Quick Reference
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...that are closed, and then press Continue to resume printing. The Continue button also has a light. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. If you need more information • See the publications CD that came with your printer...cartridge assembly. 3 Remove any jams. 6 After you are both on the right shows the most common light sequences. Press and release Continue twice quickly to display the secondary error code light sequence. † Paper jams at the input sensor † Paper jam in the manual feeder. ...
...that are closed, and then press Continue to resume printing. The Continue button also has a light. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. If you need more information • See the publications CD that came with your printer...cartridge assembly. 3 Remove any jams. 6 After you are both on the right shows the most common light sequences. Press and release Continue twice quickly to display the secondary error code light sequence. † Paper jams at the input sensor † Paper jam in the manual feeder. ...
User's Guide
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... to add a memory card 43 Recognizing installed options 43 Chapter 6: Using the operator panel 44 Overview of the operator panel 44 Understanding the operator panel lights 45 Secondary errors ...47 Operator panel codes ...49 Primary codes ...49 8
... to add a memory card 43 Recognizing installed options 43 Chapter 6: Using the operator panel 44 Overview of the operator panel 44 Understanding the operator panel lights 45 Secondary errors ...47 Operator panel codes ...49 Primary codes ...49 8
User's Guide
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Contents Secondary error codes 61 Chapter 7: Understanding the printer configuration menus 69 Printing the Printer Settings Configuration sheet 69 Configuration menus overview 70 Parallel menu ...71 Setup menu ...... 75 How to know when you need new supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How...
Contents Secondary error codes 61 Chapter 7: Understanding the printer configuration menus 69 Printing the Printer Settings Configuration sheet 69 Configuration menus overview 70 Parallel menu ...71 Setup menu ...... 75 How to know when you need new supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How...
User's Guide
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Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the lights come on to reset the printer. 11 Note: The Continue button also functions as a light. Printer overview The operator panel has 5 lights and 2 buttons.
Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the lights come on to reset the printer. 11 Note: The Continue button also functions as a light. Printer overview The operator panel has 5 lights and 2 buttons.
User's Guide
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... Low/Replace PC Kit-Blink • Load Paper-Blink • Paper Jam-Blink • Error-Blink What this light sequence means: The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer. • A... error occurred. • Communication with the host computer is lost. • Short paper. Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. If the lights are still blinking, contact Lexmark Customer Support. See Secondary error ...
... Low/Replace PC Kit-Blink • Load Paper-Blink • Paper Jam-Blink • Error-Blink What this light sequence means: The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer. • A... error occurred. • Communication with the host computer is lost. • Short paper. Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. If the lights are still blinking, contact Lexmark Customer Support. See Secondary error ...
User's Guide
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What you can do: • Press Continue twice quickly to resume printing once all the jammed pages are cleared from the paper path. 60 Operator panel codes Paper jam printer error Light sequence: • Continue-On • Paper Jam-On What this light sequence means: The printer has a paper jam. See Secondary error codes on page 61 for more information. • Press Continue to see the secondary error code.
What you can do: • Press Continue twice quickly to resume printing once all the jammed pages are cleared from the paper path. 60 Operator panel codes Paper jam printer error Light sequence: • Continue-On • Paper Jam-On What this light sequence means: The printer has a paper jam. See Secondary error codes on page 61 for more information. • Press Continue to see the secondary error code.
User's Guide
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... panel codes Font error Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-On What this light sequence means: The printer USB or parallel port has been disabled. The printer discards any print jobs previously sent. Host interface disabled Light sequence: •... Continue-On • Load Paper-Blink • Paper Jam-Blink • Error-On What this light sequence means: The printer has received a request for the USB Buffer ...
... panel codes Font error Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-On What this light sequence means: The printer USB or parallel port has been disabled. The printer discards any print jobs previously sent. Host interface disabled Light sequence: •... Continue-On • Load Paper-Blink • Paper Jam-Blink • Error-On What this light sequence means: The printer has received a request for the USB Buffer ...
User's Guide
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...: 1 Turn off and back on . 7 Press Cancel. 8 Press Continue until the Error light comes on, then release the Continue button. 5 Close the front cover. 6 As the printer warms up, the top four... lights come on, release the Continue button. 10Turn the printer off the printer. 2 Open the front cover.... output bin. 86 Can I don't have another cartridge to send both pages of the lights. 9 When the top four lights come on . 11Factory defaults have to put in the feeder with the already-printed side down...
...: 1 Turn off and back on . 7 Press Cancel. 8 Press Continue until the Error light comes on, then release the Continue button. 5 Close the front cover. 6 As the printer warms up, the top four... lights come on, release the Continue button. 10Turn the printer off the printer. 2 Open the front cover.... output bin. 86 Can I don't have another cartridge to send both pages of the lights. 9 When the top four lights come on . 11Factory defaults have to put in the feeder with the already-printed side down...
User's Guide
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... Photoconductor Counter 72 D duplex 33, 54 dust cover 25 E electronic emission statement 3 emission statement 3 envelopes 18 Error light 51, 52, 56, 57, 58, 59, 60, 62, 63, 64, 68 secondary error codes 61 See also operator panel, secondary error codes extending trays 24 F FCC statement 3 folio 24 H Hex Trace (Utilities menu) 72 I interfaces parallel...
... Photoconductor Counter 72 D duplex 33, 54 dust cover 25 E electronic emission statement 3 emission statement 3 envelopes 18 Error light 51, 52, 56, 57, 58, 59, 60, 62, 63, 64, 68 secondary error codes 61 See also operator panel, secondary error codes extending trays 24 F FCC statement 3 folio 24 H Hex Trace (Utilities menu) 72 I interfaces parallel...
User's Guide
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... Paper jams as a printed job exits the tray 63 Paper jams as it exits the tray into the printer 63 PPDS font error 66 Short paper 67 service error lights 59 Setup menu 71 storing paper 20 supplies 20, 75 supplies conserving 75 ordering 75 recycling 81 storing 20, 75 system board accessing... 41 T test page 73 toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72...
... Paper jams as a printed job exits the tray 63 Paper jams as it exits the tray into the printer 63 PPDS font error 66 Short paper 67 service error lights 59 Setup menu 71 storing paper 20 supplies 20, 75 supplies conserving 75 ordering 75 recycling 81 storing 20, 75 system board accessing... 41 T test page 73 toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72...
Service Manual
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... was purchased. Press and release twice quickly to clear. Wait for the message to view the secondary message. See page "Service primary code" on . Service error Light pattern Meaning The printer has a service error, and printing has stopped. Action Turn the printer off and back on page 2-37. 2-22 Service Manual If the...
... was purchased. Press and release twice quickly to clear. Wait for the message to view the secondary message. See page "Service primary code" on . Service error Light pattern Meaning The printer has a service error, and printing has stopped. Action Turn the printer off and back on page 2-37. 2-22 Service Manual If the...
Service Manual
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Printer error Light pattern 4511-xxx Meaning Action The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory. • A page is too complex to ... of a formatted page is reduced to 300 dpi. • A font error occurred. • Communication with the host computer is lost. • Press twice quickly to clear the secondary message. Diagnostics-E238, E240, and E240n 2-23 See "Additional information-secondary error codes" on page 2-24 for more information. • Press to see the...
Printer error Light pattern 4511-xxx Meaning Action The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory. • A page is too complex to ... of a formatted page is reduced to 300 dpi. • A font error occurred. • Communication with the host computer is lost. • Press twice quickly to clear the secondary message. Diagnostics-E238, E240, and E240n 2-23 See "Additional information-secondary error codes" on page 2-24 for more information. • Press to see the...
Service Manual
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...error) Light pattern Meaning Action Media has stopped over the input sensor. lights are both on , a print cartridge error Press and release pattern. and the lights are both on , a paper jam secondary • When the has occurred. Remove the print cartridge to do. twice to display the secondary error code light... The following tables show what these light patterns mean and what to access the area. Check for obstructions and remove them. 2-24 Service Manual...
...error) Light pattern Meaning Action Media has stopped over the input sensor. lights are both on , a print cartridge error Press and release pattern. and the lights are both on , a paper jam secondary • When the has occurred. Remove the print cartridge to do. twice to display the secondary error code light... The following tables show what these light patterns mean and what to access the area. Check for obstructions and remove them. 2-24 Service Manual...
Service Manual
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occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. The fuser should be inspected. Action Check the paper path for obstacles. Paper jams as the paper is exiting the printer. 4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor. Diagnostics-E238, E240, and E240n 2-25
occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. The fuser should be inspected. Action Check the paper path for obstacles. Paper jams as the paper is exiting the printer. 4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor. Diagnostics-E238, E240, and E240n 2-25
Service Manual
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Check the pick tires and for any obstructions. 2-26 Service Manual Clear the paper jam. Paper Jams as it exits tray 2 into the printer (241 error) Light pattern Meaning Action A paper jam has occurred as it exits tray 2 (242 error) Light pattern Meaning Action Paper jams in Tray 2 between time of picking and the input sensor. Clear the paper jam. 4511-xxx Paper jams as the paper is exiting the paper tray and entering the printer.
Check the pick tires and for any obstructions. 2-26 Service Manual Clear the paper jam. Paper Jams as it exits tray 2 into the printer (241 error) Light pattern Meaning Action A paper jam has occurred as it exits tray 2 (242 error) Light pattern Meaning Action Paper jams in Tray 2 between time of picking and the input sensor. Clear the paper jam. 4511-xxx Paper jams as the paper is exiting the paper tray and entering the printer.
Service Manual
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Replace the cartridge. 33 Error-The print cartridge has an invalid refill. 4511-xxx Print cartridge errors Light pattern Meaning 31 Error-Print cartridge is unsupported. Replace the cartridge. 2-28 Service Manual Action Install the correct cartridge. 32 Error-The print cartridge is either missing or defective.
Replace the cartridge. 33 Error-The print cartridge has an invalid refill. 4511-xxx Print cartridge errors Light pattern Meaning 31 Error-Print cartridge is unsupported. Replace the cartridge. 2-28 Service Manual Action Install the correct cartridge. 32 Error-The print cartridge is either missing or defective.
Service Manual
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4511-xxx Network interface errors Light pattern Meaning Action The printer cannot establish communication with the network. Network or ENA connection lost Light pattern Meaning Action The printer has lost the connection to reset the printer. 2-32 Service Manual This light pattern is displayed if your printer is connected to the network, but it cannot...
4511-xxx Network interface errors Light pattern Meaning Action The printer cannot establish communication with the network. Network or ENA connection lost Light pattern Meaning Action The printer has lost the connection to reset the printer. 2-32 Service Manual This light pattern is displayed if your printer is connected to the network, but it cannot...
Service Manual
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Verify +24 V dc at opening speed. 4511-xxx Service tertiary error codes-printhead, transport motor, or RIP/engine communication error (continued) Service teriary error codes 935-Mirror motor not at J11-5 936-Transpor t motor initial lock failure 937-Transport motor lost lock 939-RIP/engine communication error Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-45
Verify +24 V dc at opening speed. 4511-xxx Service tertiary error codes-printhead, transport motor, or RIP/engine communication error (continued) Service teriary error codes 935-Mirror motor not at J11-5 936-Transpor t motor initial lock failure 937-Transport motor lost lock 939-RIP/engine communication error Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-45
Service Manual
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Toner Low light is firmly plugged into the connector on the back of the printer. • Press and release to print a menu settings page (E238, E240, E240n), or press Menu to select Utilities Menu, and then select Print Menus (E340, E342n). - Action • Make sure ... of support. - Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to on and printing stops. The Error light is on (E238, E240, E240n). The media skews or buckles. Replace card. The Toner Low light is blinking, and the Error light is on (E238, E240, E240n). Make sure the ...
Toner Low light is firmly plugged into the connector on the back of the printer. • Press and release to print a menu settings page (E238, E240, E240n), or press Menu to select Utilities Menu, and then select Print Menus (E340, E342n). - Action • Make sure ... of support. - Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to on and printing stops. The Error light is on (E238, E240, E240n). The media skews or buckles. Replace card. The Toner Low light is blinking, and the Error light is on (E238, E240, E240n). Make sure the ...
Service Manual
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...properly. • Make sure the printer top cover is closed. • Ensure the correct PostScript driver is flushing data (Ready/Data and Error lights are blinking). Install more memory. Jobs are missing. A paper jam interrupts the duplex process. While using manual duplex, the printer gets a ...quality problems (continued) Problem Action Unexpected characters print or characters are not printing, and the error light is on the page that jammed is lost. • Press and release to cancel the print job (E238, E240, E240n) or press Menu and select Cancel (E340, E342n). • Press...
...properly. • Make sure the printer top cover is closed. • Ensure the correct PostScript driver is flushing data (Ready/Data and Error lights are blinking). Install more memory. Jobs are missing. A paper jam interrupts the duplex process. While using manual duplex, the printer gets a ...quality problems (continued) Problem Action Unexpected characters print or characters are not printing, and the error light is on the page that jammed is lost. • Press and release to cancel the print job (E238, E240, E240n) or press Menu and select Cancel (E340, E342n). • Press...