User's Guide
Page 9
... supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
... supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
User's Guide
Page 50
... active. The Busy message is printing a directory, font list, menu settings pages, or Print Quality Test Pages. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. • Receiving...
... active. The Busy message is printing a directory, font list, menu settings pages, or Print Quality Test Pages. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. • Receiving...
User's Guide
Page 72
... to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three pages print to help...
... to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three pages print to help...
User's Guide
Page 85
... driver, select Custom 6-Rough Env from the Paper Type menu. See How to its default settings for information about what each light pattern means. 10 Troubleshooting General problems Problem / Question What do I print on envelopes? If you already installed the printer drivers and utilities, skip to make sure Local Printer Setup...
... driver, select Custom 6-Rough Env from the Paper Type menu. See How to its default settings for information about what each light pattern means. 10 Troubleshooting General problems Problem / Question What do I print on envelopes? If you already installed the printer drivers and utilities, skip to make sure Local Printer Setup...
User's Guide
Page 96
... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
Service Manual
Page 47
Diagnostics-E238, E240, and E240n 2-15 Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace ...
Diagnostics-E238, E240, and E240n 2-15 Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace ...
Service Manual
Page 100
Each status byte has a different level of troubleshooting value for each area of data. DU xx DU xx xx xx xx xx xx xx To identify the bytes: Byte 1 Byte 2 Byte 3 Byte 4 DU ... feed problems in network port A failure with the network port. If the printer is a network model, replace the controller card. These status bytes are helpful troubleshooting a paper path problem. Some or all of these bytes may be used to 8 status bytes of the printer. 4511-xxx Service error codes (9xx) (continued...
Each status byte has a different level of troubleshooting value for each area of data. DU xx DU xx xx xx xx xx xx xx To identify the bytes: Byte 1 Byte 2 Byte 3 Byte 4 DU ... feed problems in network port A failure with the network port. If the printer is a network model, replace the controller card. These status bytes are helpful troubleshooting a paper path problem. Some or all of these bytes may be used to 8 status bytes of the printer. 4511-xxx Service error codes (9xx) (continued...
Service Manual
Page 150
... (RAM) are reset to factory default values. Help isolate printing problems when unexpected characters print or characters are unaffected. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language...
... (RAM) are reset to factory default values. Help isolate printing problems when unexpected characters print or characters are unaffected. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language...