Lexmark E238 Support Question
Lexmark E238 Support Question
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Question posted by mepocity on February 18th, 2015
All The Error Lights On My Printer Are On And I Cannot Print Anything. What Can
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Current Answers
Answer #1: Posted by waelsaidani1 on February 19th, 2015 1:07 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Hello you need to reset the printer, refer here for instructions: http://support.lexmark.com/index?page=content&id=HO2584&locale=EN&userlocale=EN_BE
Related Lexmark E238 Manual Pages
User's Guide - Page 59
... of a formatted page is reduced to 300 dpi. • A font error occurred. • Communication with the host computer is lost. • Short paper. Printer error
Light sequence:
• Continue-On • Error-On
What this light sequence means:
The printer has a service error and printing has stopped.
If the lights are still blinking, contact Lexmark Customer Support. What you can...
User's Guide - Page 60
... codes
Paper jam printer error
Light sequence:
• Continue-On • Paper Jam-On
What this light sequence means:
The printer has a paper jam. See
Secondary error codes on page 61 for more information.
• Press Continue
to see the secondary error code. What you can do:
• Press Continue
twice quickly to resume printing once all the...
User's Guide - Page 66
... Utility).
66
Operator panel codes
Font error
Light sequence:
• Continue-On • Toner Low/Replace PC Kit-Blink • Error-On
What this light sequence means:
The printer USB or parallel port has been disabled. What you can do :
• Press Continue
to clear the message and continue printing. What you can do :
• Press...
User's Guide - Page 86
... support card stock. Extend the paper support on . 11Factory defaults have to print slower when using the manual feeder. The printer seems to send both pages of the print job as you turn the printer back on. 4 Keep pressing Continue until the Error light comes on, then release the Continue button. 5 Close the front cover. 6 As...
User's Guide - Page 94
...71
printing the Printer Settings Configuration sheet 69
Setup Auto CR after LF 71 Auto LF after CR 71
USB MAC Binary PS 72 NPA Mode 72
Utilities Hex Trace 72 Print ...Quality Test Pages 72 Reset Factory Defaults 72 Reset Photoconductor Counter 72
D
duplex 33, 54 dust cover 25
E
electronic emission statement 3
emission statement 3 envelopes 18 Error light 51, 52, 56,...
User's Guide - Page 96
... jam in the manual
feeder 62 Paper jam in Tray 1 64 Paper jams as a printed job
exits the tray 63 Paper jams as it exits the
tray into the printer 63 PPDS font error 66 Short paper 67 service error lights 59 Setup menu 71 storing paper 20 supplies 20, 75 supplies conserving 75 ordering...
Service Manual - Page 49
... sensor in the allotted time.
• Load media into tray 1 or the optional 550-sheet tray, and press to cancel the print job. Diagnostics-E238, E240, and E240n 2-17
Close door / Insert cartridge
Light pattern
Meaning
The printer door is loaded correctly in tray 1 or the optional 550-sheet tray.
• Press to resume...
Service Manual - Page 54
... "Service primary code" on .
4511-xxx Cancel job / Reset printer
Light pattern
Meaning
Action
• The current print job is canceled.
• The printer is resetting to factory default settings.
If the lights are canceled.
- Service error Light pattern
Meaning
The printer has a service error, and printing has stopped. A user default setting remains in effect until changed or...
Service Manual - Page 55
Printer error Light pattern
4511-xxx
Meaning
Action
The printer has one of the following errors:
• Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory.
• A page is too complex to print or is shorter than the set page margins.
• Resolution of a formatted page is reduced to...
Service Manual - Page 56
4511-xxx
Additional information-secondary error codes
• When the light is flashing and light is on , a print cartridge error
Press and release pattern. and the lights are both on , a secondary printer error has occurred.
• When the and error has occurred. Remove the print cartridge to do. Paper jam at the input sensor (200 error)
Light pattern
Meaning
Action
Media has ...
Service Manual - Page 57
The fuser should be inspected. occurred as a printed job exits the printer (202 error)
Light pattern
Meaning
Action
A paper jam has
Clear the paper jam. Paper jams as the paper is
exiting the printer. Diagnostics-E238, E240, and E240n 2-25 4511-xxx Paper jams between input sensor and exit sensor (201 error)
Light pattern
Meaning
Paper has cleared the...
Service Manual - Page 58
Clear the paper jam.
4511-xxx Paper jams as it exits tray 2 into the printer (241 error)
Light pattern
Meaning
Action
A paper jam has occurred as it exits tray 2 (242 error)
Light pattern
Meaning
Action
Paper jams in Tray 2 between time of picking and the input sensor. Check the pick tires and for any obstructions.
2-26...
Service Manual - Page 64
... the cable connecting the ENA and the printer is securely attached.
• Turn the printer off and then on to reset the printer.
• Press and hold to an external print server (also called an external network adapter or ENA). 4511-xxx Network interface errors
Light pattern
Meaning
Action
The printer cannot establish communication with the network...
Service Manual - Page 65
... deleting unnecessary downloaded fonts or macros.
- Diagnostics-E238, E240, and E240n 2-33 Meaning
Action
The paper...printing the job.
• Press to print the formatted data.
Install additional printer memory.
This occurs when the printer does not know the media size loaded in the future:
- Memory full Light pattern
Short paper Light pattern
4511-xxx
Meaning
Action
The printer...
Service Manual - Page 67
Diagnostics-E238, E240, and E240n 2-35 Download valid network code to the internal print server. Download valid engine code to the internal print server.
Invalid engine code
4511-xxx
Light pattern
Meaning
Action
The code in an internal print server has not been programmed, or the programmed code is not valid. Invalid network code
Light pattern
Meaning...
Service Manual - Page 77
...-5 936-Transpor t motor initial lock failure 937-Transport motor lost lock 939-RIP/engine communication error
Lights
Continue
✷
✷
✷
✷
Ready
✷
Toner Low/ Replace PC
Kit
✷
✷
✷
Load Paper
✷
✷
Paper Jam
✷
✷
✷
Error
Diagnostics-E238, E240, and E240n 2-45 Verify +24 V dc at opening speed.
Service Manual - Page 140
... settings page, the problem is one of support. - Note: Test by unplugging USB and replugging it with the printer on (E238, E240, E240n).
Toner Low light is on (E238, E240, E240n). The Error light is on and printing stops.
Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to select Utilities...
Service Manual - Page 142
... cable is
firmly plugged in PostScript 3 emulation, the printer is lost.
• Press and release to cancel the print job (E238, E240, E240n) or press Menu and select Cancel (E340, E342n).
• Press and hold (approximately 3 seconds) to print the job. Jobs are not printing, and the error light is on the page that jammed is flushing...
Service Manual - Page 155
... hold while turning on the printer, and close the cover when the light displays.
Help isolate print quality problems, such as streaking.
Note: Cartridge lockout function is ignored by pressing and holding until the lights flash. simplex Tray 1
Print test pages by pressing and holding until the lights flash.
Diagnostic aids-E238, E240, and E240n 3-11 Press...
Service Manual - Page 252
... and sizes 1-7
service check 2-93
print quality pages
LED-E238/E240(n) 4-40
E238/E240(n) 3-7, 3-11
buttons 1-2
E340/E342n 3-16, 3-23
lights 1-2
using 2-98
overview 1-2
print quality problems
primary light patterns 2-13
print media 1-8
removal 4-40
service check 2-98
secondary light patterns 2-8, 2-24 solving 2-105
service check 2-92
printer symptom table 2-79
operator panel test...
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