User's Guide
Page 9
... supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
... supplies 76 Checking the toner and photoconductor levels 76 Recognizing the operator panel light sequences 77 How to change a toner cartridge 78 Recycling Lexmark products 81 How to change a photoconductor kit 82 Chapter 10: Troubleshooting 85 General problems ...85 Print quality problems ...87 How to clean the printhead lens 91 Index ...94 9
User's Guide
Page 50
...: • Busy: - Wait for the pages to cancel printing. - Press and hold Cancel to reset the printer. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. 50 Press...
...: • Busy: - Wait for the pages to cancel printing. - Press and hold Cancel to reset the printer. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. 50 Press...
User's Guide
Page 72
... to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting to Values Send print jobs...
... to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting to Values Send print jobs...
User's Guide
Page 85
... to clear paper jams on page 45 for Paper Type, Paper Texture, and Paper Weight, use the Local Printer Setup Utility on your printer. 10 Troubleshooting General problems Problem / Question What do I print on envelopes? Solution / Answer See Understanding the operator panel lights on page 28 for the Custom 6 paper texture...
... to clear paper jams on page 45 for Paper Type, Paper Texture, and Paper Weight, use the Local Printer Setup Utility on your printer. 10 Troubleshooting General problems Problem / Question What do I print on envelopes? Solution / Answer See Understanding the operator panel lights on page 28 for the Custom 6 paper texture...
User's Guide
Page 96
... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
... toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 W Waiting light 51 watermarks 38 Windows 12 96
Service Manual
Page 47
Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace ... to print contents of the print buffer. • Press and release to cancel the print job. • Press and hold to reset the printer. Diagnostics-E238, E240, and E240n 2-15
Waiting Light pattern Meaning Action Printer is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Hex Trace ... to print contents of the print buffer. • Press and release to cancel the print job. • Press and hold to reset the printer. Diagnostics-E238, E240, and E240n 2-15
Service Manual
Page 100
...failed while programming network port. Sub error codes The sub error codes are designed to 8 status bytes of data. These status bytes are helpful troubleshooting a paper path problem. 4511-xxx Service error codes (9xx) (continued) Error Description Action 975 Unrecognizable network port 976 Software error in the base... printer. Some or all of the printer. Each status byte has a different level of troubleshooting value for each area of these bytes may be used to help isolate paper jams and paper feed problems in network port A failure ...
...failed while programming network port. Sub error codes The sub error codes are designed to 8 status bytes of data. These status bytes are helpful troubleshooting a paper path problem. 4511-xxx Service error codes (9xx) (continued) Error Description Action 975 Unrecognizable network port 976 Software error in the base... printer. Some or all of the printer. Each status byte has a different level of troubleshooting value for each area of these bytes may be used to help isolate paper jams and paper feed problems in network port A failure ...
Service Manual
Page 150
... items are reset to factory default values. Help isolate printing problems when unexpected characters print or characters are unaffected. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language...
... items are reset to factory default values. Help isolate printing problems when unexpected characters print or characters are unaffected. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to the factory default values except: • Display Language...