Quick Reference
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...information • See the publications CD that you need more information. Press and release Continue twice quickly to display the secondary error code light sequence. † Paper jams at the front of a duplex job Toner low Photoconductor kit life warning Replace photoconductor Replace ... lights are off, on . Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. The Continue button also has a light. Display a secondary error code. The table on their sequence. If you clear the entire paper path when a paper jam...
...information • See the publications CD that you need more information. Press and release Continue twice quickly to display the secondary error code light sequence. † Paper jams at the front of a duplex job Toner low Photoconductor kit life warning Replace photoconductor Replace ... lights are off, on . Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. The Continue button also has a light. Display a secondary error code. The table on their sequence. If you clear the entire paper path when a paper jam...
User's Guide
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Contents Secondary error codes 61 Chapter 7: Understanding the printer configuration menus 69 Printing the Printer Settings Configuration sheet 69 Configuration menus overview 70 Parallel menu ...71 Setup menu ...71 ... need new supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens...
Contents Secondary error codes 61 Chapter 7: Understanding the printer configuration menus 69 Printing the Printer Settings Configuration sheet 69 Configuration menus overview 70 Parallel menu ...71 Setup menu ...71 ... need new supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens...
User's Guide
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Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the lights come on to reset the printer. 11 Printer overview The operator panel has 5 lights and 2 buttons. Note: The Continue button also functions as a light.
Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the lights come on to reset the printer. 11 Printer overview The operator panel has 5 lights and 2 buttons. Note: The Continue button also functions as a light.
User's Guide
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We recommend that you are feeding paper from a tray, remove the tray, and then remove any jams. 28 See Secondary error codes on . To clear a paper jam: 1 If you clear the entire paper path when a paper jam occurs. How to clear paper jams How to display the specific secondary error paper jam light sequence. Press and release Continue twice quickly to clear paper jams When a paper jam occurs, the printer stops and the operator panel Paper Jam and Continue lights come on page 61 for more information.
We recommend that you are feeding paper from a tray, remove the tray, and then remove any jams. 28 See Secondary error codes on . To clear a paper jam: 1 If you clear the entire paper path when a paper jam occurs. How to clear paper jams How to display the specific secondary error paper jam light sequence. Press and release Continue twice quickly to clear paper jams When a paper jam occurs, the printer stops and the operator panel Paper Jam and Continue lights come on page 61 for more information.
User's Guide
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Note: The Continue button also functions as a light. Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to reset the printer. 44 6 Using the operator panel Overview of the lights come on to cancel the job currently printing. • Press and hold Cancel until all of the operator panel The operator panel has 5 lights and 2 buttons.
Note: The Continue button also functions as a light. Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to reset the printer. 44 6 Using the operator panel Overview of the lights come on to cancel the job currently printing. • Press and hold Cancel until all of the operator panel The operator panel has 5 lights and 2 buttons.
User's Guide
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The following table shows what these light sequences mean and where to display the secondary error code light sequence. Press and release Continue twice quickly to go for help. 47 Understanding the operator panel lights Secondary errors • When the Error and Continue lights are both on, a secondary error has occurred. • When the Paper Jam and Continue lights are both on, a paper jam secondary error has occurred.
The following table shows what these light sequences mean and where to display the secondary error code light sequence. Press and release Continue twice quickly to go for help. 47 Understanding the operator panel lights Secondary errors • When the Error and Continue lights are both on, a secondary error has occurred. • When the Paper Jam and Continue lights are both on, a paper jam secondary error has occurred.
User's Guide
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Understanding the operator panel lights Secondary Error codes = On = Blinking Paper jam codes Empty = Off Printer condition Paper jam at the input sensor * Paper jam in the manual feeder Paper jams as it exits the tray into the ... jams as a printed job exits the printer Paper jam in Tray 1 Paper jam in Tray 2 Insufficient printer memory Insufficient collation area Font error Memory full Short paper Invalid engine code Page: 62 62 63 63 64 64 65 65 66 67 67 68 Continue Ready Toner Low / Replace PC Kit Load Paper...
Understanding the operator panel lights Secondary Error codes = On = Blinking Paper jam codes Empty = Off Printer condition Paper jam at the input sensor * Paper jam in the manual feeder Paper jams as it exits the tray into the ... jams as a printed job exits the printer Paper jam in Tray 1 Paper jam in Tray 2 Insufficient printer memory Insufficient collation area Font error Memory full Short paper Invalid engine code Page: 62 62 63 63 64 64 65 65 66 67 67 68 Continue Ready Toner Low / Replace PC Kit Load Paper...
User's Guide
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Primary codes Ready / Power Saver Light sequence: • Ready-On What this light sequence means: • The printer is ready to change the Power Saver setting, it ... pages for a list of current printer settings. • Press and hold Cancel to reset the printer. Operator panel codes Operator panel codes Below are explanations of what the primary light sequences, or codes, and secondary error codes mean and what you can do to clear them. Note: If you want to receive and process data...
Primary codes Ready / Power Saver Light sequence: • Ready-On What this light sequence means: • The printer is ready to change the Power Saver setting, it ... pages for a list of current printer settings. • Press and hold Cancel to reset the printer. Operator panel codes Operator panel codes Below are explanations of what the primary light sequences, or codes, and secondary error codes mean and what you can do to clear them. Note: If you want to receive and process data...
User's Guide
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... : • Press Continue twice quickly to see the secondary error code. If the lights are still blinking, contact Lexmark Customer Support. Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. Operator panel codes Service error Light sequence: • Continue-Blink • Ready-Blink...
... : • Press Continue twice quickly to see the secondary error code. If the lights are still blinking, contact Lexmark Customer Support. Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. Operator panel codes Service error Light sequence: • Continue-Blink • Ready-Blink...
User's Guide
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Operator panel codes Paper jam printer error Light sequence: • Continue-On • Paper Jam-On What this light sequence means: The printer has a paper jam. See Secondary error codes on page 61 for more information. • Press Continue to see the secondary error code. What you can do: • Press Continue twice quickly to resume printing once all the jammed pages are cleared from the paper path. 60
Operator panel codes Paper jam printer error Light sequence: • Continue-On • Paper Jam-On What this light sequence means: The printer has a paper jam. See Secondary error codes on page 61 for more information. • Press Continue to see the secondary error code. What you can do: • Press Continue twice quickly to resume printing once all the jammed pages are cleared from the paper path. 60
User's Guide
Page 61
Press and release Continue errors on , a paper jam secondary error has occurred. See Secondary 61 Operator panel codes Secondary error codes • When the Error and Continue lights are both on, a secondary error has occurred. • When the Paper Jam and Continue lights are both on page 47. twice quickly to display the secondary error code light sequence.
Press and release Continue errors on , a paper jam secondary error has occurred. See Secondary 61 Operator panel codes Secondary error codes • When the Error and Continue lights are both on, a secondary error has occurred. • When the Paper Jam and Continue lights are both on page 47. twice quickly to display the secondary error code light sequence.
User's Guide
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... Photoconductor Counter 72 D duplex 33, 54 dust cover 25 E electronic emission statement 3 emission statement 3 envelopes 18 Error light 51, 52, 56, 57, 58, 59, 60, 62, 63, 64, 68 secondary error codes 61 See also operator panel, secondary error codes extending trays 24 F FCC statement 3 folio 24 H Hex Trace (Utilities menu) 72 I interfaces parallel 71...
... Photoconductor Counter 72 D duplex 33, 54 dust cover 25 E electronic emission statement 3 emission statement 3 envelopes 18 Error light 51, 52, 56, 57, 58, 59, 60, 62, 63, 64, 68 secondary error codes 61 See also operator panel, secondary error codes extending trays 24 F FCC statement 3 folio 24 H Hex Trace (Utilities menu) 72 I interfaces parallel 71...
User's Guide
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... kit near full 55 Print side two 54 Printer error 59 Programming engine code 58 Programming system code 58 Ready/Power Saver 49 Replace photoconductor kit 55, 56 Resetting printer 58 Restoring factory defaults 58 secondary error codes 61 Service error 59 Toner low 54 Unsupported toner cartridge 56 Waiting ...photoconductor kit light 55, 56 Reset Factory Defaults (Utilities menu) 72 Reset Photoconductor Counter (Utilities menu) 72 S safety information 3 secondary error codes 61 Complex page 64 Font error 66 Host interface disabled 66 Insufficient collation area 65 Insufficient printer 95
... kit near full 55 Print side two 54 Printer error 59 Programming engine code 58 Programming system code 58 Ready/Power Saver 49 Replace photoconductor kit 55, 56 Resetting printer 58 Restoring factory defaults 58 secondary error codes 61 Service error 59 Toner low 54 Unsupported toner cartridge 56 Waiting ...photoconductor kit light 55, 56 Reset Factory Defaults (Utilities menu) 72 Reset Photoconductor Counter (Utilities menu) 72 S safety information 3 secondary error codes 61 Complex page 64 Font error 66 Host interface disabled 66 Insufficient collation area 65 Insufficient printer 95
Service Manual
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... preventing jams 1-8 Tools 1-8 Acronyms 1-9 Diagnostic information 2-1 Start 2-1 Diagnostics-E238, E240, and E240n 2 2-2 Power-On Self Test (POST) sequence 2-2 Light patterns and error messages 2-3 Common primary light patterns 2-4 Common secondary light patterns 2-8 Secondary errors-paper jams 2-12 Additional information-primary codes 2-13 Additional information-secondary error codes 2-24 Service codes 2-36 Diagnostics-E340 and E342n 50 2-50 Power...
... preventing jams 1-8 Tools 1-8 Acronyms 1-9 Diagnostic information 2-1 Start 2-1 Diagnostics-E238, E240, and E240n 2 2-2 Power-On Self Test (POST) sequence 2-2 Light patterns and error messages 2-3 Common primary light patterns 2-4 Common secondary light patterns 2-8 Secondary errors-paper jams 2-12 Additional information-primary codes 2-13 Additional information-secondary error codes 2-24 Service codes 2-36 Diagnostics-E340 and E342n 50 2-50 Power...
Service Manual
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4511-xxx Service error codes 2-65 Sub error codes 2-68 Diagnostics-all models 79 2-79 Symptom tables 2-79 POST symptom table 2-79 Printer symptom table 2-79 Service checks 2-81 Cooling fan service... service check (models E340 and E342 2-97 Print quality service checks 2-98 Printhead service check 2-111 Transfer roll service check 2-111 Diagnostic aids 3-1 Diagnostic aids-E238, E240, and E240n 2 3-2 Accessing service menus 3-2 Printing menus 3-2 Moving around the menu 3-5 Configuration menu selections 3-6 Utilities 3-6 Setup 3-7 Parallel 3-8 USB 3-9 Network 3-10 Diagnostics ...
4511-xxx Service error codes 2-65 Sub error codes 2-68 Diagnostics-all models 79 2-79 Symptom tables 2-79 POST symptom table 2-79 Printer symptom table 2-79 Service checks 2-81 Cooling fan service... service check (models E340 and E342 2-97 Print quality service checks 2-98 Printhead service check 2-111 Transfer roll service check 2-111 Diagnostic aids 3-1 Diagnostic aids-E238, E240, and E240n 2 3-2 Accessing service menus 3-2 Printing menus 3-2 Moving around the menu 3-5 Configuration menu selections 3-6 Utilities 3-6 Setup 3-7 Parallel 3-8 USB 3-9 Network 3-10 Diagnostics ...
Service Manual
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... information 4511-xxx The Lexmark™ E238, E240, E240n, E340, and E342n printers are five models: • E238-16MB memory standard, a USB (universal serial bus) port, a parallel port, and prints 25 pages per minute on letter-size paper (24 ppm on page 2-1 for single users or small workgroups. Use the error code charts, symptom index...
... information 4511-xxx The Lexmark™ E238, E240, E240n, E340, and E342n printers are five models: • E238-16MB memory standard, a USB (universal serial bus) port, a parallel port, and prints 25 pages per minute on letter-size paper (24 ppm on page 2-1 for single users or small workgroups. Use the error code charts, symptom index...
Service Manual
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See "Diagnostics-E238, E240, and E240n" on to resume printing. • Press and release following an error. 4511-xxx Overview of the lights come on page 2-2 for more information. Continue (also a light) Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and hold... flash to print the setting sheet. • Press and release to reset the printer. 1-2 Service Manual twice quickly to display a secondary error code • Press and release to cancel the job currently printing. • Press and hold until all of the operator panels There are two...
See "Diagnostics-E238, E240, and E240n" on to resume printing. • Press and release following an error. 4511-xxx Overview of the lights come on page 2-2 for more information. Continue (also a light) Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and hold... flash to print the setting sheet. • Press and release to reset the printer. 1-2 Service Manual twice quickly to display a secondary error code • Press and release to cancel the job currently printing. • Press and hold until all of the operator panels There are two...
Service Manual
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... the information you send data to the first pattern. See "Service codes" on the panel, a second pattern may appear with more detailed information. Diagnostics-E238, E240, and E240n 2-3 Additional tertiary codes used for service (see "Service tertiary error codes" on page 2-40) indicate specific errors. This may be all lights flashing as the primary notification or...
... the information you send data to the first pattern. See "Service codes" on the panel, a second pattern may appear with more detailed information. Diagnostics-E238, E240, and E240n 2-3 Additional tertiary codes used for service (see "Service tertiary error codes" on page 2-40) indicate specific errors. This may be all lights flashing as the primary notification or...
Service Manual
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Printer error (see "Secondary error codes" on page 2-24.) Service error (see Service secondary codes on page 2-38 or Service tertiary codes on page 2-40.) Primary light patterns (continued) Lights ✷ ✷ Continue ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam z ✷ Error 4511-xxx Diagnostics-E238, E240, and E240n 2-7
Printer error (see "Secondary error codes" on page 2-24.) Service error (see Service secondary codes on page 2-38 or Service tertiary codes on page 2-40.) Primary light patterns (continued) Lights ✷ ✷ Continue ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam z ✷ Error 4511-xxx Diagnostics-E238, E240, and E240n 2-7
Service Manual
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The following table shows what these light patterns mean. Press and release twice quickly to display the secondary error code light pattern. Secondary error codes Secondary error codes Standard network software error manual feeder (See page 2-32) Unsupported flash in slot Too many options attached Complex page (See page 2-27) Insufficient printer memory (See page 2-29) Lights ...
The following table shows what these light patterns mean. Press and release twice quickly to display the secondary error code light pattern. Secondary error codes Secondary error codes Standard network software error manual feeder (See page 2-32) Unsupported flash in slot Too many options attached Complex page (See page 2-27) Insufficient printer memory (See page 2-29) Lights ...