User's Guide
Page 38
...: If you are using the manual feeder, first send the job to print, then load the letterhead when the printer displays the Load Manual Feeder light sequence (see the printer driver Help. You can create overlays and watermarks and then download them directly to the printer, or you can create an... overlay or watermark file on your system and then download it to the paper source you must have flash memory installed. How to print on letterhead How to print on letterhead To print on letterhead, make sure the paper is loaded with the proper...
...: If you are using the manual feeder, first send the job to print, then load the letterhead when the printer displays the Load Manual Feeder light sequence (see the printer driver Help. You can create overlays and watermarks and then download them directly to the printer, or you can create an... overlay or watermark file on your system and then download it to the paper source you must have flash memory installed. How to print on letterhead How to print on letterhead To print on letterhead, make sure the paper is loaded with the proper...
User's Guide
Page 58
... printer has finished programming the code, it or until you can do : Wait for the message to the user default settings. Cancel job / Reset printer Light sequence: • Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On • Error-On...-On • Toner Low/Replace PC Kit-On • Load Paper-On What this light sequence means: • The current print job is canceled. • The printer is being programmed into the engine or firmware code flash. What you can do : Wait for the message to clear. 58 Any active print jobs...
... printer has finished programming the code, it or until you can do : Wait for the message to the user default settings. Cancel job / Reset printer Light sequence: • Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On • Error-On...-On • Toner Low/Replace PC Kit-On • Load Paper-On What this light sequence means: • The current print job is canceled. • The printer is being programmed into the engine or firmware code flash. What you can do : Wait for the message to clear. 58 Any active print jobs...
User's Guide
Page 95
... printing 35 N NPA Mode Parallel menu 71 USB menu 72 N-up printing 35 O operator panel buttons 44 light sequences Busy 50 Canceling job 58 Change invalid toner cartridge 57 Close door 52 Defragment flash 50 Error 52, 56, 58, 59, 60, 61, 62, 63, 64, 68 Flushing data 51 ...up) 35 overlays 38 posters 37 watermarks 38 problems print quality 87 Protocol (Parallel menu) 71 R rear exit 26 recycling supplies 81 Replace photoconductor kit light 55, 56 Reset Factory Defaults (Utilities menu) 72 Reset Photoconductor Counter (Utilities menu) 72 S safety information 3 secondary error codes 61 Complex page 64...
... printing 35 N NPA Mode Parallel menu 71 USB menu 72 N-up printing 35 O operator panel buttons 44 light sequences Busy 50 Canceling job 58 Change invalid toner cartridge 57 Close door 52 Defragment flash 50 Error 52, 56, 58, 59, 60, 61, 62, 63, 64, 68 Flushing data 51 ...up) 35 overlays 38 posters 37 watermarks 38 problems print quality 87 Protocol (Parallel menu) 71 R rear exit 26 recycling supplies 81 Replace photoconductor kit light 55, 56 Reset Factory Defaults (Utilities menu) 72 Reset Photoconductor Counter (Utilities menu) 72 S safety information 3 secondary error codes 61 Complex page 64...
Service Manual
Page 24
...Models E238, 240, and 240n These models have six lights and two buttons. 4511-xxx Overview of the lights come on page 2-2 for more information. Continue (also a light) Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and hold until lights flash to ...print the setting sheet. • Press and release to reset the printer. 1-2 Service Manual See "Diagnostics-E238, E240, and E240n" on to ...
...Models E238, 240, and 240n These models have six lights and two buttons. 4511-xxx Overview of the lights come on page 2-2 for more information. Continue (also a light) Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and hold until lights flash to ...print the setting sheet. • Press and release to reset the printer. 1-2 Service Manual See "Diagnostics-E238, E240, and E240n" on to ...
Service Manual
Page 25
General information 1-3 4511-xxx Models E340 and E342n These models have LCD operator panel. Overview of the operator panel • Press Go to resume printing. • Press Menu to move forward and backward through the menu selections. • Press Return to go one level back in the menu. • Press Select to indicate the menu or selection you choose. • Press Stop to cancel the job currently printing. • Light indicates Busy (flashing) or Ready (on page 2-50. See page "Diagnostics-E340 and E342n" on steadily).
General information 1-3 4511-xxx Models E340 and E342n These models have LCD operator panel. Overview of the operator panel • Press Go to resume printing. • Press Menu to move forward and backward through the menu selections. • Press Return to go one level back in the menu. • Press Select to indicate the menu or selection you choose. • Press Stop to cancel the job currently printing. • Light indicates Busy (flashing) or Ready (on page 2-50. See page "Diagnostics-E340 and E342n" on steadily).
Service Manual
Page 34
...E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the printer on page 2-4 for correct POST functioning of the fuser) and then stays on the initial temperature of the base printer by observing the following process: 1. See "Common primary light ... for more information. 5. Lights then flash on momentarily 2. The printer cycles down into standby mode, and lights solid. 2-2 Service Manual If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. After the lights quit flashing, the light flashes until the fuser comes up...
...E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the printer on page 2-4 for correct POST functioning of the fuser) and then stays on the initial temperature of the base printer by observing the following process: 1. See "Common primary light ... for more information. 5. Lights then flash on momentarily 2. The printer cycles down into standby mode, and lights solid. 2-2 Service Manual If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. After the lights quit flashing, the light flashes until the fuser comes up...
Service Manual
Page 35
All service errors are indicated by all initial level light patterns have secondary patterns; Diagnostics-E238, E240, and E240n 2-3 Not all lights flashing as the primary notification or code. Additional tertiary codes used for service (see "Service tertiary error codes" on the panel, a second pattern may appear with .... If you double-click a third time, you send data to the first pattern. This may be all lights flash immediately, and double-clicking does not change . The secondary code indicates an area or function which has the error. when you need. However, if you ...
All service errors are indicated by all initial level light patterns have secondary patterns; Diagnostics-E238, E240, and E240n 2-3 Not all lights flashing as the primary notification or code. Additional tertiary codes used for service (see "Service tertiary error codes" on the panel, a second pattern may appear with .... If you double-click a third time, you send data to the first pattern. This may be all lights flash immediately, and double-clicking does not change . The secondary code indicates an area or function which has the error. when you need. However, if you ...
Service Manual
Page 40
... codes Secondary error codes Standard network software error manual feeder (See page 2-32) Unsupported flash in slot Too many options attached Complex page (See page 2-27) Insufficient printer memory (See page 2-29) Lights Primary code z z z z z z Continue z ✷ Ready z z Toner... z Paper Jam z z z z z z Error 2-8 Service Manual The following table shows what these light patterns mean. 4511-xxx Common secondary light patterns When the and lights are both on, a secondary error has occurred. Press and release twice quickly to display the secondary error ...
... codes Secondary error codes Standard network software error manual feeder (See page 2-32) Unsupported flash in slot Too many options attached Complex page (See page 2-27) Insufficient printer memory (See page 2-29) Lights Primary code z z z z z z Continue z ✷ Ready z z Toner... z Paper Jam z z z z z z Error 2-8 Service Manual The following table shows what these light patterns mean. 4511-xxx Common secondary light patterns When the and lights are both on, a secondary error has occurred. Press and release twice quickly to display the secondary error ...
Service Manual
Page 41
Secondary errors (continued) Lights Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error z z z z ✷ z Secondary codes z z z z ✷ z Diagnostics-E238, E240, and E240n 2-9 Insufficient collation area (See page 2-30) PPDS font error (See page 2-30) Defective flash (See page 2-31) Insufficient defrag memory (See page 2-31) Network interface errors (See page 2-32) ENA connection lost (See page 2-32) z z z 4511-xxx z ✷ z
Secondary errors (continued) Lights Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error z z z z ✷ z Secondary codes z z z z ✷ z Diagnostics-E238, E240, and E240n 2-9 Insufficient collation area (See page 2-30) PPDS font error (See page 2-30) Defective flash (See page 2-31) Insufficient defrag memory (See page 2-31) Network interface errors (See page 2-32) ENA connection lost (See page 2-32) z z z 4511-xxx z ✷ z
Service Manual
Page 42
4511-xxx Secondary errors (continued) Secondary error codes Lights Continue Ready Toner Low/ Replace PC Kit z Load Paper Paper Jam Error 2-10 Service Manual z z z z z z z z z z z Memory full (See page 2-33) Short paper (See page 2-33) Unformatted flash (See page 2-34) Flash full (See page 2-34) Invalid engine code (See page 2-35) Invalid network code (See page 2-35) z z z z z z z z ✷ z
4511-xxx Secondary errors (continued) Secondary error codes Lights Continue Ready Toner Low/ Replace PC Kit z Load Paper Paper Jam Error 2-10 Service Manual z z z z z z z z z z z Memory full (See page 2-33) Short paper (See page 2-33) Unformatted flash (See page 2-34) Flash full (See page 2-34) Invalid engine code (See page 2-35) Invalid network code (See page 2-35) z z z z z z z z ✷ z
Service Manual
Page 46
...Light pattern Meaning Action • Printer is busy receiving and processing data or printing. • Printer is defragmenting the flash memory to reset printer. • Defragmenting flash, formatting flash, or programming flash: - Press and hold to reclaim storage space occupied by deleted resources. • Printer is formatting the flash...message to stop processing. - Warning: Do not turn the printer off while this message is displayed as fonts or macros, in flash memory. • Printer is on when printing stops. - Press and hold to cancel printing. - The Busy message is ...
...Light pattern Meaning Action • Printer is busy receiving and processing data or printing. • Printer is defragmenting the flash memory to reset printer. • Defragmenting flash, formatting flash, or programming flash: - Press and hold to reclaim storage space occupied by deleted resources. • Printer is formatting the flash...message to stop processing. - Warning: Do not turn the printer off while this message is displayed as fonts or macros, in flash memory. • Printer is on when printing stops. - Press and hold to cancel printing. - The Busy message is ...
Service Manual
Page 53
... is being loaded into the engine or firmware code flash. When the printer has finished loading the code, it performs a soft reset. Diagnostics-E238, E240, and E240n 2-21 Wait for the message to see the secondary error code. Programming engine code / Programming system code Light pattern Meaning Action New code is not valid...
... is being loaded into the engine or firmware code flash. When the printer has finished loading the code, it performs a soft reset. Diagnostics-E238, E240, and E240n 2-21 Wait for the message to see the secondary error code. Programming engine code / Programming system code Light pattern Meaning Action New code is not valid...
Service Manual
Page 68
...you double-click again, you doubleclick again, the original primary light pattern will appear. If you return to the primary light pattern again. 4511-xxx Service codes All service errors are indicated by all lights flash, double-click to see the tertiary code. Tertiary codes (...shown on the following example: • The primary light pattern indicates a service error (all lights flash simultaneously, and double-clicking does not produce a secondary code...
...you double-click again, you doubleclick again, the original primary light pattern will appear. If you return to the primary light pattern again. 4511-xxx Service codes All service errors are indicated by all lights flash, double-click to see the tertiary code. Tertiary codes (...shown on the following example: • The primary light pattern indicates a service error (all lights flash simultaneously, and double-clicking does not produce a secondary code...
Service Manual
Page 72
... error codes-controller software Service secondary codes- 90x Service tertiary codes 902-General engine software error 905-Interface violation by all lights flashing which indicate a faulty programming process or faulty component on page 4-15. Controller software Controller software error/illegal trap (90x)....replace the controller card. 4511-xxx Service tertiary error codes Service error codes are initially communicated by paperport device Lights ✷ Continue Ready ✷ ✷ Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷...
... error codes-controller software Service secondary codes- 90x Service tertiary codes 902-General engine software error 905-Interface violation by all lights flashing which indicate a faulty programming process or faulty component on page 4-15. Controller software Controller software error/illegal trap (90x)....replace the controller card. 4511-xxx Service tertiary error codes Service error codes are initially communicated by paperport device Lights ✷ Continue Ready ✷ ✷ Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷...
Service Manual
Page 130
... Note: Ensure cover closes tightly. a. b. Wait (approximately 10 seconds) until the and lights 3. until all the lights flash to initiate printing the quality Four pages print to isolate problems such as light or toner streaks. Turn the printer on , close cover. d. Extreme environmental conditions, temperatures.... d. Turn on page 2-79 for solutions to expose the photoconductor resulting in the opening may allow light to these problems. To exit print quality test pages, turn the printer off. Models E238, E240, and E240n To print the print quality test pages: 1.
... Note: Ensure cover closes tightly. a. b. Wait (approximately 10 seconds) until the and lights 3. until all the lights flash to initiate printing the quality Four pages print to isolate problems such as light or toner streaks. Turn the printer on , close cover. d. Extreme environmental conditions, temperatures.... d. Turn on page 2-79 for solutions to expose the photoconductor resulting in the opening may allow light to these problems. To exit print quality test pages, turn the printer off. Models E238, E240, and E240n To print the print quality test pages: 1.
Service Manual
Page 146
4511-xxx Diagnostic aids-E238, E240, and E240n3 Accessing service menus Diagnostics mode Enter Configuration Menu Reset NVRAM and enter normal mode 1. Open the front cover. 3. The diagnostic group contains ... in the manufacturing of menus, configuration settings, and operations which are not used by pressing and holding . 4. until the lights flash (see menu 3-2 Service Manual Open the front access cover. 3. Close cover once the light is displayed. 1. Turn on the available settings. Open the front access cover. 3. Turn off the printer. 2. Turn off...
4511-xxx Diagnostic aids-E238, E240, and E240n3 Accessing service menus Diagnostics mode Enter Configuration Menu Reset NVRAM and enter normal mode 1. Open the front cover. 3. The diagnostic group contains ... in the manufacturing of menus, configuration settings, and operations which are not used by pressing and holding . 4. until the lights flash (see menu 3-2 Service Manual Open the front access cover. 3. Close cover once the light is displayed. 1. Turn on the available settings. Open the front access cover. 3. Turn off the printer. 2. Turn off...
Service Manual
Page 150
... with the language interpreter or the cable by pressing and holding , and close the cover once the light displays. To exit Hex Trace, turn on the printer while pressing and holding until the lights flash. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are reset to factory...
... with the language interpreter or the cable by pressing and holding , and close the cover once the light displays. To exit Hex Trace, turn on the printer while pressing and holding until the lights flash. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are reset to factory...
Service Manual
Page 155
... mode selections To enter Diagnostics mode, turn off the printer, open the front access cover, press and hold until the lights flash. Note: Cartridge lockout function is ignored by PPDS interpreter. Development Menu item Use setting to Value Edge to the physical edge ... and margin settings. simplex Tray 1 Print test pages by pressing and holding until the lights flash to stop. Diagnostic aids-E238, E240, and E240n 3-11 Print menus by pressing and holding until the lights flash. Off (default) On Print quality pages Continuous print- Help isolate print quality problems,...
... mode selections To enter Diagnostics mode, turn off the printer, open the front access cover, press and hold until the lights flash. Note: Cartridge lockout function is ignored by PPDS interpreter. Development Menu item Use setting to Value Edge to the physical edge ... and margin settings. simplex Tray 1 Print test pages by pressing and holding until the lights flash to stop. Diagnostic aids-E238, E240, and E240n 3-11 Print menus by pressing and holding until the lights flash. Off (default) On Print quality pages Continuous print- Help isolate print quality problems,...
Service Manual
Page 156
... the printer ID to begin. This menu item does not appear if Tray 2 is not installed. Print history of errors. Press and hold until the lights flash to match the label ID after the controller card is default. 3-12 Service Manual Press and hold until the...
... the printer ID to begin. This menu item does not appear if Tray 2 is not installed. Print history of errors. Press and hold until the lights flash to match the label ID after the controller card is default. 3-12 Service Manual Press and hold until the...
Service Manual
Page 157
...in posting 976. Modified (default) Every time Dump NVRAM Print a hex dump if the network NVRAM partition. Press and hold until the lights flash to initiate this action. Meditech Mode Prevent the network card from accepting more than one 9100 mode connection at a time. Yes No (default...) Diagnostic aids-E238, E240, and E240n 3-13 A substantial number of errors. The default (modified) internally resets the posting but records it occurs. Reinit NVRAM...
...in posting 976. Modified (default) Every time Dump NVRAM Print a hex dump if the network NVRAM partition. Press and hold until the lights flash to initiate this action. Meditech Mode Prevent the network card from accepting more than one 9100 mode connection at a time. Yes No (default...) Diagnostic aids-E238, E240, and E240n 3-13 A substantial number of errors. The default (modified) internally resets the posting but records it occurs. Reinit NVRAM...