer hard stop) Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-Blink What this light sequence means: The toner cartridge is not installed, or the printer detects...
User's Guide
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...and how do I order them ? on page 75). 57 on page 75). Cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The toner cartridge you are using was not designed to match the region of your printer. What ...you can do: Install a toner cartridge made for your printer (see What supplies do I need and how do I order them ? Operator panel codes Change invalid toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Error-Blink What this light sequence ...
...and how do I order them ? on page 75). 57 on page 75). Cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The toner cartridge you are using was not designed to match the region of your printer. What ...you can do: Install a toner cartridge made for your printer (see What supplies do I need and how do I order them ? Operator panel codes Change invalid toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Error-Blink What this light sequence ...
User's Guide
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...-539-6275. In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced on a regular basis: the toner cartridge and the photoconductor kit, which cartridge you purchase and the average amount of the paper. 75 Average cartridge yield 30,000 standard pages1 2,000 standard pages2 2,000 standard...
...-539-6275. In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced on a regular basis: the toner cartridge and the photoconductor kit, which cartridge you purchase and the average amount of the paper. 75 Average cartridge yield 30,000 standard pages1 2,000 standard pages2 2,000 standard...
User's Guide
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... new photoconductor kit. For help printing a menu settings page, see page 54) is displayed when the toner cartridge is by printing a menu settings page. If the print remains faded, replace the toner cartridge. While the printer may continue to function properly after the photoconductor has reached a maximum of -life (...operating at the maximum of 40,000 pages. 76 This helps you decide when you experience faded print, remove the toner cartridge. When the toner light sequence appears, or when you might need to order replacement supplies. Repeat this sequence is installed.
... new photoconductor kit. For help printing a menu settings page, see page 54) is displayed when the toner cartridge is by printing a menu settings page. If the print remains faded, replace the toner cartridge. While the printer may continue to function properly after the photoconductor has reached a maximum of -life (...operating at the maximum of 40,000 pages. 76 This helps you decide when you experience faded print, remove the toner cartridge. When the toner light sequence appears, or when you might need to order replacement supplies. Repeat this sequence is installed.
User's Guide
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How to change a toner cartridge How to change a toner cartridge 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 78
How to change a toner cartridge How to change a toner cartridge 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. 78
User's Guide
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a b 3 Unpack the new toner cartridge. See Recycling Lexmark products on the base of the print cartridge assembly. Note: You can use the packing material from the new cartridge to ship the old cartridge back to distribute the toner. 79 How to change a toner cartridge 2 Remove the toner cartridge: a Press the button on page 81 for more information. 4 Firmly shake the cartridge in all directions to Lexmark for recycling. b Pull the toner cartridge up and out using the handle.
a b 3 Unpack the new toner cartridge. See Recycling Lexmark products on the base of the print cartridge assembly. Note: You can use the packing material from the new cartridge to ship the old cartridge back to distribute the toner. 79 How to change a toner cartridge 2 Remove the toner cartridge: a Press the button on page 81 for more information. 4 Firmly shake the cartridge in all directions to Lexmark for recycling. b Pull the toner cartridge up and out using the handle.
User's Guide
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How to change a toner cartridge 5 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front cover. 80
How to change a toner cartridge 5 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front cover. 80
User's Guide
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Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time. How to change a photoconductor kit How to change a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of the printer and lowering the cover. 82
Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of time. How to change a photoconductor kit How to change a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of the printer and lowering the cover. 82
User's Guide
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b Pull the toner cartridge up and out using the handle. a b 4 Unpack the new photoconductor kit. 83 How to change a photoconductor kit 2 Pull the print cartridge assembly out of the printer by pulling on the base of the print cartridge assembly. Place the print cartridge assembly on a flat, clean surface. 3 Remove the toner cartridge: a Press the button on the toner cartridge handle. Note: Do not press the button on the print cartridge assembly.
b Pull the toner cartridge up and out using the handle. a b 4 Unpack the new photoconductor kit. 83 How to change a photoconductor kit 2 Pull the print cartridge assembly out of the printer by pulling on the base of the print cartridge assembly. Place the print cartridge assembly on a flat, clean surface. 3 Remove the toner cartridge: a Press the button on the toner cartridge handle. Note: Do not press the button on the print cartridge assembly.
User's Guide
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How to change a photoconductor kit 5 Install the toner cartridge into the printer by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the print cartridge assembly with the new kit. 84 Note: For information about resetting the imaging drum counter, see ...on the guides of the photoconductor and pushing the toner cartridge in as far as it will go . 7 Close the front cover. The cartridge clicks into place when correctly installed. 6 Install the print cartridge assembly into the new print cartridge assembly by aligning the green arrows on the ...
How to change a photoconductor kit 5 Install the toner cartridge into the printer by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the print cartridge assembly with the new kit. 84 Note: For information about resetting the imaging drum counter, see ...on the guides of the photoconductor and pushing the toner cartridge in as far as it will go . 7 Close the front cover. The cartridge clicks into place when correctly installed. 6 Install the print cartridge assembly into the new print cartridge assembly by aligning the green arrows on the ...
User's Guide
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... trouble getting it back into the printer. To extend the life of the toner cartridge somewhat, remove the cartridge, firmly shake it from side to side and front to back several times to use the remaining toner, then insert it to send both pages of the print job as you turn... prints side 2 from the manual feeder. The problem is normal. Paper stacks poorly in the manual feeder. If print remains faded, replace the toner cartridge. However, Tray 1 does not support card stock. The printer sometimes prints at a slightly slower speed when feeding print media from Tray 1. Load...
... trouble getting it back into the printer. To extend the life of the toner cartridge somewhat, remove the cartridge, firmly shake it from side to side and front to back several times to use the remaining toner, then insert it to send both pages of the print job as you turn... prints side 2 from the manual feeder. The problem is normal. Paper stacks poorly in the manual feeder. If print remains faded, replace the toner cartridge. However, Tray 1 does not support card stock. The printer sometimes prints at a slightly slower speed when feeding print media from Tray 1. Load...
User's Guide
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...before fusing to the back of its intended life. This protects the paper tray from another tray or the manual feeder. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can solve many print quality problems by replacing a supply or maintenance... the end of the printer. Solution Try the following table to find solutions to clean the printhead lens on page 91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Problem / Question Solution / Answer Dust is gathering on the paper tray when it is extended....
...before fusing to the back of its intended life. This protects the paper tray from another tray or the manual feeder. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can solve many print quality problems by replacing a supply or maintenance... the end of the printer. Solution Try the following table to find solutions to clean the printhead lens on page 91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Problem / Question Solution / Answer Dust is gathering on the paper tray when it is extended....
User's Guide
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...driver before sending the job to print. • Load paper from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility. Print too light...type of paper or specialty media you are using. • The fuser is worn or defective. • The Toner Darkness setting is too dark. • The toner cartridge is worn or defective. Print quality problems Symptom Print irregularities ABCDE ABCDE ABCDE Cause • Paper has absorbed moisture ...
...driver before sending the job to print. • Load paper from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility. Print too light...type of paper or specialty media you are using. • The fuser is worn or defective. • The Toner Darkness setting is too dark. • The toner cartridge is worn or defective. Print quality problems Symptom Print irregularities ABCDE ABCDE ABCDE Cause • Paper has absorbed moisture ...
User's Guide
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... more information. 89 See Using the Local Printer Setup Utility on one side of the paper. Blank pages The toner cartridge is defective. Set the Form Size to A4. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . •...is different than the size paper that is set the Form Size to A4. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is loaded in the toner cartridge. • Make sure the Form Type setting is not properly installed. For example, you ...
... more information. 89 See Using the Local Printer Setup Utility on one side of the paper. Blank pages The toner cartridge is defective. Set the Form Size to A4. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . •...is different than the size paper that is set the Form Size to A4. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is loaded in the toner cartridge. • Make sure the Form Type setting is not properly installed. For example, you ...
User's Guide
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... prints and The Paper Weight setting is defective. • Your printer requires servicing. • Replace the toner cartridge. • Call for service. exits to Smooth. Print quality problems Symptom Cause Solution Solid black pages • The toner cartridge is wrong for Change Paper Weight† to the bin the type of paper or specialty...
... prints and The Paper Weight setting is defective. • Your printer requires servicing. • Replace the toner cartridge. • Call for service. exits to Smooth. Print quality problems Symptom Cause Solution Solid black pages • The toner cartridge is wrong for Change Paper Weight† to the bin the type of paper or specialty...
User's Guide
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Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on the toner cartridge handle. Extended light exposure can cause print quality problems. 92 Print quality problems 3 Remove the print cartridge assembly out of time. Place the print cartridge assembly on the print cartridge assembly. Note: Do not press the button on a flat, clean surface.
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on the toner cartridge handle. Extended light exposure can cause print quality problems. 92 Print quality problems 3 Remove the print cartridge assembly out of time. Place the print cartridge assembly on the print cartridge assembly. Note: Do not press the button on a flat, clean surface.
User's Guide
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...Power Saver 49 Replace photoconductor kit 55, 56 Resetting printer 58 Restoring factory defaults 58 secondary error codes 61 Service error 59 Toner low 54 Unsupported toner cartridge 56 Waiting 51 lights 44, 45 options memory card 43 overlays 38 P paper 18 choosing 18 jams 28 loading 22,...level 76 light sequences 77 ordering 75 recycling 81 Photoconductor kit near full light 55 ports parallel 71 USB 72 posters 37 print cartridge See toner cartridge print quality problems 87 Print Quality Test Pages (Utilities menu) 72 Printer Settings Configuration sheet printing 69 printhead lens, cleaning 91 ...
...Power Saver 49 Replace photoconductor kit 55, 56 Resetting printer 58 Restoring factory defaults 58 secondary error codes 61 Service error 59 Toner low 54 Unsupported toner cartridge 56 Waiting 51 lights 44, 45 options memory card 43 overlays 38 P paper 18 choosing 18 jams 28 loading 22,...level 76 light sequences 77 ordering 75 recycling 81 Photoconductor kit near full light 55 ports parallel 71 USB 72 posters 37 print cartridge See toner cartridge print quality problems 87 Print Quality Test Pages (Utilities menu) 72 Printer Settings Configuration sheet printing 69 printhead lens, cleaning 91 ...