Quick Reference
Page 2
... Paper jams at the front of a duplex job Toner low Photoconductor kit life warning Replace photoconductor Replace photoconductor kit (printer hard stop) Unsupported print cartridge Change cartridge invalid refill Cartridge region mismatch Cancel job / Reset printer Service error Printer error * Paper jam printer error *... jam occurs, the printer stops and the operator panel Paper Jam and Continue lights come on their sequence. Ready / Power Saver Busy Waiting Flushing / Resolution reduced Not ready (printer is offline) Close door Load media Load manual feeder Print side two of the printer...
... Paper jams at the front of a duplex job Toner low Photoconductor kit life warning Replace photoconductor Replace photoconductor kit (printer hard stop) Unsupported print cartridge Change cartridge invalid refill Cartridge region mismatch Cancel job / Reset printer Service error Printer error * Paper jam printer error *... jam occurs, the printer stops and the operator panel Paper Jam and Continue lights come on their sequence. Ready / Power Saver Busy Waiting Flushing / Resolution reduced Not ready (printer is offline) Close door Load media Load manual feeder Print side two of the printer...
User's Guide
Page 40
... the operator panel or from your selected printer appears in the printer window. 2 Select the print job you want to stop printing, and then click Cancel. A list of print jobs appears. 3 Right-click the document you send a job to print, the printer icon for your computer. Canceling a job from a computer running Mac OS X When you...
... the operator panel or from your selected printer appears in the printer window. 2 Select the print job you want to stop printing, and then click Cancel. A list of print jobs appears. 3 Right-click the document you send a job to print, the printer icon for your computer. Canceling a job from a computer running Mac OS X When you...
User's Guide
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... more information. 55 Understanding the operator panel lights 55 56 = Blinking 56 46 Printer condition photoconductor kit life warning Replace photoconductor Replace photoconductor (printer hard stop) Unsupported print cartridge Change cartridge invalid refill Cartridge region mismatch Programming engine code / Programming system code Cancel job / Reset printer Service error Printer error * Paper jam...
... more information. 55 Understanding the operator panel lights 55 56 = Blinking 56 46 Printer condition photoconductor kit life warning Replace photoconductor Replace photoconductor (printer hard stop) Unsupported print cartridge Change cartridge invalid refill Cartridge region mismatch Programming engine code / Programming system code Cancel job / Reset printer Service error Printer error * Paper jam...
User's Guide
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...: - Wait for the message to reset the printer. 50 Press and release Cancel to cancel printing. - Wait for the message to stop processing. - The Ready light is displayed as the pages print. The Busy message is on when printing stops. - What you can do : • Advanced users can do : • Busy: - Press and release Cancel...
...: - Wait for the message to reset the printer. 50 Press and release Cancel to cancel printing. - Wait for the message to stop processing. - The Ready light is displayed as the pages print. The Busy message is on when printing stops. - What you can do : • Advanced users can do : • Busy: - Press and release Cancel...
User's Guide
Page 56
... installed, install it. • If the toner cartridge is not installed, or the printer detects a toner cartridge error. Operator panel codes Replace photoconductor (printer hard stop) Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-Blink What this light sequence means: The toner cartridge is installed... sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The photoconductor kit is replaced. The printer will not print any more pages until the photoconductor kit is full and needs replacing.
... installed, install it. • If the toner cartridge is not installed, or the printer detects a toner cartridge error. Operator panel codes Replace photoconductor (printer hard stop) Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-Blink What this light sequence means: The toner cartridge is installed... sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The photoconductor kit is replaced. The printer will not print any more pages until the photoconductor kit is full and needs replacing.
User's Guide
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... back on page 61 for more information. • Press Continue to clear the secondary message. 59 If the lights are still blinking, contact Lexmark Customer Support. Operator panel codes Service error Light sequence: • Continue-Blink • Ready-Blink • Toner Low/Replace PC Kit-Blink.... Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. See Secondary error codes on . What you can do : • Press Continue twice quickly to see the secondary error code.
... back on page 61 for more information. • Press Continue to clear the secondary message. 59 If the lights are still blinking, contact Lexmark Customer Support. Operator panel codes Service error Light sequence: • Continue-Blink • Ready-Blink • Toner Low/Replace PC Kit-Blink.... Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. See Secondary error codes on . What you can do : • Press Continue twice quickly to see the secondary error code.
User's Guide
Page 76
.... When the toner light sequence appears, or when you should immediately order a new photoconductor kit. To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor kit has reached its official end-of-life (approximately 30,000 pages... at the maximum of 40,000 pages. (See Replace photoconductor (printer hard stop)* on page 73. Checking the toner and photoconductor levels You can still print for the light sequence associated with this stop.) The printer automatically notifies you before the photoconductor reaches this point. Repeat this...
.... When the toner light sequence appears, or when you should immediately order a new photoconductor kit. To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor kit has reached its official end-of-life (approximately 30,000 pages... at the maximum of 40,000 pages. (See Replace photoconductor (printer hard stop)* on page 73. Checking the toner and photoconductor levels You can still print for the light sequence associated with this stop.) The printer automatically notifies you before the photoconductor reaches this point. Repeat this...
User's Guide
Page 77
... 54 Photoconductor kit life warning 55 Replace photoconductor 55 Replace photoconductor (printer hard stop)* 56 Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error * If the operator panel lights display this sequence, the printer will not print any more jobs until the photoconductor kit is low or when it's time...
... 54 Photoconductor kit life warning 55 Replace photoconductor 55 Replace photoconductor (printer hard stop)* 56 Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error * If the operator panel lights display this sequence, the printer will not print any more jobs until the photoconductor kit is low or when it's time...
Service Manual
Page 25
See page "Diagnostics-E340 and E342n" on steadily). General information 1-3 4511-xxx Models E340 and E342n These models have LCD operator panel. Overview of the operator panel • Press Go to resume printing. • Press Menu to move forward and backward through the menu selections. • Press Return to go one level back in the menu. • Press Select to indicate the menu or selection you choose. • Press Stop to cancel the job currently printing. • Light indicates Busy (flashing) or Ready (on page 2-50.
See page "Diagnostics-E340 and E342n" on steadily). General information 1-3 4511-xxx Models E340 and E342n These models have LCD operator panel. Overview of the operator panel • Press Go to resume printing. • Press Menu to move forward and backward through the menu selections. • Press Return to go one level back in the menu. • Press Select to indicate the menu or selection you choose. • Press Stop to cancel the job currently printing. • Light indicates Busy (flashing) or Ready (on page 2-50.
Service Manual
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... printer off while this message is displayed as fonts or macros, in flash memory. • Printer is on when printing stops. - The Busy message is displayed. • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Wait for the pages to clear. - Press and hold to reset printer. • Defragmenting flash...
... printer off while this message is displayed as fonts or macros, in flash memory. • Printer is on when printing stops. - The Busy message is displayed. • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Wait for the pages to clear. - Press and hold to reset printer. • Defragmenting flash...
Service Manual
Page 52
... Light pattern Meaning Action The print cartridge is installed, remove it . • If the print cartridge is not installed, or the printer detects a print cartridge error. No pages print until the photoconductor kit is full and needs replacing. Replace the photoconductor kit. 4511-xxx Replace photoconductor kit (printer hard stop) Light pattern Meaning Action The...
... Light pattern Meaning Action The print cartridge is installed, remove it . • If the print cartridge is not installed, or the printer detects a print cartridge error. No pages print until the photoconductor kit is full and needs replacing. Replace the photoconductor kit. 4511-xxx Replace photoconductor kit (printer hard stop) Light pattern Meaning Action The...
Service Manual
Page 54
Any active print jobs are still blinking, contact the place where printer was purchased. A user default setting remains in effect until changed or until restored to view the ... . Action Turn the printer off and back on page 2-37. 2-22 Service Manual Service error Light pattern Meaning The printer has a service error, and printing has stopped. If the lights are canceled. - Press and release twice quickly to factory default settings. 4511-xxx Cancel job / Reset printer Light pattern Meaning Action •...
Any active print jobs are still blinking, contact the place where printer was purchased. A user default setting remains in effect until changed or until restored to view the ... . Action Turn the printer off and back on page 2-37. 2-22 Service Manual Service error Light pattern Meaning The printer has a service error, and printing has stopped. If the lights are canceled. - Press and release twice quickly to factory default settings. 4511-xxx Cancel job / Reset printer Light pattern Meaning Action •...
Service Manual
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... the input sensor (200 error) Light pattern Meaning Action Media has stopped over the input sensor. 4511-xxx Additional information-secondary error codes • When the light is flashing and light is on , a print cartridge error Press and release pattern. Remove the print cartridge to do. Check for obstructions and remove them. 2-24...
... the input sensor (200 error) Light pattern Meaning Action Media has stopped over the input sensor. 4511-xxx Additional information-secondary error codes • When the light is flashing and light is on , a print cartridge error Press and release pattern. Remove the print cartridge to do. Check for obstructions and remove them. 2-24...
Service Manual
Page 88
... jobs are deleted. • Press Return or Stop to confirm the selection. 4511-xxx User attendance messages (continued) Message Explanation Change This message displays when the user should change the media installed in ... front access door. The following actions may be taken: • Press Go to cancel the delete operation. 2-56 Service Manual When the user has selected Print and Hold Delete All Jobs, this message is displayed. For envelopes, =7¾ Envelope, 9 Envelope, 10 Envelope, DL Envelope, C5 Envelope, B5 Envelope, or other Envelope...
... jobs are deleted. • Press Return or Stop to confirm the selection. 4511-xxx User attendance messages (continued) Message Explanation Change This message displays when the user should change the media installed in ... front access door. The following actions may be taken: • Press Go to cancel the delete operation. 2-56 Service Manual When the user has selected Print and Hold Delete All Jobs, this message is displayed. For envelopes, =7¾ Envelope, 9 Envelope, 10 Envelope, DL Envelope, C5 Envelope, B5 Envelope, or other Envelope...
Service Manual
Page 89
...not picked. This message is being picked. Cancel Job - Tray x=Tray 2 or Tray 3. The printer requires the reinstallation of the option to print a page which has been formatted by the interpreter before refilling the tray. The following : - The following actions may be cleared, verify whether...message persists, check the cables, starting at the controller card. Note: This situation usually occurs when the tray is refilled during a printing session, press Stop, and wait for pages to activate the input sensor, this message would indicate a sensor problem. The printer does not detect the ...
...not picked. This message is being picked. Cancel Job - Tray x=Tray 2 or Tray 3. The printer requires the reinstallation of the option to print a page which has been formatted by the interpreter before refilling the tray. The following : - The following actions may be cleared, verify whether...message persists, check the cables, starting at the controller card. Note: This situation usually occurs when the tray is refilled during a printing session, press Stop, and wait for pages to activate the input sensor, this message would indicate a sensor problem. The printer does not detect the ...
Service Manual
Page 126
... exit sensor during POST, the printer displays a paper jam message. Make sure the input paper feed sensors are worn or broken, the solenoid may not stop the ACM from rotating. The solenoid interacts with the clutch to control the motion of the ACM clutch assembly are working properly. Paper picks during... for the same damage. 2-94 Service Manual 4511-xxx Paper feed service checks Paper jam error indication during POST FRU Exit sensor Input sensor #1 (under print cartridge assembly) and Input sensor #2 (manual) Action If the exit sensor flag is correctly installed.
... exit sensor during POST, the printer displays a paper jam message. Make sure the input paper feed sensors are worn or broken, the solenoid may not stop the ACM from rotating. The solenoid interacts with the clutch to control the motion of the ACM clutch assembly are working properly. Paper picks during... for the same damage. 2-94 Service Manual 4511-xxx Paper feed service checks Paper jam error indication during POST FRU Exit sensor Input sensor #1 (under print cartridge assembly) and Input sensor #2 (manual) Action If the exit sensor flag is correctly installed.
Service Manual
Page 127
... are installed and clean. Replace if necessary. Make sure the cables are seated on the input sensors. Paper picks but stops halfway through the printer 4511-xxx FRU Input sensor #1 (under print cartridge assembly) and Input sensor #2 (manual) Action Make sure the input sensors are functioning when an attempt is made to...
... are installed and clean. Replace if necessary. Make sure the cables are seated on the input sensors. Paper picks but stops halfway through the printer 4511-xxx FRU Input sensor #1 (under print cartridge assembly) and Input sensor #2 (manual) Action Make sure the input sensors are functioning when an attempt is made to...
Service Manual
Page 128
... poor stacking, or curl. 2-96 Service Manual Disconnect the solenoid cable at the ACM and manual feed shafts as a print job is attempted. If the sheet being printed. Replace the faulty part. 4511-xxx Paper occasionally mispicks or picks multiple sheets at once FRU Tray 1 Tray 2 (...option) Paper pick tires ACM clutch complete bill of material (CBM) Manual feed clutch CBM Controller card Action Check tray for the media being fed stops momentarily...
... poor stacking, or curl. 2-96 Service Manual Disconnect the solenoid cable at the ACM and manual feed shafts as a print job is attempted. If the sheet being printed. Replace the faulty part. 4511-xxx Paper occasionally mispicks or picks multiple sheets at once FRU Tray 1 Tray 2 (...option) Paper pick tires ACM clutch complete bill of material (CBM) Manual feed clutch CBM Controller card Action Check tray for the media being fed stops momentarily...
Service Manual
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...) failed ASIC or controller card. Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to select Utilities Menu, and then select Print Menus (E340, E342n). - 4511-xxx Print quality problems (continued) Problem The printer is on (E238, E240, E240n). The media skews or buckles....media. 2-108 Service Manual If you can print a menu settings page, the problem is firmly plugged into the connector on and printing stops. Toner Low light is on . Note: Test by unplugging USB and replugging it with the printer on (E238, E240, E240n). The Error light is ...
...) failed ASIC or controller card. Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to select Utilities Menu, and then select Print Menus (E340, E342n). - 4511-xxx Print quality problems (continued) Problem The printer is on (E238, E240, E240n). The media skews or buckles....media. 2-108 Service Manual If you can print a menu settings page, the problem is firmly plugged into the connector on and printing stops. Toner Low light is on . Note: Test by unplugging USB and replugging it with the printer on (E238, E240, E240n). The Error light is ...
Service Manual
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...black, and the last one blank. Print menus by PPDS interpreter. Off (default) On Print quality pages Continuous print- Continuously print pages containing cross lines, printer information, and margin settings. Four pages print: • A text page with ... bottom, right, and left) to stop. Press and hold while turning on the printer, and close the cover when the light displays. Setting is disabled. Help isolate print quality problems, such as streaking. 4511...the lights flash. simplex Tray 1 Print test pages by pressing and holding until the lights flash. Diagnostic aids...
...black, and the last one blank. Print menus by PPDS interpreter. Off (default) On Print quality pages Continuous print- Continuously print pages containing cross lines, printer information, and margin settings. Four pages print: • A text page with ... bottom, right, and left) to stop. Press and hold while turning on the printer, and close the cover when the light displays. Setting is disabled. Help isolate print quality problems, such as streaking. 4511...the lights flash. simplex Tray 1 Print test pages by pressing and holding until the lights flash. Diagnostic aids...