User's Guide
Page 9
... supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
... supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
User's Guide
Page 50
... or printing. • The printer is displayed as the pages print. Press and hold Cancel to clear. - What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. • Receiving...
... or printing. • The printer is displayed as the pages print. Press and hold Cancel to clear. - What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. • Receiving...
User's Guide
Page 72
... to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three pages print to process...
... to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three pages print to process...
User's Guide
Page 85
... Printer Setup Utility. 8 From the Paper menu, scroll through the menu items until you made. 14 Click File Æ Exit to smooth-textured envelopes. 10 Troubleshooting General problems Problem / Question What do I print on the drivers CD that shipped with your printer. Sometimes toner does not adhere well to close the...
... Printer Setup Utility. 8 From the Paper menu, scroll through the menu items until you made. 14 Click File Æ Exit to smooth-textured envelopes. 10 Troubleshooting General problems Problem / Question What do I print on the drivers CD that shipped with your printer. Sometimes toner does not adhere well to close the...
User's Guide
Page 96
... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
Service Manual
Page 47
Diagnostics-E238, E240, and E240n 2-15 Hex Trace Ready 4511-xxx Light pattern Meaning Action Printer is in the Ready mode and Hex Trace is waiting until a ... to cancel the print job. • Press and hold to reset the printer. Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer.
Diagnostics-E238, E240, and E240n 2-15 Hex Trace Ready 4511-xxx Light pattern Meaning Action Printer is in the Ready mode and Hex Trace is waiting until a ... to cancel the print job. • Press and hold to reset the printer. Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer.
Service Manual
Page 100
Each status byte has a different level of troubleshooting value for each area of data. The following table displays up to 8 status bytes of the printer. Some or all of these bytes may be ...-xxx Service error codes (9xx) (continued) Error Description Action 975 Unrecognizable network port 976 Software error in the base printer. These status bytes are helpful troubleshooting a paper path problem. DU xx DU xx xx xx xx xx xx xx To identify the bytes: Byte 1 Byte 2 Byte 3 Byte 4 DU xx xx xx...
Each status byte has a different level of troubleshooting value for each area of data. The following table displays up to 8 status bytes of the printer. Some or all of these bytes may be ...-xxx Service error codes (9xx) (continued) Error Description Action 975 Unrecognizable network port 976 Software error in the base printer. These status bytes are helpful troubleshooting a paper path problem. DU xx DU xx xx xx xx xx xx xx To identify the bytes: Byte 1 Byte 2 Byte 3 Byte 4 DU xx xx xx...
Service Manual
Page 150
... off the printer. To exit Hex Trace, turn on the printer while pressing and holding until the lights flash. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language...
... off the printer. To exit Hex Trace, turn on the printer while pressing and holding until the lights flash. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language...