User's Guide
Page 5
... statement applies only when that this product: • Is manufactured from defects in material and workmanship If this product does not function as fuser units, transfer belts, and paper feed items)###, if any, and any other than the average. You may be required to present the ...does not include repair of failures caused by the time the printer spends in order to a Lexmark designated location. If you may not be available or only be available for the Lexmark E238. This limited warranty applies to this statement to the country-specific warranty information that user. The ...
... statement applies only when that this product: • Is manufactured from defects in material and workmanship If this product does not function as fuser units, transfer belts, and paper feed items)###, if any, and any other than the average. You may be required to present the ...does not include repair of failures caused by the time the printer spends in order to a Lexmark designated location. If you may not be available or only be available for the Lexmark E238. This limited warranty applies to this statement to the country-specific warranty information that user. The ...
User's Guide
Page 29
Warning: Do not leave the print cartridge assembly exposed to clear paper jams 2 Open the front cover, and remove the print cartridge assembly. Warning: Fuser or area may be hot. 29 How to direct light for an extended period of time. Extended light exposure can cause print quality problems. 3 Remove any jams in the area behind the print cartridge assembly.
Warning: Do not leave the print cartridge assembly exposed to clear paper jams 2 Open the front cover, and remove the print cartridge assembly. Warning: Fuser or area may be hot. 29 How to direct light for an extended period of time. Extended light exposure can cause print quality problems. 3 Remove any jams in the area behind the print cartridge assembly.
User's Guide
Page 30
... printer if that holds the image of the printer, and remove any jams beneath the flap. 5 Open the rear exit, and remove any jams. Warning: Fuser or area may be reprinted, depending on the printer's overall memory usage. 30 Note: Jam recovery is set to resume printing.
... printer if that holds the image of the printer, and remove any jams beneath the flap. 5 Open the rear exit, and remove any jams. Warning: Fuser or area may be reprinted, depending on the printer's overall memory usage. 30 Note: Jam recovery is set to resume printing.
User's Guide
Page 87
... defective. This protects the paper tray from another tray or the manual feeder. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can solve many print quality problems by replacing a supply or maintenance item that has reached.... Print quality problems Problem / Question Solution / Answer Dust is gathering on page 91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause...
... defective. This protects the paper tray from another tray or the manual feeder. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can solve many print quality problems by replacing a supply or maintenance item that has reached.... Print quality problems Problem / Question Solution / Answer Dust is gathering on page 91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause...
User's Guide
Page 88
...; from Normal to Smooth or Rough. • Change Paper Weight† from Plain to CardStock (or other appropriate weight). • Replace the fuser*. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge....irregularities ABCDE ABCDE ABCDE Cause • Paper has absorbed moisture due to high humidity. • You are using . • Replace the fuser*. Print too light Print too dark Transparency print quality is poor (Print has inappropriate light or dark spots, toner is smeared, or horizontal...
...; from Normal to Smooth or Rough. • Change Paper Weight† from Plain to CardStock (or other appropriate weight). • Replace the fuser*. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge....irregularities ABCDE ABCDE ABCDE Cause • Paper has absorbed moisture due to high humidity. • You are using . • Replace the fuser*. Print too light Print too dark Transparency print quality is poor (Print has inappropriate light or dark spots, toner is smeared, or horizontal...
User's Guide
Page 89
... you inserted A4 size paper into the selected tray but did not set the Form Size to A4. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . • Replace the toner cartridge. Remove and then reinsert the toner cartridge. (Print only appears...
... you inserted A4 size paper into the selected tray but did not set the Form Size to A4. Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using . • Replace the toner cartridge. Remove and then reinsert the toner cartridge. (Print only appears...
User's Guide
Page 90
... toner cartridge. • Call for Change Paper Weight† to the bin the type of paper or specialty media you are using. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on page 74...
... toner cartridge. • Call for Change Paper Weight† to the bin the type of paper or specialty media you are using. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on page 74...
Service Manual
Page 4
... 2-82 Cover interlock switch service check 2-85 Dead machine service check 2-86 Fuser service check 2-87 Cold fuser service check 2-89 Hot fuser service check 2-89 LVPS/HVPS service check 2-90 Main motor service check 2-91 Operator panel service check (models E238, E240, and E240n) . . . 2-92 Operator panel service check (models E340 and E342n...
... 2-82 Cover interlock switch service check 2-85 Dead machine service check 2-86 Fuser service check 2-87 Cold fuser service check 2-89 Hot fuser service check 2-89 LVPS/HVPS service check 2-90 Main motor service check 2-91 Operator panel service check (models E238, E240, and E240n) . . . 2-92 Operator panel service check (models E340 and E342n...
Service Manual
Page 5
... drive coupling assembly removal 4-20 Door latch assembly removal 4-21 Exit sensor removal (on the fuser 4-22 Fan removal 4-26 Front access cover logo removal (E238, E240, and E240n 4-27 Fuser removal 4-28 Fuser idle gear links removal 4-30 Fuser power cable removal 4-32 Input roller clutch and lever removal (autocompensator clutch). . . . 4-34 Input sensor...
... drive coupling assembly removal 4-20 Door latch assembly removal 4-21 Exit sensor removal (on the fuser 4-22 Fan removal 4-26 Front access cover logo removal (E238, E240, and E240n 4-27 Fuser removal 4-28 Fuser idle gear links removal 4-30 Fuser power cable removal 4-32 Input roller clutch and lever removal (autocompensator clutch). . . . 4-34 Input sensor...
Service Manual
Page 34
4511-xxx Diagnostics-E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the ...indicate the problem. All operator panel lights on . 4. After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature of the base printer by observing the following ...process: 1. See "Common primary light patterns" on page 2-4 for correct POST functioning of the fuser) and then stays on momentarily 2. Check for more information. 5. The printer cycles down into standby mode, and lights ...
4511-xxx Diagnostics-E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the ...indicate the problem. All operator panel lights on . 4. After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature of the base printer by observing the following ...process: 1. See "Common primary light patterns" on page 2-4 for correct POST functioning of the fuser) and then stays on momentarily 2. Check for more information. 5. The printer cycles down into standby mode, and lights ...
Service Manual
Page 57
Paper jams as the paper is exiting the printer. 4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor. occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. Diagnostics-E238, E240, and E240n 2-25 Action Check the paper path for obstacles. The fuser should be inspected.
Paper jams as the paper is exiting the printer. 4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor. occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. Diagnostics-E238, E240, and E240n 2-25 Action Check the paper path for obstacles. The fuser should be inspected.
Service Manual
Page 68
... primary notification or code. Note: If you send data to the printer and all flashing). Doubleclick for more information. • The secondary light pattern indicates a fuser or toner sensor error.
... primary notification or code. Note: If you send data to the printer and all flashing). Doubleclick for more information. • The secondary light pattern indicates a fuser or toner sensor error.
Service Manual
Page 70
90x-Software 91x-DC motor or transfer roll 92x-Fuser or toner sensor 93x-Printhead, drive motor, RIP to engine 94x-RIP to engine communications, engine electronics 95x-Controller card (NVRAM, ROM, or NAND) 4511-xxx Service secondary error codes Service secondary error codes Service secondary error codes Lights ✷ ✷ ✷ ✷ ✷ ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-38 Service Manual
90x-Software 91x-DC motor or transfer roll 92x-Fuser or toner sensor 93x-Printhead, drive motor, RIP to engine 94x-RIP to engine communications, engine electronics 95x-Controller card (NVRAM, ROM, or NAND) 4511-xxx Service secondary error codes Service secondary error codes Service secondary error codes Lights ✷ ✷ ✷ ✷ ✷ ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-38 Service Manual
Service Manual
Page 74
... sensor Service secondary codes- 92x Service teriary codes-fuser, fan, or toner sensor 920-Fuser below temperature when printing 921-Fuser below standby temperature at idle 922-Fuser failed to reach standby temperature 923-Fuser too hot during printing or idle 924-Open circuit in the fuser (see "Fuser service check" on page 2-87 for more information...
... sensor Service secondary codes- 92x Service teriary codes-fuser, fan, or toner sensor 920-Fuser below temperature when printing 921-Fuser below standby temperature at idle 922-Fuser failed to reach standby temperature 923-Fuser too hot during printing or idle 924-Open circuit in the fuser (see "Fuser service check" on page 2-87 for more information...
Service Manual
Page 75
4511-xxx Service tertiary error codes-fuser, fan, or toner sensor (continued) Service teriary codes-fuser, fan, or toner sensor 925-Incorrect fuser lamp installed 926-Fuser thermistor open circuit 927-Fan stalled 929-Toner sensor or toner cartridge Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-43
4511-xxx Service tertiary error codes-fuser, fan, or toner sensor (continued) Service teriary codes-fuser, fan, or toner sensor 925-Incorrect fuser lamp installed 926-Fuser thermistor open circuit 927-Fan stalled 929-Toner sensor or toner cartridge Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-43
Service Manual
Page 97
...printer page 2-87. standby temperature. 923 Fuser is too hot during standby or idle time. 922 Fuser error Verify line voltage to been detected in the "Fuser service check" on Indicates that the fuser page 2-87. Go to the fuser. the thermistor. Service error codes (9xx...area. is below temperature when printing. 921 Fuser error Go to "Fuser service check" on Indicates that the fuser page 2-87. is a faulty HVPS. is below proper temperature during Go to "Fuser service check" on page 2-87 for fuser thermistor circuit. Diagnostics-E340 and E342n 2-65 ...
...printer page 2-87. standby temperature. 923 Fuser is too hot during standby or idle time. 922 Fuser error Verify line voltage to been detected in the "Fuser service check" on Indicates that the fuser page 2-87. Go to the fuser. the thermistor. Service error codes (9xx...area. is below temperature when printing. 921 Fuser error Go to "Fuser service check" on Indicates that the fuser page 2-87. is a faulty HVPS. is below proper temperature during Go to "Fuser service check" on page 2-87 for fuser thermistor circuit. Diagnostics-E340 and E342n 2-65 ...
Service Manual
Page 98
... Transport motor lost lock Replace the printhead. 935 Mirror motor unable to Faulty printhead, cabling or connector. Go to speed. See (Incorrect fuser lamp.) "Fuser removal" on page 4-28. 927 Fan Error Fan is faulty. reach operating speed. 936 Transport motor initial Indicates a problem with the ... the controller card. 2-66 Service Manual Replace the fan. 4511-xxx Service error codes (9xx) (continued) Error Description Action 925 Fuser Error Replace fuser with correct one at a time with a POR between the variables in the EPROM on the operator panel card and those in the...
... Transport motor lost lock Replace the printhead. 935 Mirror motor unable to Faulty printhead, cabling or connector. Go to speed. See (Incorrect fuser lamp.) "Fuser removal" on page 4-28. 927 Fan Error Fan is faulty. reach operating speed. 936 Transport motor initial Indicates a problem with the ... the controller card. 2-66 Service Manual Replace the fan. 4511-xxx Service error codes (9xx) (continued) Error Description Action 925 Fuser Error Replace fuser with correct one at a time with a POR between the variables in the EPROM on the operator panel card and those in the...
Service Manual
Page 102
... before EP leading edge state machine was ready. (x1=leading edge of media state, x2=trailing edge of the transfer roll and input to the fuser for correct operation.
... before EP leading edge state machine was ready. (x1=leading edge of media state, x2=trailing edge of the transfer roll and input to the fuser for correct operation.
Service Manual
Page 103
Diagnostics-E340 and E342n 2-71 x1=time by which the gap was covered when not expected (media in paper path during warmup.) (x1+x2=fuser heating time, x3=fuser wattage detection result) • Clear the media or debris from the printer. • Run the base sensor test (input sensor) from the source is...
Diagnostics-E340 and E342n 2-71 x1=time by which the gap was covered when not expected (media in paper path during warmup.) (x1+x2=fuser heating time, x3=fuser wattage detection result) • Clear the media or debris from the printer. • Run the base sensor test (input sensor) from the source is...
Service Manual
Page 107
... fuser is activated by 202 a piece of media indicating there is present, check the exit sensor assembly. Check for media in the paper path during warm-up. Turn the printer off, enter the diagnostic tests menu, and select the base sensor test. See "Accessing service menus" on page 3-2 for models E238... perform the Base Sensor test to reach the input sensor. Media picked from the manual source 251 failed to verify the proper function of the fuser assembly or redrive assembly. 4511-xxx Sub error codes (continued) First 6 bytes sub error code data (xx can be any value) 84 xx 30...
... fuser is activated by 202 a piece of media indicating there is present, check the exit sensor assembly. Check for media in the paper path during warm-up. Turn the printer off, enter the diagnostic tests menu, and select the base sensor test. See "Accessing service menus" on page 3-2 for models E238... perform the Base Sensor test to reach the input sensor. Media picked from the manual source 251 failed to verify the proper function of the fuser assembly or redrive assembly. 4511-xxx Sub error codes (continued) First 6 bytes sub error code data (xx can be any value) 84 xx 30...