User's Guide
Page 9
... Chapter 8: Software tasks 73 How to print the menu settings page 73 How to print a test page 73 Windows ...73 Using the Local Printer Setup Utility 74 Chapter 9: Supplies information 75 What supplies do I need and how do I order them 75 Storing supplies ...75 How to ...toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
... Chapter 8: Software tasks 73 How to print the menu settings page 73 How to print a test page 73 Windows ...73 Using the Local Printer Setup Utility 74 Chapter 9: Supplies information 75 What supplies do I need and how do I order them 75 Storing supplies ...75 How to ...toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
User's Guide
Page 50
...sequence: • Ready-Blink What this light sequence means: The printer is in the Ready mode, and Hex Trace is active. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to ...reset the printer. 50 Press and release Cancel to print. Press and hold Cancel to reset ...
...sequence: • Ready-Blink What this light sequence means: The printer is in the Ready mode, and Hex Trace is active. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to ...reset the printer. 50 Press and release Cancel to print. Press and hold Cancel to reset ...
User's Guide
Page 72
... causes Windows print jobs to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print... Quality Test Pages * Factory default Use this setting to Values Return your printer settings to help you evaluate print quality: •...
... causes Windows print jobs to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print... Quality Test Pages * Factory default Use this setting to Values Return your printer settings to help you evaluate print quality: •...
User's Guide
Page 85
...on the drivers CD that shipped with your printer. The Utility will be installed on envelopes? Why am I missing characters when I clear a paper jam? Sometimes toner does not adhere well to a rougher setting. 10 Troubleshooting General problems Problem / Question What do ...I print on your computer under Program Files (unless you chose a different directory). 7 Open the Local Printer Setup Utility. 8 From the Paper menu, scroll through the menu...
...on the drivers CD that shipped with your printer. The Utility will be installed on envelopes? Why am I missing characters when I clear a paper jam? Sometimes toner does not adhere well to a rougher setting. 10 Troubleshooting General problems Problem / Question What do ...I print on your computer under Program Files (unless you chose a different directory). 7 Open the Local Printer Setup Utility. 8 From the Paper menu, scroll through the menu...
User's Guide
Page 96
... feeder 62 Paper jam in Tray 1 64 Paper jams as a printed job exits the tray 63 Paper jams as it exits the tray into the printer 63 PPDS font error 66 Short paper 67 service error lights 59 Setup menu 71 storing paper 20 supplies 20, 75 supplies conserving 75 ordering... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
... feeder 62 Paper jam in Tray 1 64 Paper jams as a printed job exits the tray 63 Paper jams as it exits the tray into the printer 63 PPDS font error 66 Short paper 67 service error lights 59 Setup menu 71 storing paper 20 supplies 20, 75 supplies conserving 75 ordering... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
Service Manual
Page 47
Diagnostics-E238, E240, and E240n 2-15 Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace Ready 4511-xxx Light pattern Meaning Action Printer is in the Ready mode...
Diagnostics-E238, E240, and E240n 2-15 Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace Ready 4511-xxx Light pattern Meaning Action Printer is in the Ready mode...
Service Manual
Page 100
... A failure with the network port. Sub error codes The sub error codes are designed to 8 status bytes of the printer. These status bytes are helpful troubleshooting a paper path problem. 4511-xxx Service error codes (9xx) (continued) Error Description Action 975 Unrecognizable network port 976 ...Software error in the base printer. Each status byte has a different level of troubleshooting value for each area of data. DU xx DU xx xx xx xx xx xx xx To identify the bytes...
... A failure with the network port. Sub error codes The sub error codes are designed to 8 status bytes of the printer. These status bytes are helpful troubleshooting a paper path problem. 4511-xxx Service error codes (9xx) (continued) Error Description Action 975 Unrecognizable network port 976 ...Software error in the base printer. Each status byte has a different level of troubleshooting value for each area of data. DU xx DU xx xx xx xx xx xx xx To identify the bytes...
Service Manual
Page 150
..., and close the cover once the light displays. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language. • All ...On 3-6 Service Manual 4511-xxx Configuration menu selections To enter Configuration menu, turn off the printer, open the front access cover, turn off the printer. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are missing. Help isolate printing...
..., and close the cover once the light displays. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language. • All ...On 3-6 Service Manual 4511-xxx Configuration menu selections To enter Configuration menu, turn off the printer, open the front access cover, turn off the printer. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are missing. Help isolate printing...